I ordered cheeseburgers with extra pickles and got home to see hamburgers with ketchup on them. I despise ketchup! Not only did they get my order wrong, I sat in the drive thru for over 20 minutes for a $14 order. The help in restaurants is pathetic these days. Technology has ruined this country! read more

I don't like how you have to wait 10 minutes after your order at the drive-through just to get what you did not order. I have gave this place three times to show me that it's just a bad day but it seems like every day needs to work on getting better employees. read more

This was the first time I had White Castles in over 20 years. I had loved away from Ohio and since I have moved back thought I'd give it a try again. Ok. So perhaps it's been 20 years and I had not had sliders and their onion chips in awhile. Which could lead to some sort of bias in the fact that I had not had it in some time. But, it was really good. Arguably, good would be a relative term considering where I was and the offerings and type of food. lol But, the sliders and onion chips were hot, good, and just as I remembered. Service was good through drive through too. And price was about what expected given inflation and the fact that even Antony little flat burgers cost has went up too I suppose. I stopped in yesterday afternoon and of course this morning the food is also bringing back memories of what white castles used to do to my digestive system. lol. One thing is for certain. If you want relatively good inexpensive food to satisfy a craving.. this is it. It's also a good place to clear out your digestive system usually by the next morning. lol I'd recommend this location and the food. It was good to see that the food was still as remembered from decades ago. read more

First time eating at a white castle. The food was good, and the employees were really patient and chill. The ambiance of this location is like any other fast food restaurant. To be honest, it was a good meal on my book. Btw they have one of those soda machines with different flavors ! read more

White Castle - Combo number 2 cheese sliders - Burgers Near Me - South Lebanon, Ohio

Just as I recall from eons ago -- square treat with bun soaked in onion grease. Just the way I like it! read more

White Castle - Oh yum - Burgers Near Me - South Lebanon, Ohio

Ordered 20 sliders waited 15 minutes and got our food got back to our hotel and only got 10.

Customer service Amazing! I can honestly say that this was the nicest drive-thru experience I have ever had. They helped me order. They were flexible. Let me know it was ok to change my mind and they help me felt at easy. I really didn't have to wait more than a few minutes for my order. I got the food and it was all super fresh and the most important... the order was correct! So-often now a days when going drive-thru I come to find out that I get something else other than what I ordered. read more

White Castle - Double cheese burger - Burgers Near Me - South Lebanon, Ohio

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I've only been to this location twice and both times the experience has been awful. The first time I had a coupon for buy 5 get 5 free. I told the lady about the coupon and I'd like to utilize it to get 10 cheese sliders and she couldnt have been more rude by her response. Almost arugementative. Had a negative experience when paying and getting food as well with no one greeting or saying a word. The sliders tasted like they should have minus some of the bread being stale. The second time I came, I think it was this last Saturday, maybe Friday the system was down. Instead of quickily letting me know i sat there for 5 mins until i drove up to the first and second window. I then tried back later and they FINALLY were letting people know it would be 15 mins to reboot the system. They said inside was closed because of lack of staff. When I finally got my sliders the employees were nice enough. The food was like my first experience: what I expect from white castle but some of the sliders had stale bread. Overall very bad experiences with service but sometimes that craving kicks in and need a slider. read more

White Castle - Cheese sliders. - Burgers Near Me - South Lebanon, Ohio

Small little crummy burgers oh how we all love and crave you no matter what I will always love White Castle even if it's just these crummy good little burgers that you can't find anywhere in SoCali! This will be short and sweet mini slider burgers and onion chips please until the next time we meet again White Castle I'll just remember how crummy good you always are! read more

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Location is trash. Had them mess up my order twice and on the 3rd time I gave up and just kept it. The employees threw my bag on the counter and were completely rude. 3:43 pm read more

5 Stars for service. Super nice staff for 8:30am on July 4th. We stopped here while traveling. We don't have White Castle near where we live. Thank you for making my morning. read more

First time at a white castle restaurant, was so excited. Friendly ladies made 30 cheeseburgers and pack nearly and secure. So good on a night of drinking, only had the frozen ones at the supermarket which are good too but fresh of course it's soft and ready! read more

Sandwiches are great, service is great, ambiance is great, I love WHITE CASTLE, been eating WHITE CASTLES since I was 5 years old, that's 76 years read more

Very very very very slow. Plan to spend 10 or more minutes in the drive thru. At that point you can go to a sit down restaurant order and be served. read more

I have been to many white castles so I think I can make a fair judgement on them. I went here for lunch on a Monday because I have not had it in a while and I was nearby. My food was fresh, it was a fast DT experience, employees were friendly. As far as white castles go, this one was pretty good. The dining room was open and there were a good amount of people in there eating read more

