Dentist appointment gone wrong. We arrived 15 minutes before our scheduled appointment time and sat waiting with nobody in the office for almost 45 minutes. When someone finally arrived, instead of reviewing the records that had already been provided by the surgeon two weeks earlier, we were shuffled off and told to take tests. Then the dentist came in completely unprepared and proceeded to chastise me for "not doing it the right way." Comments like, "The surgeon doesn't tell us what to do -- we tell the surgeon what to do," were incredibly unprofessional and unnecessary. What made the experience even worse was his tone and facial expressions, which my wife later pointed out as being openly condescending and insulting throughout the interaction. The entire experience felt disorganized, unprepared, dismissive, and disrespectful from start to finish. I would never recommend this office to anyone. read more

Always great...been going there for several years. Dr. Cho and especially Jeneen Valencia hygienist are top shelf providers at a reasonable price. read more

Dr Cho is awesome with a great staff! My husband is having implants done. We've never felt rushed and always leave with a clear understanding of what the next step is, what the expectations are and provided an estimate of cost. Very pleased so far! read more

New patient, and new mom. Brought my daughter along and she was quite fussy. The staff were so kind and worked quickly and professionally to get me in and out in record time! read more

I had, what I didn't know was a dental emergency. I called and explain my situation and they got me in the next day. Completely friendly atmosphere. I'm sure I'm not alone in being in the category of people that don't go to the dentist as much as they should. I take care of my teeth but could do better. No judgement at Wildflower. We figured out what I needed, and no one pushed for more than that. Once again, I'm sure I'm not alone and not liking dental procedures. But Dr. Cho was so calming and just plain old cool. I didn't feel rushed. He answered my questions. We figured out a financial plan that made sense for me. I will be switching my husband to this dentist as well. First time in a lot of years that I have felt good about going to the dentist. read more

I'm shocked at reading some of these negative reviews. When I moved to AZ in 2022 to be closer to my aging parents this was the dentist recommended to me by many. I've had nothing but great experiences here. From routine checkups to cavities to replacing crowns everyone I've dealt with has been professional (and very calming knowing I am afraid of dentists) Dr. Cho is fast, efficient and very friendly. read more

Staff is pleasant and efficient. The Doctor is excellent. I couldn't ask for better care. I was pleasantly surprised at the reasonable prices. I definitely recommend this office. read more

They really deserve zero stars. Beware to the elderly who go to this dentist office. They will take advantage of you and your money. This office delays ordering material for implants. They forget ordering materials needed for appointments. I wish I had known prior to giving them thousands of dollars. This office does not care about patients well being all they care about is money. There are many dental offices and suggest going to S&C dental instead for top notch quality. The staff here are be very rude and take advantage for anyone they can read more

I needed full dental implants. It was a big decision and I interviewed several dentists in the area with that expertise. I am very happy with my choice to go with Wildflower. The process was well-explained throughout. The staff were knowledgeable and friendly. My results are great! I recommend they be at least on your short list! read more

This was my first experience here and it was great. Everyone was super nice and Jeanine and Dr Cho took excellent care of me. I needed an exam, X-rays and cleaning, plus my all on four implant denture removed, cleaned and re-inserted . Everything went great. Unfortunately for me I will be needing a crown replaced, but it can be done here in about 90 minutes from start to finish in one appointment. My son had this done here a few weeks ago and he is very happy with getting his dental work done at this office. I was very impressed with Stephanie taking care of you at the reception desk when you first arrive and dealing with the insuand before I left Katia gave me a quote for the crown replacement and set up the appointment for me as soon as possible before things could get worse. I've been to lots of dental offices in my time and this is at the top of the list. I just had my next appointment here for a crown replacement. Dr Cho and Liz were amazing! The whole thing took about an hour and twenty minutes. The technology of getting the whole thing taken care of in one appointment is awesome. No temporary to deal with or having to come back. Dr Cho and Liz rocked this procedure. It could not have gone any better. No problems, it fit perfectly when I left the office and feels like I had it for years. My dental work is all done for now, but I definitely will be back when the need arises. The side benefit of coming here is that everyone is super nice, that doesn't happen at every dental office. read more

Wow, after telling me they accept my insurance and need my xrays from my previous dentist, they then try to tell me that even though my previous dentists were happy to send those to them, they need xrays newer than one year. My insurance company is smart enough to know you only need xrays every 3 years and that is all they will pay for. This is a perfect example of dentists who are in this for the $ and not the care of the patient. read more

