Sadly we came here on: Tuesday , Dec 7, 2021. The approximate time was: 8:25 P.M. Two at will employees were working: Lame duck and empty suites: 1011 Oscar Z. Also a employee that calls it self : Markus. We waited and waited in the long drive thru line. When we drove up to the out side intercom we explained to the employee working the drive thru what we wanted. We wanted 10 chili dogs with chopped onions and mustard on top. We went to the cashier window. We paid , $10.88 for the ten chili dogs . What we saw shocked us as we were sitting in our car out side of the window of the drive thru. The cashier was touching hot dogs with out washing his hands. Also with out using clean new plastic gloves. This is a violation of the Mandatory : F.D.A. Code: 3-301.11.D. There are only three ways to touch food: ( 1.) Clean brand new plastic gloves. These gloves do not touch anything but food. The cashier was touching money and food. This is cross contamination. ( 2.) The other way to touch food is : Clean sanitized tongs. ( 3.) The other way is clean new , sanitized spatulah . We paid the , $10.88 for the ten chili dogs. When we unwrapped the chili dogs. None of the chili dogs had mustard on them. None of them had chopped onions on top. Also one chili dog was not even wrapped. It was just thrown in the bag . We called the store. The excuse was they were short on people. If this is the case and could not do their job why were they open? Anyone can make hot dogs. Any person off the street can use a cash register. Both of these simple jobs do not take a college degree. Their real job is Customer Service. We tried to find the web site to the Corporate Office in Irvine.. We will write up this store with the following: ( 1.) Yelp. ( 2.) Yellow Pages. ( 3.) www.ripoffreport.com ( 4.)www.pissedconsumer.com (5.) City Hall. ( 6.) The local police. For fraud , and petty theft. ( 6.) Also the Better Business Bureau. We will write up this store for exactly one year. None stop. Two things will happen. ( 1.) The franchise owner will do the right thing and terminate all the lame duck worthless employees. ( 2.) This bad business will close and shut down . Then hopefully replaced with a In&Out Hamburgers. In our write ups we will continue to mention the names of the bad unsanitary employees: Markus and employee: 1011 Osacr Z. They forget that what they do here will reflect their new job. Customers never forget who mistreats them. So if we see them working some where else this will be more additional write up's. We called the store. The at will employee did not apologize for his willful neglect. Rather used a lawyer shifting technique to avoid his neglect . By saying : "So what is your complaint"? These lame duck employees will only do what the franchise owner is allowing. This is the crime of : Aiding and Abetting . Calif. Penal Code: 31. Also is a Breach of Implied contract. Calif. Civil Codes:3300 and 3400. If customers avoid this piss poor restaurant then it will close. Bad customer service. Both lame duck and empty suit worthless employees: 1011 Oscar Z and the other lame duck : Markus may forget their bad customer service. We will use their names on all future write ups. Because their real job is customer service. The at will employee stated over the phone he can refuse service. This is a case by case basis. It can fall under discrimination toward a paying customer. Which is a violation of : Calif. Gov . Code: 12900. This is in the , Wienerschnitzel employee hand book. All at will employees are required to work with best efforts. Calif. :Labor Code: 2924. No employee is required to work unsafe or illegal at any time. Calif. Labor Code: 6300. This cheap establishment will be written up for exactly one year. I wrote up a McDonalds franchise for one year. They went out of business. Now replaced with a Burger King. We will write up this franchise with the Health Department in Washington D.C. Until action is taken. None of the at will employees that work here are familiar with the mandatory F.D.A . Code. 3-301.11.D. Third sentence and third paragraph . Bad customer service. There is only three ways to touch food. ( 1.) Clean new sanitary clean plastic gloves. These gloves do not touch anything but food. Nothing else. Or this is constituted as cross contamination. No cashier should touch money and food. This is cross contamination. As we observed at will employee: Markus and or at will employee: 1011. Oscar Z. All at will employees are replaceable . If one at will employee can not do the job another employee can. If these two lame duck at will employees can not do the job. Then close the store. The at will employee refused to give us a refund. He stated he was closing early. We just want the phone number to the corporate office in Irvine, Calif. This is a Breach of Implied contract. Calif. Civil Codes: 3300 and 3400. read more

