Since my original post Jacob, the parts manager, reached and has resolved my issue. He was very nice and helpful! Thanks for taking the time to fix the problem! I would recommend speaking to Jacob if you have a parts issue. S. Dunn read more

went in looking at a Harley Davidson nightster after I've been on road kings my entire life and Bruce told me the specs and the pricing and everything and a road king caught my eye on the used lot he said you may be a little disappointed going from a road king to a nightster just because it's a different style and different handling bike (he was damn right!) he brought up the used 2017 Harley Davidson road king that was in damn near brand new condition and I got a kick out of it they were short staffed and were unable to provide the staff required to do a test ride but I didn't care I wanted that bike and Bruce made it happen got me all set up on it came in and left with it in under an hour best decision I've made when it comes to motorcycles even better they sent me a box of brownie cookie cupcakes and there were freaking fantastic read more

Wild West Harley-Davidson - Me about to roll it out the door - Motorcycle Dealers Near Me - Lubbock, Texas

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They could have sold 2flhtk yesterday on September 1st!the sales men were not interested and didn't want to give either bike a trade in value! We were traveling but could have bought it on the spot if we were going the right numbers!. read more

I would give them a zero but I can't. My bike was wrecked and was advised I could get an estimate in 2 weeks. I paid 4k for the repairs and they gladly took my money. There was 0 communication, they never called me since the day I dropped off my bike waited two weeks and called them and they said they had two bikes in front of me. Two weeks later and I called and they said they had one bike in front. Employee did not show empathy or sympathy for my inconveniences. I just picked up my bike and asked that the check get shredded. The employee advised me "it is a shit show in the service department." I was also told "My bike wasn't the only one in their shop and I would get a callback later in the day." Which I can confirm did not happen, management did not step up. I have been a loyal customer for years and brought in business as well. The fact that I'm someone of color there was also no urgency to tend to me but for others the world stopped. read more

Riley was my salesman that sold me a street glide this summer. Great dude,, it was a used bike, but new to me. I've already put over 5 thousand miles on it,, and no issues. I can not complain. read more

Recently had to have my Harley reprogrammed these guys were terrific polite on the job quick and I really appreciate them

All Harley dealerships need to take their cue from Wild West in Lubbock Tx.!!!! I had been in the market for a new bike for about the last few months. I've only ridden Harley's and so a new Harley was a forgone conclusion. The only question was from which dealer was I going to purchase. I work in the Permian basin so it was a choice between Lubbock, Odessa or El Paso Tx. I couldn't be more pleased with my choice. My salesman, Michael Hay, was friendly and extremely professional. He was attentive but never pushy. He customized my buying experience by asking what my needs were and didn't try to force me to get into anything I wasn't ready for. Wild West really bent over backwards to accommodate me and what I was looking for. Needless to say I bought my new Harley and I love it! Thanks again to Michael Hay and all at Wild West Harley Davidson. I'll definitely be be back when it's time to upgrade. read more

Wild West Harley-Davidson - Motorcycle Dealers Near Me - Lubbock, Texas

Very friendly, clean, good selection of bikes and apparel. Several clearance items and many in larger sizes too (4-5xl). Highly recommended. read more

Wild West Harley-Davidson - Part of interior showroom and apparel in back. - Motorcycle Dealers Near Me - Lubbock, Texas

Okay I have been in town a few days now and I can say Texas IS the friendly state. Since we are a Harley Davidson family, it is only right we stop in at the local Harley Dealer and pick up a few souvenirs from Texas. This place is huge, the staff is super friendly, and they have some really good deals. I recommend to stop by here if you ever visit Texas. Great photo props too. read more

Wild West Harley-Davidson - Wild Wild West!!!! - Motorcycle Dealers Near Me - Lubbock, Texas

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This is one of my best best dealerships I have ever been to. Hats off to you guys. Ray read more

Wild West Harley-Davidson - Motorcycle Dealers Near Me - Lubbock, Texas

Great staff!! Very helpful and cool. Had an entertaining conversation with a sales person. Lots of apparel to choose from.

Extremely nice people that will help you out wether you know your shit or are clueless. Sold me my first bike with a killer deal. Definitely got more than what I payed for. Joe (salesman) advised me on what would be the best deal for my skill and price range instead of just trying to sell me a motorcycle so that he could get a sale. He even helped me with upgrades just to be nice read more

Love the American stuff. Got there at closing and the staff was still friendly, not trying to run me out.

This Harley bike shop is awesome! The staff has always been welcoming and friendly. The service shop does great work. They have a wide variety of clothing and accessories suitable for Harley riders. I'm not sure that this is their fault, but it did take me three months to get a few pairs of jeans in that I had ordered. By the time the jeans came in it was already summer. read more