Geoff graciously diagnosed my issue and was able to fix it easily. He was very professional and very knowledgeable about the issues related to my old house and the sump pump that was causing the issue. I highly recommend this local business and will be referring everyone I know to them! read more

Wow, Geoff just left my house and did an awesome job! I had a circuit breaker tripping in my 3,000 SF house in the Oakland Hills and just googled "Oakland Electricians open Saturday" and Williams Electric bubbled up as the highest rated company so they were my first call. Ronda (I see is Geoff's wife) answered and said "Geoff is booked today but tell me your problem and let's see what we can do." Ronda understands this work and asked me a few troubleshooting questions to help me for free and potentially completely avoid Geoff even coming over. The last thing they were doing was "trying to sell me" on anything. I read some of these bad reviews below and I cannot imagine this guy Geoff warrants any of this and probably think this is really hurting his business. He knows his craft inside and out - that's a fact. So Geoff called me and said what we would be doing, how much it would cost and the steps to figure out root cause - AND HE WANTED TO MAKE SURE I WAS OK WITH ALL OF THIS BEFORE HE CAME OVER EVEN THOUGH HE WAS GOING OUT OF HIS WAY TO FIT ME IN! I said sure and thanks for fitting me in. Geoff comes over and the quote is $250 to troubleshoot, replace the breaker, find root cause, and put everything back together. Sounded fair. Geoff replaced the breaker and it still tripped and we one by one put the lights back on that were on that breaker. Within 10 minutes we found the culprit - the outside lights. We looked at the one below the porch and it was leaking water. Geoff didn't have to do this but he pulled the light down and the wires were shorting and burnt and about a cup of water came out of the light. Geoff seriously saved me from having a potentially really BAD problem. He also went up inside the light and clipped the wires and capped them so we for sure were not going to have more problems. Now I have a serious water leak that I have to get fixed but that's not Geoff's issue. Geoff felt so bad for my water leak issue knowing this is going to cost me money that he only charged me $189 for something that should have been more like $350. Check out my reviews. I write mostly good ones and don't trash people for fun or if they are my competition. it sounds like Geoff is not getting a fair shake on some of these reviews because he knows what he is doing and did a great job. If a reviewer has 60 other 1 star reviews they should look in the mirror. The poor guy is almost paranoid and so careful about taking new business and that's not right or fair. I had no idea who he was before this morning but felt compelled to write this. read more

Quality service. The problem was not immediately apparent and Geoff stuck with it until he found it. This was on a holiday week as well, so we felt lucky to find someone so fast. AND the price was more than fair. I would not hesitate to call this master electrician again. read more

Geoff and Rhonda are amazing! Rhonda answered my questions, Geoff came out quickly to fix an outlet that wasn't working, he found the problem and fixed it in a short time. Highly recommended! read more

DO NOT USE THIS COMPANY! I will never use William Electric again: the customer service and treatment I received from the electrician who did the work was completely and totally unacceptable and disrespectful. In addition, the person was quite rude. Also, the electrician was not COVID safe: he did not wear a mask during the service call. Given the myriad of bad reviews this company has received, if you decide to engage with them, customer BEWARE! read more

Geoff is just a good dude. We had a fried circuit out of nowhere and I called for an emergency appointment. Geoff wasn't available to come out so instead he did a FaceTime appointment with us to tell us what was needed for the job. Ronda helped coordinate the whole thing with multiple calls back and forth. I couldn't believe how helpful they both were when they honestly didn't need to be because they couldn't come out. They have my business for future jobs forever. read more

These guys are amazing!!! I had four kitchen outlets stop working and they FaceTimed me - on the WEEKEND - to help me troubleshoot and fix the problem. Thank you Williams! Five stars - HIGHLY recommend!! read more

William is a genius! This is the go to guy ! He was able to solve our problem in under 30 secs. Had a problem and he was able to resolve it on the spot. Thank you William for making our life better and taking the time of your day to help us. Williams Electric WILL GIVE YOU the peace of mind. God Bless You! read more

It's so hard to find a reliable electrician - but Geoff is one of them! When I called and explained my small problem (I may have (definitely did) washed an outside wall and got water into a GFCI outlet which then blew the outlet. I made matters worse by attempting to replace it myself) Ronda immediately tried to get me onto the schedule. I wasn't able to do the next day as she had proposed so she worked with me to get a time for the following weekend. Geoff called before our appt and said he could be early! In no time Geoff had me all taken care of and we again had power outside. I wish that I had known about Williams Electric a few years ago when I had replaced and upgraded my panel. So many other electricians that I had talked to about this told me that my problem was just too small for them to bother with. My home remodel bucket list has a complete re-wire of my house in a few years and I'll be sure to use Geoff for it. He is a master of his trade and is very easy to work with. read more

