Julie assisted me with the perfect window coverings for my triple slider. Third time I have used…read moreSkyline in last 5 years and consistently first class. Ken did an awesome job on my install.

I would HIGHLY recommend working with Skyline Window Coverings! If you're in the western suburbs of…read moreChicago and looking for quality window treatments (i.e. Hunter Douglas), please reach out to this team. Skyline has been responsive from the first outreach through completion of our installation. We had treatments installed in our living room, kitchen, and master bathroom. The bathroom treatments did not meet our expectations following installation, and the team at Skyline (Jason and Lara) could not have been more helpful and accommodating to ensure our satisfaction. When we're ready to replace the treatments in our dining room, Skyline will be our first call! Work with this team, you won't regret it. The team was professional, courteous, responsive, and accountable throughout the entire process!

If you want to get a round around, hire Casey. if you want excuses, hire Casey. There is great…read morechance your job will be incomplete and your deposit missing. Hinsdale please don't get fooled by a "nice guy". Looks like I am not the only victim he has preyed upon from reading the new reviews. I have called and texted but believe my number has been blocked as I can use other phone numbers to leave messages. I hope we can work this through before upcoming litigation is started. $5500 is a lot of money to be ignored.

Southtown Interiors (Hinsdale, IL) vice president was very accommodating until he received my full…read morepre-payment for materials and installation of window treatments and vinyl wallcovering. After receiving the full payment amount, he requested two additional payments for portions of the same project for which he claimed he "forgot" to charge for in his original/undetailed quote. Again, payments were issued to them even though my post payments cost comparison with other similar vendors indicated Southtown Interiors substantially overcharged me. A month later, he delivered wallcovering material and attempted to install some but the quality of the install was so bad, we had him and his installer stop work. He blamed the wallcovering material as defective and has since indicated he filed a claim with the wallcovering manufacturer for material replacement. Since then, no further work has been completed by Southtown Interiors in spite of my repeated inquiries over the past couple of months that only result in new new excuses for endless delays in issuing appropriate refunds as requested, delivering/installing window treatments, etc. In summary, Southtown Interiors took my money and I received almost nothing in return aside from a multi-months long runaround so now I am intending to file a lawsuit against them to get my money back.

Very professional and knowledgeable company showed up on time. Did a great job on repairing our…read moreblinds

DO NOT deal with this business. IF one wants to be treated as a normal person and customer, DO NOT…read morework with this business. I just had a miserable customer experience with Kurt, who is rude, impatient, arrogant, disrespectful, and used abusive language in his replies (ass, dishonest, thief etc.). NO ONE is worth such treatment as a customer. I had a premium cordless blind to be repaired. This business, and the other one in the Naperville area, are the only 2 "certified" vendors to repair it. I first found this Ogden Blinds, but it is not a normal store, instead is a house address, suspicious already. Then I called the other certified vendor, who is VERY nice and patient, but they are further away from me. So I called this Ogden Blinds as this is the only option now. In a short 2 minutes call, Kurt already showed his disrespectful and impatience to customers. He thought me, as the first time customer, should already know how this home based business should run in terms of transaction details. Had to swallow his attitude as this is now the only option. Then, later, during couple text messages regarding how to drop off and payment etc., he remained arrogant, to the point he left a voice message with very abusive language. As a person and customer, if one wants to experience what a miserable customer service attitude is in this modern world, this would be a textbook example. The premium blind brand should seriously audit the customer experience quality with this vendor. This has to do with this brand's reputation. I don't need any "thank you for your feedback etc." from this business. Kurt's arrogance and rudeness apparently is the secret sauce to fulfill Ogden Blinds' business goals.

Never had my appointment. The day of I got a call saying the consultant had a doctors appointment…read morefor blood work. I no longer felt comfortable using them. Next time don't tell customers you have a doctor appointment during a pandemic.

