I gotta say that Hazels is not just super convenient, picking up my vacuum cleaner at my home (and…read moredropping it off when done), but they are also so openly informative! I mean I asked one question about air flow and as long as I wanted to find out more, Norton continued to educate me! Thank you Hazel's for your help and professionalism!

Norton Hazel knows everything about home vacuums, having worked in this industry for many years…read more We called him to replace our 20-year old home vacuum system which was no longer working. He came the next day and installed a new system. He also showed in detail how its design had improved over the old system. We've been vacuuming all weekend! Thank you Norton.

Truly THE best!! Thank you one more time Joe when my bag carriage got jammed, the "step on"feature…read morewas broken but an employee at my home forcing the pole back and once again Joe turned it right around fir me. 40 years Miele buyer of the best vacums! I'm only sorry to miss seeing Will ( out post-op) they are superb! This is only for the lovely immaculate Port Chester Store!

Highly recommend Willett Vacuum. Joe and Will are so helpful, and you can always count on them to…read morebe honest. They will not sell you something you don't need, and they go the extra mile to be sure you are happy with your purchase or repair. Support this local business!

Update - Contacted Appliance Repair and they returned with a different part, replaced it & now the…read morerefrigerator works again. I'm upgrading to three stars. The work comes with a one year warrantee, will see how it goes. So far so good. * Repair advice - When repairing a high-end appliance, suggest asking to keep any removed mechanical items/ parts, never know when they could come in handy - some could even be valuable = scrap/resale.

Linda & Anthony are helpful, friendly, and professional. I…read moreneeded a new vacuum for a larger home, with mixed wood and carpet floors. They were very informative and guided me through my choices. The result is exactly what I need. It's always best to deal with trusted local businesses. Highly recommended!

Willett's Vacuum is a great place to buy local. I bought my Sebo from them a couple of years back…read more I love it. They are good and honest people that helped me out today with a vacuum bag size exchange when it wasn't even their sale. As long as I am singing their praises, every year they collect for Toys For Tots. If you would like to make a donation, they have a collection box outside their door.

Working with Clarke Service has been one of the WORST customer service experiences I have ever had…read more It's been a 15 month long saga turned nightmare. They came out in the early Fall of 2021 to service the freezer in our Sub-Zero which had stopped working. The tech told us it needed a new compressor which would cost over $1,500 to replace. We paid the $170 diagnostic fee and told the tech we'd have to save up for the work. We spent a year using our old freezer in the basement while saving up and then called Clarke to come back out for the repair. After a few minutes the technician told us he made misdiagnosis - the freezer had a leak somewhere that made it "un-repairable". Then he actually asked me for another $190 for "re-diagnosing". When I objected, he told me he would let the office know what happened and they would probably refund it to me. When I asked him if we could talk to them first he gave me the number but said he had other calls to get to. I called from the next room and waited on hold for 20 minutes but then came back and agreed to pay him but asked that he please be sure to document the ticket. That was mid Aug - they received no info from the tech so it took me 3 months and 6 phone calls to Customer service before finally getting the refund in mid November. Frustrated with Clarke and questioning the competence of their technician, I decided to get a second opinion. When the next tech came out he opened the grill and immediately asked what happened to the compressor - it was gone! So we wasted another $150 diagnostic fee since there was nothing they could diagnose, then called Clarke to tell them their tech had essentially stolen our compressor. After two follow up calls we never received a response. I ended up calling Sub Zero Corporate to submit a formal complaint and worked with Jack. He reached out to Clarke twice, and told me to expect a call from the Service Manager, but instead, I ended up getting a call from the tech who had been here. He admitted to taking the compressor but tried to say he was actually helping us out so we wouldn't have to dispose of it. This was obviously a lie since he had told us it was unrepairable and we'd have to replace the $-5k unit and dispose of the whole one anyway. He even tried to say he would bring us a broken compressor if we wanted. Now fuming and frantic since we are hosting Christmas and had anticipated having this working h now, I called back to Jacks at Sub Zero who called Clarke again and finally spoke with the owner or manager. Sub Zero offered to cover parts and some labor for a sealed system rebuild if I paid another $500 with no guarantee it would work. Reluctant to use the same company, I looked for another one but shockingly there are no other authorized Sub Zero service companies available in Fairfield County, CT so I had no choice but to accept. They called me back and raised the cost to $540 and said they can't get here until mid-January. It's hard to tell whether any of this has made its way up to management at Clarke so I asked again to have Joe, the service manager, please give me a call. My only hope is that he will hear about this and make things right, but as of yet, I have not heard from him.

I've used Clarke a few times. There is one outstanding tech and one that isn't so great. Don't…read moreyou know, I got the not-so-great tech that actually damaged my SZ. When I got the outstanding tech to my home he said I should have contacted them sooner to complain so his manager could "do something" but since it was a month...I had to pay for the new board. When I needed a tech to come out to give my SZ a tune-up I specifically requested that I did not want the not-so-great tech. The customer service representative gave me attitude (my guess is that the not-so great tech and the cranky customer service rep are a couple) and went on for a few minutes as to how "wonderful, kind and knowledgeable" the not-so-great tech is and that I would be lucky (yes, she said lucky) to have him work on my appliance. I told her I wanted the outstanding tech. She made me wait for four weeks for him but the not-so-great tech could be at my house that afternoon. Bye Clarke. Get new techs and maybe I'll be back.

Recommended by a friend. I called Scott, the owner, who…read morequickly schemed an appointment to come to my house to clean my carpets. The cleaning crew arrived punctually, checked the rooms and stairs that needed cleaning and quoted a very reasonable price. The two man crew were very careful, friendly and professional and carried out an excellent job of cleaning my carpets. I was extremely pleased with the results and highly recommend this company. I would also mention that I had in the past used Stanley Steamer and have to say that Personal Touch Carpet Cleaners personnel, service, equipment and cleaning expertise are far superior.

Not your fleety, budget, type company.. These guys are…read moreprofessional in every way. The owner Scott, runs a meticulous business. His crews are dressed respectfully, they are cordial and polite, they work hard, and are clean fanatics. They provide and installed the carpet in our church sanctuary, and the carpet tile in the offices. My late best friend Joe, who​ was my sole carpet and flooring guy for forty one years, recommended Scott to take over for him when he retired, had only respectful praise for Scott for integrity, honorable, on time, and craftsmanship, and Scott has delivered every time. Highly recommend. ​ ​​​​​​

This has been the most complicated and drawn out grill buying experience. After waiting for weeks…read morefor the grill to arrive. They delivered it to the wrong address and the delivery guy gave me a major attitude when I called and he hung up on me. The grill is still missing in action. I just called a local hardware store and the had the grill in stock for the same price. Do Not Use.

Used them in 2002 for purchase & now for appliance service. Not sure if they sub out but each time…read morethe repair person was courteous & diligent on follow up & repair.

Treated myself to a C1 Miele canister vac yesterday, could no longer endure the upright product…read moreacquired last March! You wonder about the online review process sometimes... The store is attractive and conveniently located, too.

David of Stanton Miles LLC was very nice, honest and knowledgeable. He told me after a few minutes…read morelooking at my machine that the fan was broken. He pointed it to me and I saw it as well. It was only $100 to fix my machine. I am so happy with the result. Before I went to David's place, I went to "Aerus Electroluz" where the man told me after a week of leaving my machine there that it would cost $386 dollars to fix it because of broken motor. I decided to take my machine back and after another research I found stanton Miles LLC. I was lucky to find David. He gave me a penny which was the one that broke my vacuum. I would highly recommend Stanton Miles LLC. What a wonderful experience.