I recently joined CSFC about 2 weeks ago, after being a member at another local gym for a couple…read moreyears. What I really love about CSFC is the variety and space it gives their members! It makes working out fun and comfortable. All I can say is wow!!! Wish I had joined sooner. The locker rooms are clean and give off a relaxing feel. The fellow members are inspiring, the personal trainers are AWESOME! They give great feed back and words of encouragement. There is a different type of positive energy when walking into this gym. You will definitely get the most out of your workout coming here. Overall, it is a life changing gym experience and I recommend it highly to all my fiends and family. Thank you so much to the staff at CSF for being very friendly and helpful to me and other members. It does not go unnoticed. Stop on by and get a tour here, you never know.. you might LOVE IT!

Super clean facility! The workers are very friendly and the…read moredeal they are running for the summer, you can't beat! Amazing quality of equipment but what I am most happy about is how much they care about teachers to include them in the summer discount. As a future teacher, it's amazing to know they support us! Super excited to see where they go with the facility as I was told they're expanding the women's center at some point!

My experience personal training with Michelle has been full of encouragement and laughs. She never…read morefails to make the session exactly what I need, even if on-the-spot adjustments are required. I would recommend her as a trainer for anyone who has an easygoing personality and like to see results.

Worst customer service!!! My trainer had to cancel some appointments and they charged me anyways! I…read morecalled the customer service to discuss the billing and what I got was a "KAREN". She was a total bitch. As a result I terminated my subscription. My trainer was awesome and I will miss working with him. Its too bad VASA employs idiots for their customer service.

I've been here a few times for my son's swim meets. My review is of their pool and related…read moreamenities. We've enjoyed each trip here, which is an hour away for us. The pool is large and accommodates upwards of a dozen swim teams at one time. The area gets pretty loud, and in our experience, very crowded due to the limited seating area for a larger event. They do have a small area where you can bring your own folded chair and watch, instead of the bleachers. Just know that people can and will stand in front of you at times to watch their son swim. All in all, we have enjoyed coming here. They have a small coffee/bakery in the lobby that comes in handy. Washrooms are easily accessible adjacent to the pool.

The locker room is generally dirty and missing amenities…read more The fitness team lacks customer service skills. Policies are inconsistently applied which favor certain members

best gym I ever been too!!! Great time there workers are really nice!! great gym equipmen!!read more

I decided to try this gym out for a month only bc we unsure of some of the attitudes here at the…read moregym. Some of the old people working at the gym are flat out RUDE. 3rd or 4th day here using the gym and I mentioned the Sauna wasn't working correctly..just to make them aware if it, I was fine either way I can manage and just go workout and see if it wants to start working.. this lady all huffy and puffy at the desk goes, " well you GUYS need to tell us when it's not working! We have never had this problem before the 3 MONTHS I have been here." She was upset and taking it out on me when all I did was bring it to her attention. So instead of saying thanks for bringing this to my attention, I will have someone look into it...lol which would have been a better response I got an earful which turn into blaming me for the other people at the gym..this is my 3rd/4th day being at the gym...Ridiculous. If that wasn't enough, the whole reason we were already iffy on joining in the first place was the lack of respect and professionalism from the manager Lisa over at this gym. Apparently she has been there for 12 years, so you think she should know how to talk to people. Nope! Guess again. She is very rude and same demeanor "you guys need to tell us when stuff goes wrong!" Again - why am I being Scolded for mentioning that something was wrong... I am not a child we are all adults this is not how you talk to people. Instead she should've thanked me for saying something instead I'm getting scolded????!!!!!! I'm sorry I'm not sure what kind of hooligans you have over at the gym but you should know how to talk to people and stop blaming the help. When I'm at the gym I clean up after myself I wipe the machines down and everything and when I see something wrong I say something instead of getting a proper thank you I'm getting an earful and being treated like garbage not worth it!!!!! I don't know what's up with these older people that work at the gym but they are not pleasant. The younger people that work at the gym are fine they're very nice what's wrong with these older people I don't understand. Perhaps these rude people need to take a vacation or find a different line of work one that doesn't include customer service because they're terrible at it! Later....I did have another conversation with someone else at the gym and they have mentioned the saunas have issues constantly... so if the workers would do there jobs instead of just sit at the desk and collect a paycheck then maybe the gym would be in better shape and instead of "BLAMING" the people who actually come to the gym to - keep you collecting that paycheck, perhaps you could find it in your HEART to be a bit nicer to us. The gym goers are how you get paid to have a job - the owner just signs it. The customers are the ones who keep you employed. Please remember this.

