So not the best at major/minor appliance repairs (especially ovens). Called these guys and Vlad was able to get my oven to work and was absolutely professional and beat the other quotes. My baking skills may need a little work but it's a lot easier now that the oven is fully functional . read more

Great service! Always professional and responsive. I had my washer water pump go out. LG front loading washer. Called late at night and they showed up first thing in the morning. Had parts ready and testing the issue I described over the phone and via yelp message. I was correct, it was a water pump because it kept leaking. Tech changed out the pump and ran the machine and waited for the cycle with me. All dry in the back! No more leaks! Very happy with this appliance service company. Highly recommend them!! read more

White Van Appliance - Washer almost got replaced but luckily White Van's guys came and replaced the part and it's all working perfectly. Saved me hundred$$$! - Appliances & Repair Near Me

Responded within minutes to my yelp request for a quote and followed up by phone to schedule the appt. Showed up first thing next day. Diagnosed the issue and made recommendations. Will call them again when needed. Vlad was very professional, courteous and knowledgeable and wore a mask etc. read more

White Van Appliance is a can't miss appliance repair service. On a scale of 1 to 10 I would give them a 10+. Last Sunday morning I tried to replace the water purifier and the unit would not work. Consequently water began to leak and cause a real problem. I contacted White Van Appliance and they could dispatch a technician in only a few hours. ON A SUNDAY!! Vlad was so competent, professional and provided the upmost customer service. In addition he needed to order a replacement part and returned the next morning to complete the repair. Vlad was also to shut off the water to the unit and keep our refrigerator working. Keep White Van Appliance at the top of your list! read more

My dress got stuck in my washers drum on Saturday so I wanted someone to take it out ASAP. Since my building maintenance team doesn't work weekends I decided to call White Van, this company seemed reliable on Yelp. Surprisingly they were able to send a technician to me right away on Saturday(!!!) and I've had my washer fixed in the next two hours. And the main thing the guy saved my dress what I'm extremely happy about! There wasn't a big problem to fix, technician was honest about that and didn't try to sell me services I didn't need. Overall I've had a great experience from easy fast scheduling to pricing. Highly recommend! read more

Called multiple times for a fireplace install. Was told I would received a call back from an installer. No call back. Called back again said I didn't receive a call. Was told the same thing. Never received a call. Retired communicating via Yelp messenger. Crickets. read more

Unreliable in terms of scheduling. Had an appointment for initial assessment scheduled for this AM between 8-11am. Moved my schedule around in order to be here. Called to see if there was an updated time and was told they needed to reschedule for later today, between 2-5pm.... Why they couldn't have called me earlier is unclear. White Van was not at all concerned about my time... I decided to cancel. If you're looking for reliable, communicative service, this is not it. read more

I called White Van Appliances in the evening for an electrical issue with my parents' refrigerator. Vlad arrived in less than an hour and not only solved the issue in about 30 minutes but also helped me discuss the problem with my parents' home insurance company which I really really appreciated. The next day, I had to call Vlad again about another issue and one more time, he arrived at the earliest time and fixed the issue at no cost! A big thank you to Vlad! Much appreciated! read more

This morning I gave White Van Appliance a negative review. I'm back again now to applaud their owner for being a stand up guy! After reading my review, Art called me immediately. He took care of the situation and compensated me accordingly. He didn't have to do this, but felt it was "the right thing to do." He took the blame, and I now feel, much will change in the customer service department and the accountability of his technicians! Great job, Art! I will now highly recommend your company to others! read more

Vlad was very professional and meticulous. I contacted White Van and they were able to have Vlad come the next day for our LG dryer. He was courteous and walked me through what he was doing as I was curious to learn. His diagnoses was step by step and explained to me what and why there were issues. Even though he identified the issue and fixed it, the part was already worn down and came out the next day to replace it with no hesitation. The quick service, turnaround and professionalism I would recommend to anyone. The prices were also competitive and fair. read more

These guys are super professional and good at what they do. I had a freezer making a loud buzzing noise that would not stop. I contacted White Van Appliance based on their positive reviews, and am very happy I did. The gentleman that took my call was very helpful and he was able to dispatch a tech within a few hours. The tech identified the issue quickly, presented me with a quote and a time frame, and my freezer was back to normal in a jiffy. I will definitely use them again. read more

