I cannot say enough amazing things about Westrom Group Property Management. My property had been…read moresitting vacant with very little activity, and after switching to Westrom, they secured a qualified 2-year tenant in about ONE WEEK, at a HIGHER rent than I previously had. I would never have thought I could get that number. I was absolutely blown away. Jon Westrom, the owner, even met me on a Sunday to walk through the property and talk strategy. That level of dedication is rare. His entire team works with real fire, fast, motivated, and incredibly effective. They communicate clearly, take action immediately, and truly go above and beyond. I'm beyond impressed and extremely grateful. If you're looking for the best property management company in DFW, Westrom Group is it. Highly, highly recommend.

As a tenant I give Westrom group 1 star. I have posted my complaints on their website. They…read moreprotect the landlord but not the tenant. I am renting and never had problems talking to my landlord about issues happening with their home. Tenants are to cut grass, weed wack, trim bushes and take care of the inside as well. I understand that when it's a house. I'm not responsible for their plumbing and other maintenance issue that are the responsibility of a landlord. I am definitely staying away from HOA.

They managed my rental in Fort Worth since 2010 and the only reason I left them is I sold the…read morehouse. They found a tenant that not only stayed the entire time and paid rent on time the entire time but also purchased the house from me. Angela and Rob have been awesome to work with. They will treat you like family and make the transition of leaving them a pleasant one. Although I know they are in business to make money they don't put that first.

Sylvia and Daniela was wonderful, we applied for one of their properties in North Richland Hills…read moreduring a snow storm and they didn't miss a beat. :-) we got approved, was moved in before you know it. Sylvia understands value. She took us through property and showed us everything and anything we would need to know. Honestly this management company seems to care about the type of properties they Manage and provide value with all options. We are new into our lease but so far extremely happy!

Took on property just about one year ago, the 1st tenant stopped paying rent after 2nd month. Had…read moreto pay for eviction that took till Nov 2005. Had no rent for all that time, plus could not find a new tenant without lower rent from $6000 to $4900. We did not approve these terms but Reddick put them into a year lease anyway. Told the management agreement allowed them to make that decision? The staff turn around has been on going, every 3-4 months there is a new person in charge. I would strongly suggest anyone to stay away from this company.

My family and I were looking to purchase a home in Texas. We were coming from out of state so we…read morecontacted the Marshall Reddick Dallas team. We talked with Stephany via zoom and we were so impressed. Her knowledge of the areas, the homes available, the best schools and the property taxes for each city was helpful. When we flew to TX to tour the homes, her and her team were welcoming, punctual, knowledgeable and friendly. We had a great time and found a house we loved. Big thanks to the MR team for all their help. I would recommend them to all my friends.

I was billed for a repair at a rental I did not cause. This is after i provided photos showing…read moredamage that was left from a previous repair. They were supposed to discuss with the owner and never had the discussion. This is after weeks with no communication. Just a bill you are forced to pay so they don't ruin your credit based on the opinion of the expert that failed to fix the problem the first time.

We had a great experience working with Common Ground Management. Their team communicated clearly…read moreand made coordination smooth from start to finish. We especially appreciate their prompt payment and professionalism -- it truly makes a difference. We look forward to working together again.

Very unprofessional, misleading, and unfair…read more My husband was called to serve in the Israeli Army Reserves, which forced me to break my lease. From the very beginning, I clearly communicated my situation to the property manager, Brittany, by email. She instructed me to provide a letter from the Army, saying the company would review it and potentially relieve me from termination penalties. I submitted the letter, only to be told it was insufficient. Brittany then referred me to Melissa, who told me over the phone exactly what additional information was needed. I went through the expense and hassle of translating, notarizing, and revising the letter exactly as instructed. After waiting days, I was abruptly informed my documentation would not be accepted simply because my husband serves in the Israeli Army rather than the U.S. Army--a fact they knew from the very beginning. Instead of being upfront, they misled me into wasting time and money, making me believe compliance would resolve the matter. To make things worse, Melissa ignored my emails and calls entirely. I had to send multiple follow-ups just to get a partial response from Jamie, while Brittany also stopped replying. This is the type of customer service they provide--unprofessional, unresponsive, and dishonest. I was transparent from the start, but Primrose and Olympus Property were not. Their lack of accountability has caused me unnecessary frustration and hardship. I would never recommend doing business with them.