I had a very disappointing experience with LA Fitness. When I signed up, I was charged $79 for the…read morePilates program, but the classes never actually started. Months went by without any communication. I was never called, emailed, or notified when the program finally became available. By the time the Pilates program started, I had already canceled my basic $28 membership because I wasn't using the gym. Despite never being notified that the Pilates program had begun, LA Fitness refused to refund the $79 charge. Charging customers for a service that wasn't available when they signed up and then refusing a refund after failing to communicate is unacceptable. On top of that, the facility is often dirty, several machines are broken or out of service, and the staff have not been friendly or helpful when I've raised concerns. Overall, this was a very frustrating experience. Better communication, cleaner facilities, properly maintained equipment, and improved customer service would go a long way. I would not recommend this location based on my experience.

Wanted to signup for a membership through insurance with my wife. When I walked in to sign up, I…read moretold Ali, that we just wanted to have a membership. But he kept trying to pressure us to sign up for personal training lessons. We kept saying no but he was being insistent. My wife and I got fed up and said we will think about it and walked out. If Ali wasn't so insistent on us having a personal training package, we would have signed up for a membership right then and there.

Kevin assisted me with signing up for a new membership and was nothing but helpful and very…read moreattentive!

LOVE love love this gym. I've had a planet fitness membership for a few years and have changed…read morelocations (due to moving) and this one is by far my favorite. The entire staff is always so nice and friendly. The cleanliness is top tier and it's never overly packed. Even on busier days, there are plenty of different areas to do a full workout without waiting around for a machine or weights. I have a package that includes tanning and the beds are great and there are plenty of them. I really appreciate how hard the staff works to maintain this gym. They are constantly cleaning and making sure it's an enjoyable space for everyone!

My kids come here for crossfit. my 10 year old and 12 year old come here 3 days a week. They…read morereally enjoy the class. I think classes are ages 7-12. And they have another youth class for ages 13 plus. They also have adult classes and seem to stay pretty buisy.

Amazing gym all around. From the first time I came in to do an assessment, everyone was as…read moresupportive, knowledgeable, and friendly as I could've imagined. The coaches genuinely care about members and their safety/goals, and are awesome and providing individual feedback during classes. Everyone is super friendly and supportive during workouts, which is really nice because I've been to other gyms that can be intimidating for some. I was a member for about 6 months before moving, and I really do miss this place but it's just too far for me to keep going regularly. If I end up back in the Joliet area, I wouldn't think about joining any other gym. If you're thinking about checking it out, definitely do it.

Horrible! I have been a member of three years. The gym is overcrowded and dirty. The management is…read morechecked out and the staff could care less. The club does not have enough bathrooms. The only bathroom on gym floor has been out of service for over 2 weeks! The bathrooms are always filthy even first thing in the morning. A good amount of trainers are out of shape. The trainers blast loud music and take all the weights for their classes. They do not enforce any rules and allow kids to play on the equipment. I can only hope another company comes along.

I signed up today had the tour from CJ very nice guy lots of good info. Tammy at the desk got me…read moreregistered very nice lady. She is very knowledgeable and professional great personality.

No mask, no thank you. What is it about these gyms that stress health and fitness--yet don't care…read moreabout health during a pandemic and don't think masks are important?? I usually go to a gym to workout not to risk dying. Sorry hard pass.

For what I need, this gym works for me. It's close to my house and they have a good selection of…read moreequipment for me to embarrass myself trying to use. I'm not big into fitness, I never "learned" how to work out .. so I just work a circuit around a few machines and call it a day. It's pretty quiet most afternoons, the staff is always nice. I haven't needed to bother them for/about anything but I am confident if I needed something my concern or request would be handled adequately.

Absolutely not. The workers here have changed dramatically. There was no manager today and the two…read moreworkers there ( one named Aries ) the other refused to give a name and took his name of, but I'll get it later ... decided to be rude and not help. I almost questioned if they were coherent as they looked to be high or withdrawn. I'm canceling today. Done

Every time I come here everything is always clean and well taken care of. Tyler B takes care of me…read morewhen I come in & she's super nice & really helpful with everything and makes getting in easy and fast, she's awesome. All the staff are friendly and helpful and all around a great gym choice in Joliet.