The location is exceptionally clean and the concoction that I had,a whitsy, i think it was called, whatever it is called it's absolutely amazing and my grandchildren loved the their treats as well we will definitely be returning soon I wish I had asked for the managers name it's clear that he's doing an excellent job read more

IMPORTANT - IF YOU SEE A FLAVOR YOU WANT GO IMMEDIATELY. I saw the buckeye on an ad on Facebook and had to get in the car and come here to try Whits for the very first time! Guess what! Get to the line the very person in front of me wanted it too and he told her SOLD OUT. Heartbreaking. The person behind me said they always sell out the evening hours of the specialty flavor. Buckeye is peanut butter custard, I was really looking forward to it! Bummer!!! I know they have some in the case to take home, maybe next time!! They gave me a work around! Music city madness vanilla with no chocolate syrup add double peanut butter. I'm so excited! Also EVERYONE is so friendly, the store is clean and cozy and lines wrap around the building for the drive through and wraps inside as well. These guys are busyyyyyyyyy. This isn't JUST Custard. This creamy, flavorful, incredible consistency (ie not grainy at all), all the way to the bottom. Usually I'm NOT a small size orderer when it comes to iced treats but I feel full and completely satisfied. A bit sad that it's over but glad that it happened! Cannot wait to go back. My husband was annoyed driving out this far but by mid small of his "Hawaiian La'ua" (spelling) he was singing their praises, "I'd definitely be back and get this again!" lol Sooooo good does not disappoint!!!! Highly recommend and will absolutely be back! read more

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The best root beer floats the world has ever seen. So friendly, always kind, and consistently a great spot read more

Whit's Frozen Custard - Franklin - Where a root beer float is supposed to be - Desserts Near Me - Franklin, Tennessee

Ordered a vanilla shake. I was told it came with a free topping. I wanted just a few blueberries. What they give you is a blueberry soup on top. When I asked to take it off I was told I as going to be charged again. I had to leave the bad one on the counter. They were extremely rude. I will never come back and make it my life's goal to tell everyone how bad this location sucks! read more

We came on a busy Saturday night, line moved relatively fast as they were well staffed! Cutest little store with some spaces to sit indoors or outdoors. The custard - sadly, they had ran out of their flavor of the week so we split 1 scoop vanilla and 1 chocolate as we wanted something simple - the vanilla was a delicate, velvety, perfection, perfectly blended, light and not too heavy and the chocolate was equally as good with a true cocoa flavor that felt authentic and rich! 100% loved this and will be back, included a pic of the flavor of week schedule for May 2025 - gotta come try these! read more

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The Hawaiian Luau is excellent! A little pricey but worth it! The service is great and quick.

Being a Michigan native, I've been craving some good old midwest style frozen custard. I got my fix here. Custard was really good and staff was friendly. Service was a little slow, but it was to be expected as it was Saturday night and packed. The person I was with enjoyed theirs too. Will be back! read more

Whit's Frozen Custard - Franklin - Desserts Near Me - Franklin, Tennessee

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Brownie blitz more like bussin blitz. Jumbo popsicle was as big as my little brother."pov popsicle from zootopia 1

This is the smoothest, creamiest ice cream I've found in the Nashville area. The staff is always friendly and helpful. The line moves quickly. There's some inside seating but a great park on the block to sit and enjoy. I got the peanut butter cup with peanut butter and chocolate sauce. I love that you can pick what kind of ice cream you want and all the varieties. They even asked if I wanted the toppings mixed in or just on top! I love that option! Will definitely be back. Highly recommend. read more

Whit's Frozen Custard - Franklin - Desserts Near Me - Franklin, Tennessee

The custard at Whit's is hands-down the best I've ever had. I kept it classic with the OG vanilla and added chocolate flakes simple & smooth. The flavor of the weak black cherry, deserves an honorable mention too it was refreshingly sweet and packed with flavor. The staff were super friendly and welcoming. Highly recommend trying one of their signature creations--the Music City Madness Whitser was nextlevel good. Do yourself a favor and get it WHITSER style! read more

Pretty darn good soft serve ice cream and a very convient drive through. Definitly one of the better spots for ice cream in the Berry Farms area! read more

OMG, I found heaven! I was the receiving end of benefactor, a wonderful friend who bought some to eat after some BBQ while watching NFL playoff football. Did I say wonderful? I mean it! Ice custard sandwich. Vanilla custard with 2 super fresh chocolate chip cookies. Wow. Stupendous! Simply, the best I ever had. PS. I'm not sharing my friend. read more

Favorite when we visit TN! We always look forward to getting the custard here. Never disappoints read more

