The quality, The Value, The service we were given did not meet our expectations. We will not be…read morehiring them in the future. Do not recommend, take your business elsewhere.

Some negative reviews on here but I had a good experience. I bought a house with a fireplace insert…read moreand had never thought about it much but finally decided to have it inspected and cleaned because I started using it more often. Derrick immediately found a safety issue as no gas shut-off valve had ever been installed on it. I made a future appointment to install the valve and clean the fireplace. Derrick returned and performed the tasks to my satisfaction. I inquired about a new metal surround for the insert because the current one was make-shift and unattractive. Henry came out the same day and suggested that he could remake the current one into something better and less costly. And he did. I love the fireplace now, it works great, it is safe, and good as new. Derrick and Henry were both friendly, efficient, were patient with me, and took good care of my floors while performing the work.

Family Chimney repair is top notch. They did a partial rebuild of my chimney from the roofline up…read more They came out within days. The work they did is fantastic. I was very pleased with the bid. They had a very clear contract and filled it completely. Every single person I dealt with was kind and friendly. I won't hesitate to recommend them.

My chimney was falling apart, the roofers were afraid to touch it. Family Chimney came out and…read morerebuilt the chimney with immaculate precision! A few weeks later I ran into an issue with the damper, and the owner himself came out and diligently worked on the issue until it was solved. Excellent business, highly recommend!

The main tech nick who came out was amazing! We were told by another company our system was too…read moreold, was broken and needed immediate fixing and they tried to just corral us to their show room. Nick, was able to see what the actual issue was, explain how minor it was, and fix the problem in no time at all! Saving us over 6 thousand dollars by getting the second opinion was the best move we could have made.

$249 for a technician to spend 10 minutes tightening a bolt on a fan. When you call to schedule an…read moreappointment, the receptionist will withhold the fact the service fee is $249, whether or not they do anything. Their service fees are almost double what other shops in the area are. HomeFire Stove charges $119 for a service call. Disappointed in ABB as I've used them for several years on various properties. Lack of communication, lack of transparency and borderline price gouging based on their competitors. After a discussion with the owner, he threatened to send the bill to collections if it wasn't paid in full.

They gave us a very honest opinion on what we should do with our fireplace. He was upfront about…read morethe potential cost that it might take to get it up and running. He then took a look at our furnace air filter and advised us there as well. They were very helpful and friendly, and we plan to use them in the future when we have work done.

From the owner: Founded in 1954, Home Comfort Inc is Willamette Valley's top heating, ventilation, and air…read moreconditioning business. Our diverse staff can meet installation and service needs of both residential and commercial customers HVAC equipment. We are available 24/7 to help you.

The workers here seem to be so departmentalized that they can't answer questions. They get…read morefrustrated at their customers and can't help come up with solutions. The employees will admit that they "don't have the best system" and can't seem to get to the screens they need to help answer questions. In other news, their repairs are only temporary and they try to upsell to new systems even though they putting the older system. We've used them for way too long but there just isn't anyone else in town to do the job. At the end of this transaction the worker was nice enough use his hand truck to take the chemicals out to the car.

I sent photos in for a delivery weeks ago. The driver called me before my delivery to talk about…read moreit, despite trying to coordinate in advance. Delivery took over two weeks, which was disappointing. I was told it would be first thing in the morning and received a call the day of the delivery and they said they were on their way. It's only about 45-60 minutes away. Nearly two hours later, they arrived. I wouldn't purchase for here if not for their contract with Costco. Employees gave me conflicting information and the one who worked at the Costco event seemed to not even care about what he was selling and did share much info. I ended up driving from Costco to the Emerald store to get better and more thorough information.

Maybe try doing the job?? I waited 2 months for service only to hear the guy is too wussy to get on…read morethe roof... I understand the weather is bad right now.. I mentioned that other businesses do half now half when weather improves but this guy did NOTHING.. turned and left. This has never happened before.. if you are trained to do a job... do that job! Steer clear from this business.. if I could give it a zero I would. To the man that showed up and left... put you big boy pants on next time

We really appreciate Scott and his expert professional work. He has serviced and repaired and…read morerefurbished our wood burning stoves and chimneys. We have great confidence in his recommendations and definitely feel he is extremely fair in his charges. This is the place to call for top quality service and consultation.