This dental office has become, in the four years we were patients there, *much* busier. Staff turnover is high. We rarely had the same dental hygienist twice for our six month checkups. The whole office has a "vibe" of high pressure and hurry. Despite thorough self-care and six month checkups, my wife had a cavity so deep it required a crown. Cavities? Unavoidable perhaps. Crowns (under the conditions specified)? Cavity should have been caught sooner. We have switched dentists. read more

My husband and I had been looking for new dentist in our area and found this location. I was grossed out by the Dentist I had, reason being he had snot running out of his nose and wiping it with his fingers, I said if he wanted to he could go get a kleenex it would be alright, he said no that he was almost done working with me. So kept using his fingers. For grown up man with a job like what he has and working directly with people in their mouth no less that was just wrong. Still get sick when I think about it. This dentist office is not for me and my husband. read more

I came there for a consultation and was quoted 2500 for our of pocket costs for an implant. The customer service rep up front said that would include everything. I then told them I had insurance, boy bad mistake. After the X-rays the price went up to 5100 lol. I went to Alpha Dental and the staff was way better in cleanliness, equipment and service. What did they charge?? 1300!! Because they were honest!! DO NOT WASTE YOUR TIME HERE!!!! read more

I have been coming here for at least 8 years and would not want to see any other dentist than Dr. Cho. I have severe dental anxiety. Being at the dentist is my least favorite activity. However everyone at this office is always kind and respectful and put me at ease. Dr. Cho is very observant and quick to recognize any discomfort so I don't feel pain. This morning I went in for a crown but when he started the work in my tooth the cavity wasn't as big as he thought and he was honest and changed the treatment plan to a filling. Again I would not want a different dentist. read more

I had high hopes after the initial consultation in September 2022 as Dr. Cho was easy to talk with and we thought he was honest and trustworthy. I was having two veneers done on the upper front teeth, plus two crowns on the upper left. I was more than patient and understanding when the veneers and crowns had to be redone three times, resulting in numerous visits and dental impressions along with a visit to Scottsdale in order to have the colour and size of the veneers and crowns matched correctly. Nearly three months later, just before Christmas, the work was finished and looked wonderful! I began experiencing sensitivity on an upper crown and asked to see Dr. Cho in January 2023. He explained that the way the crown was fitted was due to to some gum loss and had that been explained at the time the crowns were finished, I would have had a better understanding of the issue at hand. However, he became indignant toward me and suggested that I seek a 2nd opinion if I doubted his work... I simply replied to him that that's all I needed to know and he turned and left the exam room. I did schedule another consultation for a possible dental implant but had to cancel due to a medical appointment at UCLA in Southern California and told the receptionist that I would have to reschedule the consultation. Before I had the opportunity to do so, I received a letter from Dr. Cho indicating that I needed to find another dentist... It's all good though, I intend on finding a good, skilled implant dentist. All the best!! read more

This was my first experience here and it was amazing! Leslie was so funny and entertaining all the way through the cleaning, exam and everything! I also met one of her nice friends Jessica who helped me take the picture with the thing that spins around your forehead. The doctor that came to see my teeth after the cleaning was finished was really kind! I am going to be needing retainers! read more

cho does not back up his work. He doubled his prices on crowns and he is money hungry. The office staff is rude and they put you on hold. you wondered what happened to them and many minutes have gone by and then you have to call them back. This is a bad dentist stay away from him or you will be going through more pain than your toothache is. read more

Dangerous and undertrained, this misogynist had a meltdown in front of me and then blamed me for it. He rough handled my lower jaw, and then raised his voice at me. What a fool he made of himself. Dental ethics in Arizona make no mention of "Informed Consent", so this dentist was pissed that he had to explain the services I was requesting. His assistant didn't do it well. He is too arrogant to be objective, and much too unaware of his own biases to handle himself professionally. Blaming patients for his lack of awareness is.....permitted by the low standards of dental ethics in Arizona. It's called "countertransference", or more simply put, he let his own feelings get in the way. Arizona dentists are ignorant of this problem, putting the public at risk. He does not know ethics, but he more likely passed a multiple choice exam. It was obvious to me he has no idea of his own prejudices, and was responding to his own feelings rather than handle the situation professionally. Run fast in the other direction, this one is not safe at all. read more

This is a response to the owner. This whole episode happened. As I said in my review I'm never coming back.

