1. Wilborn Motor

    1. Wilborn Motor

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    Fort Worth, TX

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    Wilborn Motor

    3.0 (2 reviews)
    Closed 10:00 am - 5:00 pm

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    10 months ago

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    MCMC Auto - Smashed pumps from the collision and broken pieces of car left all inside of the hood

    MCMC Auto

    (18 reviews)

    South East

    Will absolutely NEVER use this company ever again the customer service representatives are out…read moreright rude and nasty and speak horribly of you to their other employees when you complain about receiving your vehicle after a week only to find half of the very OBVIOUS repairs were NOT completed. Now I'm being treated even worse by customer service and they our right won't even communicate with you not even the "customer service manager" Manuel Medeiros is informative or even the slightest bit polite. Neither is the other customer service representative Jennifer Gutierrez apparently "doesn't have a supervisor" to speak with and also knows nothing about anything that's going on with my vehicle DO NOT EVER BUY ANYTHING FROM THIS COMPANY. I'll do everyone a favor and leave a few pictures of the damages my car still has "after it was ready to pick up Edit 6/18/25 I emailed the customer service manager and was told my car was ready for pickup (because they don't call you and tell you that themselves) I picked up my car for the third time and my driver side headlight is still not working properly, I've paid a cash deductible, received zero reimbursement for all my wasted gas, (the shop is a 45 minute drive one way for me) so it actually continues I'll have to bring my car back a THIRD time OH they're also refusing to give me or send me a itemized list of the supposed repairs. 6/20/25 edit three! Now they're refusing to fix my headlight saying it was an issue before my accident and one bulb is "just brighter than the other" which is false the headlight shine maybe five feet out. So I guess I'm sol even after paying my deductible I don't get a fixed car Last edit I'll be paying out of pocket for my remaining repairs since MCMC is refusing to complete the job they didn't do anything to my headlight

    Turn around on getting your car back is horrible... like a week maybe 2. Call and ask if they can…read moregive an estimate of when it will be done after your parts are in a in line for installation. After that message you get from them don't expect your car anytime soon after that.

    CarMax

    CarMax

    (110 reviews)

    Eastside

    Hats off!!! I was needing to sell my car and had reached out to several other establishments and…read morechose to go with you all; and I am so glad that I did! The entire process was seamless. I was greeted with a friendly smile and a kind question... what can I help you with from Sandra at the counter in the Business Department. I was then connected with Brandon, one of your Business Representatives. He already had my file ready and knew exactly what he needed to do next to get me taken care of quickly; in which he did! He was very customer focused; very kind; very good listener and answered every one of my questions. He was very detailed as he was taking me through the forms to sign. He confirmed that I made the right decision coming there and he really made me feel like a part of the Carmax family; even though, that was my first time ever visiting this location. The entire process was very smooth and very quick; which made my experience at this location, a very awesome one!!! I would definitely recommend family and friends to this Carmax location on Anderson Boulevard, Ft. Worth for any of their car needs!

    We were trying to purchase a car for my sister-in-law and identified one at the Carmax located in…read moreFort Worth. I made an online reservation to view the car. Unfortunately Carmax cancelled the reservation three times. Each time I had to call to have the reservation reinstated. Today, my sister-in-law drive from OKC to Fort Worth to see the car. I drove from Sugar Land Texas. Before Arriving at Carmax, I telephoned to advise I would be paying cash by wire transfer from my bank. After arriving at Carmax at 11:30 am today, my sister-in-law did a test drive and was ready to conclude the purchase. After a one hour wait, we were advised Carmax would not release the car if we paid my wire transfer. At 2:00 pm I arranged for my bank in Houston to issue a cashier's check at their Fort Worth branch. We were advised the local branch would be closing at 3:00 pm today. We returned to Carmax at 2:30 pm and handed them the cashier's check. They spent the next 20 minutes trying validate the check drawn on Merrill Lynch! Finally at 3:51 pm we were allowed to take delivery of the car. Only a 4 hour wait. This was my third purchase from Carmax and unfortunately my last.

    Wilborn Motor - usedcardealers - Updated September 2026

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