Since using White Knight we literally have zero issues with pests. Wasps, spiders, roaches...mostly gone from the parameter of our house. We have significant green spaces in our yard for them to flourish but the house is off limits. The covenant between bugs and men must be held: don't get near my house. They always come when they say and are always polite. And effective. read more

Tried to cancel. Was ignored, they come when nobody is home to do it and then charge me anyways. Not able to get a refund. Hard L, do not recommend. read more

White Knight Pest Control - Sales rep screwed me - Pest Control Near Me - Salado, Texas

Had a horrible experience with billing department. Based on the service agreement provided and detailed it shows there are 12 payments (picture attached) They are wanting to assume the first payment is not included since it's an initial service. An initial service is the start of a service! Spoke to Alisha - "manager at customer advocate" she was going back and forth with me stating that's a disregarded service since it's a flush out. The first service is the start of a service which included a promotional price which is the perk to sign a 12 month (12 total payment) agreement - with 7 services (S) This is completely based on the signed and agreed upon service agreement. Anything outside of what is stated on this agreement is based on an assumption and not what is signed upon. This entire process has been with billing and trying to end this contract has been a pain! Would never recommend White Knight to anyone. Their "bi-monthly service" was also bad is still had pests and bugs and I have a very clean home. I had to respray at minimum 2 times with my own purchased pesticides because their products did absolutely nothing. read more

White Knight Pest Control - Service agreement - showing there are 12 payments August 2024 - July 2025 and a total of 7 services (S) - Pest Control Near Me - Salado, Texas

I am not a customer and for a now obvious reason. A technician came to my house, rang the doorbell for a possible sale pitch. I wasn't home but this didn't stop him from spraying, who knows what, all over my herbs, fruits and vegetables....without authorization and captured by my Ring doorbell. I had to toss away an entire herb garden, peppers, arugula, micro greens, blackberries, tomatoes. I am disgusted and can't imagine this is legal by any means, to randomly spray any home with chemicals without authorization! Stay clear. read more

They can improve on having integrity! They came to my home, pushy to do "a free service". I said no , my son was with me . I told the two "kids" my son was LAYED OFF (jobless) and I'm trying to help him, can't afford services nor would I get services after hell with HAWX pest control, I refuse to use another company. We will continue doing it ourselves. They opened an account in my jobless son's name using an email of theirs, signed a contract in his name. Finding this out only after receiving a bill for almost $400.00 for ONE so called free service. Which I told them no repeatedly. They closed the account but have yet to remove the charges. They should be charged with fraud. UPDATE!! After your comment I called they said the account is closed. My son just got a collection letter that y'all sent his account to collections. Yet customer service says there is nothing sent to collections and nothing under my address. Where they claim service was done! Second call to y'all and being denied to speak with a supervisor. Can anyone recommend a good attorney??? read more

Luke came by my house yesterday. He rang my doorbell, which my dogs dislike, so I went out to see what was up. I pointed out my No Soliciting signs but Luke assured me that he ignored those. We ended up having a nice chat and I even signed up for the program. I cancelled the program because I remembered a promise to never do business with someone who failed at basic courtesy and respect. Ignoring my sign, demanding that I interrupt my life to hear a pitch, fails at basic courtesy. If a company cannot be bothered to show that tiny courtesy, why would I do business with them. This seems to be a recurring theme with White Knight so I wonder if it is a policy. read more

Please be wary with this company. We were approached by a salesman at our front door who convinced us to switch to their service. I asked the salesman what would happen if the service did not work, he simply stated "we guarantee it will work". Their service in fact did not work and we had to have them come back to re-service multiple times. When the last technician came out to service our home, we realized that the previous technicians did not complete all steps of the service like they were supposed to. She completed all of the steps, the previous technicians did not. The service only worked and lasted when the last technician came out, because she completed all of the required steps for the service. Additionally, we asked them to give us a time frame in advance about when they plan to be here. At least give an hour or two heads up same day, that was perfectly fine. Instead, we were notified when the technician was 5 minutes away. Which infringes on our plans for the entire day. Customer service stated they would add a note to the account stating that we preferred mornings. I called customer service again (for an re-service) and the representative I spoke to stated that the note was not there and she would add it. With the scheduling issues and primarily the integrity issues, this built distrust with the company and caused dissatisfaction, so we cancelled the service. Even if they don't hold up their end of the agreement, you will still be charged a cancellation fee. I called customer service to explain why we had cancelled and the issues we'd been having. Rather than waiving the cancellation fee (even with them being in default of the contract), they instead offered discounted services moving forward. This is the worst and only bad experience we've had with any pest control company. I hope this review will provide some insight and help them reevaluate their practices for future customers. I gave 2 stars because Tanya was still great! Aside from letting us know 5 minutes upon arrival rather than giving more notice, she completed more steps of the service than previous technicians and we had no major issues with insects after her service! Their service agreement mentions "BBB" as if they are BBB accredited, upon further research, they are not BBB accredited and had their accreditation REVOKED due to numerous reasons that can be found on the BBB site. This is deceptive and I would highly suggest being cautious if you were to consider them for your pest control needs. Although I appreciate the attempt to reassure consumers that they have a service guarantee and will provide free re-servicing, I'm not comfortable paying monthly for a service and a company that does not truly practice integrity and that does not hold up their end of an agreement. read more