If I could give a zero I would. Dr. Powell teeth shamed me by telling me I do not take care of my teeth when in fact I have a debilitating disease. Her exact words were "Its not your disease you do not take care of your teeth" and scoured her lips as she was taking to me...they wanted to recrown all my bottom teeth but said they would not warranty their work because I did not take care of my teeth. When I told the front office I could not afford they went on to ask me how much money I had in my bank account and where could I borrow money from (Stephanie). I paid them over 20,000 to do upper All in 4 and basically when I reported Dr. Powells behavior to Vinnia the office manager, their solution is to drop you as a patient. I recommended 5 patients to them in the past few years after I told them what happened when I complained they will not go back either-I have filed a complain against them/Dr. Powell with the dental board of AZ. I really trusted Dr. Cho, I think he is great but if this is how he allows his patients to be treated. Also Stephanie told me that Dr. Cho and Dr. Powell both reviewed my plan and decided on not to warranty the crowns if I had let them do them because they do not feel I take care of my teeth. Get a dentist that stands by their works... read more

The staff here is so patient and also very courteous! The service they provided to me and my partner was excellent! I felt very comfortable being at the dentist and the service was very through along with gentle! Dr. Cho explained everything in clear language that I understood! I've had bad luck with finding a good fit with dental offices and this one is it! I scheduled an appointment within days from my initial call and the hours of operation whe and are convenient! Your office is Awesome! Thank you!!! read more

I give one star only because I can't give no stars. False advertising. They advertise free second opinion yet when you go there they tell you it is $99 for an examination. Interesting because how can they give you a second opinion without a full examination? They can't. Their opinion needs to be unswayed by any previous exam and must stand on it's own. The receptionist and the clerk in the office act like they are the dentist and start questioning you on issues that should be discussed with the dentist...not the clerks. Very disappointed with how things were handled at this office. I cannot recommend this dentist based on my experience. read more

My daughter had a root canal done and she will eventually have to have the tooth removed!!!! Ya, the good part, it's a rear molar so it won't affect the rest of her mouth!!!!! The procedure was like 5 hours!! They definitely didn't have a clue on how to do a root canal. I have had crowns and fillings fallout too. My son went for some fillings and he still complains about the pain on the teeth they worked on. We referred a friend and his crowns had to be replaced!! Every time I went there, there was a different dentist?? read more

Rude staff. Overcharge and rip you off. Not going back. Dr doesn't communicate well let's office staff do it. I guess he is too busy to talk to patients read more

Love this place! Everyone is awesome:front desk, hygienists, assistants, and Dr. C! Would highly recommend to anyone looking for people who care and do a great job. read more

Wildflower Dental - General Dentistry Near Me - Sun City, Arizona

They do a good job cleaning my teeth. Staff is very friendly. However they are entirely too busy. This is my second appointment here and they are always calling me back 15-30 minutes passed my appointment time which is super frustrating. Also I was sick and had to reschedule my appointment and could not get anyone to answer the phone or return several voicemails. Finally I had to text to cancel! They responded to that saying to call and reschedule. To which I replied I had been calling at various times and leaving messages every day for a week with no response. Shortly after that I called and got a response. My family loves this dentist unfortunately I won't be back. read more

Wonderful experience at Wildflower Dental. Dr. Cho is incredible and the staff are always kind and professional. My dental hygienist Angela was amazing. She was efficient, friendly, and my cleaning was very thorough and painless. I would highly recommend this office to anyone. read more

They took me hostage, took an xray, shot me up for treatment, THEN sent in the accountant demanding almost $400 out of pocket. My insurance had been reduced, not to my knowledge, and I didn't know my CC balance. They escorted me out and had the nerve to still charge the visit even though I had warned them not to. Then, they wouldn't do the work when I got the money together. They were really horrible, leaving me on hold for long periods-absolutely taunting me. Then said they wouldn't see me. Retaliatory, bad little practice. They had had my insurance info for days before my visit but still chose to intimidate me in the chair and try to humiliate me into paying without knowing what was going on. Why wait until you get there when you can run now. read more

Very honest work everything was explain to me and reason why for each quote. Dr. cared and listen to my concerns. They work with my insurance and help me the best way possible to get what I need to get when it comes to finances. Very good team, caring and everyone was on top of making me feel welcome to their office. I recommend 100%. read more

