We hired Downtown Brooklyn Roofing for a complete shingle roof replacement, and they did a…read morebeautiful job. Our roof has several different slopes and sections, so it wasn't the most basic layout, but everything came out neat and even. They also paid close attention around the chimney, vents, valleys, and smaller roof areas. The crew worked hard throughout the project and cleaned up all the old roofing material when they finished. They provided aerial photos so we could clearly see the completed roof, which we really appreciated. The new shingles look great with the house, and we're very happy with the finished work.

A mechanically attached TPO roof began showing unusual movement after a severe windstorm. One…read morecorner had lifted visibly, but inspection also found stretched fastener rows and distorted seams farther into the roof. Although the membrane had not peeled away completely, its attachment could no longer be treated as dependable. Temporary repairs secured the exposed corner while the full condition was documented. Fastener pull tests showed inconsistent resistance in several areas of the metal deck. The owner compared a large partial repair with replacing the complete system. Because the stressed attachment continued beyond the visibly damaged section, full replacement was selected. The existing membrane and insulation were removed in controlled zones. Surface corrosion was cleaned, and damaged deck sections were replaced where the fastener tests had produced unacceptable results. New insulation, high-density cover board, and TPO membrane were installed using an attachment design based on the building height, perimeter zones, and specified wind-uplift requirements. Additional securement was installed at corners and roof edges rather than treating the entire field identically. The parapet coping was also refastened so loose metal could not compromise the new membrane. Work was photographed before the perimeter flashing concealed the attachment. The completed roof passed its required inspection and remained stable during later periods of high wind

I am not particularly interested in roofing terminology, but I do care whether the explanation…read morematches what is actually found once work begins. Our studio roof had cracks in an aging coating and soft areas that moved underfoot. We were told beforehand that the existing insulation might prevent a simple recover, and that turned out to be correct. The roof was removed down to the metal deck, which was in better condition than expected except around one old pipe opening. That section was repaired, the unused opening was eliminated, and a new PVC assembly was installed with tapered insulation. The dust-collection equipment serving our woodworking space remained operational except during one planned shutdown. A roll of membrane had to be exchanged after it arrived with shipping damage, so the job paused for part of a day. The replacement material came the following morning, and no questionable product was installed just to stay on schedule. Everything has remained dry, and the white finished roof is noticeably less hot when we go up to service the equipment.

I've seen their trucks around the neighborhood for years, especially near their Canarsie yard on my…read moredaily commute. When I recently discovered a leak in my roof, they responded the very same day to inspect the issue. They provided a detailed estimate and a very fair price compared to other contractors we spoke with. We chose to hire them because they're a local company, and we believe in supporting businesses in our community. The team was professional, knowledgeable, and completed excellent repair and maintenance work on our flat roof. The quality of their workmanship and customer service exceeded our expectations. If you're looking for reliable, honest, and skilled roofing contractors in South Brooklyn, I highly recommend them. In my experience, they're among the best in the area.

The vinyl siding on this three-family building had become brittle enough that individual panels…read morecracked whenever they were removed for repairs. Several sections had also faded differently because replacement panels from multiple years were mixed across the rear elevation. Water staining around two windows suggested that the problems extended beyond appearance. Once the first courses were removed, the sheathing showed localized moisture damage below both window corners. The existing housewrap had been cut short around the openings and did not direct water back over the siding. Eleven damaged plywood sheets were replaced, matching the quantity carried in the allowance. New window flashing was integrated with a continuous weather-resistive barrier before the replacement siding began. Mounting blocks were installed around lights, vents, and hose connections so those components did not rely on caulked holes through the panels. The new vinyl siding was fastened loosely enough to expand and contract without buckling. Work moved one apartment width at a time so the building was never left fully exposed. Rear balconies and the neighboring fence were protected during removal. Broken vinyl, fasteners, and insulation fragments were collected from the courtyard each afternoon. Completion photographs documented the concealed window flashing and sheathing repairs before the new siding covered them.

