Wlidflour recently catered my wedding, and we were not disappointed! Amy worked with us through the entire process, even accompanying us to the rental company to choose our settings, linens, etc. She was fabulous, and totally flexible, reliable, and responsive - and, more importantly, able to accommodate our budget. Their food is AMAZING (can't even tell you how many compliments we received) and SO well priced, particularly for Boston. In fact, we had them do our cake, too, which we were also getting many compliments on. Their waitstaff that they brought on for the evening were really great, we have no complaints and will be recommending Wildflour to anyone who will listen :) Go for a tasting, you will not need to look any further. http://www.wildflourwest.com/ Additional note - we worked with Gordon's Liquors through Wildflour which saved us a ton of money, and since they work together so frequently, it made everything very manageable. read more

Wildflour takes the cake! Look no further for delicious food and exemplary service! This group was absolutely phenomenal - I cannot say enough about them. Seriously. I helped coordinate a wedding in Beverly, MA this past weekend. If had been wearing socks - they'd have been knocked off clear into next week. These guys (and gals) were incredible. They have totally raised the bar for what a catering company should be. They came to play, and it showed. They were on top of everything, and always a step ahead. The staff was so fun to work with, and the food was lovely. They even helped us break down pieces of the event they weren't responsible for...just because that's the kind of people they are. You don't find this every day (trust me, I have worked with, and for, some high-end caterers in my time). Contact Bobby Spano and his crew if you're looking to be wowed. I look forward to working with this group many more times! read more

Wildflour did an excellent job catering my wedding a few weeks ago. Their prices are great, which might attract the couple on a budget first, but overall they really are an excellent company. First, Amy was amazing, as was the service staff that day. Amy was totally on top of everything, and I felt like I didn't have to worry about a thing on the day of. The staff was always right there when you needed them, and were constantly making sure that I was getting food and drink and generally doing ok -- and yet at the same time, they were not at all obtrusive, giving the impression that everything just happened to be unfolding perfectly. Second, the food is tasty and they are quite versatile. And the cake... we had cupcakes, and they were absolutely delicious. Another note on the food: we had one guest who recently had to cut all dairy and soy out of her diet, and generally had a hard time eating out because there's a little bit of soy in almost everything. We had a special meal prepared for her, and she told us later that it was the first time she'd ever eaten out and not had a reaction afterward. They really took it seriously, and that is pretty huge. Good food and good service are essential to a wedding, and Wildflour has both. I absolutely recommend them, especially if you are on a budget, as they are not only well-priced, but will never try to talk you into doing something you can't afford. read more

I ordered a LivingSocial coupon of $50 for $200 worth of food. Seems pretty skeptical right? Nope, it lived up to my hopes and dreams. Boston Served (formally known as Wildflour Catering) were nothing but professional and incredibly easy going. I ordered their seasonal menu, and the food was fantastic. We had maple roasted turkey stuffed with oatmeal, asparagus with herb butter, and au gratin brussels sprouts. If I ever needed a caterer, I would totally use them again. They are worth the price for the amount of no fuss that I've received from them. Everything was packed and ready to go. I arrived at a bakery (affiliate?) in Arlington to picked it up. I just deducted a star because they are a little hard to reach (and the sesame encrusted chicken skewers were kind of blah). I loved the British accent on their call forwarding system though. How strange? Good people and good food, food so good that you want to pass it off as your own. Shh, we don't have to tell anyone that you didn't make it. read more

For our wedding, catering was ~ 50% of the budget, so it was the most important item to us. We did a lot of research and visited three caterers for tastings. Wildflour was comparable to another on details stuff, but they were in a category of their own with the food itself. We had the tasting at the owner's house (amazing place) and it was out of this world good (the filet in particular). We worked primarily with Jen, and she did a great job. Always responding quickly (generally within an hour or two) and easy to work with, she also did a great job as pseudo-wedding-coordinator. Jen know how to handle an event, and as I have worked in catering in the past I can recognize the qualities of a coordinator that makes the event go off well. Everyone had great things to say on the food, it was very good. The staff was accommodating and very efficient, very professional operation. What was important to me is there were no hidden charges, the prices were up front and competitive. All in all, they are highly recommended. read more

