This is the best place for all things bird related!…read more Brooks is the best! We appreciate his enthusiasm and knowledge! He is making a huge difference for the Charleston community!

What a beautiful store with an amazing selection of bird feeders and feed. They also have a wide…read moreselection of gifts for nature lovers of all kinds. I also loved the handcrafted greeting cards. It's a clean and well organized store. The staff are incredibly knowledgeable and helpful! They helped us pick out a squirrel proof bird feeder and an easy to clean hummingbird feeder. They guarantee the feeders and do repairs on site. I will definitely be back!

This was a very good place to learn all about birds. This is my bird lulu. She is a 3-yo cinnamon…read morePearl Cockatiel.

From the owner: Exotic Vet Care (formerly Birds and Exotics Animal Care) is South Carolinas premiere veterinary…read morepractice dedicated to the diagnosis, treatment and prevention of disorders affecting birds, reptiles and other exotic animals (ferrets, guinea pigs, hedgehogs, rabbits, fish, etc). We are currently the only state of the art veterinary hospital in South Carolina created especially for the needs of birds and exotic animals. Our founder, Jose Biascoechea, DVM, Dipl. ABVP (Avian Practice) is the only Board-Certified avian specialist in the state of South Carolina. We also accept referral cases from veterinarians throughout the state and surrounding areas. Why see a specialist? Traditional veterinary education usually does not adequately prepare veterinarians for the care of unusual pet species. Mammals, birds, reptiles, fish and amphibians all have their own anatomy and physiology, and treating their illnesses requires knowledge of this diversity. When veterinarians attempt to treat these spe

April G in the grooming salon always takes good care of our dogs. She has given them all great…read morehaircuts. Highly recommend her. In terms of the rest of the store and Banfield they are a little slow. When I go to checkout there is usually one person at the register, so maybe understaffed? I received little help on the floor. Some older gentleman was ringing me up then told me I had to go back to Banfield for some verification. When I went back there for him to ring me up he was gone. I asked him to finish checking me out and he said he couldn't that he was a cat trainer. I guess their employees do several jobs, instead of focusing on one which maybes them very distracted and unorganized.

This is my 2nd visit to the Mt Pleasant site. I tried to book appointment online for $46, but app…read moredidn't work. I called 48 hours ahead, and requested $46 service. Arrived to a salon that was crowded and at 7:00am fur all over. I decided to try again, and when I checked out the fee was $8 more. I inquired why, and was told there's a holiday fee increase. The groomer told me to ask at checkout about the price. The manager insisted price was online posted (on last page), and I explained how I called in... he didn't care and would not honor. Both store and groom area were dirty, urine and fur on floor, way too crowded, and rude. PetSmart has lost me as a customer ever again as all parts of the visit were disappointing.

Exotic Vet Care is a specialty vet. Just like a person who has to see a heart specialist it costs…read moremore than seeing your family doctor or in this case a regular dog/cat vet. Exotic animal care is expensive, and this vet has an amazing amount of knowledge and equipment to treat exotics. Due to their high demand, they have to be strict about keeping appointments. The staff is very friendly and helpful.

I took my bearded dragon here when he was really sick and sadly he didn't make it however the vet…read moretook extreme care of him and I she explained things where I could understand it and I would 100000% go back to her if I get another reptile

After my cat enjoyed a play date last week with two of his buddies (and former foster kitties),…read moredecided I had to buy this cool toy that had been brought over for sharing by the other cats' owner. Searched on the internet and Petco.com had it - added bonus, it was on sale. Ordered the toy and marked it for pick-up at the local Mount Pleasant store. I love that feature! Secure the item and pick it up next time I'm out. Received my email from Petco.com saying my order was ready, and it such a simple process. Go in, show them the email on my phone, give my name, and voila - the item is pulled from their cabinet up front (very close to the front door and quick), and I am on my way. Added bonus is getting to see the cute dogs who come in for grooming.

