Sandy totally bailed me out. I was stranded in Palm Desert without contacts and she quite literally…read moresaved the day by providing me with a set of trials. They went above and beyond expectations, which translates to how they treat their clients. I can't recommend this optometrist enough!!!

My wife and I were on vacation. I was able to break and damage two pairs of glasses. I had 4 more…read moredays of vacation left and needed help in a bad way. I found AO on yelp, reviews were good so I stopped in. I'm glad I did. There were able to fix my damaged glasses and gave me a referral to fix my broken pair. The staff was great. I highly recommend them.

Excellent care. Office staff very professional and friendly. Explanations of treatment and…read moremedications. Clear.

Dr Le was very professional and knowledgeable. All the tests and the office staff were fast and…read moreefficient with many tests taken. I came back a second time to see if I had glaucoma for another test and there was no extra charge which I was happy about after seeing the doctor, he said I was borderline for glaucoma and I should come back in six months to check it again. I was thrilled because they were on time, Efficient , and I got a great news outcome. I'm going back in six months.

First, I do not blame Dr. Shaaf for the problem. The problem being scheduling for cataract…read moresurgery. After counseltation, 06/11/26, my wife was indicated for catatact surgery. She was told that a sugical schedular would make contact. It is now July 28th alnd despite multiple promisese there is still no surgery scheduled. The surgsery scheduler will not even answer my wife's phone calls. Dr. Shaaf performed cataract surgery on me, the husband, and I recommended him to my wife. His ability is not in qustion but his support staff, specifically his surgical scheduler, needs to be replaced or helped.

Very disappointing experience with scheduling and communication. I arrived early for a 10:00 a.m…read more appointment and was never informed that the office was running far behind. After waiting 20 minutes, I was told it would be "5 more minutes," which turned into much longer. When I explained that I had another appointment to make, the staff member at the desk was unsympathetic and dismissive. At 10:40 I was finally called back, only to be told there were no rooms available and other patients would go first. I ultimately had to leave and return later in the day. Delays happen, but patients deserve honest updates and some respect for their time. Several other patients in the waiting room were frustrated as well.

My mom had two successful cataract surgeries with Dr. Le. Yesterday, we went for her one-month…read morefollow-up and everything was perfect. She's a healthy 85 years old lady but her eyes were in bad shape due to cataracts. One of her eyes had a stigmatism that she had dealt her entire life. A special lens was inserted during surgery, which corrected the life long issue. Just so you know, Medicare does not cover the cost of special lenses, so there's an additional out of pocket expense. But for my mom was worth it was absolutely wort it! For the first time in her life she can clearly see the beautiful mountains and palm trees around us. Many thanks to Dr. Le!

Dr. Le did cataract surgery on both my eyes and I am thrilled with the results! My vision is so…read moreimproved that I can hardly believe it. I had no idea that the results could be this good. Before going to Dr. Le, I asked around about good doctors. He came highly recommended by my family doctor. I was told by my optometrist that there are many good doctors here in the Coachella Valley for cataract surgery, but I am so glad that I chose to go to Dr. Le. He is very professional and an expert at cataract surgery.

Was having an eye issue. Made afternoon appt within two weeks. Drs office ran on time (very…read moreimpressed). Dr examined my eyes and put my mind at ease that there was no problem with my eyes. He made two helpful suggestions to try. And said to check back with him if necessary. And was very fair to my wallet since I was paying out of pocket.

After holding on line from caller # 7 when it was my turn answerer picked up phone & disconnected…read moreme! This can happen by accident but has happened to me at his number numerous times! Sorry if your phone lines are busy but disconnecting callers is not the way to clear them! (760) 340-3937ery Unprofessional., call back caller #7 again! Changing doctors now

Whenever I need a routine eye exam, this is the spot! Making an appointment is never a hassle and…read moreI'm always taken care of very well. Dr. Daniel Eng is very kind, communicative, professional and thorough. Highly recommend!

Great guy who asked you about the kind of work you do so he can fit your optical needs to you…read morepersonally. I was considering getting some hard lenses cause I used to have them two decades ago. He said he could order them for me but he talked me out of it. Good man.

Third time using Dr. Swanson over a twenty year period at this location. Office girls/assistants…read moreare very efficient, friendly and know their jobs inside and out. For me personally, you can't get better than Dr. Swanson. He went over the condition of my eyes with computer generated photos, made excellent recommendations and ultimately brought me full circle and prescribed exactly what I wanted. He has a great frame selection and I found something I liked a lot rather than settling for something else. Not sure where the negative reviews come from on YELP. Probably, people just receiving back what they gave in the first place.

The optometrist was kind and professional, but the front desk staff are incredibly rude and…read moreunhelpful. I was told it would be $90 with insurance for my contact lens prescription. I saved up the $90 and came back, only to be told that because it was over 30 days, it's now $140. That was never properly explained upfront. It feels like they look for excuses to tack on extra fees. Instead of showing any understanding, they were snappy and dismissive. Customer service clearly isn't a priority here. Because of those girls in the front office alone, I won't be returning.

Excellent expert care. Large selection of frames. Javier helped me selection frames that fit my…read moreface and lens options that fit my lifestyle. Highly recommend

At 90 years old few things surprise me. However, the exceptional customer service of Javier and his…read moreteam at premium vision care is truly amazing. I had an issue with one of the arms of my glasses which they replaced and mail to me in Seattle without charge. The entire process took less than 10 days for which I am most grateful. Good customer service is hard to find and I'm so pleased to be a customer.