Our experience with Wildflour Caterers of Charlestown MA at the Cambridge Multicultural Art Center was poor for several reasons. The Coordinator did not pay attention to detail. Three days before the wedding we received an email stating that the rental company was owed over 4000 dollars. Yet, there was no mention of this in our signed contract. We were told that everything was included in the final quote. This company needed to rent cooking equipment! They also rented a punch bowl and ice cream scoop. No, neither punch or ice cream was served! This caterer was grossly understaffed for the cocktail hour which resulted in hundreds of empty glasses, toothpicks, skewers, used cocktail napkins, bottles and glasses littering the reception/cocktail area for the duration of the reception. And, there were no trash receptacles for the guests to dispose of this trash. The organizer did not properly orchestrate the flow of guests to the food stations which resulted in long lines. When the guests FINALLY reached the station they were faced with trying to fit their dinners on salad plates -yes, 8" salad plates. There were NO dinner plates!! At the New England station guests tried to fit steamers, oysters, fritters, shrimp, and chowder on a salad plate. There were no soup spoons for the chowder - teaspoons had to be used. There were no chowder crackers either. Basics anyone? Not from this caterer. There was no salt, pepper or butter. The caterer also ran out of basic items such as potatoes, rolls and coffee. At another station, guests struggled to fit tenderloin, turkey, potatoes, vegetables, cranberry and rolls on a salad plates which resulted in spills and food scraps everywhere. The station looked grossly unappetizing and dirty. What a mess! And, the staff just ignored the mess. The food was tasty but not nearly as good as it was at the initial tasting. The presentation at the tasting was lovely - there was no presentation at the reception. The caterer/coordinator placed the wedding cake in a busy area while the staff was setting up and it was bumped. Hence, there was in a huge split down the side of the cake. The bride and groom where forced to cut the cake early before it fell apart. Again, presentation was terrible.The cake was backed up against a side wall to hide the damage so only a very few of the guests witnessed the cutting of the cake. This caterer was grossly understaffed and guests sat throughout the entire reception with dirty glasses and salad plates in front of them. The coordinator had to be told several times to use her staff to bus the tables. There was no staff to bus the tables whatsoever. This caterer diminished what should have been a gorgeous reception. All the other vendors that we chose were phenomenal. I have tried to contact the owner (not sure who owns the Wildflour group now since their cafe was seized due to non-payment of taxes. See the Wildflour Facebook page) of this catering service before writing this review to discuss the poor service. However, I cannot find contact information for the owners, Keith and Deanna Martin. I have tried all the numbers for RI but no one seems to know how to contact the owners of this catering company. A website for Wildflour is still maintained and it promises attention to detail with every need met. Not so. Their marketing promises are not congruent with what they deliver. Wildflour is disorganized. They do not pay attention to detail and certainly do not meet your every need. If you want a beautiful reception chose another caterer and another venue. The Cambridge Multicultural Arts Center obviously does not maintain an updated list of approved caterers. This caterer is in financial trouble (see Boston Restaurant Talk , February 2013) and should not be recommended until they can deliver what they promise. On your wedding day you deserve the best. Wildflour proved to me that they are not the best. read more

Horrible customer service!!! We were supposed to have a truffle making class. Wildflour cancelled the class and neglected to tell anyone. Around 30 people showed up and no one was told it was cancelled. They should learn how to pick up the phone and call people. read more

I also tried to attend a chocolate making class hosted by Wildflour. We arrived at the Charlestown address (200 Terminal St) to find an industrial building (not a place where I would like to make chocolates) and 25 to 30 other people who could not find the class. (The website says each class has a maximum of 15 participants...) After walking around the building and unsuccessfully attempting to get in touch with Wildflour via phone and e-mail we all decided to get in our cars and try their location at 50 Terminal St. There was no sign of Wildflour there either, just another huge empty building. Around 10:30 AM, after looking for the class for about 40 minutes we decided to go our separate ways. On the way home I sent Wildflour an e-mail complaining about their lack of customer service, however, I have still not received a response. Think twice before you give Wildflour any of your business. read more

