this is the WORST place to buy your illadelph "water pipes" i drove from san jose, 127.7 miles to buy an ash catcher which he said he had in stock, and in he i mean SAM, told me he was the owner over the phone i drove here in a hurry because he couldn't tell me the price over the phone, but he said the price was around the same everywhere else well no it's not...an inline ash catcher at 499.99, on aqua lab tech for 330.00, i showed him the link and the availability and now what HE SAYS HE'S NOT THE OWNER ANYMORE, JUST A WORKER i'm guessing in sacramento he's the only one carrying illadelph so he jacks his prices up ALL HIS ILLADELPH GLASS PIECES ARE OVER PRICED spoon pipes for 249.99? everywhere else for 149.99 this guy claims he has the fattest selection in illadelph, he's never been outside of sacramento, THE CAVE IN SAN MATEO shits on him he said he's been in the business since 76, but can't even price match? his excuse is the items are so rare so he has to sell it for the max price? so you get an account with illadelph, rare, and you jack up all the prices above RETAIL at a RETAIL store. i've worked retail for many years, and i have been using illadelph for two years strong i know my product, i know my prices, this man SAM, made me drive 130 miles for nothing, HORRIBLE BUSINESS, in fact i drove 86.6 miles to berkeley afterwards, and they had the exact same amber inline ash catcher for 360.00, done deal this is by far the shittiest smoke shop i went to again this is a smoke shop, this man is an old hag who tries to rip his customers off, just because you've owned this place for 35 years...you don't get to raise all your prices by 1-200... i was nice, i came in after a long drive, had cash ready, and this man just turns me down for regular pricing at first he was trying to tell me that aqua lab tech was selling a water pipe more expensive than them..COULDN'T EVEN SHOW ME THE LINK TO IT, and believe me i'm always on aqua lab tech's website. OH AND SAM IF YOU'RE READING THIS: I HOPE YOU LOSE YOUR ILLADELPH ACCOUNT, I WILL BE SURE TO SEND THEM AN EMAIL ABOUT YOUR HORRIBLE CUSTOMER SERVICE AND COCKY, OLD ATTITUDE; YOU CAN'T LIE TO YOUR CUSTOMERS, YOU TOLD ME YOUR WERE THE OWNER, NOW YOU CAN'T PRICE MATCH CAUSE YOU "JUST" WORK THERE ALL OF A SUDDEN -never returning customer read more

The worst service ever!!!! They didn't want to sell me a highly educated dabber separate from the carb cap. They insisted that it comes as a "set". Everywhere else sells them separately but they wanted to charge me for pieces I didn't need. The owner told me that it came only as a set. From him telling me that I knew he's trying to hop a fence and get over on me. I didn't barter or anything, I was being polite. I jus walked out. NEVER COMING BACK!!!! read more

Horrible! I went to this place three times each time the owner was completely rude & has no customer service skills. 1st visit was not in the store for 5 minutes & was being rushed & was told " hurry up & buy something because he was busy but no one else was in the store. 2nd & 3rd time refused to help or answer questions & was denied access to the rear half of the store because he was helping someone else. Me & friend were told come back tomorrow & hopefully I can help you! I will never go back in this store. There are other smoke shops in the area that know how to treat & accommodate customers. Sam learn how to treat customers with respect & get some help to accommodate multiple customers in the store! This place has a lot of stuff but overall it is the worst business I have been too & will not ever return!!!! Buyers beware! read more

Super weird experience here as every single time I have been in here it's been a great experience. The owner was always nice and helpful. But this time I walk in to buy some Raw Tips and get told its $2 and as I pull out my card he says he can't take my card for such a low dollar amount. I say ok I'll buy something else and he says it's a $15 minimum and he doesn't want to make me pay that much. I go look for change in my car, only have $1.25. Shoot. So I go home and grab 3 quarters and I go back. I walk in tell him I have the money and he says "$3?" And I go "Wait you said $2?" He says "I'll tell you what, I'll give it to you free but never come back to my store" What the? Seriously? I was calm the whole time, just confused. I thought it a bit odd he wouldn't take my card for $2 and not just charge me a fee, but I live just 2 minutes away so it wasn't really a big deal to drive home really quick. This has happened to me before at another store in the shopping center as well over such silly things. I feel some racism going on here against me but honestly I'm glad they won't get my money. Such businesses shouldn't get honest people's money. read more

