I brought in my Pixel 8 Pro for a battery replacement covered under Pixel Care and had a great…read moreexperience here. The whole process was fast, easy, and completely hassle-free. They handled the warranty claim without any issues and had the repair done quickly. Val did a great job and made the entire experience smooth from start to finish. It's always nice when a repair is this straightforward. Highly recommend if you need service for your phone.

Formal Customer Complaint…read more I arrived at ubreakifix at 6:45 p.m., while the store was still open and scheduled to close at 7:00 p.m. There were two customers ahead of me who were waiting to pick up their phones. When it was my turn, I informed the person working there at the time by the name if Jose that I wanted to purchase the $40 phone protection plan and only had a quick question regarding what the coverage included. Before I could ask my question, Jose told me that he "didn't have time" to answer it. His overall demeanor made it seem as though he was in a rush to get everyone out of the store before closing. I explained that I already knew which protection plan I wanted to purchase and only needed clarification on the coverage. I also assured him that my question would only take a moment. After that, he reluctantly allowed me to remain and complete the purchase. I later learned that he was trying to leave early so he could make an 8:00 p.m. movie. While I understand that employees have personal plans outside of work, customers who arrive during normal business hours should still be treated with professionalism, patience, and respect. I arrived before closing, knew exactly what I wanted to buy, and was simply asking a reasonable question about a product I was purchasing. I was disappointed by the interaction and felt that I was being rushed instead of assisted. I hope this feedback is taken seriously so that future customers receive the level of service they should expect during posted business hours. This review gets two stars because I understand we all have our bad days and those don't normally reflect who we are as people in the long run. I genuinely do think Jose would have provided better customer service if he didn't have a movie to catch.

BELIEVE THE REVIEWS! Shattered my iPhone 15 screen and…read moreYelped repair shops in my area. I was happy to see so many great reviews with SCV iRepair which was just across town. Called the number at 9am sharp on a Saturday morning and Alan answered the phone on the second ring. Although he had a limited schedule this particular Saturday, he didn't hesitate to accomodate me and quickly offered to meet me at his shop in 30 minutes. I drove over immediately. Upon meeting Alan face-to-face, I found him to be friendly, upbeat, professional and efficient. We chatted as he replaced my screen and I was on my way in under 10 minutes. Phone is now looking great and working perfectly again. So happy to happen across Alan as this level of customer service is truly rare these days AND his pricing was more than reasonable! Highly recommend!

Alan was so welcoming and helpful today! I was there when he first opened, and out of there in less…read morethan 15 minutes for my screen replacement. He was very knowledgeable and had very fair pricing. I will definitely be recommending him to ppl I know looking for phone/ipad repairs.

Brought in my iPhone 13 Pro after water got into the TrueDepth camera and killed Face ID. I had…read morealready opened it up myself and knew the module was toast. Tortello knew right away that the 13 Pro doesn't repair like the older phones and needs a full TrueDepth module swap, and even pointed me to Apple's Self Service program in case I wanted to try it myself. That kind of honesty when they could have just taken my money told me everything I needed to know. Flat fee, genuine Apple part with a year warranty, and seal replacement as standard practice. Part came in early and they turned the repair around in a few hours. Face ID, Apple Watch unlock, and Portrait mode all work perfectly now and the service history shows a genuine TrueDepth camera. Friendly, easy going, and clearly knows this stuff at a level most shops don't. I priced this against a mail in place that quoted me way more and would have meant shipping my phone across the country. Glad I went local. Highly recommend.

After calling at least a dozen businesses listed on Google for "Electronic Repair-iPod", with no…read moreluck, I came across Tortello Repair service in Newhall, California, Near Magic Mountain Amusement Park. I came across Ms. Stefanny Tortello, a VERY talented woman who said she could replace my iPod battery and function-button cover with a new battery that I supplied. I took it to her one afternoon, and she said it would be done the next day , and that I could pick it up first thing the next morning. The iPod works as well as when it was new, and I am very happy that Tortello Repair Service exists, and I am glad to have met Stefanny, and would suggest to anyone with an electronic device that needs repair, to give Tortello Repair Service a call. Five out of Five Stars!!!

