Was sketchy after booking a pest control without checking Yelp first. However.. ​I had a fantastic experience with White Knight Pest Services today. I got a surprise call from the Branch Manager himself, Eric, who picked up my last-minute, same-day reschedule and came out personally to handle the job. ​From the start, he made an incredible first impression. He was super professional and took his time explaining exactly what he was going to do--nothing felt rushed. After treating the exterior, he walked me through everything he sprayed and where he laid the rodent traps, taking the time to explain a few different options for our property. I really appreciated the attention to detail; he even noticed our trash cans, sprayed and wiped down the black widow spiders and webs, and made sure to clean the trash can handles. ​For the interior, Eric made sure to address all of our specific areas of concern. As a parent, it gave me peace of mind when he explained that the products are kid and pet-friendly and told us exactly what to expect next. He even provided commercial-grade bait to place in areas where pests like to pop up. ​This family-owned business completely blew past my expectations. If you want thorough, professional, and genuinely caring service, ask for Eric. Highly recommend! read more

Do NOT use this company. We have been trying to cancel our service for three straight months with no success. My boyfriend has called at least four separate times, and every time his call was transferred repeatedly, disconnected, or he was told the service had been canceled. This happened over and over again for three months. Then, two days ago, one of their employees showed up at our property without our permission, walked into our backyard, and completely caught me off guard. I was home alone and was startled to find someone on our property when we believed the service had already been canceled. That experience was upsetting and unacceptable. After seeing how poorly everything was being handled, I called myself to try to resolve the issue. Every representative I spoke with was rude and unwilling to help. First, I was told that my name had to be added to the account before I could request the cancellation. We added my name, only to be told afterward that only someone calling from the phone number listed on the account could cancel the service. I then asked to speak with a supervisor. She told me she would make a courtesy call to my boyfriend to obtain his permission so I could complete the cancellation. That call never happened. My boyfriend never received any call, yet the supervisor claimed they had done everything they could to help us. As of today, we still have not received written confirmation that our service has been canceled. This has been one of the most frustrating customer service experiences we've ever had. Three months of repeated calls, contradictory information, poor communication, and unprofessional customer service just to cancel an account is completely unacceptable. I cannot recommend this company and would strongly encourage others to look elsewhere. read more

White Knight Pest Control - Pest Control Near Me - Yorba Linda, California

Hey, manager of White Knight Pest Control.. if your sales people, like Trevor on his one wheel scooter, don't understand that no soliciting signs applies to them, as do "please do not ring doorbell or knock"..it shows that they are incapable of following directions why would I want to use your service? Then the disrespect of not listening to your potential customers makes us want to use it even less. Then for you, the manager, to say that we don't have to engage with your customer reps AFTER THEY HAVE DISRUPTED OUR DAY/EVENING BY KNOCKING OR RINGING THE DOORBELL absolutely makes you the problem. When your people knowingly and disrespectfully disobey community and residents rules to try to sell something that no one is going buy from a door to door salesman because we check online reviews, then your company will continue to suffer. read more

Out of my 4 contracted services with this company, they left my gate to my backyard unlocked 3 times. After multiple calls and requests both verbally and via text message, they continued to leave my back gate open. I have a pool. It's absolutely irresponsible for a company to leave a gate open. Especially the same person after multiple times asking. The technician said I made him feel stupid. I'm sorry they can't do their job. Then he tried to blame it on covid. Seriously. In 2025. When calling to cancel, customer service takes absolutely no ownership. Oh, also when they came knocking around my neighborhood looking to sign up customers, they literally told my neighbors I was a frazzled single mom with a lot of kids. WOW really I was hosting a play date after school which happens often while one parent is at work. Tried to make me look bad! read more

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Do you love your pets and children? If so, you probably should avoid White Knight Pest. After all, if they can't read important information like "NO SOLICITATION" on doors, can you trust them to read labels on poison and use them properly? Up to you. I personally would not want a company who can't follow simple, clearly legible directions to keep my family from getting sick from dangerous chemicals. Like this young man. He needed to open my gate, knock repeatedly, ring my bell, etc. When the sign clearly says NO SOLICITATION. Is it against the law? Yeah, actually it is. So no, I'm not going to hire them because I like my kids and animals to not be exposed to poisons handled by people who may not be able to read and follow simple directions. read more