This is not my review. I did not post this with you. I've never been to your store and don't even live in your area. Not sure how this happened. read more

When you walk into this place the smell of incense does not exist nor are there black lights and fog machines going with Cypress Hill bumping in the store. This place is all business. If you like large selections of smoking apparatus', cigars, cleansers, or body jewelry this place is for you. Very clean and organized smoke shop. Not the cheapest place and you may be waiting while the owner/body piercer is doing a piercing. read more

Sam is amazing! I been going to this shop for body jewelry for a long time. I recommend to this shop not only to my pierced friends but to my friends who smoke. You can get just about everything thing, knives, cigars, smoking items, clothes, and so much. I may have moved from Sacramento, but I always go back to Sam for jewelry. read more

When it comes to smoke shops, Wild Zone is your one stop smoke shop. A loyal customer since the store's opening; I have had the privilege over the years of getting to know Sam the head shop operator. Sam is an incredibal person: a divinely carasmatic and inspirational man. I could never have asked for a better smoke shop or smoke shop operator in all of Sacramento. He runs a clean shop, and always works with the you to get you exactly what you need at an honest price. He will never try and upsell you, and will never take advantage of a novice buyer. I recommend any smoke shop enthusiast visit Sam and see for yourself just what I am raving about. read more

A small shop inside an outside mall.....me in a wheelchair used to running into rude pedestrians. Okay, what did I have to lose by checking this store out like all the others? What a surprise !! I was met by a sales person/owner who kindly greeted me and made me feel very welcomed in his shop. He was not over-bearing and very informative about all his products. It had been at least 20 years since I had been in a similar store, and I felt like a geek and a bit embarrassed to be in a world so foreign to my every day environment. My geek-dom was soon overcome by excitement and ease. The store was clean and well organized. I know I will be returning to that store and taking my friends with me. I think that I have found the perfect store with an owner that has perfect manners ....Peace!. read more

Sams shop is roughly 50 minutes from my house and I willing drive down two times a week to get product from him. He always has a great attitude and every time I walk through his doors he greets me by name and always has some kind of treat or gift for my little ones that go everywhere with me. Sammy you rock and I appreciate what you have done for me and our country. ( Sammy spent 20 years in are United States military.) thank you and god bless read more

The best shop in the Sacramento area! Quality products always! Sam is very educated on all his products. Prices are great too! U get what u pay for read more

I came into this place looking for something specific. The guy behind the counter knew exactly what I was looking for, brought it out and showed me how it works, then gave me all kinds of feedback he's heard from other people who have bought similar items. I recommend this place because of the friendly, knowledgeable service. I will definitely be returning soon! read more

Best Service and Absolutely best selection! I'll never shop anywhere else! You truly feel like the Good old days, when customer service was important! Every product I've ever purchased was top notch. read more

I haven't been to this shop in over a year because I foolishly didn't save it's name or location but I was so blown away by the quality and quantity of this store, here I am a year of searching later and finally found. now to go there this weekend :D read more

Best place to get help, info, and product if you smoke e-cigarettes. The owner is a sweetheart. I went there the other night when my e-cig's battery just would not work anymore...bought the set up which is tank and battery elsewhere for way too much money. He educated me on what was low price, medium price, and high line...and why each was what it was. Bought an Apollo battery and kept my old tank. Tank kept leaking. Tonight he sold me a tank and liquid for $10. Works and tastes phenomenally!!!! Great place!!! read more

Hella dope pieces! Jonathans customers service Was off the wall , helped me find what I needed fast .