This restaurant is dirty. Not one single clean table. The floors don't appear to have been swept or mopped recently. Food order took a long long time and we were the only ones in the restaurant and our cheese sliders didn't all have cheese on them. The fountain was out of Flavored Water, the napkin dispenser was also empty and one has to ask for salt, pepper or ketchup. Pick another restaurant ! read more

Oh the gut busting goodness! Clean location. Very friendly staff. Freshly made and quickly served. It's White Castle... What's not to like? read more

This restaurant supposed to be open 24 hours. Most of the time on Sundays early morning I tried to stop around 430am and more often than not no one is there. They need a more dependable staff or something I don't know read more

i have never had worse diarrhea and vomiting from a fast food restaurant in my life. do not go here unless you need a colon cleanse.

Waiting in line at drive thru 20 minutes for 2 breakfast sliders. Insane. I know there are plenty of unemployed people around here. Hire some. Also outside garbage can overflowing . People that were working were nice. read more

If you want to wait in a drive through for hours, come here... breakfast waffle sandwiches are bomb though

I walk in at 7pm to order a crave case for my family nothing too crazy of an order and she says oh you should come back tomorrow and then looks back at the employees who look super greasy by the way and are congregated around the grill telling jokes and says "you gotta make 30 more" and the employees all sigh with grief. Made me feel bad enough I just walked out I didn't want them upset making my food. People need fired but then again it is LEBANON. I'm from Cincinnati but I was trying to bring my girlfriend who is from California and never had White Castle before a taste of something I enjoyed growing up. Hard to find good employees I guess. read more

tge employees are either miserable or just rude. no greeting at the drive thru and when I got my food just shoved the bag out the window with a here you go read more

Whenever I decide it's to do a little spring cleaning of my colon, I stop at this establishment. 2 sliders generally causes hours of stomach gurgling madness, and diarrhea explosions equivalent to the Hoover dam busting. Twice a year is enough for me. If I had the choice of this food smelling up house, or the smell of my farts, I'd choose the second one. read more

Very Nice service, Food is Great but the drive thru line is pretty long and they close early because they're understaffed. Overall It's pretty good. read more

White Castle never disappoints at this location staff was very friendly at 3am in the morning, food was fresh and delicious

No shame in my game--I love White Castle. I mean, they're open 24 hrs so any time you want a chicken sandwich with jalepeno cheese (or two) and some fries...just pop on by...no matter what time it is! That's pretty freaking great in my opinion. :) They have really great tasting Coke for whatever reason, too. Service at this newly opened location is pretty good! Friendly over the speaker, friendly at the window, & orders are accurate (I may have eaten here like four times since they opened, mmmkay?). I'm not sure whether to be elated that I live so close, or terrified for the future of my waistline.... :) read more

I asked for two little sandwiches and asked for no cheese it took them 10 minutes to make it then they didn't even make it right. Then they put some weird onion ring thing in my sack of frys.never going again. They also put cheese on my sandwiches. read more

Newly opened this week. We drove through. We had to try it because it's something new to the area. Guess what? It's a White Castle burger. The same as I have had before to feed the slider craving. I prefer them without cheese and only two, not four. We'll be back with J and J. read more

Honestly the food is always great and usually always warm but they legit forget my cheese dipping sauce all the time. It gets very annoying.

Awesome, just plain awesome. Breakfast sandwiches are delicious

Went in around 5:15 on 2/15 Staff was absolutely hostile, rude, and curt. Tried to tell me everything was in the bag, I check, and it was not. Asked for sauce packets, was handed one, I asked for more and was completely ignored. Fries were soggy and cold. Sliders were the same. Like they had been sitting out for hours. NEVER coming back. AWFUL. I recommend anywhere else. read more

Terrible service at South Lebanon White Castle. There have many many occasions with terrible rude service. We received a sandwich with a bite out of it. One worker is always screaming the F*** word. This same worker always gives us food that has something wrong with it. Today we had all our sandwiches cakes with grease. When me husband took our food back and explained about past experiences the manager called him a liar!! He said he didn't believe what we were explaining for a second! We have called and reported the problem but we will not be back. read more

Asked for the sauce for my onion chips and marinara sauce for my mozzarella sticks. Person said it was in bag. NOT! Why lie about it, just get the sauce! read more

This was my worse experience. Customer service was very disappointing. Won't be going back there while traveling.

The food is as to be expected from white castle, however the service at this location if abysmal. After waiting for our small order for ten minutes the same worker that took our order looked at us and said "are you waiting on something?" As of we were somewhere we shouldn't have been. Beyond issues like that, the building has developed a severe fly infestation, with the windows covered in them from the inside. read more