Response was instant. Service was easy to schedule. Pricing was fair. Assessment of the issue…read morewas honest.

Had great service from Chris for the service call and also Chad on the phone. Prompt,…read more knowledgeable, professional service and ontime arrival. Chris had the new ice maker on the truck and ready to go, as that was our issue. Chad mentioned ahead of time this might be what was needed based on my description of the problem. Great to keep our 16 year old Jenn Air fridge going strong for a reasonable price. I also noted this firm has an A+ rating with the BBB, they lived up to all the great ratings, very pleased. We will call them for any appliance repair needs we might have. Thanks!

We have tried on two separate occasions to schedule with him on a Saturday which he says he would…read morebe here by 10 am. But not once has he called or showed up. Lack of communication creates unnecessary conflict. Hope you have a better result. After the emotional response from owner we have actual proof if anyone wants to see it. Very mentally unstable. I truly do not recommend anyone from this business.

Damian has come twice now to work on our appliances. He replaced a belt on our dryer last year and…read morerecently diagnosed our washer with a problematic bearing. He's clearly very knowledgable about a wide range of appliances and how to fix and properly maintain them (and lets you know when replacing them is a more pragmatic option). He's responsive, affordable, informative, and reliable. You'd do well to keep his number handy!

I encouraged Nick to post his business on Yelp because I was so impressed with their business…read more First, this is a true mom and pop business started by a husband and wife. I didn't know this when I hired them. I was referred by another business who suggested I reach out. I'm glad I did. I had another dishwasher repairman come in and quote me $600+ to repair the dishwasher. At that point, I decided I was ready to buy a new one. Then I got a referral to Home Ease Solutions and Nick showed up. He was courteous, prepared and ready to take on the challenge of this finicky Bosch dishwasher. I am very pleased with Home Ease Solutions. They went out of their way to accommodate a pre Thanksgiving repair, took the time to diagnose and not guess at the problem, and then while at my house at 7:00pm when he finished, didn't try to up charge me for the late hour work. Nick knows his dishwashers in detail and has many years, as I found out, repairing them. He also does washers and dryers too. I would give this business 6 stars if I could but 5 is the max. He was on time, did the job with confidence, and did it for a fair price (something we don't see in Encinitas often). If you have a dishwasher or clothes washer/ dryer issue, give Nick a call.

Our dishwasher was not cleaning dishes but seemed to be running okay, just not cleaning. We were…read moreready to get a new appliance but decided to try a repair. OMG, awesome. We were afraid of a big bill but wow. The dishwasher needed to have the filter cleaned and it had to be leveled. That was it. We found the service to be competent, honest, and friendly. I would recommend them to anyone.

I found this company on Yelp, so I wanted to come back and leave a review…read more They responded quickly and were able to schedule a technician the same day. The technician was professional, courteous, and took the time to identify the issue. I really appreciate their prompt service and professionalism. Highly recommended!

Selected them from yelp messages to fix my washing machine…read more Nice service, got the job done. I would use them again. My only complaint would be communication. When sending messages they would not respond unless I messaged yelp ( pay per message) and I would get a quick response back. People get busy I understand. Even saying we have been pretty busy we cannot book until next week would have been fair.

One of our gas stove burners needed repair. The technician, Ilia, diagnosed and was able to fix…read more The big bonus was that he fixed our hood light. We could not find anyone come out to repair it. Having it fixed was so amazing! We received great customer from beginning to end. Ilia was friendly, knowledgeable and professional. A great technician. Cost was provided upfront and fair. Would highly recommend Ilia and ECH.

I had a good experience with ECH. Our stove was leaking a small amount of gas and it turned out the…read moreregulator was broken. ECH was friendly and communicative, and a tech was able to come look at it the following Monday. He said he would be back in a week at the latest after ordering the part, but the actual repair ended up being quite a bit later than he said (it was rescheduled twice, though once was my fault). The actual repair was done quickly; the repair man seemed friendly and knowledgeable, and our stove has been fixed with no issues since then (though the price seemed a bit high). I appreciated that he always arrived within the time window given. I would recommend them for appliance repairs!

I've had work done by this company on more than one occasion, and they are great! They are honest,…read moreextremely competent, and very competitively priced. It is a family owned and run business and is a terrific example of a small business that truly cares about quality and old fashioned morality and values. I'd recommend them to anyone.

Just from talking to GG at Best Washer Sales and Service I would use this company. She has been so…read morehelpful and very professional!!!

So, I originally wrote a bad review and have since taken it down. I contacted Good Guy Appliance,…read moreand Vitaliy (the owner) had a service technician come take a look at our washing machine. The problem was that the technician never got back to us with our quote for the repair, even after I called a couple of times. After a week, I just wrote a bad review, thinking they did not want our business. The owner reached out to me after that and explained his technician was new and forgot to send us the quote. He apologized profusely, and he went above and beyond to make things right. You could tell he prides himself and his company on the quality of work they do. He ended up helping us repair our drying machine that just had a belt snap a few days ago. He was honest and sincere and very knowledgeable. Made the whole experience great. If I need any repairs in the future, I will only contact him and his company. He made what started off as a bad experience into a great experience. Highly recommended! ,

Great work by Vitaliy in performing a quick competent and low priced repair to my LG fridge water…read moresystem. I did a little research and knew what the problem was so shopped the job across several technicians. Vitaliy had a fair price and coupled with his excellent reviews. I chose him. Some of the vendors were hundreds more. You can't go wrong with good guy appliance services, and he apparently fixes not just refrigerators, but all kinds of household appliances . Worth his weight in gold!