Sam is the nicest business owner I know! So kind and professional! Best Nose piercing too

This is such a great store. First off, the customer service is just wonderful. I felt like a real customer! Sam is fantastic. He has great knowledge of his products and puts the customer first. The selection is amazing, the shop is large, well-lit and inviting. There is no reason to shop anywhere else for these kinds of products!! After two years in CA and being rather disappointed by other shops in Sacramento, Sam has my business for life! read more

Great service. Clean place. Sam is knowledgeable about his products. Carries Da Buddha Vaporizer (aka DBV, the 7th Floor tabletop vape) and most importantly replacement parts. I dropped the wand end of my whip, and smashed the bowl. Sam had full whip replacements on hand, and wrapped the glass for safe travel. In and out, no problem. read more

I Love this store!!! Brings back some teenage memories!! And Sam is the BEST, Always friendly & knows his merchandise. I recently saw him in a grocery store & He knew who I was!! Will be going back soon!!! read more

So last night I came into Sams. Boy, was I amazed. He has the BEST selection of custom, crazy, and cool glass pieces. He has great customer service, and he made me never want to leave. this store was byfar the best smoke shop Ive ever been in. When i left I wanted to go back. And i was feeling very anxious. Ahaha I have no idea why. But I will definately be returning to Sams crazy smokeshop. read more

the owner & his son are amazing & they have an amazing selection, and great prices!!!! 200 dolla piece for 100. sweettt! see u guys soon!

Don't waste your time here store owner is a piece of shit sold a faulty vapor and cracked pipe we Never left the store with the vape or pipe and he wouldn't return it we had to call to call police to get our money back don't waste your money or time in this piece of shit place fuck Sam the owner!!!! read more

Do not go in and waste this mans time. If you want to learn than ask and listen. The most informative stop at a smoke shop in my life. this man knows what you need, just ask and don't let the prices scare you! The professional info offed by this retailed is priceless. read more

I got my nose pierced in May 2011 and my belly button pierced in June 2011 and Sam did them both. I cleaned my nose as he told me to and a few short weeks later it got infected therefore I went back and he took care of it but then in another few weeks it got infected again. It grew a big bubble over the earing. (this also happened to my friend who got her nose pierced by Sam as well) My bellon button also got infected. I cleaned it exactly the way he told me to and about a month later my belly button got really red, swallon, and itchy. I went to a piercing place called fat cats and they told me other ways to clean it and that the piercing was done poorly. Sam DOES NOT where gloves when he does a piercing (and I have seen him do at least five) and he washes his hands with clorox wipes! UNSANITARY! I would NOT recommend wildzone to ANYONE unless you want you piercings to get infected. I will NEVER go back and will not recommend him to ANYONE! read more

used to go here for 8+ years with out issue, purchased a lot of art here...(high tech sokol baby bottle, sokol art of war tube, illadelph tubes etc.....) the last 2 times i walked in i felt utterly disrespected. i walked in one day with my mother and was immediately told he could not help me because of the phone call he had, saying it was too urgent....well your urgency lost you 400+ bucks buddy, i was trying to buy a bunch of accessories and the hitman double barrel recycler....but hey i went and bought it at black diamond so dont worry...next time i walked in for some butane for my torches and i get to the counter and tell him i need 3 cans and he gives me the whole "sorry buddy i cant accept your card, minimum purchase is 20 dollars" i understand minimum purchases 5-10$ but 20 DOLLARS I dont know what has gotten into you lately SAM but if you dont want to be there hire some one else who does. Maybe you should also get out more because you seem very out of touch with the community you service....even if you dont give a shit please act like you do....all these rookies walk in and i bet you pull a great number on them with your charm and the fact that they are un assuming so when someone walks in that knows what they are talking about you'd rather just not do business. OH BTW everything in here is over priced 50-150 bucks. carpe diem! read more

i came here to look at some glass, and the owner (who was on an "important phone call", which didn't even sound important because they kept talking about installing and uninstalling a facebook app) looked at me and said "what do you want?", and i told him that i wanted to "check out some glass". so he tells me that i'm wasting his time, and needs to take care of an important phone call. yeah, fuck you read more