White Knight Pest Control - Kid who may not be able to read - Pest Control Near Me - Yorba Linda, California

I do not appreciate a company that would send a teenager to knock on my door at 8:40 pm. I also do not appreciate said teenager continuing to talk to me, attempting to get my number, when I have explained I'm not interested in talking about pest control at 8:40 pm. Why wouldn't this teen have a card or a brochure he could leave with me if he really wanted me to consider his business? Now I see why!! He wanted to pressure me into something in the dead of night instead of leaving his info so that I could look at the reviews! What a horrible nightmare. No thanks!!! read more

Don't! Just don't even consider this place. They are wolves in sheep's clothing and with sugar coat everything until you try to cancel. I didn't find their pest control all that effective anyway. I requested to cancel after my one year contract was over and was told to wait for a call from someone else to talk to. I received a call and email from them when I was in pain, getting ready to go for pre-op procedures for surgery on a complete tear of my rotary cuff and my brother in law had just passed away the night before. I had so much on my plate and returned their call so I can get my cancellation and take care of myself. It was like trying to leave a cult to get them to cancel. A very rude and heartless customer service rep named Yvonne I spoke to would not let me cancel until I let her read me her script about options I have instead of canceling. She told me to call back when I have time to talk. I told her I was in pain, on my way to get pre-op procedures and my brother in law died the night before. She scolded me for not letting her do her job and said she lost someone a few weeks ago. How tone deaf can you get????? I told her ok! Go ahead and give me your speech, which she did and asked if any of those options sounded good to me. I told her that I already said NO, I'm not interested in continuing with their service. She put me on hold and told me that I still owe 5 months of payments, even though payments were taken out automatically each month and I had fulfilled my 12 month contract!!!! I totally broke down crying hysterically , mostly out of frustration at her lack of compassion and horrible customer service. I told her I don't care anymore!!!! Charge me for whatever and just cancel any future services and leave me alone!!!! She replied with a very sarcastic and patronizing, "I'll pray for you." Do yourself a favor and avoid this company like the plague! They are not what they present themselves to be. I wish I would have read their reviews before signing that contract with them! read more

Beware!! They have an ongoing lawsuit. I had a beyond horrible experience with them and I'm almost positive they signed the contract on their iPad on behalf of me. They entered an email address that wasn't even mine and when I asked for the contract, they told me I had to sign on through the portal that could only be accessed with the email that WASNT EVEN MINE!! I posted a review on Google as well and they tried to say they couldn't find my account and that they do welcome calls, which is a total lie, or just something they implemented as they are going through this lawsuit. Deceitful!!!!! The office is not helpful at all, and if you try to call to cancel you will not get help. They are a shady business. I would give them zero stars if I could. There are better bug services out there and this company clearly does not have their ethics in place. I will paste my Google review here. STAY FAR AWAY FROM THIS BUSINESS UPDATE: They are lying about the welcome call. If there was a welcome call it must be something they just implemented because they have an ongoing lawsuit. The email they put on my account wasn't even MY email. It shows the deceitful practice of putting in a random email to avoid giving customers access to a portal and contract. They will NOT send me a copy of my contract unless I sign into a portal I was never even told about, linked to an email that isn't even mine. Extremely deceitful practices. I'm waiting for their yelp reviews to open up so I can share my experience there. They are an awful company. Do your research! A simple Google review will show you the ongoing lawsuit. Please check their yelp. Google reviews are not a reflection of what you will get with this company. Absolutely TERRIBLE. You will pay monthly $130 for BI MONTHLY services and still have issues any time you try to contact customer support. You will be on the phone for a minimum of 20 - 30 minutes each time. They are a company that came from Texas and after being with them a year , I can say there are other pest control services that are significantly cheaper and more reliable. I checked my emails and I never received a copy of my contract either. I tried to call 3 times this week to cancel and have either been hung up, transferred, told I would be called back, told to cancel through the contract renewal id receive ot send an email and MAYBE someone will help me with cancellation. Please do not send a squad of people out to sign people up if you do not have adequate in office support. They say you can get a respray if you see bugs. Got my last spray in April, had lots of bugs, nobody showed up to respray. Called multiple times, finally scheduled one, left my gate open and the guy still did not service me. Finally they come back to respray me when it's time for my next service. Now my house is infested with bugs again and when I call customer service they told me I've already received my sprays and hang up. Any time you call the office with any issue expect to wait at least 20 minutes. If you want to be at rid of your bugs, there are companies that will give you much better service at a lunch better price. It's been a year and I'm trying to GET PUT of this contract but they WILL NOT HELP ME. called multiple times and have sent in an email. We will see what happens or I might just have to call my bank and report them. Because at this point it should be illegal to make it this complicated to cancel services read more

