Loved my experience here! Passed my state board exams on the first try and felt extremely well prepared for both. Instructors were always willing to work with me and never made me feel unprepared to take clients. Pushed me in the best ways, I was able to step out of my comfort zone at school which has made my professional career as a hair stylist much less stressful. Would definitely recommend!! read more

I had such a great experience at William Edge Institute! The instructors are supportive, knowledgeable, and genuinely care about your success. The hands-on training really helped me build confidence and develop real, salon-ready skills. The environment is welcoming and motivating, making it a great place to learn and grow. read more

I'm new to the area, and Jordan Perez was recommended through word of mouth. She did a great job on my hair. I just had a basic cut with wash and style. She made the whole experience relaxing and stress-free. I received lots of compliments. I highly recommend her. read more

My poor mom who is 75yrs old walked out of there shaking & crying. Spent $52 for a short, spiky haircut that took 3 attempts but butchered her hair & she ended up styling herself before leaving. Hurt my heart to see her so upset because she was so excited before going. read more

What is going on there??? I used one stylist and she left to go to san Antonio [I think) then I started using another stylist that I really loved, Alexandrea and she left to go to austin...really? What are you doing to drive great people away? Is the staff atmosphere bad? Alexandrea was always booked. I don't want to drive so far away to get my haircut, but I'm following Alexandrea. It is the fact that 2 really good stylists have left in the 2 years that I've been going to your establishment leads me to believe that there is a management problem or a staff problem or an atmosphere problem. I would have given you 5 stars if Alexandrea was still working there read more

This is a very strange place. Not sure what is wrong in there, but it is not a fun, happy, positive place. The longer you stay in there, the more oppressive the vibe. I understand from below comments regarding their high turnover. There was some arguing going on over upset clients. The owner was yelling and did not even attempt to control the situation...making it worse and not caring that the vibe was aggressive and disturbing to clients. REALLY UNPROFESSIONAL! With so many people moving to New Braunfels, they may get quite a few first timers, but I can't imagine anyone returning to such an oppressive environment. Apart from the horrific vibe, I am so disappointed in my service. No care was taken, my stylist rushed, the cut is uneven. I have to make an appt at another local salon just to even it out. Stay away. read more

VA beneficiaries BEWARE ! I signed up for the esthetician program on March 2nd school started March 23rd. On the first day i realized it was not for me. I let the director and admissions know I was not going to return . I attended 1 day and was charged $946 ..... please please please beware .... it's awful that they can get away with this ... program coat 11k but if you attend one day they charge 946.. what sense is that ? So all my military family be very careful with this school !!!!!! Patty read more

I got my hair styled here two times. My first time getting it styled was for my daddy daughter dance. Paige did that one it turned out amazing it was an updo. The second time I came to get my hair done for my 5th grade graduation. Ashley did that one and it also turned out amazing. It was a curled half up half down braid then bun. Overall I recommend this place to anyone. You have to call in a couple of weeks ahead. Everyone is so welcoming and sweet. Oh and I got makeup done for both of those occasions. They turned out pretty good. The only thing I really didn't like when Paige did my makeup is she did my eyes really dark and she got makeup out of her personal makeup bag. So I didn't know how safe that was but she did it. read more

I was very disappointed in William Edge Prodedgy Salon. I had called the salon twice to schedule hair and make up (9 March and then 13 March). The first time, I was told that Casey, the wedding coordinator would call me later that day (she did not). The second time, I spoke with Nikki (the manager) and Sarah. Sarah was very polite, and scheduled both my trial and the actual hair and make up for the wedding (my wedding was 30 May). I verified that the trial was included with the hair and make up price I was quoted ($491- four updos for Bride + three Bridesmaids and two make up applications for Bride+ Mom), and Sarah said that it was included. I also offered to pre-pay, but Sarah said that I would pay afterwards. On 18 April, I had my hair and make up trial with Kindsley and Alicia. Kindsley was great! She was very nice, and my hair was exactly how I wanted it (An updo similar to one Kate Middleton had worn). Alicia did my makeup, and it was much heavier than I wanted, and she assured me that this would look better in pictures. I was apprehensive, but just went with it. When my trial was done, I asked the receptionist if there was anything else I had to do. They said no, and I left, believing that was all included. The next week, I saw a charge on my credit card for $110. I called and spoke with Casey for the first time and she told me that "no salon has a free trial." She explained that this $110 was in addition to the $491 I was quoted. After I explained to her that Sarah told me the opposite, and the pdf on their website listing their service explicitly states that wedding makeup includes a trial, she offered me $10 off my quote. I declined and cancelled the make up because I couldn't afford the "new" price. I decided to keep the hair appointment because I am not good with styling hair. I asked Casey for a new itemized quote, and she did call to explain that there was no travel fee or service charge (just $303, a day rate), and I did appreciate that. I called on 28 May to confirm my appointment with Kindsley to come to the hotel for my wedding updo, and the receptionist confirmed that this was still a go. I offered to pay, and she (the receptionist) said it would be charged later. On my wedding day, Kindsley did not show up or call. She was scheduled to arrive at 8am, and she never came. I called the salon twice, but it doesn't open until 9am, and I could not leave a voicemail. I also emailed both her and Casey. At 8:42am, Casey called me and explained that when I cancelled the make up appointment, Alicia had also told Kindsley that the hair appointment was cancelled as well. Casey said that another stylist, Tarah, was on her way to do my hair. Tarah was very nice, and I really appreciate that she was able to come on such short notice. However, I showed her several pictures of my trial hair, and she did not give me the same updo. My hair was also very loose, and my bridesmaids had to continue to fix my updo as it kept falling out. I was very disappointed. Tarah did do an excellent job on my Mom and bridesmaid's hair, and I am very thankful for that. The next week, I was charged the full amount ($303), no discount for what had happened. My wedding was a wonderful day, but I was very disappointed that an Aveda salon would provide such lackluster service. I would not recommend using William Edge Salon for special occasions. read more

