I had a dashboard warning that my engine was overheating and needed to be shut down as quickly as…read morepossible. There is never a good time of day to see that, but it couldn't be much worse than 4:45 am. Chauncey was able to respond to where I had coasted (downtown, near the Cathedral) and tow my car to my preferred shop. He was quick enough that I still was at work by 7 I hope I never need to call him again, but I have his number programmed in my phone, just in case

Were able to come out same day and quickly tow away my old car. I couldn't locate my old title, but…read morethey can take it without one.

I hit a pothole on my way to work at ups at 11:45 Sunday night. Called the dispatch told him my…read moresituation and Aaron showed up in twenty minutes and promptly changed my tire and sent me on my way . Great experience!

My brother was driving behind one of the tow trucks and his chain crank came flying off.He tried to…read moreget the man to stop but he didn't.Driver side of the window so he couldn't see to follow him.Called the company and was met with some of the most combative manger.I can tell he wasn't good at science since he didn't believe the object could do such a thing.Told he was going to check the cranks on the truck since they had video of my brother trying to pull him over and they keep a certain amount on every truck.Never got a call back.I know deep down they will try and weasel their way out of this I just hope they have drivers in the future that handle situations like this more professional.

This Business Deserves Five Golden Stars!!!…read more Exactly two weeks ago, I used Yelp to find roadside assistance for a vehicle lockout, and I'm so glad I found R & R Roadside Assistance! I had the keys to my car but had accidentally locked a steering wheel safety device on it while parked on a side street near my job, deep in St. Louis City. Brandon from R & R immediately responded to my request via Yelp and text, giving me a quick quote and reassuring me that he could help. He arrived in under 40 minutes and solved my problem with ease! He even recommended I find a towel or sheet to catch any debris from the job, which showed how thoughtful and thorough he was. Fast forward to today: I get word that a neighbor locked her keys, phone, and pet inside her car. I didn't hesitate and reached out to Brandon again. Though I wasn't the point person on the ground this time, I let him know someone else would contact him with the details, and Brandon made it clear he was on his way to St. Louis County. True to form, he arrived in under 40 minutes and saved the day once again! What really stands out about Brandon is not just his skill, but his personality. He's funny, friendly, and extremely careful and respectful of the vehicles he works on. R & R Roadside Assistance has impressed us at every turn, providing nothing short of white glove service. I highly recommend R & R Roadside Assistance and Brandon to the entire Yelp Community!

Amazing to be honest. Rocky who is the owner came out and found the best place nearby to take it…read moreto saving us a lot of money because we were going to take it someplace else. He gave me some tips on a couple minor fixes on my van as well. Really stand up guy. I was not looking forward to having to deal w a tow truck company and this made my day.

If I could give zero stars, I would…read more My Kawasaki Ninja 650 has been at Jim Trenary Motorsports for about two months, and the entire experience has been frustrating from start to finish. Communication is terrible. I was told on at least 15 different occasions that someone would call me back, and I only received one callback--and that's because I kept calling them repeatedly. The biggest issue was the diagnosis. It took them about three and a half weeks just to diagnose the bike. Their Kawasaki technicians couldn't figure out the problem, even though I told them from the beginning that it was likely a welded gear caused by overheating, which is a known issue on Ninja 650s. Instead, they diagnosed it as a clutch plate issue and ordered parts for that repair. After waiting over a month and a half for the repair, they put everything back together and the bike had the exact same problem. The original diagnosis was wrong, and the bike had to be torn back down to address the actual issue. Adding to the delays, after the parts for the first repair had already been delivered to the dealership, I was informed that they had been misplaced in the parts department. From what I was told, a newer employee accidentally misplaced them. I understand that mistakes happen, but it still resulted in additional delays to a process that was already taking far too long at that point. What frustrated me even more was that after the correct parts arrived and my bike was waiting to be reassembled, I was told the technician had started working on a different project and would not be able to get back to my bike until the following week. After my bike had already been sitting there for nearly two months, I found it hard to understand why a newly arrived project was being worked on before a customer who had already been waiting that long. Even after the second repair was completed, I still wasn't contacted. I had to call them myself to get an update. During that call, I was told the bike was back together and only needed a test ride before pickup. I was then told it should be ready sometime that week. Overall, the communication, diagnosis, turnaround time, and customer service were extremely disappointing. I spent weeks waiting for callbacks that never came, dealt with a misdiagnosis that could have been avoided, experienced delays caused by misplaced parts, and repeatedly had to call for updates myself. Based on my experience, I would not recommend Jim Trenary Motorsports.