My best advice, if you are considering Wildflour Catering for an event, is to run, not walk as far away as you can as quickly as you can. In my experience, this outfit is quite literally criminal. In November, 2012, we paid a deposit for catering for my daughter's wedding, which was to be in October, 2013. In February, she was hurt, and was seriously ill during the rest of the winter and the spring. She and her fiance decided to cancel the wedding, and just get married privately, due to her illness. Early in February, we requested a refund of our deposit of over $1200., as we did of each of the vendors involved. All of the vendors refunded our money promptly, understanding the extenuating circumstances. Wildflour Catering was completely unresponsive. First, Jen, the woman we had been dealing with, told us the answer was a flat-out NO. Then, she continually told us she would "Speak to her boss." At no time did the "boss" contact me. Eventually, I tried mediation through Consumer Advocacy. Wildflour was completely unresponsive to them as well. I tried over and over again to reason with Jen, to no avail. Finally, I took it to Small Claims Court. Wildflour did not even show up. The award was made to us, plus damages. Wildflour neither responded nor paid the money they were legally obligated to pay. I went back for the nonpayment hearing, to which Wildflour did not show up. A capias, a type of arrest warrant was issued. Before having the Capias served, I tried again to reason with Jen and her "boss". When I told her that the arrest warrant would be served against her, she did give me the boss's email address. Deana was rude, belligerent and unyielding. She said she would pay when she could, because her business was poor at the time. (No wonder!) She called me ungracious and was completely uncooperative, not seeming to realize that she was holding over $1200 of my money for no services rendered. I am still pursuing payment to date. It is difficult, because the correspondence from the Sheriff's office comes back "Undeliverable"! Again, if you are even thinking of this place, be forewarned. Not only are they unreliable, unresponsive and very shady, but they are, indeed, in my case at least, criminal at this point. read more

My husband and I had our wedding catered by Wildflour last summer and I would definitely choose them again. Amy was essentially our wedding planner, holding my hand through the planning process and helping with logistics and even taking me to buy flowers the day before (she has a license to buy from the huge flower marked on Harrison Ave.) My husband and I decided that if we liked the first caterer, we would go with them and that is indeed what happened. After more than one wedding venue that we visited stated that Wildflour was not too pricey but did nice work, we went there first. We did two tastings with them to pick a menu beforehand and sampled a cake on another occasion (we eventually settled on the strawberry shortcake--highly recommended and much better than the cakes we initially tried there). We purchased our own wine and beer from Trader Joe's (the downside being you can't return it as with the liquor store, but we reasoned that we would eventually drink it) and delivered it to Wildflour before the wedding. Amy took really good care of me and the groom during the wedding, making sure we had food and drink. When our wedding went over due to our long toasts, Amy negotiated with Habitat, our venue, kept on only a few employees of her own so that we wouldn't have to break the bank for an extra hour. I have such nice memories of the day and so many of our guests made a point of saying how good the food was. read more

I wish I could give Wildflour 6 stars! We used Wilflour Catering for our recent wedding at the Cambridge Multicultural Arts Center (CMAC). We worked primarily with Jen Moyer who was, in one word, amazing. If we could give out an MVP award for our wedding, it would go to Jen! We priced out all of the approved caterers for CMAC and Wildflour came in well below any other caterer - by thousands. We figured we should meet for a tasting and were extremely pleased with what was put together which made our decision easy! Jen truly went above and beyond, meeting with us at the rentals vendor to pick out the linens and place settings for our wedding months before and making sure every little detail was taken care of so the day of the wedding everything would turn out as we wanted. We made several changes to our menu and I'm sure were a bit annoying at times, but Jen always responded quickly and was able to make sure we were still within our budget. Let's not forget about the food - it was great! We went with several passed appetizer options, a cheese and cracker display and 3 entrée choices - everything was perfect. Although we didn't use them for a cake, Wildflour can also do this for you with their bakery, "Cakes" out of Milton. I would recommend Jen and Wildflour without any hesitation! read more

