First time customer here, and The Drain Guys will definitely be my first call for future plumbing…read morework. From my first interactions I was impressed with the customer service. I solicited quotes from three companies to reline my 80+ year-old sewer line. One never delivered; Second quoted but was near impossible to get questions answered regarding the quote. Drain Guys quoted on the spot, and was extremely responsive regarding follow-up questions. The CIPP liner process is technically complex, and the team experienced some unforeseen complications. However, the skill, positive attitude, and perseverance of every team member when things got tough truly impressed me. The team worked very hard over several days, overcame major obstacles, and ultimately delivered a drain line that will hopefully last another 80 years. Despite the challenges, I never doubted I was in good hands with The Drain Guys and I would absolutely call them again. Special thanks to Adrian, Kevon, Oliver, Johnny, and Jay -- I appreciate you all! Chris

I submitted a project request for clanging pipes through Yelp and a rep from the drain guys was the…read morefirst to respond within 2 minutes. They were able to come out first thing the following morning to take a look at the situation, turned the water valves all the way on, and sent me a detailed quote while they were still there (unfortunately they initially sent it to a wrong number so someone has my personal data :/ ). Pricing was on the higher end of what I expected, and I was planning to get estimates from other companies that responded on Yelp to compare, so I let them know I would be in contact. Later that evening, I went back downstairs and noticed a leak coming from the main water valve, which was not leaking prior to the drain guys' visit. I immediately sent a message with a video via yelp, and the rep responded saying they would contact the plumber and get back to me. It's been almost 2 weeks and I still haven't heard back, which is interesting as they were so quick to respond when I was potentially giving them business, but ghosted me when I held them accountable for causing a leak. Thankfully, a plumber from another company that responded to my yelp project came by and was able to tighten the valve to stop the leaking. Turns out the drain guys plumber had loosened the entire pipe/valve when he turned the knob all the way on, so it was a simple fix but something that they should have looked out for in the moment. Had I waited for the drain guys to come back my basement would have been flooded. I'm utterly disappointed in their lack of accountability and communication, and have no trust in their services if they were able to let me down on such a small matter.

Paid premium price for wood,service was great,delivery on time,but the wood was so wet even split…read moreinto 2"×2" pieces have trouble burning, stacked and top covers. After 8 weeks still extremely wet,must have been a long time on the ground or in a swamp

I ordered a cord of firewood from JMK and Sons Services and could not be more pleased with their…read moreservice and the product delivered! They gave me a date and a one hour window to deliver the wood and they arrived promptly and made delivery seamlessly. The wood is clearly high quality, and seasoned, just as promised. The price was the best quoted for the type of wood I wanted. I would definitely recommend this company for firewood with my first hand knowledge, but will be using them for other services after my positive experience!

Provided an excellent customer service experience related to the estimated excavation cost. Thank…read moreyou!

From the owner: A Total Contractors provides excavating,concrete,asphalt and plumbing from new to repairs in…read moreMaryland,Delaware,DC,VA and surrounding areas. We offer a full range of residential and comercial services such yard and massive grading,water,sewer,gas,drainage piping,repair water,sewage breaks! We are equipped with all the tools necessary to take on any projects, problems, and emergencies.

Great work. Very responsive and walked me through every step. The owner will tell you he prefers to…read moretalk versus emailing and texting. I appreciated that.

We had a water line pipe leaking under our front yard that needed replacing. We searched for…read moreplumbing companies that would be available and affordable. Through Yelp, Metavision LLC was a company that promptly inquired about our situation and offered to come and give a free estimate. The gentleman I spoke with, Brian, was very knowledgeable and professional. He came and assessed the situation and assured they would be able to resolve our leak issues. He had to check his schedule and let me know when they would be able to come for the repair. Communication was consistent by phone or text and they were able to come within 3 days. I received the invoice for the work and the amount was reasonably priced compared to the average price for the work we needed done. The day of the replacement, we were in communication before arrival, during service, and after the work was done. Brian was actually very respectful and personable. He was able to answer any questions we had and offered to assist us further if any more problems occurred. I am happy we chose this business for our repair. They are new to Yelp with not a lot of reviews but have been doing business for over a decade. Black Owned Business too, which I am glad to see as this isn't as common in this industry. I am satisfied with their service and highly recommend them if you need any exterior plumbing repairs!