The date of this unjustfied incident was : Monday, October 13, 2025. I was humbly sad and very disappointed today. Another nice paying customer noticed what me and my innocent children witnessed. The young male white adult cook was touching food with his bare hands. This is very unsanitary. Plus against the stipulated guide lines , specified in rules and regulations. By the Food and Drug Administration. Speaking specifically about the : F.D.A. Code: 3-301.11.D. Third sentence and third paragragh. ( A ) All food must be touched by all cooks wearing , Clean, Brand New , Plastic Gloves. Note: Once these cooks have these , Clean , Brand , New Plastic , Gloves on their hands. These hands with clean , brand , new ,plastic , gloves do not touch their clothes or any part of their body. Plus do not touch walls, oven doors, refrigerator doors, or counter tops, or filthy money. The only thing these cooks touch with Clean, Brand , New Plastic , Gloves is the food item the cook is preparing for a paying customer. To touch anything else is called : ( Cross Contamination ). Please see : F.D.A. Code: 3-301.11. D. This is the third sentence and third paragragh. ( B.) The other way to safely touch food is with clean sanitized Tongs. ( C ) The other way to safely touch food is with a clean sanitized spatula. ( D ) The other way is with a clean sanitized laddle. Sadly paying customers going through the Drive-Thru , do not realize the cooks are touching hot dogs and hot dog buns with their filthy hands. Some times employees have to clean toilets. Or touch filthy broom and mop stick handls. Plus some times it gets very hot in a kitchen. The private growing area itches and sadly the butt itches. This might require a scratch. With the same filthy hands touching a hot dog or hot dog buns. Some times cooks might wipe their sweat off their forehead. With the same filthy hands touching a hot dog or hot dog buns. Some times cooks that are unsanitary touch filthy walls, oven doors and refrigerators. Than touch food. This is called : ( Cross Contamination ). Because oven doors and refrigerator doors are cleaned with chemicals to prevent rodents. So the correct way is the cook needs to properly wash their hands in the correct hot water and correct soap. Wash all the soap off with hot water. Than dry the hands with clean new paper towels. Never use some filthy rag that has been laying around collecting bacteria. Than after washing their hands , place , Brand , New , Clean , Plastic , Gloves. These hands with , Brand , New , Clean , Plastic , Gloves only touch that specific food item they are preparing for the paying customer. These hands with the Brand , New , Clean , Plastic , Gloves touch nothing else. Or this is now: ( Cross Contamination ). Some times unsanitary cooks, touch filthy money than go touch food. This is unsanitary. Just watch the professionals at Subway. First they wash their hands. Than they dry their hands with clean paper towels. Than they place brand new plastic gloves on their hands. Please see : The mandatory Food and Drug Administration , F.D.A. Code: 3-301.11.D. This is the third sentence and third paragragh. This has been going on for years at this particular , Wienerschnitzel. This might be because the District Manager wants to save money and does not care about all the paying customers ? So than why is the District Manager , refusing to train all his employees the correct way for all his or her employees in how to safely and properly touch food. While standing in line. We heard the female Hispanic cashier asks, " Is there a law on how to touch food". The nice customer that asked for a refund , responded and said, " Yes ". This as we now know is the : Mandatory : F.D.A. Code: 3-301.11.D. This is the third sentence and third paragragh. Enclosing all these cooks are making $20.00 an hour. What is their job? The answer is : Excellent Customer Service. This Wienerschnitzel has extreme bad customer service. If you come here and eat and get sick. Blame no one but your self. You, now have been informed. The filthy cooks are touching your hot dog buns and hot dog meat with their filthy unsanitary bare hands. Is this what you want to give to your small innocent children and other loved ones at the house ? Or maybe you should drive to Subway. Where these cooks, first wash their hands. Than dry their hands with clean paper towels. Than place on Brand , New , Clean , Plastic , Gloves. The only thing these hands with Clean , Brand , New , Plastic , Gloves touch is the food they are preparing for you and all your loved ones. To touch anything else with these Clean, Brand , New, Plastic , Gloves, is called : ( Cross Contamination ). Your choice, be safe or sorry. Enclosing : Bad customer service ! read more

We went through the drive thru , on December 7, 2021. The lame duck and empty suit at will employee Markus was working with his co worker and also unsanitary co worker lame duck and empty suit. This was on Tuesday , December 7, 2021. We explained in the drive thru to lame duck Markus we wanted 10 chile dogs with chopped onions on top. Also with mustard on top. This is a establishment where you as a customer must ask them to show you the hot dogs before you pay. If they do not open the hot dogs and let you see what you are paying for then just drive off. Or this is what will happen to you. We drove home. We opened the paper bag. One chile dog was not even wrapped. We threw this in the trash. All the chile dogs did not have mustard over the chlie sauce. None of the chile dogs had chopped onions over the chile dogs. Markus forgot his job is customer service. He refused us a refund. We were going to drive back at 9:30 P.M. Markus stated they were closing early . The store does not even close until 11:00 P.M. We went online to find the corporate office to make a complaint. So far we can't seem to find the corporate office. Markus told us over the phone the next time we go through the drive thru he can refuse us service. His job is customer service. We want the corporate office phone number and the web site. Many other customers have complaints as well. The corporate office is in Irvine Calif. Another issue is the cooks are not