The best part of our roof replacement was how little it interfered with the building below. We…read moreoperate a music school with lessons scheduled throughout the day, so noise and vibration mattered. The older membrane had failed around several vents, and moisture was found in the insulation near the rear drain. Replacement was divided into sections so only one part of the building was affected at a time. The noisiest tear-off was completed before afternoon lessons began. Pianos and other sensitive instruments were moved away from the work zones as an additional precaution. There was one afternoon when a schedule update arrived later than promised, but the next day's work was adjusted without causing a cancellation. A year later, the roof is dry, the drainage is better, and the school never had to close.

We contacted Royal Roofing & Siding Far Rockaway about a sewer vent pipe in our attic that had been…read moreinstalled incorrectly by the previous owners. They came out to give us an estimate and PM was friendly and easy to talk to. He explained what needed to be corrected and answered our questions, which helped us understand the work before moving forward. The crew got the vent pipe installed quickly, and the work was clean and neatly done. We appreciated how they handled the repair from the estimate through the installation. It was one of those issues left behind by the previous owners that we needed to get sorted out, so we were glad to have it taken care of.

The terra-cotta coping along our front parapet was one reason we postponed replacing the roof…read more Several pieces were cracked, but many were original and still serviceable. We did not want the historic material discarded simply because the membrane below it had failed. A masonry specialist removed and numbered the reusable coping units before the roofing work began. Damaged units were replaced with compatible pieces under a separate scope. The wall was then prepared so the new roof flashing could extend beneath the reset coping. The existing roof had wet insulation near the front wall and one interior drain. Removal exposed limited deck damage along the parapet edge. Those boards were replaced before tapered insulation and a two-ply modified-bitumen system were installed. The coping returned after the wall flashing was complete. Photographs showed the membrane termination before the terra-cotta concealed it. Reusable pieces were placed back in their documented locations whenever possible. Masonry dust reached the neighboring window ledge during the first phase. It was cleaned, and the protection was widened for the remaining work. One replacement coping unit also arrived with a slightly different profile and was exchanged before installation. The front rooms have remained dry through wind-driven rain. From the street, the parapet still looks appropriate for the building, while the concealed roofing and flashing are entirely new. Coordinating the original material with the replacement roof took longer but preserved the feature we cared about.

We weren't dealing with a roofing issue so much as a drainage problem. Every time it rained…read moreheavily, water would overshoot sections of the gutter system and run down the side of the building. After taking a look, they found several areas where the gutters had the wrong pitch and some downspouts weren't handling runoff properly. They replaced portions of the system and corrected the drainage layout. The difference was immediate. The next storm was basically the test and everything worked exactly as it should. No overflow, no water running down the masonry, and no surprises on the final invoice. Sometimes the smaller projects tell you just as much about a contractor as the big ones do.

Our building near Castle Hill Avenue had a flat roof that collected water every time it rained. It…read morewasn't leaking yet, but it was clearly heading in that direction. NY Roofing Bronx explained how the drainage system was contributing to the problem and recommended a combination of roof repairs and drainage improvements. The crew worked efficiently, kept us updated throughout the project, and left the property clean afterward. After several months and a few major storms, there's no standing water and the roof is performing exactly as it should. That's all I was hoping for.

We had been chasing the same leak in our Gramercy building for years. Different contractors…read morerepaired different sections of the roof, applied coatings, replaced flashing, and each time we were told the problem was solved. It never was. When NY Roofing Manhattan came out, they approached the issue differently. Instead of focusing only on the visible leak, they evaluated the entire roof system and identified several contributing factors, including drainage problems and deteriorated waterproofing around portions of the parapet wall. The repairs were more extensive than what had been done previously, but the explanation made sense and gave us confidence that we were finally addressing the actual cause rather than the symptoms. Throughout the project they kept us updated with photos and took the time to answer every question we had. It's now been through an entire season of heavy rain and, for the first time in years, the leak has not returned. Looking back, I wish we had found them sooner because it probably would have saved us a lot of money and frustration.