White Knight Pest Control - Predatory Contracts and Poor Service I hired White Knight Pest Control after hearing promising things about their service, but the reality was a different story -- one of misleading contracts, unperformed services, and intimidation tactics. Here's what happened: They offered a "discounted" price for an initial treatment, but this so-called discount is actually a trap -- if you cancel, they charge back the full undiscounted amount (about $600), which is essentially the entire annual contract paid in full, even if you never receive another service. It's a built-in penalty masked as a benefit. The first visit was supposed to include wall treatment, full perimeter spraying, and key pest zones like behind appliances -- what I actually got was a basic floorboard spray and an outdoor check. They claimed to have removed wasp nests, but left at least one that I know was there. By the second visit (45 days later), it became clear this was a pattern. The technician parked outside for 45 minutes, likely on his phone, then did a quick spray around the outside and left without entering the house. When questioned, the company confirmed more work was supposed to be done, including inside and in the fenced area -- but nothing was completed. I removed my payment method out of frustration, and instead of addressing the issue, I received aggressive messages demanding payment, citing their 12-month contract. But a contract is mutual -- if services aren't rendered, I don't owe continued payment. To be clear: I'm not a business owner, but I know that charging full price for partial or skipped work is fraud. I paid for service. I got excuses. I'm now being threatened over a service that wasn't delivered. I'm ready to go to court over this, because it's wrong -- and others need to be warned. Avoid White Knight Pest Control unless you want to get locked into a non-negotiable contract with spotty service and strong-arm billing tactics. read more

Very aggressive. Knocking on my door on a daily basis. Even out in the neighborhood knocking on doors on July 4th. At what point does it become stalking and harassment? read more

Won't let me cancel my services because I can't "pre-cancel" and need to give 30 days notice. Also won't let me give 30 days notice because there is apparently a service scheduled in a few weeks that I haven't been notified of yet. Can't cancel that either....? read more

I used White Knight for four years. They text you less than 24 hours before they want to come to your home, which is inconvenient if you want them to spray inside but you work. Once, I watched the guy on my camera from work come up, put a hanger on my door saying he'd been there and left. I called and they came back out the next day, but it left me very uneasy about this company. Then, for a while, they only seemed to come when it's raining. Then, I went to cancel today, and you have to talk to maybe four people before they'll do that. Then, if you don't cancel with 30 days notice, they charge you a fee that's essentially for a full service. They make it VERY hard to cancel, even if you're not in contract. read more

Hey Shelby... you missed the point. You can emphasize anything you want. But it started with me emphasizing how I do not want people ringing my doorbell (you know, the blatantly obvious no soliciting sign). But instead, your door knockers selfishly failed to give me that common decency on several occasions. You should probably redirect your management efforts to your employees instead of playing on your phone trying to save your yelp rating. read more

I hired White Knight Pest Control to help with mosquitoes. They never talked to me about possible problem areas. They never spoke about mosquitoes in the yard or trees or leaves or even in plant water reservoirs. I had to ASK and then was told 'yeah, they could be there'. They would come out and spray my wooden fence and that was it. I would have to ASK for my back porch and other places to be sprayed. Then I canceled service. They sent me a 'pending termination notice and said I needed to talk to them. I was on vacation in Hawaii and sent that I would call them when I got back. They serviced my yard while I was gone and charged me anyway. Now, they will not refund the charge for the service that was done on a account that was marked 'pending termination' (see screenshot) NEVER USE WHITE KNIGHT PEST CONTROL! . read more

White Knight Pest Control - Pending termination notice - Pest Control Near Me - Salado, Texas

They use Aggressive door to door sales tactic to get you to sign a one year contract without realizing. Highly recommend not using them.

Great company to work for with flexible hours and opportunities for advancement. Would encourage anyone to apply here for work

Aggressive sales tactics for terrible customer service and they did not do everything they said at signup. We were told indoor and outdoor treatments and to call if we had any pest problems. They never came inside our home even after we told them about an ant infestation that we had to take care of ourselves. They poorly communicated service appointments, only worked on their schedule, and refused to reschedule without an extra charge then expected you to pay extra for not leaving them access to your yard when you are not home. Then when your contract is up and you try to cancel service they charge you extra payments. read more

Very quick and polite! Got what I needed to be taken care of! Appreciate them so much! Awesome work!