I have been going to Wildflower Dental for a few years now and always found them helpful, organized and competent. Recently I had my usual 6 month cleaning and add'l x-rays. I asked why I was having x-rays because I just had them 6 months ago, but didn't really get an answer. When it was submitted to my insurance, they denied some of the x-ray charges because they are only allowed annually. When I called Wildflower to ask about this, I was told it was "illegal for Wildflower to not perform services THEY thought I needed" - without getting any authorization from me (I always ask that they only do what insurance will cover especially when I am not having any problems). It seems now they have taken the approach if they feel it is needed (or maybe they need the extra $$) that they will just do it without asking your permission or telling you about it. And if you don't pay their portion or refuse the extra services, they say they can no longer treat you. This is what I was told by the Wildflower office today. I checked with my insurance company (Humana) and they said there is no legality or otherwise for getting treated. If you don't want something done it is totally up to the patient, not the dentist. So, I won't be going back as I no longer want to be charged for services I do not want or need. How disappointing that they treat patients this way. I have referred 2 other people to them and they both told me every time they have gone in, they were told they "needed" add'l services. They are also going to change dentists because of this. read more

What a great find Wildflower Dental turned out to be. We moved here to Arizona last year and finding a good dentist/hygienist was high on our list. I was lucky enough to get Jeneen for my hygienist and love the work she does! read more

Dr. Cho is amazing dentist! He's very good at what he does. His staff is friendly and helpful. Dr. Cho can make crowns same day so u don't have to wait!! I got implants today and it was done with no pain I dot know what I was worrying about. Trust dr cho read more

Honestly, the place was clean, service was amazing, hence the 3 star. everyone was on time. i received a crown- and had to get it shaved down from the sensitivity couple weeks later... now its still hurting been couple months.. was told it might be a root canal now. still cant chew on this side so ill have to go back again. maybe get a 2nd opinion just in case Update: after writing this review the manager contacted me and took me in right away to analyze what was going on. Dr clearly explained everything to me and compared my two x-rays. I appreciated that it was all shown and explained to me. I need a root canal due to my old filling being very deep and causing nerve sensitivity. Dr explained that once I received root canal he will redo and fix my crown at no charge. thank you! read more

Zinnia B., Your facts are wrong. I called your office about the behavior of Dr. Cho and your dental assistant; not me apologizing for my behavior as you are falsely claiming. I have a right to complain to higher ups when something like this happens to a patient. The work was shoddy because it kept falling out--three times are excessive. What about the bruise on my arm? No apologies have I received there either. I never requested to fit my budget, Dr. Cho. Like I said before, I WILL NEVER COME BACK TO YOUR DENTAL OFFICE. Really read and comprehend the previous emails where I didn't state I was apologizing. You are trying to cover up and look innocent. Comment from Jae C. of Wildflower Dental Business Owner 7/23/2018 Hi Susan, as we discussed on the phone (when you called back to apologize for your behavior in the office) you need more extensive treatment on the tooth than you were prepared to do. The last 2 times we preformed the treatment you requested to fit your budget, we didn't charge you an additional fee for it. You also agreed that you understood you would need more permanent treatment on that tooth in the future. Yesterday I let you know that even though you haven't paid for anything on that tooth since 2016, if you do decide to have the recommended treatment done, I will still apply what you paid in 2016 to the new treatment. I hope you have a great day Susan- Zinnia read more

awesome place to go! My teenager was scared of the dentist and they were amazing!!! We are DEFINITELY going back

STAY AWAY been going for several years and the staff and office have been going down hill . My daughter has had to go back 3 times for crown they put in that keeps falling out and is now causing pain. My other Daughter let them know she had no job no money but talked her into a mouth guard they said insurance will cover just to find out they don't. Now we r stick with the bill. One of my daughter's went to a new dentist just to find out her cleanings have not been up to par because even though she goes every six months they had to do a deep cleaning on her!!!! I can't wait to see what the new dentist tells me! When I left a voice mail, their message hasn't been updated since April. read more

Everyone here has been so awsome ! While my wife was at work I had a dental emergency. Forced to bring my 4 and 2 year old in with me and they have been so kind and awsome . They have been Willing to help with my children in this time of need . Everyone from the ladies up front , to the nurse and Dr. They have been excellent !!! Please bring you and your family here for all your dental needs !! read more

after a exam I was told that the tooth my bridge was connected to needed a root canal and then implants to replace the bridge. Total costs would be $7000. After seeking a second opinion I was told all I needed was a deep cleaning and irrigating under my bridge BEWARE of this office Leonard Buss read more

I heart this office. It's really nice inside and everyone there is so friendly. My hygienist is Jeneen and she's always making me and my family laugh. ask for her, you'll like her. Dr. Guzman is cool too. he's not all judgy when you don't floss :) read more