We have a rear terrace roof on our 6-story walk-up in Manhattan and this was not a straightforward…read morejob. The access alone was a challenge and most contractors we spoke to either wanted to drag everything through the building interior or couldn't figure out the logistics at all. NY Roofing Manhattan came in and immediately had a plan. They brought in a crane to remove the terrace furniture and heavy planters before work started, and used it to bring all the roofing material directly to the rear roof without touching the inside of the building. That alone told us we were dealing with a professional operation. The crew completed the entire project in three days, which honestly surprised us given the complexity of the access situation. They replaced the roof system, handled all the waterproofing details properly, and when they were done they put everything back together better than they found it. The terrace looked great and the work was clean from start to finish. We haven't had a single leak since and for the first time in years we're not dreading a heavy rainstorm. If you're in Manhattan dealing with a rooftop terrace, rear roof access issues, or any kind of flat roof waterproofing problem on a walk-up or mid-rise building, NY Roofing Manhattan knows how to handle the job the right way. Couldn't be happier with the whole experience.

The roof above our store was an old tar-and-gravel system with several coated patches and a…read morepersistent leak near the rear stockroom. Water also sat around the drain, but the gravel made it difficult to see the exact condition of the membrane below. We needed a replacement without closing the business for an extended period or leaving merchandise exposed. Royal Roofing Long Island inspected the stockroom, measured the roof, and worked around the exhaust curb, drain, parapets, and roof hatch. The proposal divided the replacement into sections and explained which removal work would happen before opening hours. We selected a white TPO system over new insulation and a cover board. Gravel removal was the messiest part, and there was no pretending otherwise. The crew installed protection at the rear loading area and used controlled containers instead of letting loose material fall. Some dust still made its way into the stockroom entrance on the first morning, and they added another barrier before continuing. Once the old system was removed, wet insulation extended farther from the drain than expected. The deck itself needed only a limited repair. They photographed the wet area, measured it, and explained the change before new materials went down. The additional amount followed the pricing in the contract. Tapered insulation and a drain sump corrected the worst low area. The TPO was installed over a high-density cover board, and the seams were heat welded. The exhaust curb received new flashing, while walkway pads created a route from the hatch to the equipment. Deliveries continued during the project because the crew left a protected path to the rear door. We received a daily update identifying the completed section and confirming that the roof had been left watertight. The noisiest removal was usually finished before our busiest hours. The roof, loading area, stockroom entrance, and sidewalk were cleaned at completion. The contractor tested the drain and returned after the next rain to look at the area that had previously held water. The stockroom has stayed dry, and drainage is noticeably better. For a commercial flat-roof job, the scheduling plan was almost as important as the membrane. They did not promise there would be zero disruption, but the disruption stayed predictable enough that we remained open

Our building contains a shared commercial kitchen used by several small food businesses. Closing…read morethe entire operation for a roof replacement was not realistic, but neither was continuing to repair leaks near the preparation and storage areas. The old flat roof had numerous patches around exhaust curbs, refrigeration lines, and plumbing vents. It had also been coated more than once, which made it difficult to see what was happening underneath. We received proposals for additional repairs, a restoration coating, and complete replacement. Moisture testing and roof openings showed that a substantial amount of insulation was already wet, particularly around two exhaust curbs and the rear drain. A coating might have improved the surface, but it would not have removed the trapped moisture. That explanation was the reason we chose replacement. Financing was arranged through a third-party lender, with approval and payment terms determined by that lender. The monthly-payment option allowed us to complete the entire roof instead of dividing the work into separate repair phases. Everything about the lending arrangement was documented separately from the construction agreement. Because the kitchen remained occupied, the replacement was divided into controlled sections. Exhaust shutdowns were scheduled between production periods, temporary coverings were installed below sensitive areas, and the loudest demolition was completed early in the day. After tear-off, deteriorated decking was found beside one curb where years of condensation and leakage had affected the substrate. We received photographs and measurements before authorizing that additional work. The new assembly included tapered polyiso insulation, a high-density cover board, PVC membrane, new curb flashing, and walk pads along the equipment-service routes. The PVC system was selected in part because of the amount of grease-producing exhaust equipment on the roof. A scheduled membrane delivery arrived a day late, and the update about it could have come sooner, but the open sections had already been secured and no interior areas were affected. At completion, the drains and seams were checked, debris was removed from the rear service area, and we received a roof plan identifying the equipment and warranty boundaries. Production continued during almost the entire project. More importantly, several intense storms have passed without a single drip in the kitchen or storage space.