I would give it no stars if I could. The customer service is bad all around. The wait time was…read moreridiculous and when I called up there all I could get was a voicemail. For this to be a private business the owner is very arrogant and rude in how he talks to people in general. Very bad communication all together I can see why this business only has 2.5 stars. I have heard worse from previous customers as well and wil not be using them ever again.

Great people, went out of their way to help! Professional, great equipment! Highly recommend!read more

I started my policy 7/3 and tried to cancel my policy on 8/3 and they took my money...almost $150!…read moreThey received payment and rendered no services to me of any kind! There is no excuse for this. Probably a million dollar company-now I see how they make their money!

Couldn't be better. They communicated with my insurance company and me. My car was done in 3…read moreweeks. I got at least weekly updates. They were polite and understanding about difficult it is to need car repairs.

my auto was over 4 weeks before getting it back ( 1 week over estimated )…read moreI had trouble when picking it up with side mirror issue. Service Rep was certainly not a friendly face for Schaefer but we finally got issue resolved. Truck was filthy inside interior and truck bed, it took me 3 hours of vacuuming, scrubbing and fine detail before it was back to condition when i dropped it off. After 1 week i returned with 3 minor issues with trim and failure to restore spray on bed liner to original condition. Met with same Representative and once again treated very rudely and as if my business wasn't needed, even though i just spent $10,700 and my expectation was for perfection. I left feeling very frustrated and will never return but will take "every opportunity" if asked to prevent anyone i know from using this shop and company. Word of mouth speaks louder than any advertising campaign !!!!!!!!

I requested a tow through AAA and was thoroughly impressed by how quickly I was helped. Within 20…read moreminutes, a tow truck was onsite and lifting my car. I want to shout out Lane specifically, he was very helpful and professional. Would highly recommend A-1 Towing.

As a AAA customer of over 26 years, you would think any company they do business with would be…read morereputable with knowledgable staff. A one towing is a hit or miss company, you may get a couple of potheads, or you just may get a decent driver. I had one of my vehicles towed by A1 this weekend. The two drivers showed up early which was nice, though when they went to load my car my delight quickly changed to mortification. The car is obviously low to the ground, being in the auto indistry for years, everyone knows you are supposed to put wooden blocks under the tires. this was not done. if I had my mufflers on they would have ripped off my entire rear exhaust. I called AAA to file a damage claim and A1 sent over the most condescending agent they had, I believe his name was Kevin. Apparantly since cosmetic damage was done near an exhaust hole, on the exterior of the car, that means his professionals would NEVER forget to use wooden blocks and drag a car by the undercarriag. with multiple photos showing FRESH damage to the bumper, Kevin hangup the phone on me initially when trying to explain my case. said to just take it up woth AAA. If you don't have to deal with A1, don't. unless you have like a cheap Corolla or a Honda, they don't seem to care about their customers vehicles after their drivers obviously make mistakes. beware

Fantastic, I highly recommend! I don't know anyone at Sherman, but I called them for help when I…read morewas stranded in O'Fallon, MO and I had a great experience. I very rarely leave reviews as I'm a busy person, but I could not have been more impressed with their responsiveness and professionalism. The driver was an incredibly nice person. Thank you!

After my car broke down, i called multiple businesses for quotes. I chose sherman towing and am…read moreglad i did. He gave me a quick and honest quote when I called, he arrived fast and made it very easy to know what i needed and get my car towed to the shop. Pricing was extremely comparable, or beat other price quotes, and he was avaliable within 30 minutes, which made me feel much better after a rough morning