I cannot say enough amazing things about Westrom Group Property Management. My property had been…read moresitting vacant with very little activity, and after switching to Westrom, they secured a qualified 2-year tenant in about ONE WEEK, at a HIGHER rent than I previously had. I would never have thought I could get that number. I was absolutely blown away. Jon Westrom, the owner, even met me on a Sunday to walk through the property and talk strategy. That level of dedication is rare. His entire team works with real fire, fast, motivated, and incredibly effective. They communicate clearly, take action immediately, and truly go above and beyond. I'm beyond impressed and extremely grateful. If you're looking for the best property management company in DFW, Westrom Group is it. Highly, highly recommend.

I am done with renting from a company that tells you that the privacy fence is a privilege and they…read morerefuse to fix it. The back spicket is broken and you can't connect a hose to it plus it's coming out of the siding. My fence is rotting to death. We don't use the pool anymore because adults aren't allowed to have fun. Ridiculous. I'm not talking be inappropriate. We should be able to bring a noodle? As a renter I pay for all of this. We pay over $2200 a month for 1600 square feet and that includes the garage. They care more about the land lord than the tenants. When the lease is up we are out. I recommend everyone do research before you rent. Rent is always negotiatable if you're dealing with honest people! I will not attack anyone 1 person. I feel that both renter and landlord should be happy not just 1 sided. Jon I have discussed these problems with you months ago and I texted you today around 11:50am and it's 5:00pm. You are the one who made the rules and said that the privacy fence is a privilege and your office says it too. In fact you have it in your hand book. You haven't solved any problems for me to write a good review. I told you I would not put a good review in until I see changes. No changes on your end at all. Don't come on here and lie. I respect honest people. You aren't being honest. This relationship will end on the last date of the lease and I will take care of everything you need from me to get out of here. I will end with that. Anything you say after this I will come back with facts. Let's leave it alone and just make it to next August. We are not breaking rules and taking care of the property with love and care. So I should have no problem getting my deposit back when we move! I already handed over my documents to a professional. I am just covering myself. God bless

We had a great experience working with Common Ground Management. Their team communicated clearly…read moreand made coordination smooth from start to finish. We especially appreciate their prompt payment and professionalism -- it truly makes a difference. We look forward to working together again.

Very prompt and professional. Ty and Rivka are reliable. I…read moream having a pleasant experience with them.

My family and I were looking to purchase a home in Texas. We were coming from out of state so we…read morecontacted the Marshall Reddick Dallas team. We talked with Stephany via zoom and we were so impressed. Her knowledge of the areas, the homes available, the best schools and the property taxes for each city was helpful. When we flew to TX to tour the homes, her and her team were welcoming, punctual, knowledgeable and friendly. We had a great time and found a house we loved. Big thanks to the MR team for all their help. I would recommend them to all my friends.

Purchasing an investment property through Marshall Reddick was the best decision I ever made. Not…read moreonly was the buying process really smooth (their website is awesome) but having them manage my property has made it super easy to be a landlord. Glenn Weaver is a great manager, and Monique Jelley is a very proactive maintenance manager. Things like lease renewals and annual inspections are handled ahead of time without me having to ask, and maintenance requests are conveniently done in the online portal. I would absolutely recommend the MR Dallas team for purchasing and managing your property.

BAD FOR HOMEOWNERS. First, I don't think a Fort Worth location exists. I was never able to meet a…read moreperson face to face and when I had an issue with a garage door opener they directed me to a drop box in Dallas. This is a team of work-from-home people spread throughout the metroplex. Their people will never actually step foot in your home. Only their subcontracted local vendors. They don't communicate or screen tenants. They allowed tenants to move into my property without paying a security deposit! Those tenants stopped paying rent, had to be evicted, and they trashed the house. I was under contract for 12 months, my property was occupied for 7 and I received rent for 4.5. They hired vendors to clean up, including a deep clean. My property sat unoccupied and full of crap (literally, dog crap) for a month before the vendors came. And they didn't clean. I sent pictures and videos detailing the incomplete work (large spots of washable paint that I could wipe up with water, animal fur and lint stuck to baseboards, cabinet faces splattered with food, etc) and asked that the invoice not be paid until the vendor came back. They paid the vendor anyway and said the vendor told them there had been "stains". So I ended the contract and had to do the work myself anyway. I lost a ton of money using this company.