I just moved to the area and needed some hair therapy QUICK! Made an appt with Alex and was just completely blown away with her skills. She listened to what I wanted, offered up some ideas and got to work. She was able to calm my hair down within a couple of visits and now I only go to her. Highly recommend her and ProdEdgy. Very laid back and clean place, everyone seems very nice and I always enjoy my visits. read more

I got my hair cut by Mariana ! She's very talented and did exactly what I wanted! I used to do hair fr years but moved on to other things and I know about talent when I see it! It's also so great to get a relaxing massage before shampoo and this is also a no tip salon so the price is extremely reasonable for such talent! It was a professional atmosphere As well from everyone there! Highly recommend this place and Mariana! But don't clog up her schedule too much cause I want back in!!! Going back for a highlight in March!!! read more

William Edge Institute - My textured cut by Mariana! - Hair Stylists Near Me - New Braunfels, Texas

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An employee from William Edge corporate contacted me. He expressed his concern and was apologetic and professional. I appreciate someone from William Edge taking their time to call me and find out why I was dissappointed with their service. This shows they care about the publics opinion. The service I received from my stylist this day might have been poor in my opinion. However, the fact that this place has someone from corporate actually reading feedback means a whole lot. read more

Kirsten (Kirstin?) is incredible with color!! I'm always so nervous and incredibly picky with my stylists but trusted a friend who's always had a great cut, with bold but well done color. I wasn't disappointed. She's now my go to girl, and knows exactly what she's doing. I love the training program they have going on here, but really think this girl could walk into any other salon and immediately get going. read more

I have NEVER EVER written a review but I feel like I HAVE to now! I moved here from Houston area and have been driving back and forth to get my hair cut and highlighted. I heard about Lauren (long dark hair one) and decided to give her a try. First appt she did my color and it was perfect and her technique lets it grow out without those hideous root lines. I decided to get a different hairstyle and she cut it today and I love it. I have never loved my hair until now and I LOVE IT!!! She took time and taught me how to style it. Very very talented So happy I found her!!!!! PS. Prices are amazing! I don't hesitate recommending her to anyone! AWESOME! read more

"Dear Rosie, We understand what it is like to be really busy, so, the team at Prodedgy is sending this friendly reminder because it has been a while since we've seen you." BUT do you know what it is like to get really bad service??? Because that is why you have not seen me! Worst hair cut ever.. then worst attempt to fix bad haircut and above all RUDEST SERVICE and most incompetent customer service ever. read more

I highly recommend WE/ProdEdgy. I just have to say....Jaime L. Villarreal, you really outdid yourself! I love my look! She asked me what I wanted and then delivered. She explained every step of the way including what product(s) she used and why as well as how to apply them. I had a great experience with my color and cut. Jaime V....I LUV, LUV, LUV what you did for me. read more

I made an appointment for a cut and full highlight and was attended to promptly. Kirsten spent the time to talk to me about what I wanted and she got it PERFECTLY. This is my first highlight in years and I was nervous to try someone new, but she did an awesome job, was flexible and understanding, and took the time to style it just like I wanted. The price was lower than I expected and I LOVE IT! I will definitely return. read more

I had my first ever appointment at Prodedgy today. Several of my friends have been coming here and I finally came to see what the hype was all about. My stylist was Sarah and she was very sweet and friendly and I love my haircut. The products all smelled amazing and made my hair feel great. I'm very happy with my visit to this salon. Even the front desk staff was very helpful and friendly. I had cancelled my appointment, but ended up rescheduling and they fit me in. I'll definitely be coming back! My friends have also seen Melissa, Miranda and Karen and been happy with all of them. It seems you can't go wrong with any of the stylists at Prodedgy. read more

I see Snowy and he does a wonderful job. He is always professional and knows his craft inside and out. I followed him here from the Aveda Institute and I moved to New Braunfels last summer. Great place and great town! read more

