dr.wilhote is a terrific dentist if he cant get to root of problem nobody can! i have been going to…read morehim for 9 years.

This morning At 8:05 am I called the office (as you open at 8 am) to cancel my 10…read moreAm appointment due to a positive CoVID test, I told the girl that answered the phone ; and she rudely told me she was charging me for a missed appointment because I didn't call in time. First off; if your office opens at 8 am how is someone to call and speak to someone prior to that time ? That's a ridiculous statement to make. Especially when all your correspondence states you must speak to someone, not leave a voicemail. Secondly, what is your CoVID policy? Not sure if you are any different than any other provider; but most people don't want people with CoVID in their office. In the past 2 years, I have not once left a bill open ; you have NEVER had to bill me as I pay In full at the time is service. I am appalled at the level of unprofessionalism portrayed today and will not ever return to this office; and I will make sure to post this review. Do not bother to bill me as I will NOT pay for a missed appointment when the phone call was made in the time frame allotted and I have CoVID! You might want to retrain your front desk staff.

She's only in it for the money. Not very good patient side interaction , doesn't care about how…read moreyour teeth really look. I have permanent damage to my gums after coming here

We went to Eileen R. Raywood, DDS, PC in Muncie, IN to get my daughter's braces. They had a few…read moreoptions for paying. We decided to go with paying all of it up front as it was going to be a two year process and I didn't have job security. That way if anything unfortunate happened the braces would be taken care of. They gave us an estimate of the total cost, my portion and the insurance's. However, I thought it stopped being an estimate when we payed them and they said that was all we owed. I was under the impression that the insurance had paid its share and the balance was covered. So six months later when I did lose my job it was a surprise to receive a bill from Raywood. Called to find out why and they explained that the insurance never pays it all upfront (not sure, other high cost long term services they have) and that I should have known that Raywood isn't going to eat the cost. I didn't know there was cost left to eat! Turns out I owe them several hundred more, some what undermining the reason for paying upfront. To be clear, I am mad about their handling of the billing, their explanation of how things would be billed and their customer service for the unexpected bill. As far as their orthodontic service they have been good. They could have explained how the insurance would pay out or at least have something in the paperwork about it. After all two years is a long time to think nothing is going to go wrong.

So Dr. Slavin is retired. He was a great dentist--and I could write at length about how great he…read morewas, but he is living it up in Florida now, and you probably don't want to read about that. Dr. Theresa Watkins bought his practice. She is also very good. I will try to put up a page for her..

Great doctor and great place to be to have cataracts removed. My wife had hers taking care of five…read moreor six years ago and she is completely happy with the results. I'm looking forward to having mine taking care of in a couple of weeks.

Thanks to Dr. Hodkin's generosity, my daughter's vision was repaired -- FREE of charge. Back in…read moreDecember I took my daughter to Vision Associates and Dr. S referred her to Dr. Hodkin. He treated my daughter with respect and gave her eye medicine, again, free of charge. I'm not sure how many of these 'pro bono' type cases he does normally, but I'm so thankful that he chose my daughter to be the recipient of his great services. The only bad thing I can say is that we had to wait over an hour for our appointment but hey...it was worth it :)

Currently I am visiting family from Mississippi and visited Reid Urgent Care when they opened this…read moremorning. I was very pleased with the care I received. The front desk staff was very pleasant and I was taken back to a room very quickly. The nurse that took my information and vitals was very pleasant and the doctor was also pleasant and very thourough. The facility was also spotless! Highly recommend!

As walk-in Urgent Care facilities go, this is a very good one. Not being from Richmond and never…read morehaving been a patient in the Reid Healthcare Network, the wait time and care was solid. I actually was seen by a doctor, a very thorough work-up was completed and the doc even checked my pharmacy records before prescribing me anything! I would recommend a stop here if you need urgency but not emergency care.

Great dental people! I have dental anxiety, and this dental team has helped figure out a way to…read morehelp me relax! I recommend tis practice to all my family and friends!

