I've been taking my car to Brown's for years and I'm struck by what a nice guy he is and how I…read morenever feel like he's getting every penny from me that he could. I went in for a minor repair yesterday and he didn't charge me. He could have squeezed $200 out of me but that's not the way he does business. He always has time to talk and he's a thoughtful guy. The work is first rate and it's a welcoming atmosphere. Surprising for a body shop. It's great to have a local business I look forward to dealing with.

This morning, I was referred to Kevin, owner of Brown Body & Paint, by our 25 year trusted…read moremechanic, Peter Malerbi/Owner/Pete's Automotive in Acton. My wife and I drove our 1959 Pontiac Catalina and our new 2020 Prius Prime to meet & schedule work with Kevin. Since the initial jobs were small (attach a "Catalina" logo to the '59 Pontiac, and a little touch up paint on the '20 Prius, Kevin said to leave the Prius and come back after lunch. He then said to drop off the Pontiac anytime for a few hours. Absolutely no scheduling hastle, and very friendly initial, fully accommodating exchange. By the way, Kevin didn't even charge me for the small touchup paint job saying he'd catch me next time. First impressions are that Kevin is a 1st class professional who was referred by the top auto mechanic in the area.

I got into a car accident in July, hit by some a$$hole Uber driver speeding. I live near…read morePatterson's and they were highly recommended by Yelp and others in Maynard & Stow. They have excellent customer service. They were some parts that were back ordered, which was frustrating. They politely explained how some parts were on short supply due to Chrysler and Mopar. They were 100% right, it was just out of their control. They were great in giving me updates. Charged a fair price. I highly recommend them.

These guys are top notch. They did an amazing job repairing my 2022 GMC Acadia. Even with the metal…read moreflake paint it is undetectable from the factory paint. The car looks new again. Thank you to Frank and the crew.

In my opinion, this is for sure a gem in the neighborhood of Acton-Boxborough. I had also checked…read morea couple of shops in Hudson and Marlborough. They are way more expensive. Furthermore, these stores won't be able to do the job till January. I am very much appreciated Mr. Hansen make the process so simple for me. I drove my car (2015 Acura MDX) very late of the day to his shop. It was getter dark. But, with no complaints, he took a look and gave me a quote and emailed it to me. It sounds unbelievable. To confirm, I drove to his shop the other day and asked him whether he wanted to check it again. He kindly turned me down and told me he did not have to do it again. Well, I then left my car in his shop for a couple days, got everything fixed as we had talked about, paid as much as we agreed, and went home as a happy customer. I felt they were honest and professional, which has been the reason why they have been entrusted to serve the community for so many years.

Went to them at the suggestion of Sawyer's Auto and they were terrific…read more Friendly, fast, efficient. Did wonderful work.

Someone pulled a parking lot hit-n-run by backing into / side-swiping one of the rear doors on our…read morevehicle while we weren't there. Because of the location and severity of the denting, paint-less dent removal was unfortunately not an option. So, I online-researched around and by following highly-rated reviews, I found out about ICC --- and I'm really glad I did! Jason and his team did such an excellent job! We showed up around 8:30am on a Thursday for an estimate on both cost and timing - which were great. We dropped the car off the next day (Friday) and had it back the next Thursday morning at 8am -- which matched the original timing estimate they gave for the size of the work. Vinny went above and beyond to make all the work happen in the timeframe! On top of making our door look like new, they also vacuumed our rugs and mats plus gave the car and rims a wash. This was definitely unexpected but it was such a nice touch and really appreciated. Overall, we couldn't be happier with the quality of the work and the people at ICC. We'll be be spreading the word to everyone we know and referring everyone we can. Thanks, guys!

Our car was towed there. They left window open and car unlocked. Belongings were in unlocked car…read more It was pouring rain into car two nights while window open. why would you not close the windows?? Seems arrogant. DO NOT RECOMMEND

HI PRAISE FOR Hi-Q! We recently brought our Crosstrek in with two damaged doors. Helio at Hi-Q,…read moreon his own initiative, advocated for us with the insurance company, which had only authorized payment for 2 "used" doors from a junkyard in RI [I couldn't decipher the insurance gobbledegook]. The ins co blinked and gave it up for new doors. Timely, conscientious, courteous service. The cherry on top - they cleaned the interior, and I mean CLEANED it. Like driving a new car. Can't hardly wait for our next accident! [um, joking, of course...] Cheers to Hi-Q

Helio and his team were kind, respectful, and responsive to my needs and completed the work in a…read moretimely fashion. Thank you!

I've been going to George at Station Road Auto Body for over 30 years. I don't even ask for a quote…read morebecause George has always done a fantastic job and charged a fair price. I just went there to get my bumper fixed and found out Mark has taken over the shop. Initially, I was bummed as I couldn't see if anyone can top George for workmanship and integrity. Mark fixed my bumper straightaway and I am thrilled to say that Mark shares the same dedication and honesty as George in the good guy department. I am so happy that I have a reliable autobody shop I am confident will get the job done and at a very good price.

Amazing service! Perfect job and very timely. So honest. The actual work done turned out to be less…read morethan the estimate, and they passed the savings onto us. Again, so honest. Thank you.