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    Whitey Remodeling & Interiors

    5.0 (1 review)

    Services - Whitey Remodeling & Interiors

    Home interior design

    Partial home interior design

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    11 months ago

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    Bath Planet of Iowa

    Bath Planet of Iowa

    3.7
    (18 reviews)

    We remodeled our bathroom. Had a sunken tub that had to be broken up with a sledge hammer and…read morecarried out in pieces. Jesse did a great job without help. Service was quick, lots of choices available

    You will be disappointed... repeatedly. We had our bathroom…read moreremodeled by Bath Planet about six years ago. When we first received the estimate, we were told the shower and all associated work came with a lifetime warranty. Since then, we have had a recurring mold issue forming behind the silicone. They did come out once before and reapply the caulking, but the mold issue continues. After reviewing the contract, it does state that caulking itself is not included in the warranty. However, our concern is not normal caulking wear, but the repeated failure and mold forming behind the silicone after it has already been replaced. Under normal conditions, properly installed and sealed silicone should not be allowing mold to develop in this way. When we contacted customer service, we were told there would be a $250 service fee to come out and inspect the issue, and when we requested escalation, we were advised it could only be handled via email with a callback at an unspecified time. At this point, our concern is that this appears to be a workmanship or installation issue rather than routine caulking maintenance, and the response we have received has not aligned with what we were originally told at the time of installation. Based on our experience, we are disappointed with both the ongoing issue and the handling of our concerns.

    ProSource of Des Moines

    ProSource of Des Moines

    2.5
    (2 reviews)

    ProSource is place where contractors send you to check out flooring, tile, backsplashes, carpet,…read moreetc. If you want to see pretty much every option for your home IN-PERSON, this is the place to go. They have tens of thousands of samples from hundreds of lines/manufacturers. And you can see, touch and feel them all, if you have the time. The selection, as I said above, is very large, almost intimidating. If you don't have a good idea of what you want, I can see you getting lost. However, they do have great staff that give you one on one attention and can help give you advice and help you figure out what you really want, or really need. The only real drawback is that there are price "codes" on everything, not actual prices. You can ask for selections in a price range, but until the order is set up, you really don't know the cost. This can be intimidating and disappointing when you realize that something you instantly love turns out to be way out of your price range.... In summary, ProSource is absolutely the best place to interact and sense what flooring/walls, etc are available without trying to divine it from a picture or written description. Unless you're absolutely sure of what you want, allow yourself enough time to see all the options...

    I was referred to this store by a local builder. I worked with Russell to pick out flooring (luxury…read morelaminate and carpet). While in the store, he highly recommended that I use Carlos from Innovation Flooring for the install. Russell said Carlos was probably one of the best installers he'd ever worked with and how he'd gone to this wealthy individual's home where he did a complicated carpet pattern to perfection. I even asked about if there was an issue and Russell assured me that it would be resolved quickly. (I have had flooring done before in which the workers had to come back and fix things so I was extra cautious about how the install would be done and how issues would be resolved.) I was specific that the install would have to be staggered (because that's a common install error) and I wanted the floor to be level (ie "flat" as Samuel was sure to point out). I hired Carlos to do the install. I gave him the same requests as what I told Russell. It took him 3 months to finish the install. 3 months! While he was here, I asked about the subfloor and if everything was ok. He told me there were numerous loose screws and that he'd fixed them. Not once was I told there was an issue. I even stood near where the now issue is and said it felt off. Carlos told me he'd fix it. Recently, I went to sell my house. I found out that the install was not done correctly. I contacted ProSource and Carlos immediately. Samuel, from ProSource, came out to look and admitted the floor was not done to manufacturer requirements. He even asked if I'd like to use their inspector to look at the floor. I already was speaking with an inspector and I would never use ProSource's. When he returned to the office, he sent me a novel email about how any corrections would be on me. At my cost. I would absolutely never hire anyone affiliated with ProSource. I would not purchase from them! I wouldn't trust them at all! To know you're doing an install wrong and then tell the client it's on them to fix it is absolutely not acceptable. I've hired so many contractors and I've never had the response that ProSource gave me. I'm shocked that this is how you run your business. PS paying Google not to post your negative reviews? Funny how that's the only site actively suppressing my review on your business.

    Thera-Spa & Shower

    Thera-Spa & Shower

    1.0
    (2 reviews)

    DO NOT DO BUSINESS WITH THIS CONTRACTOR!! I wish ZERO STARS was an option! They took a $9000…read moredeposit from my elderly mother for a bathroom remodel. Said the install would be in 4-6 weeks. 3 months later and they said the tub was still not in, so my mother cancelled, because we needed her bathroom done for safety reasons. They refused to refund ANY of her deposit. When I called to ask about it, it took several calls, and the girl said that they would not refund any of her deposit. I told her that we would be contacting an attorney, and asked her name again because I needed to note who I spoke with. She said, "You aren't giving my name to any attorney, they will be talking to TheraSpa." Then she yelled "F$&k you!" and hung up. Take your business elsewhere, they prey on elderly people!!!

    I would rate zero if possible. The salesman took advantage of my 90 year old parents and sold them…read morea tub which my mom did not want. No records could be found, and why have a 90 year old sign an 11 year contract? Bills were sent to wrong address. Several unsuccessful attempts were made to pay by phone. They had no idea the cost except $118/per month. Very unethical practices. This caused much distress and Dad threatened suicide over the situation.Dad was on hospice and has now passed. Several phone calls were unreturned. I mailed letter to owner with no response. Despicable sales tactics at the very least. Elder abuse at most.

    Whitey Remodeling & Interiors - contractors - Updated July 2026

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