This place does a great job with dry cleaning and alterations. Loved their service for almost a year. Up until recently...I found their customer service is not so great. They displaced a shirt, custom-made and monogrammed, two months ago (my boyfriend is 6'7" and shirts are costly and have to be customized). Somehow the shirt was included in another ticket so I was asked to wait a few weeks to see if a customer will return it. This did not happen. I've been waiting for the "owner" (if this person exists) to call regarding replacing/compensation and every week I'm told I will get a call 'this week'. It's been 8 weeks. I asked for contact information of the owner but they refuse. I'm not sure what my next move will be but I am deeply disappointed. Such a great location, nice service, very sweet lady at counter who looks scared every time I ask about the status of the shirt. I hope no other customers have to experience the loss of a garment. You are so SOL. read more

I've brought my dry cleaning here for the past year or so since moving to West Linn and the service has been flawless. Quick in, quick out-- no complaints! read more

Everyone here is extremely friendly!! I have brought a comforter, a wool jacket, and jeans that needed a hole repaired here and I have never been disappointed. read more

This place provides very friendly service to its customers. The store clerk is very nice, and their alteration service is excellent! Ive gotten my dresses taken in and they look great! I recommend this place to anyone looking for a good place to get their clothing altered and cleaned. read more

I came into the store with this raggedy, white blouse that I had gotten about 3 years earlier. Also, an accent button on my sleeve had fallen off, I brought it in to see if it was fixable, the friendly lady at the counter told me that she could sew it on for me. I came back about 3 days later to pick up my blouse which now looked brand new, like the day I bought it. I would totally recommend this place if you are nearby. read more

I have always had great service here. My Alterations have been quick and well done. My dry cleaning is done quickly and well. I would recommend this dry cleaner 100%. read more

Pleasant helpful staff always get the work done. This is a nice family run dry cleaners I've been going there for two years never had a problem. Reasonably priced and convenient . read more

I'd give this place less than one star if I could. I brought my brand new dress from the black and white store to this dry cleaner that I had only worn twice and never had it dry cleaned before! It came back dingy grey! I immediately said, "what did you do to my dress?" They said that's how it was when I brought it in. I had to bring them proof of purchase that I just bought it and that in no way did I wear my dress out like it looked. It was brand new! They said they would replace the dress and I would get a call back from the owner. The owner never called, and when I called and finally was able to get a hold of him after a couple of weeks of calling he told me they would not replace my dress. This place was ridiculous! What's even worse is I was at my alteration place in lake o and a woman came in crying because this same place messed up her alterations on her bridesmaid dress. I can't believe this place is still in business. Too many good dry cleaners out there to get your stuff ruined by this place. read more

If you are looking to come here for alterations, PLEASE look somewhere else. I needed what I thought was a simple alteration for a dress for Vegas. Even after reading the reviews and against my better judgement, I still came here because it's so close to my house. I even put safety pins where I wanted the alternations to be. I brought it in and the staff were really friendly. I met with whom I believe is the seamstress, she had me try on the dress and I EXPLICITLY explained that I only needed the corners of the slit on my dress hemmed together to make a slit a little smaller. She repeated exactly what I wanted back to me and I thought I made myself clear. Even though it seemed like such a simple alteration, they wanted me to wait a week but I asked to get it sooner because I was skeptical of there being a mistake. So they said I could pick it up on Saturday (I brought it in on a Monday). Saturday comes around and I leave in 4 days, I pick up my dress and before I pay I check my dress. Instead of hemming the corners shut like I had explained and even left safety pins to show where, she closed the exact opposite! She closed the ENTIRE slit and left the corners open! I was dumbfounded. I felt so stupid in that moment that I brought my dress here even after the reviews where not good. So please, if you are looking for alterations, don't make the same mistake I did and do your research and take the reviews of others into consideration! read more

Wow! I brought in two old jackets that were once white but has become grey from years of wear, but When I came back to pick it up, they looked brand new and were beautifully restored to its original white color! I was so surprised and excited!!! This place is fantastic and their service is wonderful. read more

I have come to this dry cleaning establishment for many years. The majority of the time my garments were okay. The first screw up was melting the sequins on my mother of the bride dress and we had one more function to attend. They made ME go replace the dress and then I got a refund. Luckily the same dress was available. I decided to give them a second chance. I just picked up my dry cleaning and found my favorite skirt was ruined. There was no tag or anything to indicate the skirt was ruined. I took the skirt back and asked what happened. If they could not dry clean the skirt safely, I should have been notified in advanced and asked to sign a waiver. No waiver was signed. The manager said she would call and find out if another skirt is available (it is not as it is at least 2 years old). I try to buy local but they are incompetent. I am still waiting for a response. No resolution yet. DO NOT TAKE ANYTHING TO THEM THAT CANNOT BE REPLACED. read more