I've had Eric for over two years in two different locations. Whenever insects reappear after a…read moretreatment he returns at no cost to reapply the treatment. I'd recommend him.

The gentleman came to my house early, and gave me a call to let me know. Upon arrival he did a…read moregreat job explaining the possibilities and solutions for my particular situation. I walked with him all around the interior and exterior of the house to determine any possibly points of entry. Despite spending approximately an hour with me, he refused to charge me because there was no service required as my house was sealed very well, and no signs of any issues. It is rare that you would find a company that cares and treats customers with such integrity. I cannot thank them enough.

In February I was back in Iowa to visit my folks in rural Johnson County, and I told my mom that I…read moreneeded to get some stuff that I had stored away in the attic. Don't go in there, she said, because there was a lot of animal droppings that needed to be cleaned up. Say wut? Some creature has been using your attic as a latrine and you haven't done anything about it? I donned some protective gear (a.k.a. old clothes and a dust mask) and went to investigate. Yup, there's a lot of turds in there. I suspected bats because we've had them in there before, and I noticed that the screen covering the attic vent had a hole in it. What to do now? We needed an exterminator, but I didn't know how to find one. I posted an inquiry to my local friends on Facebook but got no responses. So, I did something completely OG: I picked up the Yellow Pages and let my fingers do the walking. I had to call a couple places before landing on Catch 'em Critters - the other ones didn't do bats. Lucky for us, they had a job nearby that day, and somebody would be able to come by. The fella shows up and I take him into the attic, and he's says yep, you got bats. He set about to inspect the entire house and identified multiple potential points of entry, and then gave me a quote to plug them all up, plus a one-way bat valve to allow any hibernating bats to humanely exit our attic once the spring thaw came. I agreed to the service and he set about his business, finishing it pretty quickly that day. A few months later he came back to remove the bat valve. My folks then engaged their services to humanely remove a few moles that were wreaking havoc in their yard. Overall, we got great and friendly service and our problems were solved promptly. Highly recommended for all your unwanted critter needs.

Batman, the Squeakquel…read more UPDATE: Second bat here in the house in four days, none in previous 33 years. My blood pressure spiked off the ceiling. Grandson left garage door open yesterday, not realizing this is "bat season"--we have GOT to be more careful. Left a (fairly frantic) message at 7:30 AM and Joel showed up here ten minutes after telephoning me back. Thank goodness he did because I thought I had the bat totally contained in the kitchen sink with three towels over it and numerous kitchen implements holding them all firmly down, but nooooo... When I went into the kitchen to put the phone back, it had crawled out from under everything and was just sitting there smugly on top of the towels looking right at me. ARGH! Put yet ANOTHER towel over it and this time taped the edges sealed shut. Joel, Superhero of the Suburbs, came to the rescue again and quickly had it in a containment jar and out the door. (See photo below). I can't thank Catch 'em Critters and Joel enough for the swift response and for immediately removing the problem bat. My heart's still thumping, but at least I can take a deep breath and relax now. Please, neighborhood bats, no more excitement for another 33 years!

10/10 would recommend working with Paw Control, they have fair pricing and knowledgeable staff to…read morehelp you make the best decision for your situation. Will definitely use again!

I had a bat exclusion completed pre-derecho which I had to redo after replacing my roof. Thought I…read morewould try out a local firm and was quoted in the neighborhood of 1,000, which is appropriate and in line with competitors. However after inspection the estimate was 4,000, which is ridiculous. Needless to say a waste of time and money for an inspection. There are much better alternatives.

Billed for service when no one came out. Billed for services…read morenot performed, when no one came out Multiple calls with service manager, branch manager and customer service to resolve this and no refund for the fraudulent charges. I called my bank and contested the charges and they put a stop on future charges from Orkin, but I doubt I will ever see my money back.

Show up for scheduled service call, return last 5 calls. Obviously when we were told they would…read morehonor their bat warranty it wasn't true and now ghosts us. 19 days since scheduled appointment to fix 3 rd go around with bats. $8000 later. Will never recommend and will cancel our current service.

Very knowledgeable, helpful and efficient! Came out the very next day we called and took care of a…read moredangerous hornet nest. Would highly recommend D & R Pest Control!

Took care of creepy crawlers, and those pesky mice! Very prompt, very efficient, and very easy to…read morework with. I highly recommend.

Hired to help mouse proof my small home. Did initial inspection for over $200 and that doesn't get…read moreyou anything but pointing out areas. Would have been required to pay over $1000 for them to come and fill all areas and provide a guarantee. Decided to have him come back and close off the main access points only. This was another 500 dollars and I had to be the one to point out obvious entry points he was going to overlook. Not to mentioned that twice he failed to show up to do the work, or even notify me that he was not going to show, for appointments. When he did come back the effort made on the potential entry points was minimal and in some areas did not completely block the holes. In the end I spent over $750 and it was worthless.

Squirrel in the attic. Guy came over, never looked IN the attic, and left a trap on the roof. It…read moreblew off. He came and put it back. Then came and got the trap and vanished. Totally unsuccessful and incompetent.