Our car was towed there. They left window open and car unlocked. Belongings were in unlocked car…read more It was pouring rain into car two nights while window open. why would you not close the windows?? Seems arrogant. DO NOT RECOMMEND

I would recommend International Collision Center to everyone. They were very helpful when I…read morebrought my car in. They answered all my questions. My car was ready on the day they told me it would be ready. Very friendly and professional. They go above and beyond!! Great service!! 10 Stars!!

These guys are awesome! I had a nail in my tire and they said come in anytime. I did, and they…read morepromptly and efficiently plugged my tire while I waited. Have been driving on it now for a few days and all is well.

I live in Acton and have been taking my 2011 Honda civic and 2016 Toyota Highlander to Patriot for…read moresometime now. 1. They are quickly able to the analyze the problems and fix them. 2. When I am picking up the car, they explain briefly and clearly what was needed and what was done. 3. In my experience, they do not try to fix problems which do not exist. If they find any problems I had not anticipated, they tell me about it so I can take a call on what to do about it. 4. They do not overcharge. At this point, I dont even ask for an estimate for minor issues since I know there wont be a surprise when I pick my cars up. 5. Professional and to the point in their communication. The only minor problem I had in my last visit for a leaking tire + oil change + checkup was getting an appointment with them. Still worth the wait compared to taking the car to the dealer (oh no). If you live in the area - you should consider Patriot Automotive (though that might may my next wait time longer!). Sam Devadas

I have waited to write this review. They attempted to repair my passenger another small area…read morearound the gas door. My Lexus, which I worked hard for and once enjoyed. To start the communication cannot be any worse. My car was held hostage for over two weeks so I had to use my motorcycle for transportation on cold mornings. When I went to pick up my car, I pulled in and could see the bad paint job. All I got was an argumentative owner another office staff that cannot communicate. My covered most of this and I paid cash for some extra work. After seeing the terrible outcome, there was no way I was going to let them touch that car anymore. Two days later, the clearcoat started coming off the doors and the other section they painted. At some point, they tried to remove the backseat and breaking it and didn't notice for days. now the car is at another body shop that is reputable and they're struggling to fix it. Acton body shop is not going to be much longer as a safety insurance list of providers. I'm making sure the safety is going to drop them permanently. Acton auto body you ruined my car and I'm going to make sure that you do not ruin anyone Else's car. So now my car is tied up again and I'm paying a daily rental if I could give a negative star on every part of this shop, I would . Acton, Toyota, and other vehicle dealerships that use them will be stopping shortly. I will be heard on this and I will make sure that you feel the way I do right now. There is no discussions I wanna have with the owner or any part of this establishment. They have cost me triple the money out-of-pocket than the cost of the original job. I live a busy life and I don't have time to be writing this review, but my voice needs to be heard. you will lose all your accounts. This will be a project of mine. I'm sure you will come back with some ridiculous response to this post but we know what is the truth. You have destroyed your credibility. This is the worst review I've ever had to write

Very good body work on my Porsche. Couldn't do the windshield repair and told me to get it done…read moremyself. Insurance paid them for the windshield and Acton was supposed to pay me so I could get the work done. It took me 8 months of calls and visits to the shop to get my payment. Totally horrible business behavior. Excuses, delays, talk to manager, talk to accountant, talk to owner, etc.

My husband and I have had Patterson perform body work on several cars over the years, and they are…read moreour first choice when necessary. Meticulous work, good communication and easy to deal with regarding insurance claims.

I got into a car accident in July, hit by some a$$hole Uber driver speeding. I live near…read morePatterson's and they were highly recommended by Yelp and others in Maynard & Stow. They have excellent customer service. They were some parts that were back ordered, which was frustrating. They politely explained how some parts were on short supply due to Chrysler and Mopar. They were 100% right, it was just out of their control. They were great in giving me updates. Charged a fair price. I highly recommend them.

Wow My insurance company, Progressive recommended Minucci…read moreAuto Body in Ashland.. They are terrific! They estimated a week earlier than other estimates and they had no issues getting parts unlike other shops that said this would be an issue. They buffed my car and cleaned the interiors and it looks brand new! I feel like felt I am driving a new car. Thank you John! You and your team are The Best!

Excellent work and customer service. I was kept informed of progress on the status of the repair…read moreand the rental car involvement was easy

Brought in my Mazda 3 with front end damage. All damage was repaired, front end looks like new and…read moreprice was within the original estimate range. Recommended.

Took our Honda Accord to Jim at Luther Body Works because the location was ideal for us. We were…read morevery pleased with the outcome! The car was in the shop about a week, but it was returned to us looking brand new! Jim was extremely helpful about giving us an estimate and fitting us in at a time that worked for us. We would definitely return here, but obviously hope we never have to. Highly recommend to others!

Just want to start out by thanking Vic, Chris, Matt and Jack for their effort and excellent…read moreservice. My truck was hit AGAIN and there wasn't a seconds hesitation on where I was taking it. The quality of their work and the personal touch they bring to the table is second to none. I've read a few reviews on people saying that it took longer than they expected but, as someone who's mother worked at Noyes Insurance for over 30 years can attest, there is the original diagnosis and then when they start taking the vehicle apart there is a supplemental diagnosis for unseen damage that cannot be seen by the adjuster. When this occurs Vic fights for original parts and to make sure your vehicle is 100% and nothing less. Getting it done properly and the quality of their work is what matters. I haven't seen anyone in the area who paints any better than Matt and my truck looks brand new. They are the best around

My car got in rear-ended in an accident in October. Even tho my car is very old, I really love my…read morecar and wanted to keep it. Victor was very nice and got my car in very fast and explained everything to me regarding different options which ways it could be repaired and how much it would cost. He also told me not to open my trunk before I bring it into the shop because I might not have been able to close it. They looked at my car the same day of the accident! Luckily my insurance covered this accident but he was really upfront with me about everything which is amazing because I don't know much about cars. My car's trunk was misaligned due to the accident and it had a big crack in the bumper as well. My car looks amazing now after the accident! You would never know it was ever damaged and honestly looks brand new. Thank you so much to Victor and his team for fixing my car. They were all very nice and did such an amazing job. I took some before and after pictures which I included below. My car looks amazing and pictures do not do it justice but you can see how nice it looks! I highly recommend bringing your car here! I love my car so much and they took such good care of it.

If I could leave zero stars I would. If you are a woman I recommend you find another mechanic…read more Never in my life have I been so disrespected by a mechanic and owner when I questioned the cost of my service. The misogyny of this company is rampant and I am mortified by how I was treated by the owner and mechanic - especially when they called my partner to have a "discussion" about the "business relationship" due to my complaint about the service done on my car. I see that other women have had similar issues with the owner and mechanic. This company is the reason why women don't trust mechanics. He assumed I wanted a service and was frustrated when I called him and questioned why he did things without me knowing. He then told me the Honda dealership would charge $300 for an oil change - this is untrue as I called the dealership and they charge about $85 or so. Go find another mechanic!

If I could give negative stars I would. Carlisle Auto Body will leave your car worse off than when…read moreyou brought it in. I had to go back a second time for them to fix the errors they made. They had my car for almost a whole month! Dean, the owner, spoke down to me like i was the issue here. My car is still not fixed, the owner was extremely rude and he never even fixed what he was paid to fix. Absolute insurance scam. There are spots all over the back and dripped paint. Save yourself the headache, find a place that will talk to you respectfully and go somewhere that's professional not this chop shop. Absolutely disgusted by this unprofessional body shop, I would never recommend anyone going here!