Fun atmosphere with a LOTS of options. Frozen custard is still not something you can find easily around here but some of us who have family members up north where it is plentiful love the stuff. Whit's was popping about 15 minutes before closing on a Thursday night as our group of 8 meandered in after finishing dinner nearby. I had the strawberry shortcake which was very good. Perfect amount of strawberries, whipped cream, custard & cake. Would try the sundae next time. read more

Whit's Frozen Custard - Franklin - Strawberry shortcake - Desserts Near Me - Franklin, Tennessee

This location has gone down hill over the last couple of months, unfortunately. Around a month ago I got 1 scoop of custard in a waffle cone, and it seemed a little lighter than normal. I didn't think much of it at the time. Tonight, we went back. I ordered one scoop in a waffle cone again and my daughter got a kids scoop in a waffle cone (normally a much smaller portion size.) The guy in the drive through window handed me the cones and I asked him if they got the order correct - one scoop in mine, a kids scoop in the other. The two cones seemed identical to me. He insisted it was correct and added "I know, they look the same". I said "I'm holding them in my hands and they WEIGH the same." The only response I got was "yeah. is there anything else we can do for you tonight?" So, if you want to pay $18 for three waffle cones and get some attitude for free, I strongly recommend Whit's. If that doesn't sound like a great value for your money, try literally anywhere else. *Edit* To reiterate, the entire problem was THE TWO CONES DID NOT CONTAIN DIFFERENT AMOUNTS OF CUSTARD. I paid for a kids scoop cone, and a one scoop cone. The one scoop cone had the same amount of custard as the kids scoop cone. And, no, the kids scoop cone didn't have "one scoop" worth of custard in it. The one scoop cone was light, and whatever was "lost in translation," no effort was made to rectify the problem. I do not see how the response from the business owner addresses this in any serious way. read more

Used to be good. Now everytime we go the card machine is down. If we do get ice cream they don't even really add the toppings. My husband just got home with ice cream he paid 9$ for and there were two pieces of each topping he asked for. And they charge for each one. Wish this was a fluke but it keeps happening. We will have to go elsewhere read more

"Made fresh daily" is a lie. None of it is fresh whatsoever. They maybe add a powder to a machine daily. Dye is in everything but the staff will tell you it's not until you ask to see the ingredients. "Oh. Yeah. Just a little." The "real"'whipped cream is "real" whipped topping although they'll tell you it's real actually whipped cream. Just gross. I fed it to my because I trusted the staff and then had a scoop myself and realized it was all fake poison. Had to throw it all out. read more

Drove 15 minutes out of the way to get frozen custard. Went through drive through didn't realize what we got was not what we ordered. What a waste of time and money. Didn't eat it, threw in trash at next stop. read more

Yummmm to the max!!! Flavor of the week is usually my fave but they do it all so well. I might've gone 3 times in one week. You'll do yourself a favor by trying pretty much anything on the menu. Go now! Or not. Maybe you're not supposed to have sweets. You do you. read more

It was super busy on this week night but it's smack dab in the middle of an upscale residential community. For as long as the line was, the wait wasn't too bad. This looks like a regional chain but still had a mom & pop vibe. Loved seeing them make the custard right in front of us. Good variety of ways to serve the custard. Mine was in a "Whitser" which could best be compared to the snowstorm named treat from a national ice cream chain. This was far better. read more

Whit's Frozen Custard - Franklin - the counter area - Desserts Near Me - Franklin, Tennessee

My family and I stopped by Wit's after dinner. I have to say this frozen custard is very good. I had the mini sized chocolate . Keep in mind the mini isn't so mini. It was great! The store is clean, the staff is friendly and the service is fast. This is a great place for dessert. read more

Perfect creamy delicious frozen custard. The music city madness with peanut butter cup was excellent. Thanks to the friendly staff for this recommendation. This is a great little icecream shop in the Berry Farms neighborhood of Franklin. They only have the limited vanilla, chocolate, and flavor of the week icecream flavors to choose from, but have plenty of toppings and mix-ins to customize your icecream just how you want it. This is a must if you're in the area and craving something sweet! read more

How could this place be anything but a solid five star?. Hands down the best frozen treat of any kind I have ever had! I had the chocolate delight and it tasted like Disneyland! I commented that 5.50 was kind of expensive for the mini (which in reality is anything but mini) but then i quickly bit my lip because I realized that's easily what you fork out for a plain latte at Starbucks and there is really no comparison, is there?! Service was fast and I appreciated that we were able to find a seat, as it was too cold to sit outside. WE NEED ONE OF THESE IN SANTA CLARITA, CA PLEASE!!!!! read more