I stayed with them for as long as I could. They were supposed to be treating my property for spiders. Every 6 weeks. Don't know what they used, but spiders were back in less than two weeks. I replied to their notification of next service email not to bother. That due to substandard performance, their services were no longer required. That's when it got weird. They replied that the primary account holder is required tobcall their customer service department. No. You don't get to tell me how to fire you. I'm not interested in their "we'll do better" homilies. I wasn't going to leave a review. I just wanted them to fo away. But they didn't want to go silently. So now everyone on Yelp will see another story about how the company is horrible to do business with. Yelp won't let me do zero stars. read more

Have had mice show up repeatedly since starting to use them. Would highly avoid this company

Scam! They were good the first... few services. But after the two visits it went down the drain fast. But I figured I would just ride out the contract and move on afterwards. I only signed up for a year. Whatever. I tried to follow through on their give a 30 day notice. I was willing to pay for the last month too, as per the contract. July to June. That is what I signed up for. HOW! HOW! Do I owe another 4 months? My contract say 12? Charge me $445 for this? Because I signed up for 7 services? And my first service didn't count, but I was still charged. That's what my contract says? Where? Where does it say that? It says 12 months. I've contacted the BBB and the Pest Control Board. The first lady I talked to on the phone seemed like she wanted to help, until the called dropped (or I was hung up on), the second lady did not care and was rude and making up things about the contract. read more

My husband warned me that i shouldn't have signed up without doing a simple review over the web to check out a business. But this high school student was going door to door in our neighborhood to sell a pest control contract for $47 a month. We were having an ant problem so the timing couldn't have been better. The techs were fine and came out monthly to spray the perimeter. They were fine with rescheduling last minute. The problem was when we wanted to cancel the 12 month contract. I called 30 days in advance to cancel the contract at the 12 month mark. They charged $147 to do this. My husband called to tell them that they charged us 3x thinking they made a mistake but they wrote us an odd email stating they reviewed our file and assured us that they were correct on this charge. No real explanation of what the $147 was, breakdown or anything. Omg unbelievable that a business works like this in 2026. So i had to contact my credit card to ban them and work it out on the credit card side to make sure they don't show up again. read more

Misrepresentation of Services: Your salesperson made several false claims about services you do not actually provide. They stated that you would use specialized products to penetrate my lawn for bug removal, spray plants, and more. They also claimed you use an exclusive new product that supposedly outperforms all competitors--none of which turned out to be true. Inconsistent and Inadequate Service: I never saw the technician performing any of the work, even when I was at home. No one knocked on the door or notified me before or after the service, which raises concerns about whether the work was done at all. Cancellation Difficulties: The sales representative assured me that I could cancel at any time without any cost. However, they did not fully explain the actual contract terms, which made the cancellation process far more complicated than promised. read more

White Knight Pest Control - BBB rating for this business - Pest Control Near Me - Yorba Linda, California

ATTENTION: PLEASE DONT USE THEM. POOR techs and customer service. I feel like I got scammed. SALES REP LIES TO YOU. They were supposed to cancel my pest control service for another company, but instead they changed my contact information, so I don't get notified. So now i have two services. Customer Service is not helpful, they always say they will need to call you back. Once they call you back ( 1 week later); management won't help you and won't waive cancellation fee; even though their sales rep lied. Techs: When you watch them they do a good job, once you're not watching they do the minimum and then leave. They dont brush for spiderwebs, minimum spray as much as possible. Not worth the headache and cost. Cost me extra $330 to cancel. read more

Very unhappy with white knight after canceling my account for two houses I'm being charged for services that weren't even done aside from the monthly payment/ last monthly payment . When I call to discuss this no upper management answers . I would never deal with this pest control company again! read more