This was the second time I had a terrible experience with Petco Grooming, and it will definitely be…read moremy last. The first time, I called ahead to make sure everything was in order before driving to my appointment. When I arrived, I was told my dog's rabies vaccination was out of date. No one mentioned this during the phone call, and because my vet was already closed, there was nothing I could do except leave and waste my trip. After updating everything, I scheduled another appointment and again called beforehand to confirm there would be no issues. I specifically made sure to bring proof of the rabies vaccination with me. When I arrived, I informed them that my dog takes Prozac daily for separation anxiety. They then refused service, claiming they could not groom dogs taking Prozac. This made no sense. Their website states restrictions regarding sedatives such as Trazodone, but Prozac is not a sedative--it's a daily prescription medication for anxiety. Instead of clearly explaining their policy, Jerry and another employee seemed unable to find the actual policy and were trying to reference unrelated documents. The entire interaction felt disorganized and unprofessional. What was most disappointing was the complete lack of accountability. No one apologized for the inconvenience, despite this being the second time I had called ahead specifically to avoid issues and the second time I wasted my time driving there for nothing. At this point, I have no confidence in this grooming department. If staff members can't accurately communicate or understand their own policies, it doesn't inspire trust in the quality of care they provide. Very disappointing experience, and I will not be returning.

Paws-itively the best in Mt P. We've used three others and none compare to the quality of care,…read morecomprehensive approach and family service of Shuler. Marian Shuler Holladay is the first we've ever seen legit get down on the floor with our skiddish GSD. The entire staff is skilled, loving, and truly embraces pets like family, which to us they are!

We have a very anxious fur baby when it's time for a trip to the vet - Shuler is wonderful with…read moreworking with us to help it not be so stressful for him.

I am very disappointed with my recent grooming experience at PetSmart. When I picked up my dog,…read moreKahlo, no one told me she had been nicked on her ear during her groom. I only discovered the injury after we got home. I understand that accidents can happen, but what I can't accept is the lack of communication and transparency. Over the next several days, Kahlo repeatedly shook her head because of the discomfort, causing the wound to reopen and bleed multiple times. I ultimately had to take her to the veterinarian, where she was diagnosed with acute moist dermatitis. This resulted in an unexpected vet bill that I was not in a position to afford. Had someone simply been honest about what happened and explained how to care for the injury, this experience would have been very different. Pet owners deserve clear communication when something goes wrong, and I hope PetSmart does a better job of being transparent in the future.

I now see that it's not just me and this has been going on since the store opened. (See all 2-star…read morereviews and bellow, some 3-star) WHY do they post instore & on their website as well as having a sign "salon walk-in services" when you walk in the door 2-6 Yappy Hour, Mon-Fri! CLEARLY, they don't understand the concept of "walk-in service" NOT requiring an appointment!!! I've have tried to 3x's this year (its April) to get my dog in during yappy hour and the first time no one was there-they were closed-shut down/lights off and everything. The manager on duty opened up the salon and did her nails himself. However, no real apology, just that he had to manage his employee hours & it was slow. It was 5pm! I even left work to get there during Yappy Hour. The second time I had an appointment for 1 of my dogs and was going to bring the other back when they were finished just to get her nails trimmed. I was told they wouldn't be able to get her in because they were booked... It states you provide WALK-IN services on the sign I just passed! Today the third attempt since they told me to try back during the week and today was Tuesday, I go in at 5:20pm and was meant by Andrienna who was quite rude and unforgiving. She made it clear that I had to make an appointment regardless of what your store sign states, and that they had already closed everything down and were leaving... EXTREMLY unprofessional and definitely not a customer service centered business. Again, no empathy, no apology, just attitude like I was disgusting her. DO BETTER PETSMART!!!!!!!!!!!!!! I will be reposting this to as many places as I can. UNACCEPTABLE!!!

