I found this dental clinic through my dental insurance website and decided to come here earlier this week because it's very close to my workplace. I mainly came in as a new patient for a routine cleaning and checkup.
It was 8 am on a weekday, and there were already quite a lot patients waiting. Fortunately, I didn't have to wait too long before being taken to the exam room.
First, Kylie and Katlyn took my X-rays and 3D anatomy scan. They were both skilled and made the process comfortable. I did have some trouble with my gag reflex during certain angles of the X-rays, but overall I was satisfied with the experience.
Next, Megan was my dental hygienist. She provided great education about gingivitis and examined and cleaned my teeth with care. However, the cleaning itself wasn't the most thorough I've ever had. It felt like more time and effort was spent scraping the surfaces of my teeth and less time cleaning the areas between my gums and teeth. She did follow up with thorough flossing and rinsing. For comparison, the most thorough cleaning I've had in the past involved spending a decent amount of time on both areas (gums and teeth).
After the cleaning, Megan offered me an oral cancer screening and fluoride treatment. I was under the impression that both would be covered by my dental insurance, but I ended up having to pay $63 out of pocket for the 2 services at checkout. I was surprised by this and wish I had been informed about the cost before receiving these services.
Lastly, my dentist Dr. Kiesel came in to examine my teeth and apply the fluoride treatment. He gave me the same recommendation regarding my wisdom teeth as my previous dentists, but also provided some additional insights that I found very helpful.
Overall, I had a great experience from start to finish, including the scheduling process. I originally had an appointment scheduled 2 months out, but they kindly rescheduled me to the last available appointment this month after I made a last-minute request as a new patient. I really appreciated their flexibility and accommodation.
One of the biggest advantages of this clinic is its technology. They seem to have some of the most advanced dental technology I've ever experienced, including the oral cancer diagnostic equipment. It made the visit feel very modern and professional.
My appointment took a total of 1 hour and a half. Reasonable because I'm a new patient and needed imagings done.
I've already scheduled my next follow-up appointment for next year and look forward to returning. read more