I've had Eric for over two years in two different locations. Whenever insects reappear after a…read moretreatment he returns at no cost to reapply the treatment. I'd recommend him.

The gentleman came to my house early, and gave me a call to let me know. Upon arrival he did a…read moregreat job explaining the possibilities and solutions for my particular situation. I walked with him all around the interior and exterior of the house to determine any possibly points of entry. Despite spending approximately an hour with me, he refused to charge me because there was no service required as my house was sealed very well, and no signs of any issues. It is rare that you would find a company that cares and treats customers with such integrity. I cannot thank them enough.

Initial conversation was great. We got a quote quickly and a time frame was communicated. As we got…read morecloser to having the work done on our home we needed to be the ones to communicate and remind. Very nice and very professional, but they seemed to be stretched thin and the communication was spotty. There were a few fix ups that was agreed upon and never done, which was very upsetting because of the price I paid. When I reached out to see about finalizing those fixes, I got no response and was ghosted. HOWEVER - the bat issue seems to be fixed. Never did get a follow up if everything looked good.

In February I was back in Iowa to visit my folks in rural Johnson County, and I told my mom that I…read moreneeded to get some stuff that I had stored away in the attic. Don't go in there, she said, because there was a lot of animal droppings that needed to be cleaned up. Say wut? Some creature has been using your attic as a latrine and you haven't done anything about it? I donned some protective gear (a.k.a. old clothes and a dust mask) and went to investigate. Yup, there's a lot of turds in there. I suspected bats because we've had them in there before, and I noticed that the screen covering the attic vent had a hole in it. What to do now? We needed an exterminator, but I didn't know how to find one. I posted an inquiry to my local friends on Facebook but got no responses. So, I did something completely OG: I picked up the Yellow Pages and let my fingers do the walking. I had to call a couple places before landing on Catch 'em Critters - the other ones didn't do bats. Lucky for us, they had a job nearby that day, and somebody would be able to come by. The fella shows up and I take him into the attic, and he's says yep, you got bats. He set about to inspect the entire house and identified multiple potential points of entry, and then gave me a quote to plug them all up, plus a one-way bat valve to allow any hibernating bats to humanely exit our attic once the spring thaw came. I agreed to the service and he set about his business, finishing it pretty quickly that day. A few months later he came back to remove the bat valve. My folks then engaged their services to humanely remove a few moles that were wreaking havoc in their yard. Overall, we got great and friendly service and our problems were solved promptly. Highly recommended for all your unwanted critter needs.

10/10 would recommend working with Paw Control, they have fair pricing and knowledgeable staff to…read morehelp you make the best decision for your situation. Will definitely use again!

I had a bat exclusion completed pre-derecho which I had to redo after replacing my roof. Thought I…read morewould try out a local firm and was quoted in the neighborhood of 1,000, which is appropriate and in line with competitors. However after inspection the estimate was 4,000, which is ridiculous. Needless to say a waste of time and money for an inspection. There are much better alternatives.

Billed for service when no one came out. Billed for services…read morenot performed, when no one came out Multiple calls with service manager, branch manager and customer service to resolve this and no refund for the fraudulent charges. I called my bank and contested the charges and they put a stop on future charges from Orkin, but I doubt I will ever see my money back.

Show up for scheduled service call, return last 5 calls. Obviously when we were told they would…read morehonor their bat warranty it wasn't true and now ghosts us. 19 days since scheduled appointment to fix 3 rd go around with bats. $8000 later. Will never recommend and will cancel our current service.

Very knowledgeable, helpful and efficient! Came out the very next day we called and took care of a…read moredangerous hornet nest. Would highly recommend D & R Pest Control!

Took care of creepy crawlers, and those pesky mice! Very prompt, very efficient, and very easy to…read morework with. I highly recommend.

Hired to help mouse proof my small home. Did initial inspection for over $200 and that doesn't get…read moreyou anything but pointing out areas. Would have been required to pay over $1000 for them to come and fill all areas and provide a guarantee. Decided to have him come back and close off the main access points only. This was another 500 dollars and I had to be the one to point out obvious entry points he was going to overlook. Not to mentioned that twice he failed to show up to do the work, or even notify me that he was not going to show, for appointments. When he did come back the effort made on the potential entry points was minimal and in some areas did not completely block the holes. In the end I spent over $750 and it was worthless.

Squirrel in the attic. Guy came over, never looked IN the attic, and left a trap on the roof. It…read moreblew off. He came and put it back. Then came and got the trap and vanished. Totally unsuccessful and incompetent.

Brendan D. Was helpful and informative. Answered questions and addressed my concerns. i appreciate…read morethe service!

I'm beyond upset with this company. They are the worst to deal with from office staff to…read moretechnicians. There contract is called an evergreen contract. They don't tell you this when you start the service. They refuse to accept my cancelation letter last May and charged me in August for a service that was not scheduled nor wanted. I followed all the rules for this company. They are absolutely so rehearsed on their policy and refuse to accept anything but their word. Not believing I mailed a letter to the Dolphin Dr address in addition to my multiple phone calls to cancel service. Beware or better yet just don't use them unless you like to battle the women in the office and have less than careful technicians show up at your home.

Dealing with Alias was an overall wonderful experience with something that started out very bad…read more I had ants in my condo for years but it was not until this winter that they got to be really invasive. I asked a friend for a recommendation and they suggested Alias The Buman. I called right away and spoke to a very helpful lady who answered all my questions. After booking an appointment for a couple days later I received a text reminder of my appointment. The appointment was only a two hour window. If I recall correctly they showed up 15 minutes into that two hour appointment. Cody came out and was really polite taking off his shoes even though I didn't ask. He asked a few questions and told me how ants get inside and what he was going to do to help solve my problem. He patiently let me explain all my concerns and assured me things would work out. He sprayed a safe application inside and out all around my condo unit. Letting me know if we saw any more ants in the next 7-10 days he would be back out for free. I noticed an improvement immediately! By the next day the number of ants we saw was drastically decreased and by day 3 we did not see any ants. As of this review we are almost a week in but I am totally happy with the service. How long it lasts is to be determined but he did tell me to expect this to keep things under control for a couple months. Great people to work with and they were very up front with what they will do and what I can expect from their service.

Alias the Bugman for the win! I reached out to Alias the Bugman via email on a Sunday afternoon re:…read morea spider problem at our house. Within a few hours I received an email back about when they could come (several dates/times) and take a look at the problem. They also explained the treatment process. Within the week they had a technician to our house. Appointment could have been sooner had my partner and I's work schedules allowed. Part of the treatment involved coming into our home, so one of us needed to be present. There's also a 2-hour arrival window, so you, the client, must be flexible. The technician arrived and treated the problem areas. We've been spider free since (about 3 weeks). The cobwebs were getting to be a bigger problem than the spiders and we haven't seen many since he left. Alias also completed a pest inspection for us before we moved into our home this spring. Recommend!