I had a great experience, they even texted me after fixing it to see if I everything was ok with my…read morephone

Wonderful staff who serviced my phone and transferred all my data from my old phone so quickly ‼…read more Very professional and knowledgeable in their field of technology‼‼ I would highly recommend them‼‼

This business is not operating at this time. I tried for weeks to communicate with them and they…read morewould not reply. I didn't want to give my laptop to anyone else to fix so I drove to his house where I had been before And rang the bell. I was informed that they stopped fixing electronics a while ago. Why they can't return a phone call or text or an email is just beyond me.

Hasan was great. Had my sons PS5 Cleaned out in less than 3 hours. The issue was the PS5 would turn…read moreoff once he played anywhere from 30 min to an hour. Very nice gentleman. I'm very satisfied I would recommend to anyone needing any electronic problems. Thanks Hasan.

I found David through Yelp I'm glad i did. I brought him my board from my plasma tv. He diagnosed…read moreit right away and fixed it within 45 minutes. After setting up tv the picture is better now than when it stop working. The parts used to repair are top quality, I highly recommend.

Amazing, We went here a couple years ago and we finally came…read moreback but this time my son's electric scooter was broken, the guy fixed it in a 1 DAY, amazingly quick service, understanding and nice people to do business with.

Great prices for my Samsung phone & tablet screen replacement. Fast service. Kind. Great customer…read moreservice. Highly recommend.

Great service, fast and friendly, thanks for the fix and the case , it was great to have a reliable…read moreplace for a fix

This guy. ugh! Nice guy. But.......?! After waiting for over 2 months for my flat screen to be…read morerepaired, and going the last entire month (before Christmas) without one phone call from the guy-Not ONE call, not even a voice mail-to let us know, I need to order a part, I need this, it will take such n such time. Nope. WE however had to call a few times, and every time, it was a strange run around. Oh yeahhh, your TV. I ordered a part. It's going to take 2 weeks to get here. Initially we're thinking.. where is this part coming from? Don't they have Air mail? Next call to him, oh yeah, I got the wrong part, gonna take another 2 weeks. and so on and so one. every call, it was the same story. Now we're on waiting for a part again a THIRD time. Over 2 weeks per time. and it never comes. I didn't think parts were still shipped by Boat? well. bottom line was, the guy was very unprofessional, he basically dropped the ball. We didn't even hound him, gave him More than ample time to fix. Never repaired our TV, after originally taking it in days before Thanksgiving the first time. I picked it up night before Thanksgiving and paid $200, and it broke about 3 days later. We ended up taking it back and forth to him 4 times. worked for a day. broke. worked again. broke. oh the joy of carrying a big flat screen over & over again! Not. TV was never fixed. Now here we are almost into February 2013. We called, asked for the TV back and money back. The money part didn't go over so well with him. Needless to say, I am disputing the charge. Now we are back at square one, well over 2 months later, while my TV sits on the floor. And now searching all over again to find a TV repair place, that actually will repair! Fun. My advice: STEER CLEAR of this guy!!

Requested help from dans tv to help repair failing backlights on my 50 inch V505-G9 vizio tv. He…read morewas very nice and came to pick up my tv and repair it in the shop. Brought it back and all 8 backlights are renewed and itll hopefully get many more years. He helped me get it back up and running too. At first things didnt seem to be working, but after tinkering with it i found the issue and i factory reset the tv and that seemed to do the trick. It seems the tv was very cranky from being worked on and having its guts removed it needed a full reset. I wanted to wait a day or so before writing my review just incase something happened. But im happy to say everythings good! I would definitely reccomend this guy if you need your tv fixed right! His prices are very reasonable too. More affordable to repair my vizio model than to buy another outright.

Highly recommend. We…read morehave a 75" Samsung TV that needed a new motherboard. Arthur came out the same day I called, diagnosed the problem, got the new board a few days later and installed it quickly. The whole experience was very positive and professional. Not only was it a lot cheaper than a new TV, but it also keeps a perfectly decent one out of a landfill, which was a big plus for us.

Wow, in this day and age where there's so many people in so many industries that are just partially…read morecompetent, it's absolutely amazing to see someone who knows what they're doing, how to do it, understands customer service, and is genuinely just a great human being. That was my experienceat Paul's. Fantastic breath of fresh air, I almost wish I had more broken stuff to take over there!

Spoke with SK over yelp and text. I sent a photo of my damaged tv and they were very honest and…read moreefficient in describing the issue to me and noted it would likely be more expensive to repair than just buy a new tv and advised as such. They were also up front about multiple services they offered and price ranges for diagnosis if i needed more info. Would hit them up again for future items in need of repair if necessary.