STAY AWAY. STAY VERY FAR AWAY. This is absolutely the worst company I have ever worked with. Not…read morejust the worst property management company. The worst company period. They managed one of my investment properties and it was a complete nightmare. You have 17 different departments that would have to answer for any of your needs. One for billing, one for repairs, one for leasing, one for customer service etc.... You speak to a new person every time and they are hourly employees based out of another country. Yes, their door fee is great. $109/mo but they bring a new meaning to the word cheap. This is the biggest JOKE of a company. I promise you with all of my heart and soul..... DO NOT WORK WITH THEM. This company is temu property management. They lock you into a contract because and once you're locked in... you're stuck with the incompetence. There are no amount of words to describe my disgust with the employees, management and owners of this company. I have had to speak to every layer of this company to get things done. I do have ONE positive thing to say about this company..... You dont HAVE to sign with them. That is all.

Our homeowner's association switched to Action Management a little more than a year ago. Their…read moredeep dive into our building's systems, staffing, procedures, and physical appearance has been impressive. I am on the board of directors, and while it was a difficult decision to make a management change, we chose a great partner. We have been going through maintenance issues as an association, and have a major project on the horizon and their guidance, expertise, and professionalism has been a welcome addition to better managing our collective home. I can only speak in my capacity as a homeowner, but I am quite satisfied with the changes.

From the owner: Action manages over 300 homeowner community associations throughout the Western United States. More…read morethan 50,000 total units under management.

My husband and I love the work and the professionalism from Nathan and his Team. It has been a…read morepleasure working with him caring for our condo and making sure everything fit our need on our vision towards our investment property. His fees are responsible and fair. Thank you for providing excellent service.

Leased from them previously and the staff was very hard to deal with . I was always on time with…read morepayments but it was hard getting them to fix anything around the place . Ended up paying out of pocket for my own plumbing , fumigation etc . Very uncaring about anything more than money . Some places are just painted over quickly and nothings actually fixed .

READ THE BAD REVIEWS AND HOW THEY RESPOND TO PEOPLE…read more There is a signed lease that states no management company will be brought in, yet THIS company was brought in to manage a property that my sister rents. She stated concerns to this company, such as mold in the house, mold coming out of the jet tub, the house flooding every time it rains, a fireplace that cannot be used for whatever reason, rats, the list goes on. Just look at their nasty response they gave her in the previous reviews. Robert's true colors came out! They stated "you're pissed because you can't afford bleach to sanitize the tub, cmon, this is ridiculous".... it's not a tenants responsibility to get rid of preexisting mold and it speaks VOLUMES how much they lack respect and common decency for anyone they do business with. "No one twisted your arm to rent" again is bold talk over the internet, especially when after all was said and done this company texted her basically blaming the owner of the house for all the issues, then quit! Learn some respect. As a property manager ITS YOUR JOB to manage the property which includes maintenance and major repairs. I would not recommend anyone do any type of business with this company. If you see their name, run the other direction. There are so many other options to lease or buy from such as dfwurbanrealty. Don't waste your energy on these disrespectful clowns.

I wish I could give them a Zero! We were interested in a home that has been listed for 39 days…read more First he tried to get us to hurry and view the home by informing us he had two other showings that evening, untrue and then he wanted us to move up our move in date as he really wants someone in the home. Our agent did inform him of our credit situation adding that we are long term renters with a rental history of 25 years in the same home. No problem...Not! We viewed the home loved what we saw, submitted all necessary paperwork with 3.5 times income required for home, the norm is 3 times the amount, paid the application fee and we wait to hear back for approval. He denies us based on our credit scores and tells our agent "No way I can put them in a nice home with those scores" implying our credit dictates that we should only live in a low income home! But I make the salary and clearly I can afford the home. He is prejudices, bigoted and narrow minded! The world is recovering from a pandemic, people with no credit problems have credit problems now and some have even lost their homes due to job loss! If this is the type of property manager and minister you are I respectfully decline doing business with you. I understand why this property has been listed for so long he has no empathy or compassion. I can't even imagine what type of minister he is and what is he teaching...birds please flock together and prosper don't associate with non-flying birds they're not deserving of your presence! Not worth the time you will spend dealing with him!!!