UPDATE: Minutes after posting, the owner Geoff Williams called my cell and personally threatened me. He said, "I'm going down to the Hayward courthouse now" and will "sue you for $500,000." I notified Yelp of the violation of their rules but looks like he does this all the time. Check out the other negative reviews. Am hoping Yelp will take notice and stop him. Disappointing, unprofessional attitude from the owner. Scheduling was a hassle and they didn't call me when they said they would. I still went ahead with an appointment after quickly finding them on Yelp. The owner Geoff Williams shows up hair disheveled, bloodshot eyes, like he rolled out of bed onto my porch. He doesn't say hello, identify himself, or give me a card. (Got his name by calling the office after). I open the door and he gives me a dirty look. So I say "Good Morning." No response. I say, "Well, how can I help you?" He says ONE word, "Electrician." He's literally so lazy he can't put it in a sentence. Maybe he had a really rough night or bad morning, but seems like he doesn't want this job. If this is his attitude BEFORE he gets the job, I'm thinking the estimate is going to be crazy high. I tell him I need a panel upgrade, but before I'm going to let him into my home, want him to have a positive attitude. He turns around and walks away! I need someone who can get the job done and show me respect as a client. I certainly don't want the negative energy of a dirty old man in my home. Give your business to someone who works hard to earn business, not this arrogant guy. read more

Geoff responded immediately and came over and was able to solve our problem quickly at a fair price. He and the woman I spoke to on the phone were both friendly and knowledgeable. Thank you Geoff read more

Geoff and Marsha were so easy to work with. They listen sooo well. They follow through on everything . Geoff brought the best treats our dog Fiona ever tasted. The work Geoff did was perfect and done in such a timely way with good humor and kindness and neatness and solid expertise. They are the best!! read more

Geoff and Ronda are awesome. Professional, fast, got us approved by City of Oakland and PGE and back up and running faster than expected. 5 Stars. A garbage truck took out all of our utility lines on a Monday afternoon. Called a bunch of electricians and Williams was first to call back. Geoff was able to assess the damage via FaceTime call and get us a written estimate that evening - before anyone else had even called back. Replaced our main panel and roof-top weather head with a taller & more stable one. Got us through city and PGE inspection no problem, and made sure we were hooked back up to electricity as fast as possible. Geoff's original estimate was also less than half of the other estimates we got. We opted for a new panel instead of repair, but even with that, Williams came in several thousand dollars less than the other estimates. Now we're having Geoff back to install a second weather head for other utility lines. read more

I had a minor electrical issue ( Didn't realize that it was minor at the time, though!) and called for an appointment based on their great reviews and high rating. I spoke to their answering service who took an extensive message. I called back on Monday and was told that someone would call me back but they NEVER did!!! A complete waste of time! Luckily, I found Walt's Electric who came out in less than 3 hours and solved my problem!! Maybe my zip code didn't fit their clientele list!!! read more

I wanted to give Williams Electric 10 stars. I called and asked whether there is any electricians available today to trouble shoot our 220v outlet since our new electric kitchen range is not working. The person answering the phone is super patient with me asking what the issue is. She is very knowledgeable and thought the problem might be on the control panel. She offered me to Facetime with the technician to do some initial diagnostic. The technician called me immediately and helped me solved the issue in 10 seconds by looking at the control panel. Williams Electric is willing to help customers solving problems without cost before sending technicians to our places. I would strongly recommend this company to everyone! read more

I called Williams electric because after plugging in a heating pad, almost all of my plugs in my little house, and in the main house, went out. I tried moving the breakers several times, but could not get them to budge. After talking to the friendly and helpful receptionist, I tried one more time and managed to get the main house plugs working, but I couldn't get the ones in the little to move. Jeff called me back on WhatsApp and walked me through the process. After a couple of tries, it worked. He saved me the cost of an inspection visit, and showed me how to work breakers with a bracket on them. I am very grateful and would happily call them for future electrical work. read more

I was freaking out, cause we lost power to our freestanding garage and without power we could not get in there. Geoff solved our problem over the phone in 5 minutes and all free of charge. Something simple as resetting the breakers but we have a bunch and they were mislabeled. What a great and responsive guy and he is who I'm going to call with all my electrical needs and problems read more

Very nice people but he's just too busy to handle small jobs. If you can wait for them, please wait.