I have a NXR gas range with convection that I bought from Costco when remodeling my kitchen about 5 years ago. The convection has never worked since purchased but thinking it was not knowing how to use it, I never realized it was a seized motor from the beginning when it was new. The reason for the back story is how long I have been without the NXR convection not working so the warranty no longer applies; to all the horror stories or people who have same problem as mine; to not being able to find a authorized repair service provider who will work on them and being put on hold over an hour when trying to find one; worrying that my floor would get damaged when they pull the stove out ( it looks very heavy besides custom fit between cabinets). I felt I made a bad decision in choosing this brand which is mechanical non electronic range rather than name brand where it is easy to find repair people when you have a problem. Well.......as of today I feel totally different. Yelp helped me connect with White Van Appliance repair. Art from White Van has restored everything back to me that I thought was bad and it has turned to good. I checked Yelp first and got three responses. White Van was quick in response where some of other repair companies sounded reluctant to service my oven as it isn't name brand. Costco sells it so we think it is good, right. Right! Art from White Van scheduled appointment with me the very next day which was Monday 8/17. He arrived on time, was polite, professional, and very attentive to the problem at hand. He gave me great confidence that there would be no problem fixing my oven after he confirmed the convection motor was seized. We agreed on his ordering part and coming back when it was shipped. It is Sunday 8/23, only 6 days later, he called 7:00am left message that convection motor arrived, and to see if we were available for him to stop by to install part for us. I didn't see message until 8:30 but texted him back good to come at 9:00. He arrived promptly at 9:00, had it fixed by 9:30am!!!!! It is working perfectly. In talking to him, I realized how glad I am that I bought an NXR oven range. It is one of the few appliances that are still mechanical and not electronic. Electronics are highly sensitive and can be more expensive to fix if they fail. My NXR has simple functions that are easier and less expensive to fix. This wouldn't have occurred to me until talking to Art as he inspected and discussed the functions of my oven/range. He was very patient and knowledgable if I had questions on this particular range. The NXR doesn't have self cleaning oven which I expressed regret not having. But now hearing that it can be one of many things that go out on the high end/multifuntion ovens from other manufacturers, I changed my mind. This was a lesson I learned after my Whirlpool washer had so many issues and failed after only 2 years of owning it. I switched my constantly breaking Whirlpool washer to a mechanical style Speed Queen and haven't had a problem since. To each his own, as for me, I am finally thankful to have bought an NXR range. I want to encourage anyone out there that has an NXR, you want to call Art if you need help and that you did buy a good unit. I wouldn't have felt this way before and was so discouraged. Now I feel so different. Art is proficient and knowledgable about appliances and isn't afraid of any job, I am really happy with my NXR now. And even happier to know if I have a problem, I know I can call Art. read more

Not only did they respond immediately through Yelp, but he was honest, fair, and very quick to get the job done. He wouldn't charge me until he knew it had been fixed properly. In fact, we're moving and I'm getting ready to call them again for another refrigerator! Great service! read more

I called them after I noticed my fridge wasn't cooling properly and they were able to send someone out that very same day! Vlad was super professional and courteous and was able to diagnose the problem in less than 30 minutes. He wasn't able to fix the problem that same day because he had to order parts, but he did a temporary fix, didn't overcharge and he was super helpful. Great customer service all around! read more

I reached out for a quote and fast service for my grandparents refrigerator to get fixed as soon as possible. Within minutes they responded and I was able to get them to come look at the fridge same day. Pricing was reasonable and they fixed the problem! Will be using them from now on with any appliance issues! read more

great response, good communication, timely repair and outstanding customer service. Thoroughly recommend.

wow!!! what a great experience! my washing machine was leaking water badly underneath (panic time). i searched yelp for 5 star appliance repair services and called white van. mr. vlad came out the next day on time. i thought he would have to slide the unit away from the wall which would have been a major pain due to the tiny space and tight fit against the fridge and wall. vlad removed the top and front panel and quickly found a hose disconnected. problem solved! fast honest profesional services. you will be so happy you called white van appliance repair. read more

Our dryer went out and I put out a help request via Yelp. White Van Appliance was the first to respond, with a reasonable quote. Art and his apprentice were kind, knowledgeable, and immediately ordered the correct part. Came back once the part was received and had our dryer up and running 30 minutes later. They will be who we call for all appliance repairs! read more

Art was awesome...super nice, courteous, very knowledgeable on Sub-Zero refrigerators! Will definitely refer and/or call them back for any other future appliance repairs. read more

I put off a much-needed technician call to figure out what was wrong with my GE refrigerator's condenser fan, thinking the issue would just "go away." Today it became apparent that the intermittent loud fan noise was no longer going to be sporadic. I was beyond relieved and appreciative when I submitted an inquiry about the issue on Yelp and was contacted by Demetri. We spoke by telephone and Art, a technician from White Van Appliance, was at my house within an hour to diagnose the issue. I was impressed by the professionalism and commitment to safety standards when in my home. The issue was resolved efficiently. My expectations were exceeded. I wouldn't hesitate to contact White Van Appliance again if needed. read more