I am obsessed with this place! The custard is AMAZING and I love walking around Berry Farms afterward with our little treats. Becoming a regular here!! read more

Whit's Frozen Custard - Franklin - Brownie sundaes - Desserts Near Me - Franklin, Tennessee

Whits used to be amazing, however service has severely gone down hill. So much so that I don't believe we'll be coming back. Orders are consistently wrong, wait times are long. Stopped in tonight, waited in line for 15 minutes in the drive through, the kid made us wait another 15 minutes at the intercom and never took our order. He proceeded to blame it on being slammed inside, however when we pulled around.... There were maybe 4-5 people inside, so we just left without getting anything. Unfortunately, this type of experience isn't anything new. Hopefully they pull it together, because their custard is fantastic.... But I don't want to wait an hour for it. read more

Can't go wrong with frozen custard! Fast service, Convenient location, Love that they have a drive thru. Definitely recommend for a cold sweet treat read more

Whit's Frozen Custard - Franklin - Desserts Near Me - Franklin, Tennessee

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SO GOOD!! Check their instagram for the flavor of the week. I've been multiple times and never not liked my order!! read more

Whit's Frozen Custard - Franklin - Flavor of the week- DELICIOUS - Desserts Near Me - Franklin, Tennessee

We love Whit's! Our family has been eating here for years & we really enjoy the custard. Me & my son love the banana splits especially!

Something has changed....... This place is going downhill. 4/5 orders have been incorrect. They are being VERY stingy with the toppings, heaven forbid you want hot fudge on top, you will get a tablespoon at best. I've paid extra for extra hot fudge 3 times, and I'm still getting a tiny dollop. 5/5 of my last orders only had mixed toppings on the top 1/3, and the bottom 2/3 of the mix is plain vanilla. (flavor of the week or a mixer). This place used to be GREAT..... but now, it's hit and miss if order will be corrrect, toppings are being rationed, and the hot fudge is being treated like gold, even when ordering and PAYING for extra. I've asked them to put some on bottom and leave room on top, and still they won't give me more than a dollop. We have found a new place we like in Spring Hill, so until Whit's go backs to the way they used to, we will give our business to the places that don't ration toppings or hot fudge. read more

I came to Whits when visiting the area in November. When I came back again this summer, my first thought was coming back here! You can get creamy custard with classic toppings or switch it up and make you're own creation. We ordered the classic banana split, the brownie sundae, and one of the recommended flavors. Employees were patient while we waited to pick out our desserts and helpful with all questions. You can also order the flavors by the pint, which we did back in November. read more

Whit's Frozen Custard - Franklin - Banana split - Desserts Near Me - Franklin, Tennessee

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FROZEN CUSTARD, the best of ice cream and soft serve. Rich and delicious, the chocolate is heaven. Looking forward to having this on our next trip. Just know a little bit goes a long way. read more

Check the flavor of the week like you check your 401(k) balance, and enjoy some excellent variety in creamy treats. If the drive-in line is really long, park and walk in. You'll save time, and--with the price of gas--some money too. read more

We used to love this place. Very tasty custard, quick service. The last three... yes, 3 times we have been here (live nearby) the amount of toppings has been dismal at best. First time, I figured a one off. Second time, what's going on? Third time came for the flavor of the week (sold out) so took a chance. Bad choice. Will be going to the next closest custard place from now on. Not sure if it's a budget thing but seems to be consistent now. read more

This business has really gone downhill! It is not a pleasant experience at all, very poor management. Very disrespectful. We used to enjoy it but now we prefer so many of the other great options in Franklin. read more

Incredible service, delicious treats, and wonderful atmosphere! Support local businesses!

Some of the best frozen custard in Nashville area! Good service, impeccably clean store in cute neighborhood!

Great little gelato shop. They have the regular chocolate and vanilla, plus a weekly special. For us, we had the coffee crunch. We all enjoyed what we ordered. The crew was fast, and very friendly. read more

Extremely mediocre. Really disappointed after such great reviews...I love supporting smaller businesses but sadly both Sonic and Chick Fil A in the same shopping center have far better frozen treats. read more

What's not to love? Excellent location. Perfect for desert after dining at a nearby restaurant or shopping. Major bonus points for having a drive thru... Affogatos are FIRE - very generous servings. Never tried them with custard before but it achieves next level creaminess. Our go-to place for a sweet treat. read more

This spot has been such a fun little treat to find! The service has always been lead with teenagers which makes me happy, mom and pop shop where they give opportunities to growing humans. Ultimately you're getting a quality product that is a little more expensive and might take longer but if you ask them for the reason why it makes sense! read more