DO NOT USE THIS COMPANY! Zero stars is a more accurate rating. They promise an exceptional service but provide mediocre service at best. After multiple breaches of contract by White Knight, we informed them we were terminating them. The customer service rep was incredibly rude and even yelled at my husband. White Knight proceeded to charge our credit card $200 for canceling their (non) service early. After providing documentation to our credit card company, they agreed White Knight was indeed in breach of contract and rescinded their payment to White Knight. White Knight has now turned our account over to collections which is nothing more than a spiteful retaliation on their part. I repeat, DO NOT USE THIS COMPANY! read more

Prompt curtieous and efficient . Very pleased with their services and a customer of 3 yrs read more

9/1/2022 We've had White Knight pest control for about a year now. For us it's been a great service. They're very responsive, they're always looking for ways to improve issues around your home and they never try to upsell you or over sell. We've been very happy with our service. Our application specialist the last couple times has been Chad he does a great job. I greatly appreciate how he explains what & why of the application. Again, we've been very pleased with the whole operation. ( I also appreciate how he's smart enough to have a face shield and gloves to protect himself - it is Poision after all ) read more

This company gives you so many outlets to learn more on pest control, from products to pests. The branches become like family, which makes your job fun. Customers are always glad you're there to rid them of their pest needs. We service in all weather, outside, inside, attics and garages. Overall I am happy to be apart of this company. read more

Great service and techs are friendly, courteous and professional. 5 years of great service.

I am ok with the service but feel misled with the pricing I understood that my first service was $ 99.00 but didn't know that I had to pay them another $ 109.00 after 30 days so I payed $209.00 in 30 days which is definitely not a bargain none of the other pest control companies charged that much in 30 days and I was not even able to opt out of the 30 day repeat service I will definitely cancel my contact at the earliest possible date and find another company there is too many companies in this area that don't do this money grab to people so I am going to warn everybody I know to be careful with this company read more

They always let me know when they're here and are a very courteous and professional team of technicians that do good work.

Representative was courteous and detailed in letting me know what to expect. He was attentive and asked me if there was anything else that he could do further to assist me. I appreciate that. read more

Great service and knowledgeable representatives I fully appreciate the service I receive

The technician was friendly, professional, knowledgeable and efficient. My favorite thing about this company is that they are green products. Of course the technician pointed the concentrate is dangerous, but the diluted product is not. read more

White Knight Pest Control always delivers great service with wonderful helpful and polite employees who make sure you are taken care of.

Good service, fair price. Friendly & helpful. They spray bi-monthly and if you have any wasps nests or beehives, they'll come out and take care of those on call. No extra costs. They're chemicals are pet/kid friendly and don't cause harm. We just signed up, had our first round recently. Can't say if the pest control works just yet, but I'm hopeful! read more

The quality of their work has drastically decreased while increasing rates. I've had to call them back several times for the same issue. I had a sales guy show up at my house to sell me the same service that I'm already paying for. One would have checked first if I was a current customer. Alter I told him that he said that the visit was to make sure everything is being taken care of. BS. I told him about the reoccurring issue, he said a tech was in our neighborhood and he would come over to take care of it. That never happened so I had to call the office to schedule the visit which was a week later.. I'm looking for another company that is more reliable.. read more

I was very impressed with the service to detail on all pest control inside and outside and friendless.

Very informative...our servicemen was very polite and welcoming... they gave us a really good service plan... would recommend them..

Great pest control company. Everyone that has come out to service the house did a thorough job.

Wonderful service and value! I shopped around and they have the best price, service and plans. Great communication between and during services, and very responsive when new issues pop up. The service reps that come out are all very thorough and knowledgeable about the natural products they use as well as entomology for the area. Highly recommend! read more

Knowledgeable technicians. Dylan(sp) did a great job on taking care of our pest issues. Also, Zach did a great job explaining the services they provide read more

DO NOT USE!!!! These door knocking scammers try and pull you in but don't tell you, you get charged TWICE in the first 30 days and what you're signing is a YEAR LONG CONTRACT that if you do not cancel in the first 3 days and cancel after that you are subject to pay the $400 charge since they were giving you a "discounted" rate for the initial service. HORRIBLE!!! ZERO STARS!!!! read more

Alerts a day ahead of time. Shows on time. Very thorough coverage. Technician very pleasant.

White Knight technicians always do such a great and thorough job. They're on demand service is equally spectacular. Great quality. Priced right. read more

My experience with and impression of wWhite Knight Pest Control is very mixed. White their techs have been very pleasant and accommodating, their business practices are not customer-focused. I always pay my bills and expect the company's I do business with to also be honorable. My issue is that I called White Knight several times informing them of my cancellation. The first time I called was several months prior to the end of the contract. At that time I was told my account had a few more service calls on it. I told the customer service person then that I want to cancel at the end of the contract. When the service tech showed up for another application I called again and told them to cancel. And yet again two months later they sent a tech to service our home and billed me again. When I called the third time and asked they not bill me for the most recent service the Manager basically said they have no record of me calling to cancel and that they will still be chargjng my credit card. In my experience, reputable companies will work with a customer, at least once, in a situation like this. I can no longer recommend White Knight to my friends. read more

Always great service and communication is on point. Well worth the money. I have zero issues with pest since brining White Knight Pest Control on service read more