Amazing people with wonderful values who genuinely care about the residents at their communities!read more

Was easy to get in contact with. And kept us up to date…read morewith our status. Was never left in the grey during the process.

Where do I even begin. This is a good place to recommend for someone you hate. I've never had a…read moreworse experience than speaking to "Shaker" or "Basco" and frequently being interrupted. From what my wife said, someone else in one of the complexes we're in is thinking of calling the health department because they're taking so long to do repairs. The units they manage are okay but the service is the worst we've ever experienced. My kids are so glad we left and have people who actually "help us take care of our home". In all seriousness, I wouldn't recommend renting from this company, save yourself the trouble. If I could give it 0 stars I would

I have used two other property management companies for my eight rental properties and they all…read morewere so-so at best. Contre is the first company to Really! do a great job in protecting my assets AND getting me good tenants. Very responsive and a joy to work with. I am very pleased.

From the owner: Our mission is to serve our customers by applying our extensive knowledge and experience while…read moreachieving and maintaining complete customer satisfaction. We offer our clients prompt, professional and friendly service every time. Our goal is to provide a full range of property management services with integrity and personal care.

Response to comment: Yes, I was informed that $50 of the $250 would not be refundable due to…read morebackground check etc. However, that is not what is being discussed in my review. What is being discussed is the $200 refundable portion. This matter has finally been resolved after 6 months and I have no further questions. The response did not address customer service issues at all. Renter beware.

I lived in these apartments for a couple of years. These are not the "upscale" apartments they…read moreadvertise. They are just a basic standard of living. If a resident's apartment needs a repair, it is fixed in the cheapest way possible. If you're looking for energy efficiency, keep looking. The "security" gates are frequently broken and standing open. The walkways in the buildings are stained and need some serious power washing. The landscaping around the office and pool look great but the rest of the property has dead or dying shrubbery in places. The management started allowing "back yards" for pets on some apartments, which meant some residents could just let their dog poop there and leave it, instead of picking it up every time. On at least one of them, the grass was completely destroyed (not my idea of upscale appearance). And then there was the resident with a back yard complete with an outdoor large screen TV, swim up bar appearance (without the pool), and giant blue canopy over the whole thing. No thanks. Just too many issues.

This is the WORST COMPANY EVER!!!!!! I would also like to give ZERO stars. If I could do a negative…read more20 I would! I moved here to TX from another state and I have had nothing but problem after problem with these people. They don't want to fix a damn thing but they sure expect you to pay every cent on time. They will not respond to calls/texts, and also lie about the communication that they have had with me in the past. I got roped into a 15 month lease as well, because "they only renew leases in December" and it was that or nothing. I should have known better! The damn lease is like 30 pages long! Like who does that?! They want to charge for things that are out of my control and then send maintenance guys over that are total jerkfaces! I canNOT wait to get out of this expensive ass house!!! I pay TOO much money to not be taken care of!!!! When we moved in there it supposed to be "clean". Not sure what their definition of "clean" is but there was blood on the wall, dust EVERYWHERE, dirty floors, and many things that didn't work or were broken and need replaced. Some, most, still haven't been taken care of. OR they will come fix something a day or two before they do their walkthrough, which is crap. OH and do NOT forget that they use the CHEAPEST supplies possible! The paint comes right off the doors if you touch it at all, the blinds are crappy, the cabinets are CHEAP and fall apart, the plumbing is shit (no pun intended), and I could go on and on. They NEVER schedule anything with me. They just assume I will be there when they tell me to be. It doesn't work like that! I would not send my worst enemy to this place to rent/buy/lease/ or anything else! HORRIBLE!!!!!!!!!!!! Asked another member in the house what they would like to say...."You pretty much covered it. They complain about every little thing, communication is non existent, they are money hungry dillweeds that don't care about anything but that next dollar hitting their bank account!" Never Again!!!!!!

I was delighted with the Fort Worth Red Team Real Estate staffing. From the moment of my move in,…read morethe team was professional, courteous and gracious. My end unit was beautiful and quiet, the perfect fit for a professional. Red Team uses an online app that makes requesting service, as well as paying lease fees efficient and easy, even for older residents. Early in my lease, I placed 1 service request and it was handled beautifully and quickly! I felt comfortable in corresponding with the team, especially love Jennifer's as my property manager. To any future residents, you will love Fort Worth Red Team Real Estate. You are in good hands indeed. Lisa B