Wonderful experience! My dad's refrigerator broke a day before Memorial Day weekend and I was in a…read morepanic trying to find a business that could replace it quickly. Most that I called, were not very nice on the phone & they said he would have to wait almost a week to get a new one since they were booked & busy. I called CT&A and spoke to Mike who was very friendly & helpful. He told me if we placed the order by noon, he could assure delivery by Saturday (only two days). I had him call my dad to go over specifics and he told him to expect a call on Saturday to notify him of the time of arrival. I was worried due to traffic & weather that they might be delayed, but Michael & Standre came over to my Dad's house at 10:30 am and replaced the refrigerator with a brand new one. It fit perfectly in the space and they kindly helped my dad remove its contents and put trash in the garage. They also had to remove a door to fit it into the kitchen but put it back even better than before as it used to be a little loose on the hinges. They could not have been kinder and more sensitive to my dad. I am really impressed with the sales team (Mike) , the delivery experience (Michael & Standre) & the overall level of service & reliability. I can't recommend them enough & will always use County TV for our appliance replacement!

Salespeople are very knowledgeable. Especially Sean. Prices are competitive. Showroom has lots of…read morechoices. They are accommodating with delivering the appliances. They contract out the installs.

Lou has been our go to repair guy for years. He's honest, efficient and gets the job done without…read moretrying to get the customer to agree to expensive, unnecessary repairs! He's fixed our Bosch washer and dryer ( quick fix both times for what seemed like it would cost a bundle) and now our oven ( as a referral technician sent by LG). Easy to talk to and I wouldn't hesitate to call him anytime our appliances need repair!

Awful service ... DO NOT USE THIS COMPANY We were given…read moretheir name by Freidrick for ac service still under warranty. Besides waiting weeks for a return call, then booking appointment on line, Lou who promised to call me back and never did, arrives at the premises and says he can't service the ac, or take it to the shop because he's not allowed to take it to the shop...this after he tells me he could do this, and confirmed such in an email. He was rude to my tenant's mother who waited for him to arrive. I have filed a complaint with Friedrick and will file with the Better Business Bureau as well. BEWARE!!!!!

I had a very pleasant experience at Fairfield County Vacuums. I contacted Miele customer service…read moredepartment concerning some deep scratches on my canister vacuum. I believe the vacuum somehow got scratched as we put it away in our laundry room. Being that the motor and casing are guaranteed for 7 years, Miele had me bring it to this authorized dealer. They helped me right away, and rather than having to initiate a warranty claim, the technician applied some chemicals and buffed the unit, getting rid of the scratches and making the vacuum look like new. Thank you.

After reading one of the most fascinating Reddit AMA's ever, an interview with a vacuum repair guy,…read moreI had made a decision that I wanted to get a Miele Quickstep vacuum. I had a couple of choices: I could just buy it online, or I could support local business and go see if a local store had one. So I checked around for who the local Miele dealers were, and this place came up. So, I paid them a visit. Salesguy was terse, blunt, and informative. He agreed that the Quickstep would be a good vacuum for our situation (small apartment, mostly hardwood and low carpet, no pets.) The price was a little higher than I would have paid online, but he also threw in a box of bags for free, which basically justified the higher price. I'm sure if my vacuum needs servicing, I'll be heading back here.

Daryl and Paul are professional, knowledgeable & offer sound advice. They're honest & prices are…read morefair. You will be in good hands when calling them -- Margie & Joe (Valhalla, NY)

avoid! Don't get ripped off by lazy Paul. I fixed it myself after ripoff visit. Full of untrue…read moreexcuses.

First time I contacted Jerel for several issues regarding a 13-year-old washer/dryer. We spoke over…read morethe phone, and he didn't charge me a separate diagnostic/home visit fee because he knew from my description what parts were needed and how long the repairs would take. He arrived two days later with the necessary equipment/parts and within less than two hours he took apart both machines and replaced the broken parts and moldy washer gasket and also vacuumed out the dryer since so much lint had accumulated around the burner that it could eventually cause a fire. Everything now working like new. Totally professional guy, easy to work with and worth every penny. He went over and above what was expected in every way.

One of the best service professionals I've ever dealt with hands down!!! Especially these days…read morewhen good help is hard to find. He's repaired my washing machine and oven door. Details... --on time --communicates issues and timing accurately --let's you know your options, even if he won't make as much money on a repair --comes when he says he will come --very responsive --very knowledgeable about home appliances and even some other stuff --professional and friendly --respectful of your home (cleans up any mess, takes trash with him, etc.) --reasonable prices Very happy with my service, and he will be my go to appliance repair professional.

Nicholas Tiso had my stove not working so it didn't turned on and I called them and Nicholas told…read moreme that I had to buy a new one and they said they would charge 1,345 for a 2007 stove that ended up not working, then mark almost started a fire thank good I live 3 blocks from the fire

Paul was wonderful un on like my prior experience with another nameless Appliance repair shop. He…read morediagnosed what he believed the issue to be but before he would order anything we agreed that a reboot may! Help and be worth a shot. So I plugged my washing machine out for approx 6 hrs and Guess what my machine is working perfectly. It is a Whirlpool front loader paul believed it may have been the computer or brain and replacing that would probably not have been worth it on a 7 year old Machine. Thank You Tiso appliance and Paul we will always Recommend and use you all going forward attentive informative and fast to act.

Truly THE best!! Thank you one more time Joe when my bag carriage got jammed, the "step on"feature…read morewas broken but an employee at my home forcing the pole back and once again Joe turned it right around fir me. 40 years Miele buyer of the best vacums! I'm only sorry to miss seeing Will ( out post-op) they are superb! This is only for the lovely immaculate Port Chester Store!

Highly recommend Willett Vacuum. Joe and Will are so helpful, and you can always count on them to…read morebe honest. They will not sell you something you don't need, and they go the extra mile to be sure you are happy with your purchase or repair. Support this local business!

I can't say enough good things about this company. Their rates are competitive and their service is…read moreout of this world! Our Northland refrigerator's compressor died and we called another company to come look at it. They seemed very shady so we called Icicle. I wish we had called them first. Denise came out when she said she would, assessed the situation, gave us a reasonable estimate and time frame, showed up and switched out the compressor. A year later, she came out again to clean the compressor and showed us how to keep it working and clean. When the fridge stopped working six months later, she talked us through several ways of troubleshooting and OVER THE PHONE, got us up and running. THEN she checked in the next day to make sure everything was going well. I can't believe how much time and trouble they took with us!!!

Awful. Sells used parts as new and then voids warranty. Won't return calls or stand behind…read moreproducts. Horrible