I found this dental clinic through my dental insurance website and decided to come here earlier…read morethis week because it's very close to my workplace. I mainly came in as a new patient for a routine cleaning and checkup. It was 8 am on a weekday, and there were already quite a lot patients waiting. Fortunately, I didn't have to wait too long before being taken to the exam room. First, Kylie and Katlyn took my X-rays and 3D anatomy scan. They were both skilled and made the process comfortable. I did have some trouble with my gag reflex during certain angles of the X-rays, but overall I was satisfied with the experience. Next, Megan was my dental hygienist. She provided great education about gingivitis and examined and cleaned my teeth with care. However, the cleaning itself wasn't the most thorough I've ever had. It felt like more time and effort was spent scraping the surfaces of my teeth and less time cleaning the areas between my gums and teeth. She did follow up with thorough flossing and rinsing. For comparison, the most thorough cleaning I've had in the past involved spending a decent amount of time on both areas (gums and teeth). After the cleaning, Megan offered me an oral cancer screening and fluoride treatment. I was under the impression that both would be covered by my dental insurance, but I ended up having to pay $63 out of pocket for the 2 services at checkout. I was surprised by this and wish I had been informed about the cost before receiving these services. Lastly, my dentist Dr. Kiesel came in to examine my teeth and apply the fluoride treatment. He gave me the same recommendation regarding my wisdom teeth as my previous dentists, but also provided some additional insights that I found very helpful. Overall, I had a great experience from start to finish, including the scheduling process. I originally had an appointment scheduled 2 months out, but they kindly rescheduled me to the last available appointment this month after I made a last-minute request as a new patient. I really appreciated their flexibility and accommodation. One of the biggest advantages of this clinic is its technology. They seem to have some of the most advanced dental technology I've ever experienced, including the oral cancer diagnostic equipment. It made the visit feel very modern and professional. My appointment took a total of 1 hour and a half. Reasonable because I'm a new patient and needed imagings done. I've already scheduled my next follow-up appointment for next year and look forward to returning.

Dr. Ingram and his dental assistants are warm, friendly and knowledgeable! He will tell you…read moreexactly what you do and do not need. The front desk staff needs work, though, hence only three stars overall. Personality wise, it's always a lukewarm, if not a cool reception when you first walk in. There is absolutely nothing worse than standing right in front of the receptionist only to be greeted by nothing but silence. I know you know I am there, I am standing inches of front of you! The office isn't that big! You feel like such an inconvenience to them, like "How dare you interrupt my web-surfing!!" Look, I am no diva and I don't expect a red carpet roll-out upon my arrival. What any business owes it's customers is very basic manners. A simple, courteous, "Hello, I will be right with you" goes a long way! It's too bad that the front office staff doesn't reperesent Dr. Ingram very well. I will continue to go there since ultimately its the dentist and his work that matters. I've been in several times, so I thought I would wait until writing a review thinking maybe they were having an "off" day and maybe it would change. I don't know if the front office is unhappy or if they're just emotionless worker bees. The energy they convey dings them a few stars, though.

Kind, efficient, polite staff, professional, courteous, and personable dentist; this is the most…read morepleasant dental experience I've had in my half century on planet Earth.

I do not recommend. I had a change in insurance prior to my last appointment. Since they were not a…read morepreferred provider for my new insurance I asked for an estimate of my out of pocket prior to the appointment. The response I received in writing stated, "I got all your insurance info and from looking at your benefits I'm guessing you'll have to pay out of pocket around $15.00-25.00." Due to this quote I kept the appointment. When I received my bill my total out of pocket was $166. When I tried to discuss it with them they became incredibly rude and refused to acknowledge their error, stating it was just a guess and I would need to argue the charges with my insurance company or my employer's human resources department. I don't know how you can quote a tenth of what you actually charge a customer and feel you did nothing wrong. This is incredibly unethical and I would avoid this establishment at all costs.