I called Rhonda and Geoff to resolve an emergency outage in our house. They called me back right away and very quickly walked me through fixing it myself over the phone at no charge! They are so helpful and I'm extremely grateful for their guidance and support. Electrical work is not something I'm extremely comfortable with, but with their assistance, the issue has been solved. read more

I had what looked like a fried power line to my AC unit. Geoff was super responsive and got back to me within the hour. He was able to come by the very next day, and in the meantime he guided me throughout the evening to ensure I had safely powered down the circuit. This was very appreciated as I am not handy at all. Thank you Geoff! read more

Very disappointed in my most recent experience with Williams Electric. We had hired them on 2 previous occasions, both of which were very positive on all fronts. More recently, we needed help with one of our breakers. I called Rhonda twice to discuss our issue and set up a service call. Both times I simply never heard from her again. That , in spite of her promise that we were on their calendar and that she would get back to me with scheduling details. I ended up having to find someone else. Simply not how you should treat customers, especially repeat customers. We won't be using Geoff again. read more

Mr. Williams came by on the SAME day that I called for service. He was able to quickly diagnose the problem and fix it. As a result, I no longer am without heat, refrigeration, and many plugs. Also offered safety advice that should be followed regarding space heaters. His entire operation was well staffed, friendly and efficient. I would definitely use again, and do not hesitate to recommend Williams Electric to you! read more

Can't rate high enough. Have used Willams electric 3 times. Twice Geoff came out. Fixed problems at a reasonable rate. Third time fixed my problem by phone without charge. I don't normally write reviews but my experience with Geoff warrants this high rating. Added bonus he's a dog lover. read more

I am not super handy and my tenant called with an electrical situation so I sent out some yelp messages. I got a very quick response from Geoff and based on what I described, he actually gave me a suggestion on what I could do to fix it and it worked! He saved me the money of having to have someone come out on what would have been a simple fix. I appreciate it! read more

(Disclaimer: I don't use Yelp much hence this very late update) I was surprised to discover a biz response to my original review; my surprise twofold because: 1) I was threatened with litigation regarding my original review because I posted about my poor experience with Geoff, which quickly resulted in me having to flag this proprietor with Yelp because of litigious private messages, and 2) because Williams Electric's response to the below review in no way represents what occurred. My review centers around the attempt to get an appointment and the issues in attempting to schedule one - Geoff never got my address so the claims below are false, and furthermore, the building in which I reside is not off of a busy thoroughfare not does it have a gated entry. read more

Geoff is a lifesaver and our electrician. We had gone through two previous electricians using our home warranty provider to fix a daily struggle of keeping the power on in our house. After 30 days of no progress, we called Williams Electric, and they showed up the same day. Geoff diagnose the problem and gave us a temporary fix. He explained to me the situation and provided and options. He fixed our problem the same week. In less than four days Geoff showed up and resolved our problem. He even called to make sure things were going okay. Geoff is professional, knowledgeable, shows up on time, and he cares about his customers and work. read more

Editing my review after receiving this email from Geoff: "What a nasty person you were to deal with. So I will enjoy suing you at this point if the review is not removed now within ten minutes." Geoff, our difference of experience about how today happened is clear. So I'll remove all the details about what happened for me, and I'll leave my 1-Star review as that reflects the service I received. This should take care of any concerns you had about libel, while maintaining the integrity of the purpose of Yelp, to share honest feedback about our experiences with vendors. YELPERS! This is a warning that this guy Geoff is threatening and a bully. I've both reported him and blocked him by phone, email, and Yelp after he sent me 6 emails threatening to sue me if I don't take down this review. I learned from him that there's some serious safety concerns with the electric in my home, and I totally understand that Geoff isn't willing to work in these conditions. I appreciate the opportunity I had to learn about these hazards, and I regret that no solutions were offered for how to remedy the work that needs to be completed. read more

Williams electric is hands-down the best electrical contractor in the Bay area. I needed 2 Main panel service upgrades on my duplex and Geoff did an amazing job! I couldn't be happier with the work he did! Working with Geoff and Ronda is extremely painless and stress-free. The job was done in a quick & timely manner and passed all inspections with flying colors. I will definitely be using their services again and will be recommending them to everyone I know in need of electrical service. read more