Predatory door to door salesmen who gave us incorrect information about the contract. Customer service does not honor your right to cancel with a 30 day notice. Canceling is a huge hassle and they are dishonest about additional fees and the services you signed up for. Stay FAR FAR away. Reporting to FTC and Pest Control Board & State Attorney. White Knight should not be in business. read more

Don't believe any review higher than a 1 star. They tell you its a 12 month minimum service and when you want to end it at 12 months, they tell you you still have four months more to go and if you try to end it you will be charged the extra four months and they will not perform those four months either. Their personnel do not know how to do the work, they spray the chemicals all over sensitive exterior sidings without a care, they literally walk through a half acre property in less than 10 minutes. DO NOT ACQUIRE THEIR SERVICE. read more

Unfortunately I had to give them a star just so I can post. I can't say much for the work. I had the service for a year and I didn't notice much of a difference. I will say this they draw you in for a monthly $98 service, but don't mention they invoice you twice a month. Long story short, you end up owing around an extra $300 at the end of your contact with no additional service. Not to mention their billing department is useless and can't even explain exactly what they're billing for. read more

The sales person says one thing and contract says another. Very unhappy with service. Don't believe salesperson, they only want to make the deal then you are stuck with ongoing contract read more

I just want to start off by saying everything was great when we started and paid at the beginning of services for both homes ! Now it's been over a year I decided to close the account and I'm being billed for services that weren't even done on both homes and it's even more than the monthly amount ! I feel robbed I been paying every month for both homes to put in a position where I have to pay even more just to get out of it is wild read more

Horrible service, sales lied about what would be given. OVER PRICED! Did not kill insect issues.

*****Be Aware***** I would recommend using someone else. They did not provide an agreement for me to read or inform me properly of a 12 -month service agreement. When I called to stop my service, they informed me that an email was sent, but I did not receive any emails. They also informed me that they attempted to call but they did not have my phone number in their system. When I pulled up my account information online my phone number was visible on my account. Very shady! read more

Scammed many of my current customers before hey signed up with the company I work for.

Ignored my no soliciting sign and rang the doorbell while I was taking a nap. Woke me up and triggered my dogs. I would never do business with any company that cannot honor my request to stay away. Now I look at their rating, I can see why they have to beg people to use their services. read more

F**** Scammers and Liars. Crooked Thieves. Don't trust White Knight. Bait you in with a sweet contract. Then charge you double and tell you the contract was a mistake. After approved and signed. Don't trust these guys. Then, when you try to cancel after the contract has been completed. They try to charge you again for canceling. Beware. I had to get the better business bureau and the bank involved. read more

Don't waste your time or money with this company. The sales folks are sneaky liars. Some Techs are decent. Richard is lazy AF. I asked Richard to clean the eves in my side yard. When Richard was "done' and about to leave, I asked if had taken care of the eves he said my side yard was locked. The gate to the side yard was NOT locked just closed. After I opened the closed gate, he still did a crappy job, see the pictures immediately after he left. read more

White Knight Pest Control - Eves immediately after being "cleaned" by technician. - Pest Control Near Me - Yorba Linda, California

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DO NOT TRUST THIS BUSINESS. A sales rep came to our house in September of last year. Offered to spray everything for a special price that they had going on for $99. The sales rep made it seem like it was a one time deal and had me sign some paperwork that looked like a receipt. What they don't tell you is you sign up for a year long contract charging you $99 a month. I noticed a reoccurring monthly payment. When you try to cancel they make you pay in full. I called their corporate number who are equally unhelpful, they are based in Austin, TX. There is no live person to speak to appeal your charges only an email. I emailed the email they gave me for appeals in September of 2025 and didn't get a response from them until April 2026. Luckily I was pushy enough with corporate that they lowered the fee and I stayed on the phone until I got a receipt, a cancellation of contract, and made them delete all my personal information. I closed the account months before in December of 2025 mind you and the appeals department had the audacity to email me that I still owed. The appeals department isn't even apart of the same company according to corporate and there is no live person to speak to. I had to threaten civil suit. I filed a complaint on this business with the FTC and BBB. Also even though I was still paying for the "service" no one came out and continued to spray the house. Shady sales tactics, poor service, and incompetent/useless corporate staff and appeals. They wouldn't even provide me with their Business License number! read more