Our GE refrigerator / freezer stopped working and we didn't notice until 4 pm when everything had already melted in the freezer. I did an online search and White Van Appliance was the third company I called. I expected to hear a recording like the two prior. I was relieved to hear a live person answer their phone. Yes, they come out to Ocean Beach and yes, they could have a technician here today between 5 and 8 pm. I received a text to confirm and the technician arrived at 7:20 pm. He respectfully put on a mask and booties before entering the home as this is during COVID-19. A big thank you to Vladamir who figured out the issue and fixed the fridge ! read more

My go to guys for all Appliance repairs. Trustworthy and competent

Highly recommend this company. I called them Saturday evening and they came straight out Sunday afternoon. Fix my dryer within 30 minutes. Art did an amazing job and great customer service. I will definitely call them again for anything in the future. read more

My 8 year old favorite Samsung washer that I had since we purchased our home started to die a slow death a couple of months back. It started with not wringing out all the water out of the clothes then started making noise when spinning then on its last few days it would barely spin the drum. Vlad came out to check it out and was very pleasant and knowledgeable. He explained the bearing issue and let us know that fixing it was not really worth it at this point due to it being an atleast 4-5hr job costing 700-800$. He didn't even want to take the 59$ fee because he was literally here for only a few mins. He shared his knowledge about washing machine brands with us and gave us some great advice. I pretty much killed this machine with all the rugs and big couch pillows I abused it with all these years.. Ooop you live and you learn.. Thank you Vlad for being so honest and helpful and giving us the bad news without trying to take advantage like some companies tend to do, you are awesome. I now know who to call the next time one of my appliances has an issue. I will miss my lovely blue Samsung... read more

White Van Appliance - Samsung washing machine - Appliances & Repair Near Me

Seen this van in my neighborhood and thought I would reach out and give it a try. Needless to say I was impressed impressed! Art came on time and I could tell he knew what he was doing. He figured out what was wrong within the first five minutes. The total was just under my budget, plus I received the first time discount. Long story short - I was happy with the service. read more

Called on a Sunday regarding a probable leak with our Samsung dishwasher. This company was professional and scheduled a visit for the following day. The technician arrived in a timely manner and went right to work. In the end the dishwasher was fine and they charged a reasonable fee. I would use them again if I need appliance repair. read more

My driver stopped working. 1st company I contacted wasted 2 weeks and told me it's a big problem that they could fix. 2nd company I contacted blame 1st company broke something and refused to fix. I regret I didn't pick White Van Appliance at the first time. They fixed the issue quickly and also at a cheaper price than the previous 2 companies quoted. read more

Art knew exactly what was wrong with our dryer with one click of the power button with what kinda sound it was making. He had the kit he needed to fix it and it was all done within a half hour! I also appreciate the 5 yr. Warranty on the parts, since our dryer is only 5 yrs. Old. I would recommend this company to a friend. Same day service, with no hidden fees. Clean and Covid cautious, thanks Art read more

We were given a window of 10am - 4pm for their arrival. Me and my wife both work during those hours. She stayed home to wait for them, they never showed up that day. I called their number on their website several times, not a single answer nor a call back after I left a message. It's nice to lose a day of work waiting. read more

Two gas fireplaces failed to start so set up an appointment. Was explained over the phone that the first fireplace was (approximately) $89.00 and the second one (approximately) $65.00. Service tech took about 15 seconds to get the first fireplace going with little or no effort, even admitting he didn't do anything. Second fireplace took longer and working after getting the pilot light lit. He did caution that the nozzles looked worn and wasn't sure if what he did, it continually work. Total cost was $300 or $150 each unit, which I paid. Within hours, second fireplace would not light so the next day or two I called again for a repair. When he again lit the unit, he explained again that it may need more work including replacement parts that would cost another $450. I then complained that the original quote over the phone was far less than the $300 charge to which he explained that it included a safety check. I was in the room for the first unit repair and saw no safety check, just some jiggling of the valve and it was working. Tech said he would have the office reduce the charge which we have yet to see. Second unit still does not work and so called again, spoke to the office who said he would have the tech call me. Has been 6 days and no call back. They got two stars for an initial prompt response and getting one unit working but no more based on failure to respond and overcharging. read more

They fixed my refrigerator for two days and it went off again. Nobody answered my phone after that, nor replying my message. Rip my thousand dollars read more