If I could give them zero stars, I would. I paid a rush fee to move in early and couldn't even move…read morein because of a broken water heater that I found leaked all over my floor day one. I did not receive a refund for days I was unable to move in and the house was in disgusting shape. Every time I put a maintaince request in, it gets canceled. I moved in a month and a half ago and I still have not been able to get them to send a locksmith out to give me keys to access my own mailbox. They are rarely open and when they are, they don't often respond in a timely manner. I would suguest avoiding any property managed by them.

Warning to Landlords! I bought a home in Fort Worth at the…read moreend of 2020 with the hope of retiring there in a few years. In the meantime, I wanted to rent it out but, as I live in California, I needed a local company to manage the property for me. Sad to say, I was lured in by SPM's website and their slick salesman who promised me a top-notch screening process and A+ management services. Let me begin by stating that I realistically acknowledge that there are no guarantees in this business with respect to the tenants a property management company places in your home. Someone could pass all the screening parameters and still turn into a nightmare. However, what their website promises is a far cry from what they actually deliver. According to their site, they "Specialize in RELIABLE tenant selection". To be fair, they found us a tenant very quickly. I was impressed. As a part of this process, I found out that as the landlords, they 'protect' me by not giving me any information about the tenant (the industry standard, I know) but assured me that, as it states on their website, their screening process includes "credit, employment, criminal, and past rental checks." As you can imagine, things did not go well. The tenant paid his initial deposit. Then I didn't hear from him again for over 2 months. No rent, no correspondence, nothing. I asked SPM to go out to the property to check in and find out what was going on. They refused. Then the HOA violations started coming in. With pictures. And what the pictures showed was that the tenant consistently had so many vehicles in the driveway that cars were parked across the sidewalk. I asked SPM to go out and find out what was going on and how many people were actually living in the house. Still they wouldn't go. After 5 HOA violations and as many requests for them to investigate, they finally sent someone out to do an inspection, that I had to pay extra for. The pictures I received from the inspection showed the house in complete disarray with broken windows, scratched doors, evidence of animal damage, garbage everywhere, etc. I had to fly out to Fort Worth myself to manage this situation. What I found when I arrived stunned me. The property looked like a crack house. There was garbage strewn across every surface including greasy bags of food left on the carpets. Holes in every wall. They stole my shower heads and my alarm system (why?!). Towels bars had been ripped off the bathroom walls. Cabinet doors were hanging off the hinges. There were grease stains all over the garage floor and driveway. It was thousands of dollars' worth of damage. Incidentally, when I checked the mailbox (and remember, this was my first tenant) there was correspondence addressed to 9 unrelated people - all overdue bills, collections, etc. There is no way that the man who rented my home, this animal who lived like a refugee from a drug den, could possibly have passed any legitimate screening process. It's inconceivable that this guy had good landlord references, a decent credit score, a responsible, well-paying job and a clean criminal record. When asked about this, SPM had nothing to say and would produce no evidence of their screening process. By the way, you can see a similar horror story on the Better Business Bureau website from a review dated 9/9/21 (maybe this is why they've dedicated one of the links on their website to their own blog telling you why you shouldn't trust negative online reviews). Add to that their negligence in doing any actual 'management' of the property and, in the end, I as the landlord, have to eat all the costs. SPM is nothing but a sham, from the buttery sales pitch for a product that they will never deliver to the incredibly inept accounting (they tried to charge me for the eviction twice and their monthly fees even after I fired them) to their refusal to do any actual work. The only thing SPM does well is take your cash. See the video of the damage here: www.youtube.com/watch?v=k0c0mTeXxhU&ab_channel=SpecializedPropertyManagementReview Read the full review at https://specializedpropertymanagementfortworthreviews.wordpress.com/