White Knight Pest Control - Email from appeals after months of emails to them. Finally, they responded 4 months after I had already closed my account with corporate. - Pest Control Near Me - Yorba Linda, California

Shady. I signed up for a single service because I was having an issue with black widows, they came and billed us which we paid. Only to find out that they were not actually getting rid of the spiders, only clearing webs. My whole yard was covered in webs within a week. To make matters worse, they continued to return repeatedly and I gave them one more chance to PROPERLY clear the black widows, which they said because the issue returned so quickly it would be free. Same thing, all webs back within a week AND I was billed. They continued to bill us monthly and only then did I find out I had been signed up for reoccurring service I did not want. When I told them to stop showing up, they claimed it would be $3000 to cancel the services and sent us to collections. read more

If I could give no stars at all I would. They came up to me and gave a deal that was too good to be true. $399 to $19.99 saying that it's cheaper because they needed to fill in a slot since they're in the area. I told them I'd think about it and let them know and they asked for my information including my credit card. When I refused he said "Why not?" After the interaction, they messaged me the next day saying that they were on the way but were gonna be late even though I have not agreed to scheduling anything. This company is a big red flag and I advise everyone to stay away!!! read more

Update: Contacted the Structural Pest Control Board of California, the licensing entity, who stepped in to resolve my situation. (916)561-8708 After several months of back-and-forth with White Knight, they canceled my contract and insisted they were going to charge me a cancellation fee as well as charging me for services I never agreed to. Almost immediately they sent me to collections. The amount they told me they were going to charge me, the amount the collections billed me, and the amount that they said I owed in my account were all different with the highest being $700. Remember, I had a signed contract that showed. I should only pay every quarter and they refused to honor that contract and insisted I had to pay monthly. This was a mistake they made and refused to fix. I contacted the California agency that licenses, pest Control, the structural pest control board, to ask for help. They were extremely helpful and friendly and said they knew about White Knight, but can only help if people report them. They had me me fill out a complaint form and within three weeks I had a refund, collections was canceled, and my account was closed. If you are having trouble because you were scammed by White Knight, this is the number to complain (916)561-8708. https://www.pestboard.ca.gov/ read more

Scam! The sales person Aaron literally visited our home 3- 4 times in one day, we told him over our ring doorbell we wouldn't be home till 9 pm and he showed up at 9 pm to sell us white knight pest control. We decided to give them a try although we already had pest control at our home, they promised to buy us out of our contract with our existing pest control and they said their chemicals were safer. The next day they showed up for treatment early in the morning, I texted the sales person Aaron to ask if he had cancelled our current pest control and he hadn't yet. About an hour later he texts me that our cancellation cost was more than what he had thought because it was 2 year contract not a 1 year- and that if we would pay half on the cancellation. I immediately told him No and that wasn't the deal. Such a headache, I'm still getting billed by them for their one service! Run! Lock your doors! Do NOT, I repeat Do NOT do business with them. read more

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PEOPLE RUN! DON'T USE THEM! If I could give a zero, I would. The kid comes to my door and says I can meet the pricing for your last company. So I sign up. When I go to cancel, they claim that my service is 2x what i pay, so I have a balance of 3 payments left. That's insane. I get a month of service, auto bill, it gets paid. I don't see how you can get a service only pay half through out your service period and that don't tell you that you have a balance. Then when you call to cancel, you owe monthly payments for the next 3 months (that you are not getting service for). What kind of B***S*** is that? Stating that your monthly payment doesn't reflect your service. I call B.S. Everything probably would have been fine if I didn't want to cancel. It is a money grab that they are trying to cycle you into with some fine print on an iPad. Don't trust them if they come knocking on your door. Bait and switch. Tell you one price but it's not true. ​if you're reading this review, run. Don't use their services. I'm even seeing more spider activity in my house. Orkin never had to spray in my house to control the activity in my house. I'm going back to what works. I wish I had the name of the person who called me back to exit. She told me if I don't cancel she can give we a month or 2 off and I wouldn't have to pay for 6 months. She probably meant they'll hold the bill for 6 months and if I try to cancel again I'll owe for a year of monthly payments. You can't convince me they aren't shady! I am posting this review on all platforms. read more

