From beginning to end these guys were all professional, courteous,knowledgeable and responded…read morequickly. I appreciate the entire team of guys. Thank you Carlos, Charlie, Isaac and Joabe for everything. You guys all do good work.

From the owner: Restoration Pro is all about compassion, professionalism, and integrity, delivered with a sense of…read moreurgency as the hallmark of our services. We are full-service disaster cleanup and restoration company, available to assist you 24 hours a day, 365 days a year. We will guide you and advocate for you through the insurance claims process, step by step. All this comes with the guarantee of zero out-of-pocket costs on any covered claim other than your deductible. We will work the hardest to protect your interest.

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

We discovered water damage and mold in our home after moving our daughter's bed…read more I found Damage Control Remediation on Yelp and called them first. Joel came out the same day to survey the damage. He was amazing! He brought in a plumber and an asbestos abatement team that we ended up needing, and made the entire process as painless as emergency home construction at Christmastime could possibly be. He even reached out to check on us the day after Christmas. Every single contractor he brought in was as nice, knowledgeable, and as professional as they could be, and they all worked with us to keep the costs down. Do not hesitate to call Damage Control Remediation! They're real pros!

Joel and Matt came by to look at my basement wall, where I feared there was mold. They explained to…read moreme that it was lime efflorescence from the concrete foundation and not mold, restoring my peace of mind. They also looked at my basement bathroom, where there is probably mold growing under the tile - a problem I hadn't been aware of. They made recommendations for how I could address it. I fortunately don't need their remediation services right now, but if I ever do, I'll certainly keep this company in mind to do the work. I appreciated their friendliness, professionalism, and patience.

This is a bunch of marketing malarkey. They did not start when they said they would. We signed a…read morecontract that stated cleaned and sanitized. When I saw the final result, it was not clean. There was still food in the refrigerator, stains on sinks and tub. When I questioned the definition of clean the billing lady who wanted payment said--well it's cleaner. They promised pictures as the job progressed. Pictures were sent after I complained and there is NO evidence of sanitization. DO NOT use this service.

Not that another five star review is needed here, but I was amazed by the level of service we…read morereceived. We had a complex situation, and Bob, the owner, came out to check it out himself, and spent quite a bit of time talking it through with us. The work was done extremely well, with a very prompt no questions asked return visit to address a minor issue.

They had excellent communication and were very flexible with us as we had a bunch going on at the…read moretime. Work was very good, highly recommend these guys.

All New Again was the perfect choice for a hard-to-detect leak ultimately traced to a living room…read morewindow ("in-progress" picture below). From the mitigation team's timeliness and professionalism to the repair team's skill in matching the house's original look, I'm very pleased with the service I received . Highly recommend for any water intrusion work!

I hired Rot Doctor to replace the original siding on my entire home. I am so very happy with this…read moregroup of humans and the project results. After getting several bids, I went with Vitaliy (owner) and his team. Here's why: - Vitaliy was exceptionally clear, punctual, and spoke in facts (he was not at all sales-y). - He did what he said he'd do (call me back, or prepare an estimate) when he said he'd do it. From the first interaction, it was clear he has high integrity. - Vitaliy noticed critical details (such as the fact that none of my windows had flashing!) that nobody else documented in quotes or discussed with me. - And, his responses to my questions were patient and thorough. Vitaliy helped me understand all the aspects of the project and design choices, which helped me feel confident and supported. And then the work began! - Slavic and Alex were assigned to my project and wow - they are exceptionally skilled and hard working! - Slavic and Alex have great attention to detail. The siding work is very precise and they made simple and beautiful enhancements along the way (like swapping out old and poorly installed vents). - Rot was discovered under a stairway off my kitchen, and I decided to have the staircase rebuilt. It is beautiful. They even noticed that the original staircase had a weird drop off from the interior floor and corrected that so there's now a seamless landing that is much safer and easier to use. The work Slavic and Alex did on this part of the build is as high quality as their siding work. - The work site was always SUPER tidy. Slavic and Alex took great care to clean up as they worked, paid attention to simple details like ensuring nails were picked up and that hose covers were back on (winter months), and they were very respectful of the driveway which I share with my neighbors. - Throughout the installation, Vitaliy kept me updated via text, phone calls, and site visits. I always knew where things stood and what degree of rot was uncovered (or not) at the end of a demolition day. The level and consistency of communication was outstanding. This is the biggest home project I have ever tackled, and it was by far the easiest. And that is because of Vitaliy, Slavic, and Alex. Their communication and the quality of their work is exceptional. Hire these folks!

When it came time to redo our sad decrepit deck, I made a few calls but it was Vitaly that got back…read moreto me right away...even though he was on vacation! I was impressed with him right off the bat. His knowledge, experience and professionalism was readily aparent so I had a good feeling he and his team were going to do a great job. And they surpassed all expectaions, by far. The team was prompt, friendly and knew exactly what to do. They kept the jobsite clean. And the price was very fair. We decided to add underdecking to the project as well as replacing the old deck. I didn't know how that all worked, but Vitaly explained everything . My husband and I were impressed at every step of the way. The deck is built extremely well and is so beautiful. We have a few more projects and I will be calling him again. Thank you Vitaly, Alex and crew!!

I'm a go get multiple quotes type of person and unfortunately when a hot water tank decides to fail…read moreyou have to act fast and trust. I called Service Pro and they called me back really quick. They came out and were easy to work with and communicate with and we didn't feel like they were taking advantage of us. They had to roll back the carpet set up the fans and dehumidifiers and started drying out the flooring. They told us how long it would take and set the expectations well. I highly recommend them and would use them again if I ever needed to. I would like to add that my wife was very stressed and Chris was some how able explain things really well so she could relax. If that's not a win I don't know what is. :)

Great job!!! Service is the key!! Very reliable!!! On time!!!! Great equipment!!! Over 33 years in…read morebusiness.

My house had water damage which caused damage of my flooring and kitchen cabinets. Among few…read morerestoration companies, I decided to go with European Restoration. Slav seems to be a great guy to work with for this project. My house currently has tenants living there. Slav is very flexible to work with my tenants schedule and mine. So far the experience is good. We just signed the contract; and are looking forward to the good work from European Restoration. Will update here along the project.

Highly recommend European Restoration to anyone who is thinking about renovation their home, water…read moredamage or not! My kitchen suffered a dishwasher leak end of last summer with extensive water damage to the hardwood floor in the kitchen. Slav came in the next morning after I requested quote via Yelp. His professionalism and ability to explain what needs to be done, how they are going to do it made me decide to go with the company among a few whom came through the requests. I ended up needing to gut the kitchen due to the water damage, and I have been very impressed with Slav's responsiveness and his knowledge on the subject matter along the way. The best part is this is not my first kitchen renovation (previous one done decades ago in different city,) but Slav made the entire process rather smooth, it required me almost minimum efforts on only picking out the cabinets/color, counter top, tiles, some hardware for the cabinets/kitchen. The project was done on-time, his crew showed up when they said they would, and finished as what's been estimated/expected. I would not think twice next time if I have another renovation need!