I was recently here for my cousin's wake, Christine Harris. She died recently and was handed off to…read moreWilliams for the burial services. Williams has been a staple in my family for years. Most of my family who dies usually use their burial services. The funeral director is a good friend of my family on both sides. My grandfather and father has done construction work for them, residentially and commercially. So it's pretty much a no-brainer when it comes to burial needs. Her wake and her remains were handled with care. There was tons of family I haven't seen in years there. She had 33 grandchildren so there was tons of kids running around. As I was leaving the wake, one of the funeral home employees was talking very rudely to the kids that was there at the wake. I thought that was out of line but hey I wasn't their parent so I wasn't going to step in for them. Other than that, everything couldn't have been better for my cousin!!!!

At a time in your life where you are at your lowest, losing a loved one. You go to people for…read moreinformation, assistance in making sure that those loved ones' wishes are being fulfilled. You expect for them to be calm, collected, patient and empathic. Platt's was none of these things. I went in to get information about how I needed to proceed. I made it clear that I was not under a time restraint and I had time to make the right decision. The lady that I spoke with, not only tried to convince me to get things I didn't want, she also tried to convince me to sign a contract before I left. Telling me that if anyone else needs to sign, that they can come in later. I understand that they are in the business to make money, but to take advantage of someone doing this time is unacceptable. Ultimately, I went with Augusta Cremation & Funeral Care. Mr. Williams and his team took care of my loved one with care.

This local, family owned business has truly been with my family and I every step of the way. The…read morestaff here are some of the sweetest people you will ever meet. You know that you're in good hands with Platt's. I could go on and on, but just trust me, they're great.

They had my Uncle looking really nice and wasn't expensive!!…read moreThey are easy to find in the Augusta area Friendly staff and very professional in the conduct of the service

The service our family received from Mr. Reid was excellent. They were empathetic and caring…read morethroughout the process of funeralizing our loved one. This was not only displayed throughout the service but also during the business aspect of the process. Now to fast track ahead one year after mom was buried. On Memorial day this year (2019) family went to the graveyard to pay our honors. We drove down from ATL. We were heartbroken and saddened when we got there that a headstone had not been ordered and placed on mom's site as was promised (family member). So, hubby and I called Mr. Reid (Sr) for guidance and direction (a year later!). He remembered us. His service did not stop last Spring. when mom passed but he treated us as though we were still his customers. We were very touched and will follow through with his directions. I rated this funeral home with a 4 star only because they could use an update on some of their aesthetics (looks) ... modernize the facility. Other than that the facility was clean, customer service great and staff was/is very accommodating!

Our family cannot say enough wonderful things about Posey Funeral Directors. During one of the most…read moredifficult times in our lives, they cared for us like family. Every member of their staff was professional, compassionate, patient, and incredibly responsive from beginning to end. They truly listened to our wishes and honored every detail as we laid my precious daddy to rest. Their kindness and genuine care brought comfort to our entire family. They were also very accommodating and flexible, even allowing us to include a special personal request that meant so much to us. We are deeply grateful for the love, respect, and dignity they showed our family throughout the entire process.

My friend prepaid for his own funeral arrangements. It was agreed to at that time, with witnesses,…read morethat his friends and family from the North Augusta area would be able to view his body at the Posey's North Augusta SC location on Georgia Ave after his passing. So he passed and I witnessed Posey's telling his surviving wife that friends and family would NOT be allowed to view his body, the wife only could view. The actual viewing would be in another State because the immediate family had called after the death and made changes. This broke my friend's wife's heart and she cried as she ran out. This upset me because this man paid for a final wish that he wasn't going to get. It was explained to me (not him) that the law says immediate family is brother and sisters and not the surviving wife. Brothers and sisters can change funeral plans regardless of who pays for the services or what the original agreement was. I protested this and 2 men representing Posey's finally relented and told me that friends and family now COULD view the body. This satisfied me because I believed them. In the end only the wife and 1 person was allowed into the building. You readers know it would cost more money to allow other people in, you also understand my friend asked for and paid for this service. My advice to people considering trusting these people to handle a funeral is simple... You have been warned. Buyer beware!!!

It's difficult to "review" a cemetery - you just don't think of it as a reviewable place. But,…read morebeing a place I know well, I'll provide my thoughts on various aspects of it that others may find helpful: LOCATION Near the Augusta National, Westover is accessible via Berkmans Road SIZE Very large - if attending a funeral here, the roadways will be marked with "Funeral Route" signage. Note that most of the roadways in the cemetery are just barely wide enough for two vehicles to pass each other. If encountering one coming toward you, slow down and hug the shoulder of the road. THE GROUNDS The grounds are well maintained, and include a duck pond and meditation garden. Do be aware that, while you're welcome to place flowers and other memorials at a tombstone, the maintenance crew will remove them and throw them out once they're out of season. Westover is a peaceful place - allowing you to think and remember.

The staff here are extraordinarily compassionate, prompt, and professional…read more They have provided nothing short of the most excellent customer service when dealing with the loss of our infant daughter. My husband can't stop raving about them, and the general manager was able to connect with him on a personal level even in the midst of his deepest grief. Wonderful people, and a wonderful business. On a more logical note, their cremation urns for infants are very reasonably priced, at around 150 each. I doubt many grieving parents will 'shop around' when considering a funeral home for their lost child, but I would highly recommend Poteet, no matter what the circumstance or the services desired.

I would rate these people 10 stars if I could they were so wonderful! My daughter died…read more unexpectedly and they had answers and solutions to every one of our concerns. They couldn't have been nicer or more professional. They had everything planned perfectly. We had a celebration of life service and they followed through with everything flawlessly. I thank them from the bottom of my heart for everything they did for us.

When it's time to find a funeral home, the choices in the Augusta surrounding area is varied …read more There are many options for a grieving family to choose from. We selected FairHaven Funeral and Cremation as the one to handle the prearrangement for our dear friend, Lore. Prior to the final day of Lore's life, my wife and I had a meeting with Steve to make those arrangements as required. Steve was most knowledgeable and showed great compassion in these times of need. As it happens, the service was actually needed the very next day! A call to FairHaven was made and from that one call, the process was transparent and went flawless. The necessary actions were done in accordance with the wishes of the family and all relevant coordinating actions needed between the Hospital, funeral home, and the cemetery involved was done in a timely manner. The actual date of burial was arranged, the transportation of the deceased was determined and arranged for the time of the simple burial ceremony. The whole process was performed in a most professional manner. The complete procedure to include getting the copies of Death Certificates, all speak volumes of the sincere desire to do what is necessary with the least amount of inconvenience to the grieving family. Steve, Hannah and the rest of the office personnel all played a huge part to ensure that this process went smoothly. In time of need, please give FairHaven a call and see what they can do for you. Thank you FairHaven for your service!

Nice little place to have a memorial…read more It was well set up with a nice viewing area and a television to display memories. If you are looking for a quaint little place for a memorial, check them out to see if they will be alert to fill your needs.