Wildflour did an excellent job catering our wedding on July 23rd. I arranged everything though Bobby Spano who is the director of sales. He was so nice, responsive, and worked within our budget. I cannot say enough good things about Wildflour. First we had an excellent tasting. Bobby was so informative and talked us through all of our choices, making certain to keep us on budget. Then we had a walk through and Bobby was prompt, took down notes, and arranged and made suggestions where needed. Linda ended up heading up the event and she was absolutely incredible. Linda was at my beckon call. In addition to Linda the staff was incredible, and very very polite! I could not have hired a better company/caterer. I would definitely use them again when planning an event. Thank you so much for making my day so special! read more

Wild flour catered our daughter's wedding reception this last December, 2010. Working with Bobby there was an amazing experience. Their prices are amazing, which is what drew us there to begin with, but we stayed with them because of the service and the amazing reception that they helped us put on. Bobby was so easy to work with, answered every email immediately, and accommodated every request. He picked some items up personally from our house, to save us the trip. He took our ideas - like having a hot chocolate bar at a December reception - and elaborated them beautifully, with such an array of whipped cream, crushed peppermints, caramel, chocolate chips, etc etc that you wouldn't believe. Bobby worked with us on the menu, and he made certain that we were perfectly satisfied with what was served. At the reception itself, the food was amazing, and many many people asked us who provided the food and said it was the best that they had had at a reception. At the initial meeting, when my daughter mentioned that she was looking for a "cheesecake" wedding cake, Bobby brought in their baker Lori who created a wedding cheesecake for her that was not only beautiful, but tasted amazing. So many people commented on the stunning and unusual wedding cake, and how they liked cheesecake better than regular cake any day. In some ways we were concerned that they were so reasonably priced that their service couldn't possibly be top notch, but our fears were completely incorrect. Our daughter's reception was everything I could possibly have wanted. The food was not only delicious, it was beautifully displayed, carefully served, and promptly cleaned up. The servers were professional and always on top of what was going on. They took care of everything the entire evening, and I didn't have to worry about a thing. We held the reception at the Lyman Estate, who are notoriously picky about what caterers they allow, and they were very happy to have Wild flour take care of everything. I would recommend Bobby and Wild flour to anyone. It was a wonderful experience to work with them. read more

Wildflour is fantastic! They just catered our wedding at the Cambridge Multicultural Arts Center, and the whole experience was excellent. We worked with Jen Moyer, whose calm and friendly personality made the experience of planning the wedding with her a pleasure. From helping us pick linens and table settings at the rental company to connecting us with Gordon's Liquors catering arm (which is such a great money-saver!), she made each step easy and fun. Jen's expertise and collaboration with our other vendors assured us that we wouldn't have to worry about a thing on the big day, and we were right! Our food was delicious all the way from the tasting through the reception, and their prices can't be beat for the quality they provide. Our crowd loved the food and we were impressed by the service - the staff was professional and attentive without being conspicuous. We would absolutely hire them again, and so should you! read more

I got married last week and choose Wild Flour to caterer the wedding. I was so pleased as they did such an amazing job. Amy was very easy to work with and was on top of every detail. They are a great value, competitively priced and the food and service is top notch. We had salmon and chicken served at our wedding and both were cooked to perfection. We also had cupcakes instead of a traditional wedding cake and all our guests couldn't stop taking about how delicious they tasted. I would highly recommend Wildflour and will definitely be using them for any future events. read more

Cindy did a great job with our Thanksgiving catering. Everything was ready exactly at the time agreed upon and most importantly, the dishes were prepped for re-heating before dinner. The green beans with ginger butter were fresh and delicious, as were the baked apples with walnuts. But the winner for us were the phyllo dough appetizers with fresh cranberry and brie. Yummy! Also 5 stars for very good customer service. My questions were answered online promptly and all cooking and budget concerns were addressed honestly. Simple, subtle, and fresh. Way to go! read more

