Steve was great to work with, his knowledge and experience really showed, he had all the right…read moretools to take care of our raccoon problem and our attic is now critter free. He dealt with the problem in a very humane way and I really recommend Steve if you have any kind of critter problem

My husband & I discovered a mouse living in our home when the weather started to become cool last…read morefall. We easily caught it using a humane trap and re-located it yet in a few days, another little mouse appeared in the house. Again, we humanely caught and re-located the new mouse, only to have this routine go on and ON. We thought we were very savvy, looking at every possible point of entry: stuffing copper wire meshing in all suspicious little holes surrounding our foundation & even put stucco in a few bigger openings. However, one at a time, mice kept sneaking into our home! We found Steve & his company Elite Animal Control on an internet search and reached out to him. Within one day, he came over, spent a great deal of time really inspecting & investigating all possible openings. He took his time (and expertise) to eliminate ALL imaginable entrances. However, another little mouse was seen and again we humanely caught/re-located it and then called Steve. THIS situation kept us on our toes for a few weeks...Steve came back a few times and with each visit he discovered a different opening until-NO MORE MICE!!! Steve is, first of all, a VERY thoughtful, intelligent, clever and caring man! We could tell he was SO experienced in the business of thinking like a mouse! AND! He NEVER advocated for harming the mice-yet he did share he has had some jobs which required many means of rodent removal. He has a construction background and clearly understands how foundations, walls, insulation, ducts, plumbing, floors, etc all fit together AND could be ideal places for mice to march in & live. We learned SOOO much from Steve (& we thought we knew a lot!). We HIGHLY recommend Steve & Elite Animal Control to help you with ANY critter-issue you encounter. He is kind, knowledgeable, caring and REALLY knows how to solve animal control issues!

Saela has helped me with bugs and rodents in my new home. Damien has been super helpful, coming out…read moreregularly to spray and help spot potential entry points. He recommended Gary to help with my rodent problems who came out the very next day and went above and beyond in his inspection. I appreciated his expertise, thoroughness, and that he took the time to explain everything to me. He ensured the work gets done quickly and that I have regular inspections following the work. I would highly recommend Gary, Damien, and team for anyone experiencing pest issues in their home!

Beware of this company!!!!! Read the reviews--all of which are true…read more They engage in hard sales tactics that include getting you to agree to their terms of service via the representatives phone (recording whatever you say and your agreement). They will then charge you their fees for bimonthly services (at a rate far higher than normal for the area) and will charge you an exorbitant amount to cancel their services. It is a rip off. And their customer service representatives will argue with you about your own experiences with their company.

Apparently the District Manager didn't get the memo as we sat and waited for another call that…read morenever came as promised yesterday. ****Update**** Eric called and came to the house himself. Did a complete inspection and provided a quote on the spot before leaving. We are undecided on using them or not yet and hope if we do move forward the communication issues are resolved.

Called for a consultation for a mouse issue and Douglas was to show up between 8-10 am today. No…read moreshow and no call. When I called the office I was told, oh well they got busy. I wanted to know when he was coming and was told, sorry you can only reschedule. This is unacceptable, why would I do that and risk no show again!? I asked for a call from management and was told I'd get a call within one hour. Well it's been two hours and nothing. I do not recommend these people. They have terrible customer service and do not care about their customers.

They have been taking care of our new house since we moved in 5 years ago. No pest problems to…read morespeak of. Great work!

Scott is excellent to work with. He is very knowledgeable, respectful of the property, and kind…read more Happy to work with him again. We have seen a reduction in insect/spider activity since Omnis began its services

We enjoyed having IPC for about 8 years. Always professional, friendly, efficient and best of all…read morekept the bugs away!

They flagged my google review because apparently they can't handle negative reviews, and Google…read morewon't repost it either...apparently once flagged you're forever blocked from posting a review. So I am posting it here instead. This all happened the day before Thanksgiving last year. -------------------------------------- I appreciate how quickly they responded and came out. I don't appreciate being made out to be the crazy woman making things up though. I went out of town back in July and have been plagued with a rash on my legs and stomach ever since. I went to the dermatologist who did a biopsy which came back as most likely bug bites and she advised I get an exterminator out to my house, which is what I did. Not once did I attempt to diagnose myself. I've had rashes before and every time there has been a medical reason. Just because you didn't find anything doesn't mean I have "delusional parisitosis". I'm not making things up, I'm not "so convinced I have bug bites" frankly I have no idea what's going on with me but to be treated like a crazy woman imagining things is enraging. I didn't react much because obviously that feeds into the "hysterical woman" trope but come on. It's 2021. Stop dismissing women as crazy. I bet if it had been my husband with a rash that wouldn't have come up. So if you're a woman suffering from a rash that may or may not be bug bites, this company will dismiss you as a crazy person if they don't find anything. He also made sure to tell us about some other clients that were gossip worthy including a hoarder house so I expect he's telling other clients about the crazy woman who was clearly delusional and wouldn't accept that she needed help.

