Nick groomed my 7 year old poodle, Chloe. He did a fabulous job. Her coat looks good and she smells…read morefresh. She will be returning in 6 weeks.

I was worried for my dog's first groom. Nick was great! Looking forward to our next visit!read more

This person came into the chat on YouTube for April the Giraffe, having her 5th calf. They seemed…read morenormal to begin with and offered some answers that people thought came with expertise. Then this KC person (I did verify the channel) insulted about 20k people for having paid $5 for a text alert for when April was in labor. Said it was a scam. We all enjoyed helping the conservation park April is in with that small amount. So this KC person ruined our night with the gigantic change in personality. And she is really only a dog walker.

What a rip-off... hidden fees... beware of this business…read more I would NEVER suggest anyone have their pet board here...very weird vibe.

Josh and his staff always take such great care of our dog while we are away. We feel very confident…read morein his care and will continue to do business with him in the future

Roxanne does a fantastic job with my pup. She also truly cares about her pet clients and takes the…read moreextra time to make sure they feel comfortable. And she is super convenient since she travels to you for the service.

Do not go to this place if you care about your pet. Took my cat there, he had mats behind his back…read morelegs and she called and asked if she could shave those areas cause a comb would not work there,.. when I picked him up she complained my cat sprayed her with pee , When I finally looked at him all his fur was shave off head to toe, left some on his head, Vinnie my cat has Fiv and is a very sick cat, she shaved him like that to retaliate for him peeing, She said he did it on purpose, She's delusional,He's on a diuretic due to his illness and sometimes can't help himself. Had Vinnie at his Weekly Vet appointment the day before, Dr Sommerville in Wintersville, He and his staff removed some matting on his sides and I told him I would go to a groomer for the rest, He can verify Vinnie was not that bad.She was mean and hateful, very short with me, and accused me of never brushing my cat, I do several times a day. After I brought him home he was totally traumatized, I noticed some red marks on his side, I have a feeling she hit him, He's been hiding behind a hutch in his room all day and night, he's never done that before, Please if you love your pet, go somewhere else.

From the owner: Gima's Grooming is a mobile grooming service where I come to your home to groom your animal(s). I…read morealso try and stay reasonably priced so its affordable to have done frequently to let your baby look their best year round. Look me up on my website to see prices and to schedule: gimasgrooming.dog. And don't forget to sign up on our mailing list for special promotions and coupons.

Call answered by Ai, don't call back Let my dog sit 3 hours…read more(at least) before starting his appointment 1:00, last one out at 5:00 while she took walk ins and finished them before my dog Charged $30.00 above published price with not much of an explanation ($100.00 is way too much for a small dog!) Tried to talk to owner who just gave excuses. The two walk in's cost $6.00 less than my one dog No satisfaction at all! If I could give minus 5 I would! Rachael is not a good business person, she has a lot to learn!

I went to Groomer's Touch for about 10 years. It was great when Jen was the owner. Now that Rachel…read morehas taken over it appears she not a good business person. I have stayed with her but now I cannot. I called the day before my appointment for my female Airedale terrier this week. She's raised her prices again and I wanted to know the price. She quoted me $85 which as a $20 jump but I accepted it. The morning of the appointment my girl came in with small burr seeds in her coat. I spent some time brushing her legs and belly as well as beard to remove the bulk of them, her torso too but it is quite short cut. My dogs are very active but given the dry hot weather (and fact I've showered them numerous times to cool them off) she was not that dirty since there's no mud to get into as she loves to do. I dropped her off with clipping instructions to take her a bit shorter on her legs. When I arrived to pick her up I was charged $107. This is the second time with has been done to me and this time it was a slap in the face given I called the day before for the price. (I was charged $20 extra another time for my boy which I thought was slimy business practices. Dogs are dirty, groomers clean dogs. That's your business, right?) I protested the extra charge. The girl said "I talked to Rachel, had to bath her twice and she was matted). Bull. She was not matted as I brushed her before I brought her. She shouldn't have needed two baths if she was bathed properly the first time. And she says the new cut took longer. If you don't know a proper groom for an Airedale that is your problem. You are dog groomers who should know your business. And she nicked Mina's private parts in the process. I met a woman right after at another groomers I stopped at on the way home who also used to go the GT with Jen but found Rachel's grooming skills and professionalism lacking. Long story short. I'm done. I will not go back. You're a business owner but won't be for long at this rate, Rachel. Ps. I just got off the phone with Rachel. Although I was told the additional bathe I was charged extra now is standard - she said and I quote 'we bath all dogs twice; b) that the $85 was just a 'base price' so any additional charges- beware! They can charge what they like. And then she hung up on me.