1. This was our second attempt to take their chocolate class. First time we arrived there were more than 25 people for the 12 places they had provided. We decided we would come back another time. It was winter and the room was not heated and we hand't dressed appropriately for the occasion. 2. Arrived at May 12 class having gotten a confirmation by email on Thursday to find no signs posted, no one present on second floor (we knew where class was from being there before!) and all doors locked. Went over to their offices to find almost 30 people! 3. When we scheduled, we were pushed for this May 12 class. We really didn't want to come that weekend but they were a bit pushy about it saying our coupon was going to expire. It was mother's day weekend and I was scheduled to be away with my mother in Maine.. So stayed home Friday night and didn't leave for our trip until after the class that wasn't. 4. We also attempted all 3 extensions and the cell phone number listed. No response. 5. That evening I left messages on all three extensions and have emailed them.. I have not heard back as of Today. Not even an email. And we know they have our emails. 6. Wouldn't trust them or there new business (Boston Serve) for any catering business I would be afraid they wouldn't show up. We never discovered the cancelation on Facebook... When I got home I did go on their website and discovered that there was no listing for the May 12th chocolate class. Clearly someone was available to change their web site and to post the facebook notice but not to notify the once again overbooked class that it was being canceled. Poor Customer Service, totally disorganized, bad record keeping. Do business with this company at your own risk. read more

Horrible customer service! We were supposed to attend a Saturday 10am truffle making class (a Groupon deal). Around 30 people showed up (for a class that was supposedly maxed out at 15) and there was no class to be found at the address listed, which was very difficult to find as it was in an unmarked warehouse near the Charlestown Navy Yard. Many of us tried calling the number listed on the Groupon which went straight to voicemail. We later found the cancellation was posted on their Facebook page around 11am (an hour after the class should have started). I had emailed the owner many times regarding the class and was very dissappointed that no contact was made prior to the class that it was cancelled. Hours after the class should have started, I recieved an email notifying me of the cancellation of that class and all future classes. I will never recommend this company to anyone and I will be getting a refund from Groupon. read more

Ordered from the light lunch menu and got confirmation on order and time, though directed to use email rather than talk with a person. Called to check on order and was told everything all set. Went to pickup at time listed on order and had blank stares. Staff retreated to back room to call. Finally said order was on its way. 35 minutes AFTER time order arrived and was incomplete! Needless to say, the school group waiting for the lunch was not impressed. So, while food looked nice, missing delivery time and an incomplete order was a major stress. Called back after and was told that owner would be calling. Two days later, no call. SO, customer service=ZERO. Non-corporate orders, be wary! read more

Most has been said in the other reviews, but we were also part of this unfortunate chocolate class experience. Horrible customer service, horrible location, and not even an email/call to cancel the class? Apparently they posted something at 11am on their facebook page that there was a cancellation (for a 10 am class)-- facebook? really? Grow up, that has to be a joke--unless they were expecting to have a class full of 14 year olds, I think they could have found a better way to communicate. What type of self-respecting business would be so unprofessional? If they couldn't handle something as simple as a 2 hour Groupon class, I'm really not sure why anyone would trust them with catering. I really hope they don't shoot facebook posts when their food isn't showing up for someone's wedding. I don't understand what they were thinking, but I would never recommend this place and will make sure that as many people as possible don't bring their business here. What a joke. read more

I had an awful experience with Wildflour. I placed an order with my livingsocial coupon. I was told to order using the corporate menu. Prices were lower on the menu, and I was charged more.??? Be careful! Jen would only honor the lower sandwich prices but not the platters. Despite faxing my orders, and receiving confirmation, a mistake was made on one of my choices. also a 10AM DELIVERY TO CAKES (Arlington)was confirmed . BUT the day of the baby shower, I was notified by Jen that there was a mixed up with the chef and that delivery of food for 30 people will be delayed by 21/2 HOURS(12:30pm). MY EVENT STARTS AT 12noon! Jen was very very unprofessional in her responses. WHAT AM I TO DO WHEN THE GUESTS ARRIVE AT 12NOON? Jen didn't care! First it was 12:30pm, then12noon pick up in Arlington. I called back pleading with her if we can pick up the food orders where it was being made. I HAD MY SON GO TO CHARLESTOWN TO PICK UP THE FOOD AT 11AM. I did not have a problem to pick up the food at any location But just as long as the time promised was honored. Wildflour is in the business of catering, weddings, corporate events etc. so they should understand the importance of schedules. The whole scenario was very stressful,bizarre and traumatic Food wasn't ready as promised to that location. The menu prices were false on the website. I hope no one else will go through this nightmare. I agree, customer service=ZERO read more