I've been a customer with An Animal&Pest Control specialist for many years, most pest control…read morecompanies want you to sign a contract with them, not An Animal&Pest Control Specialists. They have been there to help me control my mice infestation, because I have lots of bird feeder.I deal with Ben Shattuck, very knowledgeable ,compassionate. I'm glad I was referred to this company, I will definitely refer them to my friend JC

We use this company for our home and also business. The employees are great. Ben S. does our home…read moreand we are bug free inside. He also helps with critters that try to destroy our yard and treats our outbuildings. Great company and reasonably priced!!

We had them remove two large trees. They were efficient and more importantly safe. Our trees were…read moreright next to our house, so safety and care was very important. Their price was reasonable. Clean up was well done. I give them my highest rating. Doug

Been a big fan of this company and have used them for many services b/c of the initial great job…read morethey did with a skunk issue, but the business management/office management has become a major issue and the overall service has declined. They cannot keep up with details, especially in scheduling and billing. Everyone is nice enough, but this is NOT a professional, well-oiled machine that gives customer confidence anymore. I believe they have hired a new office manager that can hopefully turn it around, but it was a little too late for me, and I'm sharing this info so that hopefully they can get back to being a good company. I am still getting calls for a "scheduled" specialized lawn service treatment that I haven't had with them in years, which I dropped b/c it was originally quoted as part of a full flat fee 1 yr overall treatment plan, only to have them tell me many MONTHS later that they had to bill me separately for it as it was listed incorrect on the treatment quote (contract) that I had already paid! I actually dropped them for lawn service entirely last year (and was called again this year about having an appointment); while they were treating my yard, it actually got worse, and I brought it to their attention multiple times, and was given various other reasons as being the issue like - when I water, or how I was cutting it on time of day, height, etc. After a few years of this, I decided I had to try someone else. Once I switched to a different company, doing same as I always have with watering and cutting, my lawn was considerably better in a few weeks and has continued to be better than when they treated it. They also sprayed my flowerbed and burned all my flowerbed plants but tried to tell me it was water issues, though I saw the guy spraying my flower bed, and prior to him, i had never had that issue, nor did I have that issue this year with the new company I am using. Their pest service is reasonably priced, and unlike Terminix that had to come back multiple times in a quarter for lack of effectiveness, their quarterly treatments do seem to hold up. Only problem here has been with the scheduling/rescheduling and communication of appointments which is important to me b/c I have to be home for them to treat in house fully, and it has been a huge hassle getting appointments set and followed up on in timely manner. Even had an appointment, saw the tech pull up, but then they drove off and nothing was said. I called 30 minutes later to find out what was going on, to be told they had something come up and couldn't make the appointment, and I had to ask why they didn't call me to tell me that and it was a vague response that was clear it never crossed their mind. And then I they didn't get me rescheduled for almost a MONTH later, that I had to keep calling them to ask about. So maybe regular service treatment plans just isn't their thing and one-off projects are it.

Brett from ISELAND Pest & Wildlife arrived early, surveyed the situation, and proceeded to offer me…read morea very reasonable estimate to correct my issue (a bat had gotten into one of my exhaust vents over the prior weekend). Brett was on my roof for about an hour, covering 12 vents with wire mesh, and true to his word, my final invoice was for exactly what he quoted me. Brett also gave me a guarantee that if another bat got into my vent stacks, that he would come back to my house for free! ISELAND Pest & Wildlife will be my go-to pest control company from here on out!

I've used Iseland now several times over a couple of years. Had a slightly bumpy start a couple…read moreyears ago with an ant problem as the owner didn't follow up when he said he would on a Saturday. Ultimately, his partner did make it out the following Monday and started to address the problem. And this ant issue was no ordinary infestation - it was like Ant-Mageddon with flying ants throughout the inside of the house and crawling up walls, etc. My tenants were continually vacuuming them up for over a week and were not enjoying things. Iseland made 4 separate trips out to the property to add bait and ultimately got things under control. This ant issue has been recurring for a number of years but had never been that bad. It started again this last summer and Iseland came out again and I think they now have nailed the problem. I also had them come out to a different property this fall to help with a pretty serious rat and mouse problem. Justin put together a plan with bait traps and had the problem completely under control within a few days. I'll be signing up with Iseland for a regular treatment program and based on my experiences so far, I recommend them!

They responded quickly. An inspector came out and told me my problems. They are taking care of the…read morerats I have. Very professional and knowledgeable.

I scheduled my initial termite remediation estimate. Bob L, the consultant from the Westminster…read moreoffice, didn't thoroughly explain how the whole process works. I had to keep asking clarifying questions, so I understood exactly what was going on. He also never inspected inside my home for termites. Just because they were only found in the garage does not automatically mean they haven't made their way into my house. Again, not being thorough. I called him back a few days later & requested another estimate using a different remediation product. He didn't respond. I called 2 more times after that. He never called or sent another estimate. I would NOT recommend Terminix at all. If this is how they treat someone before they even become a customer, I'd hate to see how they actually treat someone who is a customer.