Booked through Yelp but had a bit of a rocky start -- their system had a glitch and my address…read morenever came through on their end. I called thinking it was a no-show, and Christian was at my door within 30 minutes. That kind of responsiveness says a lot. Once he arrived, he was professional and thorough -- took apart what needed to come out, figured out the issue with my LG ice maker, and had everything back in order quickly. Great experience overall, and I'd definitely call them again.

If you're ever in need of appliance repair, call Cristiano Rosario. He is the best! Considerate,…read moretimely, reasonable, explicative, nice. He liked my annoying puppy too, and remembered the dog who died. Cristiano is the bomb.

Easy to set an appointment, first class repair people who are friendly and know what they are…read moredoing. And they follow up.

Used AJs of Greenwich for the first time to repair the ice maker in my SubZero refrigerator after…read moreanother service provider failed todo so and charged me $900. The AJ technician found the problem almost immediately , took 20 minutes to repair the problem, was very knowledgeable about the entire system and was a very cordial person as a bonus!! There were noi parts to replace an I was charged only the reasonable service charge. Will definitely use them again as my "go-to" repair folks.

Update - Contacted Appliance Repair and they returned with a different part, replaced it & now the…read morerefrigerator works again. I'm upgrading to three stars. The work comes with a one year warrantee, will see how it goes. So far so good. * Repair advice - When repairing a high-end appliance, suggest asking to keep any removed mechanical items/ parts, never know when they could come in handy - some could even be valuable = scrap/resale.

The flapper on my refrigerator was coming off. My phone call was answered promptly. I provided…read morethe model number and the technician ordered the replacement part immediately. I was impressed with how quickly my issue was resolved. I would call again.

very rude, unprofessional, arrived in a car not a van with a gym bag. Said he replaced some parts…read morein our dryer, never found the old parts anywhere. Was here 30 minutes and charged us $450. Beware.

Why is this story unusual?…read more When my refrigerator died I walked in at 9 am Monday and saw Jimmy Rosales. He showed me online a model that fit, showed me upstairs in the showroom, took $100 off, and 15 min later I was out the door. By Thursday the fridge is delivered, installed, working great. Not only Jimmy but everyone along the way - the scheduler April, the deliveryman Otto, the installer Ishwa - was a total pro. It's unusual because you rarely find service like this nowadays. Village Appliances is a first-class operation. Always has been and still is.

Phenomenal distributor. Erik,April, Jimmy Walter are always wanting to help and give the very best…read moreprices!

This has been the most complicated and drawn out grill buying experience. After waiting for weeks…read morefor the grill to arrive. They delivered it to the wrong address and the delivery guy gave me a major attitude when I called and he hung up on me. The grill is still missing in action. I just called a local hardware store and the had the grill in stock for the same price. Do Not Use.

Used them in 2002 for purchase & now for appliance service. Not sure if they sub out but each time…read morethe repair person was courteous & diligent on follow up & repair.

Warning: Mr. Appliance caused damage to my marble countertop during a service visit and refuses to…read moretake responsibility. I provided a table for Mr. Appliance technicians to do the repair on but instead they plopped a 100 lb oven on my marble countertop despite my direct request. The technicians continued the 4-hour repair using extensive force while drilling. I provided photos, videos, and a repair estimate from a licensed fabricator and the company dismissed it as a "stain" and denied responsibility. Poor communication, delays, and zero accountability. I'm now forced to pursue this through consumer protection and small claims. Hire at your own risk!

I was skeptical at first but was I wrong! We cancelled the first appointment thinking the issue…read moreresolved, but when the freezer finally conked out we called the same day and they were able to come out. The tech was responsive, communicated throughout the process and repaired the issue with my subzero fridge that day. I was very happy!

Fast, accommodating and did great work. Prices were very reasonable. I would recommend them.read more

Highly recommend this team. Father Joseph and son Jonathan have serviced our freezer and ice maker…read morethe past few years. Excellent timely service and great advice from them. Very impressed with how Jonathan serviced our ice maker recently.