We rented two e-bikes for my wife and daughter over the 4th of July weekend, and the entire…read moreexperience was great. The staff was friendly, got us set up quickly, and made sure the bikes were adjusted perfectly before we hit the trails. The bikes worked flawlessly all weekend, which let us spend two full days riding without a single issue. Even bet, their rental prices were the best we found anywhere in Florida. You can tell they genuinely care about riders and want everyone to have a great experience, whether you're local or visiting. We'll definitely be back next year!

Longtime fan of this shop. I've gotten work done, bought loads of parts, accessories and clothing &…read morebeen there for sponsored socials and races (Ladies All Ride & Hump Day Hustle when I lived in the Orlando area.) The staff here are knowledgeable and friendly. There's even a shop cat! It's located right on the main Santos trail system, so roll on in when you're in the area.

Top notch service and delivery on work as promised. Met the owner today and she was very very nice…read moreand answered all my questions. Came in for e-bike flat repair Good value for the money

Rented three e-bikes. One e-bike went 25 mph. One e-bike's governor max'd at 18 mph. The third…read morebike was even slower. One e-bike handle bar was loose. One e-bike required little pedal for boost, the other two required continuous pedaling. It was difficult to enjoy a ride with these conditions.

Repairman fast and efficient. Was nice too! Large selection of bikes. Convenient to the trail.read more

Trailside Bicycles just finished replacing tires on my recumbent bike yesterday. I was told the job…read morewas easy and the parts available in the store when I dropped the bike off. The manager said he would do the job the first thing the next day. After two days and no word from the shop, I called and was curtly told by the manager that my bike was not ready. When I asked for a new ETA, the owner told me he had no idea and would call when the work was finished. Instead of a one-day turnaround, my bike was in that shop for 6 days. When I arrived to pick the bike up, the same manager not only provided no apology for the length of time to replace the tires, he acted like he had done me a favor to get the work done at all. This was my second time doing business with this shop over the past year with almost identical results both times. I will avoid the shop in the future.

I cannot recommend Village Cycles…read more I had hoped to have some work done on an old used bike I had and buy another, but they were unable to accommodate either request, so we moved on to give our business to another local store that's not far from here. Why were they unable to accommodate us? We didn't make an appointment for the maintenance on the used bike, which is reasonable, so we asked about trading in our used one. The answer was a flat NO because the owner has to make the deal, so I asked if we could call the owners and make a deal. The answer was a more affirmative NO. This is supposedly a retail outlet? Really? Maybe they are, but while the guy was all about telling me NO, another guy was still trying to upsell my husband on a deal that was already shut down by his colleague, so we were then told how uncomfortable my used bike is and how we should buy a new one. After being told to take a number on maintenance. DO NOT tell me how your product, sales, and service are quality while refusing my business. Village Cycles in Paddock Square seems a bit too uppity for what they purport to offer, so I went to TREK bicycles in Wildwood and spent $1600 and feel much, much better about the product, sales, and service because I actually received RESPECTFUL sales, and service! If you're serious about making a real quality purchase with people who want to listen to you and offer service, DO NOT GO TO VILLAGE CYCLES in Paddock Square!

I was in the Villages for the first three months of the COVID 19 situation. Everything was…read moreshutting down and a lot of people were looking to biking as a form of exercise. I stopped in on a recommendation from a friend who recently purchased. I was looking to purchase as well. Unfortunately they did not have a lot of inventory to choose from. So Windy suggested that I rent one. What a great option. I got to use a quality bike for my stay and now l know exactly what bike I want/need. Thanks for being so helpful! See you soon.

Very good customer service and price. Bought two electric bikes here and the experience and follow…read moreup was excellent. Highly recommended.

Haven't been on a bike in years. After recent medical issues, I decided I need to get back to an…read moreexercise routine that I could enjoy. I am not the fitness center or gym kind of guy. So I started looking around and getting some quotes on a decent bicycle. Trek in Inverness Florida has earned my business. Alison went above and beyond in making my purchase easy and worry free. Very informative, knowledgable and professional. Answered every question I had and gave me some advice and tips that I never would have thought of. I am impressed by her approach to giving great customer service. No pressure, awesome attitude, great sense of humor and definitely very competitive when it comes to price. She blew away the 5 other quotes I received from other stores. All with a big, beautiful smile on her face. I will definitely recommend her and the store to friends, family and fellow cyclist everywhere. Thanks Alison.

Quick service and very helpful. I brought in both of my bicycle tires, one was flat and the other…read morejust needed to be checked. He was more than willing to help and made the whole process easy.

Pure Cycles is hands down The Best place for all your bicycle needs! very professional and…read morepersonable with reasonable pricing.

Came in and was greeted with a friendly welcome! Incredible customer service. The gentleman…read morereplaced my tire on the spot. Top notch place, his cats are friendly too!

The owner Grant is very personable and professional. He isn't there just to make money. He cares…read morethat you are first and foremost safe, but also set to enjoy your bike or kayak. He runs a small honest business. I suggest you call ahead of time simply because he may be at lunch. I have purchased two kayaks and take my bikes to be serviced yearly.

Great work at reasonable prices. Joey is an artist and a magician, the bike, with a broken top…read moretube, looked good as new after repair. A broken chainstay later was also repaired and paint matched perfectly.

This company specializes in fixing roadbikes, very expensive carbon roadbikes. We just bought a…read moreused carbon fiber mountain bike and it was damaged in shipping. The bike suffered a puncture and after investigation we landed here for repair. The couple who own and work in this warehouse gladly quoted us $450 to fix the puncture, even though mountain bikes aren't their specialty. After three weeks, when my my fiance went to pick up his bike, he found himself very disappointed to be overcharged and with a not so great repair job. After much discussion, the kind owners decided to try again and are currently reworking the repair. We hope this next time will be better. Stay tuned.. A couple weeks later we went to pick up his fixed bike. We were so pleased and happy with Joey and his wife who fixed the bike to the way it should be. They were super nice, friendly and did quality work. After this experience we would definitely use this repair shop again. They corrected the issue and we were so happy.