excellent customer service and quality work . repaired clash de cartier white gold no problem -cldpread more

From the owner: Custom Designs, engraving & Repair all done in house!read more

I just purchased this beautiful ring for my girlfriend from Spencer and Kuehn. They have so much…read moreto offer at this store! I've made so many purchases from them and I just keep coming back for more. Whether you're a local or you're just visiting - or you just found them online - they're top notch in EVERYTHING!

I'd give zero stars if Yelp let me. Went in, had some sizing work done, and discussed new jewelry…read morebeing made with the co-owner John. Got a quote for 2 pairs of earrings being custom made for a Christmas gift for my wife. Got a call back Monday morning stating he botched the entire quote and was off by more than double the quoted price. Absolutely ruined Christmas for my wife - will NEVER be back again and do not recommend ever dealing with John, the owner or this store again.

I went in to sell some gold jewelry. The owner was so nice and did all he could to give me the best…read moreprice possible, far more than others offered. He and his wife are obviously people who want to do whatever they can to help others. I recommend this store to anyone in the market for jewelry or looking to sell gold or coins. Can't speak highly enough of them.

Talk about a top rated jewelry store this is it. If you want custom work done, repairs, or to…read morepurchase a gift or "just for you" this is the place. They have been doing all my custom work for years and I have never been disappointed. Their service, price, repairs and merchandise are the best. Don't pass up their gold prices if you have some to sell, they are the highest. You'll love the store and the owners. Thanks, Linda

I've been here twice now, and every time I love their new unique finds. My most recent visit was…read moreDec 18th, and I was able to get my list all finished. Everyone is always super kind and helpful, and it's all super well made for the price.

My favorite business ever!! I can't say enough about this place, but I'll start with the…read moreenvironment. Hoot and Howl has such a charming interior and warm and friendly staff. The variety of products sold is also a huge plus! With the addition of Euphorbia, (for those with plants or aspiring plant parents!!), this quickly became a place close to my heart. Highly recommend for anyone looking for cute decor, jewelry, and much more!

Family owned business that treats every customer as if they were family!!! They took the time to…read morefind the perfect cross to reset my heart shaped diamond in from an old engagement ring. They listened and cared about finding exactly what met all my needs. They were quick, reasonably priced, and trustworthy. They are the only jeweler I'll ever use!!! Best of the Best!!!

I brought my first pair of diamond studs from them. I LOVE THEM. Very friendly and enjoyable. Will…read morebe back. 10/10 will recommend!

If you love jewelry and great service, you'll love Orr's Jewelers. They have a few locations in the…read morePittsburgh area, but I have only been to the new Strip District showroom. The first time I went, I was looking for a watch to remember my father. Noel was so sweet and friendly to work with! I was liking 2 of the Cartier watches and I chose the Panthere to purchase that day. I went again for their official grand opening, to look for something for my milestone birthday coming up. I like to buy myself something special each year or a trip. I'd been looking all over NYC and online for some art deco pieces and found 2 beautiful Penny Preville pieces. I requested to work with Noel again because she is so friendly, patient, and knowledgeable. I initially was thinking I would get a bigger watch and once she showed me the art deco diamond Penny Preville pieces, I knew that's what I was going to buy! She has multiple pieces that you could make into a set or buy individually. I chose the larger ring and medium necklace from her 50th year of designing collection. I LOVE them! I really enjoyed both of my luxury shopping experiences at Orr's Jewelers in the Strip District. Thanks Noel for selecting pieces that you knew I would love! I highly recommend Orr's Jewelers and Noel Voorhees!

I took my Cartier Tank Française watch to Orr's for a routine battery replacement, assuming their…read morestatus as a Cartier 'authorized partner' ensured professional handling. While the watch was fully functional when I dropped it off, it was returned to me inoperable. It became clear that, despite their authorized status, Orr's lacked the technical proficiency required to replace a battery and re-set a watch with the delicate Caliber 212P quartz chronograph movement. I ultimately had to take the watch to Cartier directly to repair the damage that Orr's caused. My point: If you do not have the expertise to handle a specific movement, it's OK to just say so rather than risk damaging a client's timepiece.

I cannot say enough great things about Abby's and John. I sent him 5 different diamond rings that…read morewere from my mom and grandmother and asked him to design an eternity band made from the diamonds from those rings. John and his team delivered a custom eternity band with diamonds from 3 generations and it is simply beautiful. I couldn't be happier and every step of the process was relayed to me by John. Superior service and John's knowledge is unmatchable. He is the best jeweler and even though I live in Maryland, I'll only trust John and his team for my jewelry needs.

We have visited Abby' s several times over the past two years. The first time was to sell them…read moregold jewelry and silver coins that we were wanting to get rid of. The staff was incredibly kind and personable. We had no wait time and did not feel rushed by the associate helping us. We had one piece of silver that was rather large and needed special examination in order to give us a price for it. The owner of the store came over and examined, measured and weighed the piece himself. This was our first experience in trading in jewelry and coins for cash and both the owner and the sales associate took time to explain to us how they determine the value/price for each item, whether the price was likely to fluctuate in the near future and so on. One of the qualities I liked best about Abby's was that even after a lot of time was spent on our items,I felt no pressure at all to sell or trade in all or any of our pieces. We decided to keep a few items and sell them the rest and we were very pleased with our cash amount received. The other trips to Abby's were to purchase Pandora charms. Abby's is the only site locally who carries Pandora. The only reason I give Abby's four stars instead of five is that they do not carry all of the Pandora charms and have only a limited amount of each charm (sometimes only one) so if you are shopping during a busy season such as Christmas or mother's day then they are likely to be out of many of the charms. Abby's is not only a Pandora store as they carry a wide range of jewelry items so it is understandable that they would not be unable to keep their inventory stocked to the capacity that a Pandora store would. That being said I still think a four star review is most appropriate since right now they are the only site in our area licensed to carry Pandora and I hope in the future to see more of a selection in their charms.