Our building had an older built-up flat roof that had been patched and coated so many times that it…read morewas difficult to tell which layer was still providing the waterproofing. The visible problems included surface cracking, loose flashing at the parapets, exposed reinforcement in several patches, and a broad area of standing water around the primary drain. We had also experienced intermittent staining in two top-floor apartments, particularly after snowmelt or several consecutive days of rain. The contractor inspected the membrane, drain, roof hatch, plumbing penetrations, and perimeter details before presenting any options. A recover system was discussed, but the possibility of wet insulation beneath the existing roof made a complete tear-off the more appropriate choice. The proposal was detailed enough to separate demolition, insulation, membrane installation, metal work, drain improvements, and potential decking repairs. That was important because we wanted to understand what was included before the roof was opened. Removal exposed saturated insulation across the central low area and limited deterioration in the wood deck surrounding the drain. The crew photographed and measured those sections before replacing them, and the additional wood remained within the allowance listed in the agreement. The remaining deck was refastened and prepared instead of being replaced unnecessarily. A tapered insulation plan was used to improve movement toward the drain and reduce the amount of water collecting in the center. A high-density cover board provided a stable surface above the insulation, followed by a two-ply modified-bitumen roofing system. The base and cap-sheet seams were offset rather than stacked directly over one another. New reinforced flashing was installed at the parapet walls, roof hatch, plumbing stacks, and several difficult inside corners. The primary drain was rebuilt into the new assembly, and the overflow opening was cleared and properly integrated instead of being left obstructed by old roofing material. The building remained occupied throughout the project, so interior protection and daily waterproofing were significant parts of the experience. Residents received advance notice of the working hours, and the crew checked the affected apartments after the old roof was removed. Only a controlled section was opened at one time, and every stopping point was sealed before the crew left. Management received progress photographs showing the deck, insulation layout, membrane layers, and completed flashing. Questions went through one project contact, which prevented contradictory information from different workers. Cleanup included the roof surface, lower setback, rear courtyard, shared passage, and interior access stairs. The drains were flushed and tested during the final inspection. We also received final photographs, membrane information, written warranty documents, and maintenance recommendations in one organized package. Several sustained storms have passed since completion, and the top-floor ceilings have remained dry. A small amount of temporary surface water can still appear immediately after heavy rain, but the broad ponding area around the old drain is no longer present. The clearest positive aspect was that the contractor treated drainage, concealed moisture, and flashing as connected parts of the replacement rather than simply covering the visible roof.

The flat roof over my mixed-use building in Astoria had been covered with a liquid-applied membrane…read moreseveral years earlier. Cracks and pinholes began appearing across the surface, followed by larger areas that peeled away with light pressure. The failures were not limited to seams or penetrations. Adhesion testing showed that the coating had been applied over a poorly prepared and locally damp substrate. Moisture had spread through the fiberboard below, making another coating unreliable. The owner chose to remove the liquid membrane and the older roofing underneath it. Removal required more hand work than an ordinary sheet-membrane tear-off because the coating thickness varied considerably. Once the concrete deck was exposed, it was cleaned of residue and allowed to dry. Damaged areas around two abandoned pipe openings were repaired and filled. New tapered insulation corrected ponding along the center of the roof. A high-density cover board provided a consistent substrate for a two-ply modified-bitumen system. Reinforced base flashing was installed at the parapets and stair bulkhead without relying on the remaining coating. The occupied storefronts stayed open, with removal scheduled before their busiest hours. Coating fragments were vacuumed from the roof, setbacks, and sidewalk enclosure. The finished assembly passed drainage and adhesion inspections before the project closed.