Sunday cleaning day. I stupidly plugged my old paper shredder directly into the wall socket, as opposed to a surge protector. ZAP. Blew the fuse. Went to the circuit box to reset the switches, but that didn't work. With online school and work, not having Internet is devastating. Williams Electric responded with lightning speed, and helped me troubleshoot via FaceTime. Problem fixed! Amazing. Thank you Williams Electric! read more

Rhonda scheduled an appointment and took down all the details very nice lady The technician arrived and Was very rude he said he had never seen a blinking light like that before and and I probably could not afford his rRates anyway he did not look like he was exactly wearing Armani Ended up hiring another electrician $475 per hour difference like night and day he fixed the fuse box for $475.00 a good deal I thought I would never talk to someone like you do I don't know who you think you are! read more

It's always a panic when you run into an electrical problem. Rinds was great to schedule with and Geoff came out to help us with our issue...not a big issue in the general sense but a big issue when it impacts family. Geoff came out quick, was efficient, suggested some other solutions, and we will hire him again! Thanks Geoff & Ronda! read more

I wish there were more than 5 stars for Geoff Over the past 3 years, I have hired Geoff for 6 jobs, so of which were large and complex. I am not an electrician, but I respect good work. His commitment to quality AND safety is unsurpassed. His work has not failed my business. He won't fail yours. PS: He likes good dark chocolate read more

We moved house and needed everyone - plumbers, electricians, builders, the list goes on. Geoff is, without a doubt, the best contractor I dealt with in this time. He was responsive, honest, dedicated and efficient. I wouldn't hesitate to recommend him to anyone and am looking forward to working with him on future projects. Above all, when you pick an electrician, pick someone who will be there when you need him. We had an electrical problem unrelated to Geoff's work and he arrived two hours later to fix it. That's the definition of having someone on your team and it's a very awesome feeling. read more

A shout out to Williams Electric! After a space heater shorted out one of my circuits I was unable to turn the circuit back on after (I thought) I had flipped the switch to off. Disaster, there goes the home office . . . I found Williams on Yelp and called. They walked me through the problem over the phone and explained that with the kind of breaker I have I had to push the switch much harder than any reasonable mortal would expect to get it fully off before I could reset it to "on." Problem fixed, no visit or charge, and I will definitely be calling the nice folks at Williams for my next electrical problem. Thanks guys! read more

Geoff called me back promptly based on my email (within an hour) after another contractor had created a problem with our electrical. He was able to quickly find the problem, and advise on how I should handle the situation with the contractor. He really provided great advice and saved me a lot of time and money in the process. I hope I don't have larger electrical needs, but if I do, I will have confidence to call on Williams Electric. read more

Sunday night (last night) at 6:00 PM we discovered two rooms had no power. After checking the breakers I found Williams electric on Yelp. Geoff called me back in 5 minutes after I reached out via Yelp. He talked us thru the issue (the breaker was flipped but not showing it). Easy fix for him. Huge help to us. He could have charged me $179 and didn't. Just a good guy. Of course we will hire him on our next project. read more

We shorted out an electrical outlet which cut power to half the house. We noticed Williams had high ratings on Yelp and gave them a call. Rhonda did a great job assessing our situation on the phone and providing a cost estimate. Geoff adjusted his schedule to fit us in the next day, even though his truck was in the shop. Geoff is a man of few words, but works quickly and gets the job done. The pricing was very competitive with other bids and we now are enjoying electricity to the entire house again. read more

They solved my problem in less than 3 minutes on the phone. My circuit got switched off and they walked me through resetting it so I didn't have to deal with my landlord, which was very kind. For that, if I need to hire an electrician, I'll be hiring them. Thanks!! read more

I blew out my wall outlet using a space heater in my son's room. Less than 24 hours later it was fixed thanks to the speedy and competent work of Williams electric. They responded to the automated yelp message I sent quickly, were easy to set up the appointment over the phone, reasonable pricing, he was on time and professional, did great work. Nothing to complain about, I wish working with skilled workers was always this easy. read more

We recently purchased a home that required considerable electrical work due to many outlets not working. Geoff came in and diagnosed the problem immediately, restored power to the outlets, and all without requiring drywall repair! We loved his work so much that we invited him back to also install our Tesla charger. 5 stars for Geoff's considerable know-how from all of his experience! read more