using clean plastic gloves when they touch food. In lieu of the F.D.A Code3-301.11.D. This is the third sentence and third paragraph. This is very unsanitary. The only thing the clean new plastic gloves touch when they touch food is only food. The other items used to touch food is: A sanitized ladle or a sanitized spatulah. Markus and his lame duck co worker perhaps don't under stand English. They might be longing to be back home to Mexico . I wonder if they are in America on fixed papers. They should make sure they have all the correct papers so they do not get deported back home to Mexico . They are perhaps home sick and keep thinking about being back home in Tijuana ,Mexico. This is why they really do not under stand the English language. The cashier did look familiar . I think I saw him standing on the side of the freeway. With a very big sign . It said: ( Will Work For Food ). Bad customer service. He calls him self ( Markus ). How hard can it be to place a cooked hot dog in a hot dog bun? Does this take years of college at Harvard University . Two lame ducks happen to be working on the night we go through. Now this is the beginning of write up's on this store. More write ups are on the way. Markus forgot he works for the paying customers. He needs to be standing in the parking lot with his border brothers . At Home Depot . Markus does not under stand the English language. Bad customer service. More write ups are on the way. This establishment needs a surprise visit from the Health Department . Terminate all these lame duck at will employees. The other lame duck and empty suit working this night was : Employee : 1011 Oscar Z. Not once did these lame ducks say that it would be much too hard for them to put chopped onions and mustard on only ten chile dogs. We paid the total price of : $10.88. We will write this Franchise up with the following : ( Better Buisness Bureau , ) wwwripoffreports.com , www,pissedconsumer.com, City Hall, The FDA, News reporters. If the franchise owner fails to terminate these two worthless employees. Then he is condoning of their unjustified actions: This is the crime of Aiding and abetting. Calif. Penal Code:31. They will not forget what they did ! ( 1.) They placed a unwrapped chile dog in the bag. All the chile dogs did not have mustard and chopped onions on top. It will take one year on none stop write up's. I wrote up a certain McDonalds for one year. They were shut down and replaced with a Burger King. Markus and at will Employee: 1011 Oscar Z, forgot their real first job is: ( Excellent Customer Service ). Over the phone the employee stated he would refuse us service. This is discrimination against a African American. They may get sued in civil trial. Bad customer service. Maybe we African Americans need to protest in front of this store? Until we get treated equal. We have two male Hispanic adults showing racial hatred toward customers of color. This is against the employee hand book. The Golden Rule is to treat people like you want to be treated. Bad customer service. read more

We happened to be standing next to a very nice and very polite nice customer. As we were standing in line. We noticed the young male white adult , cook. He was observed touching hot dog buns with out clean brand new plastic gloves. No doubt he touches hot dog meat with his bear hands. This is very un-healthy and very unsanitary. In a hot kitchen cooks can sweat. So they will scrath their growing and butt area. This is done to sooth the sweaty itch. Some times filthy unsanitary cooks wipe their forhead to wipe the swaet off their forehead. Some times, filthy unsanitary cooks clean the bath room toilets and forget to wash their filthy hands. Some times cooks touch filthy dirty money , because they are working as a cashier and cook. Yet, these unsanitary people again forget to wash their hands. Watch all the employees of Subway. ( A.) Fist they wash their hands. ( B ) Now they dry their hands with brand new clean paper towels. ( C ) Now these great employees place brand new clean plastic gloves on their hands. These hands with clean plastic gloves only touch the food item they are preparing for a customer. Note: They do not touch walls, mop sticks, filthy money, over or refrigerator doors. This is because this is called : Cross Contamination. The manager cashier asked a customer if its against the law to touch food with bare hands. The answer is yes. Its against the Laws and By Laws of the Food and Drug Administration. See: F.D.A. Code : 3-301.11.D. This is the third sentence and the third paragragh. Sadly these lazy unsat employees know they are to first wash their filthy hands. Than dry their filthy hands with clean paper towels. Than place , ( Brand New Clean Plastic Gloves ) on their filthy hands. Please see the : F.D.A. Code: 3-301.11.D. This is the third sentence and third paragragh. Note: So there are only a few ways for cooks to touch food: ( A.) First properly wash their filthy hands. Than properly dry their filthy hands with brand new clean paper towels. Than place , ( Brand New Clean Plastic Gloves ) on their hands. Once these hands have the , ( Clean Brand New Plastic Gloves ) on their hands. The only thing they touch is the specific food item they are preparing for that specific customer . Than another paying customer comes in. The customer in the drive-thru makes his or her order. Now the cook again, washes his or her filthy hands. Than the cook dries his filthy hands with clean brand new paper towels. Now the cook will place a