We've used Budget Blinds for the last 10 years and have recommended them to numbers family members,…read morecolleagues, and friends, until now. We moved into a new house in June, 2014. We, once again, hired Budget Blinds to dress all the windows in the house. Like in the past, they came out, they gave us a consultation, and we wound up ordering $8,000K worth of window treatments. Since June, here is what's happened. 1. Two rooms of treatments were snagged and coming apart at the seams 2. Wrong color and size of cords were installed 3. Valances were measured incorrectly and needed to be reordered and installed 4. We were told that it would take 3-4 weeks for the entire houses treatments to come in and we didn't receive everything until late November and still waiting on resolution on damaged treatments 4. Our Main Living Room's treatments were installed in November and the installer and myself noticed small tears in the seams on all three windows. Pictures were taken by the installation person and sent to my sales person. She NEVER followed up or had anyone call us to acknowledge the problem or let us know what they were going to do to remedy the problem. Finally, it's almost March and received a voicemail and email from my sales person's assistant. Better late than never, I suppose. She called to let me know that they wanted to take down one of the window treatments in our front room that was torn and send it back to the manufacturer. In other words, remove a main treatment in a room where one full window would be bare and the others not. Also, they still wouldn't let me know what was going to be done. Would they fix the treatment? Not fix it? How long would a resolution take? Will we go another eight months without resolution? They also called to tell me that the wrong pull cords were in and ready to be installed. To be honest, I've moved past this a long time ago. The cords are the least of our problems. To wrap up my review, I received an email from my sales person letting me know that they expect payment in full on all treatments. I had paid in my invoice full other than the torn treatments in my front room, which I was waiting for them to resolve before I submitted payment. They blamed the manufacturer with the delay on all these issues and would not take any blame for this entire nightmare and just treated me like someone who doesn't pay their bills in their final email. All in all, over the last ten years, we've spent about $20,000 with Budget Blinds. I think they know that we pay our bills. I just don't pay for something that's damaged without resolution. I will never use this company again nor recommend them to anyone I know. Since this has happened, I've already heard from several people that they have ALSO had a horrible experience with this company. I wish I would have asked around a bit more before hiring them again. There are other companies out there that have better customer service and workmanship. I think it's worth spending a little bit more money to get better products and customer service.

Highly rated!! I will use again for blind cleaning or repair…read more Did a fantastic job. Very professional.

I'm absolutely thrilled with the beautiful white velvet curtains in my bedroom. The workmanship is…read moreperfect. It's exactly what I wanted. Very high quality. What a huge difference it makes. I smile every time I walk into my bedroom. It's so luxurious looking. Just stunning! The team was very professional with great communication.

Proprietress Kim Chapman is a marvel. We have collaborated…read moreon a dozen projects over the past five years, and she gets. It. Done. The service that she and her workroom provide is exemplary. If you are looking for window treatments, look no further. As an interior designer in the industry for 30+ years, I have yet to meet a more professional, dedicated, honest, and talented individual.

Fourteen years later, my curtains continue to be beautiful and durable! Recently, a minor fix was…read morerequired. Kim's installer came and fixed it right away. Thank you, Kim! (Photo from summer)

I had a great time buying from Lauren Granato at beyond shades... She is to the point and knew what…read moreshe was talking about.. I delt with three different people all were polite and knew what they were doing.. It went much better than I had thought.

Extremely disappointing customer service. We bought full set of shades that had malfunctioned …read more When we returned the shades for replacement (since there are under warranty), we were told we would get shades back within 2 weeks. It's been almost a month and after numerous calls and emails all we are told is that nothing can be done and they don't have any ETA. When asked how much longer, they said it could take the whole summer or the year. We made a significant investment on these shades and now may have to purchase new shades since we have a shade less main living room window for almost a month.

Vai was great with picking blinds for my condo and consulting on what would be best. I wasn't quite…read moresure which route to go but she was the expert and really helped me understand my options and weigh it out. Ryan was AMAZING with the measurements and installation. He was quick, efficient, professional and extremely kind. Masks and PPE were worn at all times of course. Working on anything through COVID has not been easy but they made it great and I'm in love with the finished product! I've been telling all my friends about Stoneside!

We love our new blinds and get tons of complements on them! They give us the flexibility to block…read moreout all light or just some light and they look classic and sleek. We love being able to control them by remote control and even our smart phones. We didn't necessarily know what we were looking for, so Elizabeth was super helpful with the process. She came to our house at our convenience on a weekend and was able to assess our style and tastes right away. She brought samples for us to choose from and was able to zero in on the perfect blinds for our needs and to match our style. She made the process very quick, convenient and easy! Definitely recommend!