Good selection and the sales person was helpful without being rushed, no pressure. Reasonable…read moreprices and free delivery and set up

Bought a full size mattress and box springs for our guest room and Matthew did a fine job assessing…read moreour needs and answering our questions. The sale price was excellent and the entire process was courteous and efficient. All the major brands and configurations are available. If you are looking for a mattress etc. on the north shore, Mattress Firm at 615 N Hwy 190 in Covington is highly recommended!

Walked in to "try" some mattresses out and told myself I would not buy, yep that did not go to…read morewell. We were greeted by Sofia who gave us a quiz and had us lay on a mattress to find what worked best for us. She took us to the Beautyrest Black medium and we laid on it and the heavens opened up as we both were cradled by a cloud. We tried others but kept coming back to this one and Sofia honestly was interested in what was best for us... well as they say the rest is history now just waiting for it to be delivered... highly recommend Sofia if you looking for a mattress!

If you want to be lied to - talk to Charles…read more If you have a specific safety question about an adjustable base (because you have small children, babies, and/or pets) and want to be lied to - talk to Charles. If you don't want to be able to try the adjustable bases before buying because none of the remote controls work - talk to Charles. If you want to have important details left out of your conversation about buying a new mattress (that it could take MONTHS to break in or that you don't weigh enough for it to support you properly) - talk to Charles. If you want to go back to the store after receiving your new mattress/base that you couldn't even use because it caused so much joint and spine pain) to find out all the very important information he "forgot" to tell you before you ordered from him - talk to Charles. If you want to be ignored about your concerns and told "You're more than welcome to litigate this." - talk Charles. If you want to try to contact corporate via email or phone calls, don't bother, Myra is just as bad as Charles. I would recommend finding a mattress/adjustable base at ANY other store rather than wasting your time, money, and energy with an immoral business and Charles.

I was given a present of a Armoire that was purchased from AFD. It has defects (cracks top front…read morecorner), not far from the upper door hinge. I did not complain or contact anyone to voice my complaint, since it was a gift. The Comeaux family who owns and operates AFD can't be blamed for it. It must've happened during transportation and went unnoticed. I don't know what it sold for but I got it for free and delivered. I use it regularly and appreciate the gift. Maybe it was discounted and you don't look a gift horse in the mouth. I know the Comeaux's and they're good Christians and very honest people. I know they'd extend a hand to me if I asked them to. Most people only use online sites to complain but in this case I have no complaints with AFD. Disclaimer: I'm not related to the Comeaux's or had any contact with them. It's totally unsolicited!

Chris was absolutely amazing helping us today. I pulled up as they were closing, and he reopened…read morethe store and helped us pick out a chair that we had to find for my in-laws that are moving into an assistant living tomorrow He made sure we got the right one to fit their needs and knowing that we were in a situation where we had to have one tonight. I can't say how much this meant To us. thank you, Chris!! she will love the lifting chair.

I purchased $13800 in furniture and floor rugs. The $400 mat to fit the $2839 dollar rug is a…read moremismatch in that the mat is too small. I requested an exchange or simply remove the mat charge from the bill. The incompetent sales person tried to pin the mistake on a non employee. They were willing to sell me another mat for $300. If you are looking for ignorance , incompetence and poor service this is your furniture store. This edit is being posted 5/20/24. After registering my complaint with BBB I was contacted by a customer service representative. The owner refunded cost of the rug mat. I had since purchased the appropriate size. Delivery personnel were sent to pick up the old mat and put my new mat and rug back into position. The owner ultimately did the right thing. I was pleased with the ultimate resolution. 4 stars for the owner.

When we were looking for a kid's bed we gave this location a try. Thy have a huge selection of…read morebedding including some very expensive models. The staff were very friendly and helpful. They made recommendations and did not try and hard sell us on the most expensive models. We were able to find what we needed and even came back to buy a trundle bed. The salesman helped me load the bed and I was on my way.

Wonderful store, selections and service. I dealt with Akira on the phone. I went in and she wasn't…read morein. The gentleman at the store was terrific, Akira was off. I told him what I discussed with Akira and we were all set. Great prices here and I highly recommend!!

We met John L. at the Hwy 21 store, and he was fantastic from start to finish. He confidently…read moreanswered every question across multiple mattress brands and truly went above and beyond to help us find the right fit. What's normally a stressful shopping experience turned into an easy and enjoyable one thanks to him. If you're shopping for a mattress, ask for John--you'll be glad you did!

We just completed out order with Victoria in the Covington store. She was absolutely wonderful…read more She was professional and knowledgeable. She didn't have to take the time to go ask other salesmens any questions. SHe made me aware of prices - high or low and always was honest bouot which product is just as good but less expensive. She was tolerant and patient and made requested changes easily. SHe has a very warm and pleasant personality and was easy to work with, SHe also followed up each day, I have not received our purchases yet bc we requested a later arrival. I wll letyou know how that goes!

Dan in the Kids section is a huge sweetheart, so hard working he did everything in his power to get…read moreme the best price and all the discounts he could find!!!!! I can't wait till my daughter's furniture arrives !!!! so professional and friendly :) if you need kids/Teens Go See Dan!!!

I will say I have bought many of pieces of furniture from this store and I have never had any…read moreproblems. Until however this last time and it wasn't the stores fault. it was a supplier issue and the Chinese new year shipping delays. But American factory made if right. They know when they have a regular customer and how to keep them coming back. Courtesy, service, and quality for price is what I experienced I do t give many 5 stars but this is probably a 4.25 star rating.

I shop at this store often. I can not say enough good things about the service. From the sales men…read moreto the delivery driver everyone was completely professional and happy to answer questions. We have several pieces and all have held up well. They offer a variety of styles so it is easy to find something that fits in our home. And the outlet store is an added bonus. We have a slipcover sofa that is super easy to clean. We also bought a desk that was a floor model that was in perfect condition. The price was a steal! I am looking forward to purchasing some new nightstands from this store. In a world of online shopping I prefer to put my hands on furniture and make sure what I am getting is top quality. I would definitely recommend AFD!