pair of Brand New Clean Plastic Gloves , on their hands. ( B) The other way cooks should touch food. Is with clean sanitized Tongs. ( C ) The other way to touch food , is with a sanitized spatula. ( D ) The other way to touch food is with a sanitized laddle. The District Manager of this Wienerschnitzel knows all his or her cooks should first wash their hands before touching food. Than properly dry their hands with a clean few sheets of brand new paper towels. Than place brand new clean plastic gloves on their hands. In honor of the : F.D.A. Code: 3-301.11.D. Just watch the young professionals that work for Subway. Sadly the customers going threw the drive-thru , here do not know the unsanitary cooks are touching your hot dogs with their filthy disgusting bare hands. Now here you are giving these hot dogs to your innocent children. Because the District Mansager is too cheap to train his employees properly and buy lots and lots of boxes of brand new , clean plastic gloves. Just like Subway does. Enclosing : Unsanitary. Unclean. Unsafe. See: F.D.A. Code: 3-301.11. D. Bad customer service! read more

We happened to stop by in the front area today. Myself and the children were sadly in shock. Than there was a very nice paying customer in front of us. This nice paying customer noticed the same thing we did. The male white adult cook was touching hot dog buns and hot dog meat with his bare hands. No tongs. Or sanitized tongs. Than the nice paying customer in front of us, asked the female Hispanic cashier don't the cooks use gloves when they touch food? Her response was no. Than the male customer in front of us ,asked for a refund. Plus the female Hispanic cashier asked the male customer is there a law. The customer replied, " Yes ". This is the Food and Drug Adminstration , mandatory : F.D.A. Code: 3-301.11.D. This is the third sentence and third paragragh. There are only a few ways to touch food. ( A ) Clean , brand new plastic gloves. First the hands must be properly washed in the correct hot water . With the correct soap. Than all the soap must be washed off. Than the hands must be dried with clean paper towels. Than the cook will place clean brand new plastic gloves on both hands . Once these hands have on the clean brand new plastic gloves. The only thing these hands touch is the food item they are preparing for the customer. Once these cooks use these clean brand new plastic gloves to touch anything else. Like dirty mop sticks, dirty broom sticks , walls, toilets, after cleaning the bath room. This than is called ,( Croos Contamination ). So the only thing the cook should touch when wearing clean , brand new plastic gloves is that food item they are preparing for the paying customer. Nothing else. Just like the employees that work for Subway. First they wash their hands. Than they dry their hands with clean , brand new paper towels. Than these professionals place clean brand new plastic gloves on their hands. It gets very hot in a kitchen. Sadly some times unsanitary cooks scratch their arm pits to relive the itch. Or their private growing and butt area. The camera should film what they do when no one is looking. The kitchen camera will film this . Or some times when there is no customers the cook gets comforatble and touches walls, oven doors, refrigerator doors and broom and mop stick handles. They can easily forget to wash their hands. Is this something that might cause you and your loved ones to get sick ? Just because the District Manager wants to save money. The male customer , responded to the cashier, "Yes", "there is a law that requires all cooks to wear , clean brand plastic gloves when touching food". This is the mandatory, Food and Drug Administration : F.D.A. Code: 3-301.11.D. The few ways to touch food: Clean brand new plastic gloves. Just like the employees that work for Subway. Next: Clean sanitized tongs. Next : Clean sanitized laddle. Next: Clean sanitized spatula. The number one job at all fast food is : Customer service. Sadlyafter seeing the young male adult cook touching hot dog buns and hot dog meat with his bare hands we left. Sadly all the paying customers that go through the drive-thru are not aware the unsanitary cook is touching hot dog buns with his bare hands. Plus touching hot dog meat with his bare filthy un-sanitary hands. Bad customer service. We left and went to Subway. Bad customer service. Come here at your own risk. read more

Most recently the cashier asked if there is a law that states all cooks must wear clean plastic gloves when touching food. The answer is ," Yes". See: H S C : 113973 Code in California from the Food and Drug Administration requiring cooks to wear gloves in fast food restaurants. The Calif Code Health and Safety Code-H S C : 113973, mandates that single- use nonlatex gloves be worn when contacting food and food -contact surfaces if the employee has any cuts, sores, rashes, artificial nails, had polish , rings, other than a plain ring, such as a wedding band, uncleanable orthopedic support devices , or fingernails that are not clean , smooth or neatly trimmed. This regulation is part of the broader Food Code, which is a model for best practices to ensure the safe handling of food in a retail setting. read more

I love the hot dogs. I do not like cooks touching food with out gloves. The cashier wants to see a law that this is illegal. Its very unsanitary. Subway wears , clean brand new plastic gloves. No reason the employees at Wienerschnitzel can't wear brand new clean plastic gloves. read more