This company is great I called them on Sunday with a refrigerator issue and they said they couldn't come out until Monday so I decided to go with someone else who could come on Sunday. That was a mistake I just didn't have a good feeling about him. He said we need a new water sensor cause our water wouldn't come out of the door anymore. So he said he would call on Monday with the estimate to replace it. He gave me a receipt with a phone # and said I could call them anytime. So at noon on Monday called the # and it was disconnected. Finally got hold of the company and they quoted me something outrageous and I told them never mind. I then called White Van Appliance and they sent Vlad out. What a difference. He was wonderful and told us everything that needed to be done. He explained everything to us and everything will get fixed tomorrow. I will definitely call and ask for Vlad again if I ever need any appliances repaired. Try White Van Appliance they are very reliable Thanks Vlad The Lamars read more

I thought I'd never get anyone out to repair my broken dryer on a holiday weekend without a big premium if at all. White Van Appliance staff picked up my call and sent someone out within a day. Vlad came out and was friendly, professional and efficient in diagnosing and repairing the dryer. He even cleaned out the insides of the dryer as a courtesy which was a big job (he showed me photos of the internal lint build up) and which makes me feel a lot safer that there is not some lurking fire hazard. Anyways, we were very happy with White Van and with Vlad's service. The price was reasonable for the work and the work is warrantied. We would definitely use them again if we need appliance service. read more

So far it's been a great experience. I diagnosed my washer with a faulty weather valve but I was disassembling it incorrectly to access the part. The technician verified that I diagnosed it correctly and helped me put the machine back together (it would have been difficult to do)m by myself). I had already ordered the part so I'm waiting on it to arrive. The technician was friendly, had a fair price quote, and was very professional. Thank you White Van. You guys are great!! And thank you for coming out faster than any of the other services (I did a multiple quote). I'm looking forward to using you again. read more

We paid in full over $700 for a control board on my outdoor refrigerator. He installed it and it didn't work. He took it out with the promise to come back with one that works. Many phone calls later and still no response and still not working. This has been since April 9th 2021. Still can't get a phone call back! They stole my money. Don't call them. Scam!! No stars since the work has not been completed!! read more

Don't use this company. They tried to repair my outdoor fireplace. They charged me over $700.00. It worked for about 5 weeks. It took about 3 weeks before they came out. He seemed to force all the fittings. It worked when we tested it every two weeks for about two months. Now it does not work at all. When I tried to get them to complete their work, their website was down and they phone number was disconnected. They are trying to tell citicards that they only guarantee their work for 90 days. Can you imagine any company that would repair a gas operated appliance, charge over $700.00 and only guarantee the work for 90 days, especially when he told me they guarantee their work for one (1) year. Avoid them at all cost! read more

Water was pooling in and under the vegetable drawer in my Sansung refrigerator. White Van appliance responded quickly and scheduled me for the next day, a Saturday! Vlad was familiar with the problem and knew just what to do to both fix the problem and prevent it from happening again. Their price and attentiveness was much better than the national appliance service recommended by Sansung. I'd absolutely use White Van Appliance again. read more

White Van Appliance came to my rescue! I had a washing machine emergency situation where it stopped working mid-wash, while still full of water and clothes. I had no way to drain it or restart it. And of course, I was very back-logged with laundry. I spoke to Art, the owner, who was very friendly. He sent a technician (Ted) out in less than an hour, who worked diligently for 2 hours to test everything and diagnose the problem (the drain pump assembly system was shot). Then, the tech drove to pick up the parts needed from their warehouse and was back to perform the repair within an hour. He was very honest, professional and helpful. I was super thrilled with their immediate response and getting access to my washer again same day! Highly recommend. The $59 diagnostic/service fee goes toward any repairs. read more

They were very communicative and worked around my schedule. Art showed up early in the scheduled window, diagnosed the problem, and got it repaired quickly and easily. read more

I am beyond amazed with the quality of service and professionalism that we received. I called them at 4pm on Tuesday, and they were able to have a technician come out to our house the following morning to take a look at our gas fireplace. I was shocked that they were able to get someone out so soon. I was originally calling fireplace companies, and everyone was booked out for 6 weeks since it's winter season. The White Van Appliance team was extremely friendly and reliable. I was impressed with how responsive they were. Anytime my call went to voicemail, someone would call me back immediately. I received a text message when the tech was on his way, and they also called me after the work was complete to provide a full update since I wasn't home. They also did a great job at keeping my landlord updated throughout the process so that we were all on the same page. It's rare to find a technician who will communicate with multiple parties involved, and this made the process so much smoother for everyone. I'm so glad we had them come out, because the technician discovered that all of our wires were exposed, and extremely dangerous. We now have a peace of mind and can safely use our fireplace. The prices were fair, and I will definitely be calling them again for any future appliance repairs. read more