Jordn did an absolutely amazing job on my hair and was also fantastic at her customer service. I didn't expect that there wasn't tipping at the salon since it is a training salon, but I would have loved to have tipped her! She was really great at her craft and great with people. I'll definitely come again, and I love all of the special touches, including the scalp massage. read more

So-So. I got my hair done last month by a young lady that had been there ten months and she left my hair feeling like I had done it myself. She skimped on product for smoothing and didn't quite know how to keep a dryer cord from slapping me in the face. In the end, with my blow dry service and one bottle of product, the total came out to $55. I got to my car and immediately kicked myself. I will be sticking to the more advanced stylists at William Edge off of San Antonio st. read more

After living in NB for 1.5 yrs and being too afraid to just try anywhere I came here bc a few ppl I know go here. I let them put me with whoever which ended up being Alex. And she was amazing. So caring and detailed. I already rebooked for next month. And Aveda products are the best! read more

Went to see Megan today. She is very knowledgeable and explains everything she is doing. I think this may be the best color and cut I have ever had! read more

I didn't think that I could afford a salon quality haircut, so I've been going to cheaper places for a while, but, naturally I could never get what I wanted. I have very long, medium thick hair and I've been desperate just to get some layers put in for a while. At the last 3 places I went for a haircut, I was told by 3 different people that I "do not have enough hair" for layers. Um, what?? Finally, fed up, I called to make an appointment at William Edge, but as they could not schedule me at the time that I wanted, they asked if they could schedule me at ProdEdgy instead and I nervously accepted. Well, now I will never go anywhere else! My stylist's name was Tara Mueller and she started out by listening to everything I had to say and helped me come up with the perfect haircut. She told me that I absolutely had enough hair for layers, (I knew it!), and that she guessed the other people I had been to at those cheaper places either did not know how to cut layers into my hair or did not want to spend the time doing it.... I think she was right! Tara explained to me that the employees at ProdEdgy can do things the others cannot because in beauty school they are only taught what they need to know to pass the final test and that at ProdEdgy, their first 6 months are all additional training! No wonder she was so much better than the rest! So, first I got a glorious scalp, neck and shoulder massage, followed by a shampoo and blow dry and then a straightening, and finally my gorgeous haircut! She talked to me about how to properly wash and condition my hair and take care of my scalp, answering all of my questions knowledgeably, and also explained each product she used on my hair without trying to push me into buying anything. When the time came to pay my bill I thought, "oh here it comes...", $27!!!! I got all that for $27! I literally spent, like, $8 more to have a waaaaay better experience and get so much more than I expected. Totally, totally worth it. read more

Great salon! Friendly, professional service. Mariana cut my hair today and it looks and feels great! I'm so happy. Looking forward to my next appointment and color consult. read more

Casey did a fabulous job matching the color I wanted that is so hard to get! No brassy or orangey roots, just a nice medium ash brown. I will definitely return for all of my hair needs. The service experience was great from the time I walked in until I left. And the hand and scalp massage was a nice bonus. read more

I love ProdEdgy! Lorrin is my stylist and she's a wizard with a pair of scissors! The girl is constantly getting me compliments when I leave the salon. She's great at giving me the change I want as we work to grow out my hair. She has given me gorgeous color as well and doesn't get upset when I come back to her crying about hair mishaps I've done to myself between visits. I've been going for over a year now and don't reget it. The salon is Aveda and you're always treated with a great massage and shampoo before your transformation starts. The prices are excellent since it's a "new artist" salon but I'll tell you all of the girls are trained very well. The atmosphere is chic but not uninviting. I love my trips here and plan to continue to go for some time. It's a luxury salon experience (and I would know I use to work at a salon that charged on average $70.00 per haircut) at a budget friendly price. Perfect for the thrifty and smart fashionista. read more

I made my appointment with Snowy 10 weeks in advance for a Saturday. I had to take off work for the appointment. I arrived 15 minutes early to be considerate. I did not want to delay the stylist's appointments. I waited 15 minutes past my appointment time. I approached the desk to inquire why I had not been called back. I was told it would be another 20-40 minutes until I would be called back. After scheduling my appointment 10 weeks in advance, I did not expect to wait over an hour to start the appointment. Because of my other commitments, I had to leave without getting my hair done. I called and asked to speak with a manager. I couple of hours later a manager called me and asked if I would mind reschedule the appointment for the following Saturday. I told her I would come the following Saturday. I again rescheduled the appointments I had scheduled for the following Saturday so I could make the hair appointment. Later, the manager left me a message stating she was unaware of the reason for my visit and she did not allow enough time. She asked if I would mind rescheduling again. I mind. Do not schedule an appointment with this salon unless you have at least an hour to wait after your scheduled appointment. Also, if you have a special event, do not go to this salon. The appointment may not happen. read more