There was no option for 10 stars . The only reason that this place is receiving 5 stars is because of Sam . Sam is so knowledgeable about the business and is the biggest help that anyone could have . If you need anything smoke related or drug test related ( Synthetic Pee) this is the place to go but you have to see Sam. Sam is the only one that can help you out with whatever you need . Trust me . He is the best of the best . Highly recommend this place . read more

sam is the man.. showed my choices explained them thoroughly and was very friendly as well as helpful.. i will be returning

The service was amazing...I love this guy! Selection was great & prices were good. My new go to shop. You should definitely check it out if you haven't, you won't be disappointed! read more

This is my first yelp review but I wanted to give them 5 stars for the customer service. Sam was really cool and he's definitely a stand-up guy. Awesome selection and there's certainly some nice pieces read more

The owner of this shop, Sam, knows his stuff. He was very pleasant on the phone when I called and then when I visited his shop, he helped me find what I needed and was very professional. I don't know what others are talking about....I'll definitely shop here again, as he's in my neighborhood and I like the individual attention. read more

WORST CUSTOMER SERVICE. I've gone in there 3 times with the intent to buy and have gotten the cold shoulder each time. First I came in to buy a water bong and there was a note on the door saying "be back at 2:30" when it was 1:00 so i decided to come back around 2:45 and 5 seconds after walking in I was told to leave because he was "shutting the site down" , second time I come in a couple days later to yet again purchase a water bong and was told that I could not go back there he was having a local glass maker show him his pieces when clearly no one was back there and no water pipes were present. Third time I went in to look at his glass collection he said he was closed, YET AGAIN. I asked if I could look at his gauges in my size, found a pair that I liked and asked the price, he said "oh very expensive, 39.99." And put them back down like I was to broke to afford them? Not knowing ive spent over 70 dollars on a pair. After looking at the shop for a couple minutes he asked if there's anything he could do for me to make this process speed up because he has company coming in ten minutes and basically escorted me out of the store?!!!? HOW RUDE CAN YOU BE? I could have bought out your entire store if I wanted to. Horrible way to treat a customer. read more

Davis k is crazy. We me and my friend have spent thousands here and no regrets. Amazing glass and titanium!!! Sam is the best! Anyone can stop with the hate read more

Anyone that says this place has bad service does not know what they are talking about. I was there today and Sam was extremely helpful. The Illadelph water pipes are expensive, yes. If you actually did your research of brand names you would know that you would NOT get an Illadelph for cheap. Nor any of the other high end brands. They are that expensive for a reason. They are extremely good quality and are not just water pipes but, pieces of artwork. The prices were very reasonable. They have such a HUGE selection of the most beautiful, high quality, water pipes I have ever seen. Sam kept showing us water pipes that he thought we might like when we did not even ask which was so sweet. I definitely recommend this place, but ONLY to people that are smart enough to do their research and understand that the higher quality water pipes are NOT cheap. If you don't want to spend that much money then you can just buy a cheap brand that is not as good of quality and doesn't filter the smoke. You get what you pay for and if you want a really good water pipe, its worth saving the money up to afford one. Also, if you see a water pipe you like and possibly want to buy, you can put it on hold for a MONTH and only pay a down payment of 20% of the price of the pipe. If you decide you don't want to buy it, you get a full refund. I highly recommend this place, but again, only to those who are knowledgeable of water pipe brands and price ranges. read more

went here a few weeks back SAM owner is very knowledgeable of the items he has in his shop everything is top of the line i have been to every other shop around outer limits,broham,twisted...ect wild zone has easily 3x all of their selection and all the top of the line brand name bongs which i like and keep my eye open for i came there for a concentrate bong top of the line SAM had no problem bringing down whatever pieces i wanted to look at i looked at VIP an awesome brand phx.illadelph.hitman and many more he showed me HBG "home blown glass" bong with an awesome percolator mountain i think its called never seen anything like it had to pick this one up it looked so cool it hits so clean with my domeless nail i can easily say its the best piece i have haven't put it down since i bought it i will probably never go anywhere else i am a completely satisfied customer ill be back there to pick a new one in a couple days i HIGHLY recommend wild zones if you are a connoisseur of top of the line water pipes. read more