Neighborhood Alert: Concerning Sales Tactics by White Knight Pest Control Rep This afternoon, a salesman from White Knight Pest Control knocked very aggressively at my door. He claimed he was servicing a neighbor across the street and wanted to offer a discounted rate--$99 instead of their usual $400--for pest control. He launched into a rapid, memorized sales pitch that felt rehearsed and pressured. I politely told him I might be interested but not today, as I needed to speak with my husband first. When he asked where my husband was, I explained that he was very sick in bed with COVID. What happened next was alarming. The salesman asked if I could go talk to my husband and I said no, I don't want to get near my sick husband. He then asked if we going on a summer vacation soon, which felt like an odd and intrusive question to ask.I told him no we are not going anywhere. Despite all of this, he again pushed me to contact my husband, even suggesting I text him while he might be asleep and unwell. When I declined again, he said "I have had COVID too, and I could talk when I had COVID So your husband can't talk when he's sick?" At that point, I was extremely uncomfortable and told him he was being too aggressive--then closed the door. I want neighbors to be aware of how pushy and invasive this sales rep was. Asking to speak to a sick family member, pressing for personal information, and repeatedly ignoring boundaries is not acceptable. Please be cautious if you see a White Knight Pest Control rep in the area and don't hesitate to shut the door if you feel uncomfortable. Trust your instincts and stay safe. read more

White Knight Pest Control - Pushy Sales Rep - Pest Control Near Me - Yorba Linda, California

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Very sketchy business practices. We signed contract for 1 year, low monthly price; but every other month service. We decided to move, and wanted to cancel after our 12 months contract expired. They said we had to pay higher price for last 2 months since we are cancelling. Mo rate was $124/mo - so expected to pay $248 for final 2 months. Got an invoice for over $600 - asked for copy of the contract and said we weren't cancelling till after 12th payment, claimed they had already cancelled us and this was penalty fees. After I asked for contract, blocked our email. Originally placed order with our landline - but when we called from mobile phone, said they couldn't talk to us unless from landline; and refused to update with our mobile number so we could call from that. Ended up contacting PestControlBoard for help; they are well aware of them due to numerous other complaints. Technicians are super nice, professional and thorough. The ONLY nice thing I can say about them. read more

Tried to steal $1112 and refused to cancel my contract. Product didn't work and customer service is the worst.

WARNING: STAY AWAY FROM THIS BUSINESS!! I have experienced such a bad interaction, lack of attention and professionalism from this company is disgusting. They don't even make an effort to improve their interaction with their customers. Every time I placed a call about any minor issues with billing, update or cancellation request they made it a very complicated difficult stressful endeavor ultimately upsetting me every time. This company should not be allowed to be in business. read more

Customer service is terrible. No issue with the actual service people. Called to speak to a customer service advocate to discuss cancelling but they were not available but get a bill later that day. Tried to call back and they're still not available. Do not recommend. They only care about money. Still have bug problems as well. read more

White Knight Pest Control's billing practices are extremely misleading. When I signed up, I was told that two monthly payments covered one service visit since they only serviced the yard every other month. That's how the billing was explained to me from the beginning. Now, after I completed my full 1-year contract, they are suddenly claiming that THREE monthly payments cover one service visit and are trying to charge me an additional $239.96 for services they have not performed. Changing the explanation of the billing after the contract is completed feels dishonest and deceptive. I fulfilled my agreement and should not be charged for future work that hasn't happened. Customers should be very careful and make sure everything is explained clearly in writing before signing with this company. read more

Do not use this company. They will service your home 2-3 weeks early, doesn't matter what your contract says. By doing this early it actually ends up costing you an extra 2-3 services over a years span and if you try to call and ask that they don't you get some generic "I'm sorry system error, won't happen again" and then they're back early next time. Even the services are very erratic because they send someone different everytime, even if you request the same guy that you like they "do their best" to send him back but it never happens. read more

Scam. They charge way too much for what the service actually is they don't even go to in your backyard unless you let them in. I've had way more success, buying store-bought pesticide, and doing the execute myself than I ever had hiring these "professionals" read more