I've had an amazing experience the times I've been to Petco! The groomer Ruth has been amazing to…read moremy Husky German Shepard! There was a gap between me taking her to the groomers and Ruth has been so helpful and patient with getting my doggy back in routine of going to the groomers and I couldn't be happier with the results everytime! Everyone compliments her on her fluffy, soft, and clean coat and I have to thank Ruth for that! I also am always grateful for the help around the store I get when I'm looking for products that best fit my doggy so I've truly had nothing but great experiences here. Is it expensive yes, but what pet store isn't! Haha. Thank you Ruth & to the Petco team that has been helping me as well, see yall next month for Lilly grooming!

Do not take your pets here for grooming. I had the worst nightmare ever. They cut her during…read moregrooming and called me to meet them at urgent pet care. She needed two staples and was in pain, plus she looks like a drowned rat. She's a 4.5 pound Maltese! The grooming manager paid for her hospital bills, but I'm still very upset. They offered to finish her grooming when she heals. I don't think so!!! Never letting them take scissors near her. Unbelievable! Should receive negative stars. This is Sophie before and after grooming.

Horrible experience. Cats were extremely traumatized! Dogs running around like bat shit crazy while…read moretending to two cats muzzled and helpless!!! I waited to write this but want everyone to be aware that this place is disturbing, disgusting and down right awful. Please stay away! Only paid because I didn't want hassles. She should be shut down!!!!!

DO NOT TAKE YOUR ANIMAL HERE- INJURED MY DOG IN MULTIPLE PLACES, Vet said "WORST GROOMING SHE HAS…read moreSEEN IN HER 20 YEAR CAREER" We took our Bernedoodle dog here for grooming. She had not gotten a haircut in 4 months, so her fur was fairly matted (as doodles normally get) and we knew she would need a shave. Our dog left with cuts on ALL FOUR PAWS, both ears, the end of her tail was clipped and hasn't stopped bleeding for 4 days, her forehead was nicked AND her butt/vaginal area is EXTREMELY swollen and INFECTED. We have since spent $300 at the vet because of the infection and cuts on her body. When we took her to the vet, she said it was the worst grooming she had seen in her 20 year career and that the woman shouldn't be allowed to groom animals. When we told the vet that it was Bark and Meow who did this, she wasn't shocked and said this had happened before and that the woman was horrible to animals/had a bad reputation. We called the groomer to let her know of our dogs cuts/infections, and she didn't accept any blame for the injuries she caused- she continues to say that our dog was so matted she "had to do it". While yes, our dog was matted, THAT IS NO EXCUSE FOR INJURING AN ANIMAL. She is going to comment on this post trying to discredit what I'm saying. DO NOT LISTEN. I completely understand that she was matted and needed to be groomed, however this woman straight up injured our dog. Look at the photos attached for proof. ***UPDATE: The woman said that we signed a matting waiver WHICH WE NEVER DID. WHATEVER YOU DO, DO NOT LEAVE YOUR DOG WITH THIS WOMAN. HER BUSINESS SHOULD BE SHUT DOWN.

Love PetSmart. Everything you need for your pets, all under one roof. Stopped in to get some treats…read morefor my cats. The Humane Society was there trying to find new homes for these cute little pups. We had stop and play with the puppies before going in. Our experience at PetSmart was good. Good customer service and checking out was a breeze! I recommend PetSmart!

I went in the day before thanksgiving to adopt a kitten, adoption process was a breeze, however!…read moreThe kitten has fleas and I was not made aware of this. I called PetSmart and made them aware and was told "our kittens don't have fleas" which I know for a fact is bs. They do not sit and check each individual kitten when they just got transferred from the shelter the day before. I did not have fleas in my house prior to this and now I do. The only thing they offered me is a discount on flea sprays and over the counter preventatives which I have already tried with no luck, they said it would only be eligible to redeem at their store which is an hour away from me. I now have to pay a vet bill! If you adopt a kitten from here EXPECT FLEAS!!! UPDATE: my kitten has worms now as well!