The roof on one my buildings had reached the point where the frequency of repairs were becoming... exponentially more frequent. So, it was time -- full roof replacement. Since the building is both commercial and residiential, one of the biggest concerns was minimizing disruption to tenants, and of course keeping everything on budget and organized. From the start, Royal Renovators seemed to understand these concerns and put together a plan that worked around the building's daily operations. The existing roof was removed, damaged areas were addressed/fized, and a new roofing system was installed along with snazzy updated flashing and drainage improvements. Communication throughout the project was - chefs kiss - and we always knew what stage things were in. As expected, there were additional conditions unconvered that needed to be addressed. But, these guys were transparent about it, laid out the options like they did before, and it didnt turn into pressure or surprises. What stood out was how transparent they were when additional conditions were uncovered. Every decision was discussed beforehand and documented with photos. In the end, the new roof was completed on time, and is performing exactly as expected. read more

Great work at a great price! We own a townhouse and originally reached out because of a small leak near the top floor. After Royal Renovators performed a quite thorough inspection, it became clear that the issue wasn't limited to one area. The project ultimately included roofing repairs, flashing replacement, waterproofing around the parapet walls, and some exterior restoration work where years of weather exposure had taken a toll. What impressed me most was how methodical and easy the whole process felt. Sean and his crew were punctual, respectful of the property, and kept the site remarkably organized considering the amount of work being done. There were no surprise upcharges or pushiness, just great work at a great price. The house has been through the ringer with the weather, but can happily report no signs of moisture. It's a relief knowing the work was done correctly instead of simply covering up symptoms. read more

After three years of silence, Royal Renovators finally reached out with an apology -- something that should've happened long ago. Their work was incompetent, costly, and unprofessional, and despite having our contact information the entire time, they never took responsibility until now. We eventually hired 2BQ Roofers, who found and fixed the issue on their first visit. It's been three years with zero leaks since. Meanwhile, Royal Renovators kept charging us without ever providing a real solution. This was a stressful, deceptive, and exhausting experience. I would not recommend this company read more

Our flat roof has an EPDM membrane that's probably close to 15 years old at this point, and one seam along the back edge had started separating just enough to let water track underneath during heavy rain. Found out because a drip started in the stairwell of all places, which took a minute to trace back to the roof at all. Royal Renovators re-glued and taped the seam properly instead of just slapping sealant over it, which apparently is the actual fix versus the temporary one. Checked a few other seams nearby while up there and reinforced two that looked like they were heading the same direction. No drips since, including through a pretty aggressive storm two weeks later. read more

Impressed by everything, including what led up to the installation. During inspection Mike and his crew spent a good amount of time measuring slope and checking transitions around the parapet instead of focusing only on the obvious leak. They explained why our roof kept holding water in one corner and showed us how they planned to correct it during the replacement. Once construction started, every layer that came off the roof was documented before the next went on. Replacements included several deteriorated flashing details that looked fine from the ground but clearly weren't once exposed. Before leaving, they walked us through the warranty, explained basic maintenance, and pointed out what normal aging should look like over time so we wouldn't panic over every little cosmetic change. I appreciated that they took ten extra minutes to educate us instead of simply handing over paperwork. The entire experience felt methodical from beginning to end, and that's ultimately what gave me confidence in the finished roof. In addition, they left the job site much cleaner than it was originally, so bonus points there. read more

My brownstone had water getting in around the parapet wall for years and years. We had tried repointing, sealants, and a few other repairs but nothing ever seemed to last more than a season or two. After an impressively thorough inspection the building, Royal Renovators recommended a combination of masonry restoration and new waterproofing around the roofline instead of another temporary repair. The explanation made sense and they took the time to walk me through everything. The crew paid attention to details and the finished work blended in nicely with the rest of the building. You honestly can't tell where the repairs were made, but more importantly, we've been through some pretty heavy rain and the moisture issues have completely disappeared. read more

The roof on one my buildings had reached the point where the frequency of repairs were becoming... exponentially more frequent. So, it was time -- full roof replacement. Since the building is both commercial and residiential, one of the biggest concerns was minimizing disruption to tenants, and of course keeping everything on budget and organized. From the start, Royal Renovators seemed to understand these concerns and put together a plan that worked around the building's daily operations. The existing roof was removed, damaged areas were addressed/fized, and a new roofing system was installed along with snazzy updated flashing and drainage improvements. Communication throughout the project was - chefs kiss - and we always knew what stage things were in. As expected, there were additional conditions unconvered that needed to be addressed. But, these guys were transparent about it, laid out the options like they did before, and it didnt turn into pressure or surprises. What stood out was how transparent they were when additional conditions were uncovered. Every decision was discussed beforehand and documented with photos. In the end, the new roof was completed on time, and is performing exactly as expected. read more

Royal renovators fixed our leaking roof and the service was beyond amazing! The prices that we got were the best from all the other quotes. The best bang for your buck. Highly recommended! read more

Start to finish the experience was a nightmare. Our roof is the embarrassment of the neighborhood, it's almost a month and our neighbors are still asking when it will be completed. We now have gaps in our eves and our soffit is destroyed, among about a dozen other deficiencies and incomplete work that has left us exposed to endless problems. The employees were constantly inappropriate - they made homophobic and derogatory statements throughout the process when we asked for the work to be done according to the manufacturer's specifications. We're a cis couple but the owner told me in writing more than once my pronouns must be "it" because I was not ok with this random person calling me "woman" in a demeaning tone. He also didn't believe my vocabulary to be mine apparently and accused me constantly of using AI to write our complaints and requests for the work to be done correctly. Woman's brain? No, must be AI. They demanded payment in full before work was completed calling it a "progress" payment through their terms said payment upon completion and nothing about a progress payment. They had already tried for another $11k after they ripped the old roofing off that they refused to itemize out or provide us with a copy of the GAF customer report every roofer should supply the client so we could try to do the math ourselves. Then they cut our internet in two places (cutting our cameras) before having 4 men on my door demanding payment when they knew I was home alone. Neighbors had to come out to make sure I was ok when they saw me surrounded and their employees attacked them verbally too. Who knows what would have happened if they didn't or I didn't have my phone recording. Had to stay elsewhere the first night just not feeling safe in the house until the lines could be repaired and still don't feel safe since they were here. I now lock the back door when home. Dishonest and will depreciate the house by creating damage that wasn't there and work without any care to detail. Our roof looks like a bad craft project, hodgepodge glued together and different colors, it's devastating. By far the worst contractor experience I've had in my life. If you love your home and you want to be treated with a modicum of respect, go somewhere else. read more

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They say the 3rd time is a charm. Maybe not! A call back for a small area wasn't dealt with very well. I got the impression that they no longer have the same owner. Attention and work ethic just weren't there. read more

These guys are amazing from the first evaluation to the competed job it was nothing but kindness and ease they work fast and more importantly correct they make sure the job is 100% completed and still take the time to check in after the jobs been done. Workmanship like this in New York is hard to come by so when you find it value it cause this is rare. We still use them for any small or large repairs . read more

Before we get into this I want to take a moment to say THANK YOU to every single person that is employed here even if we had no interaction what so ever!! So our first face to face meeting was with Mike Hazan and that's when we got the not so good news.... The rear of the house needs to be replaced and then that's when Mike showed us the pictures of the "issue" and that's when the fun began for his team! Mike and Jamie went above and beyond to help get us the best possible price for what was needed to be replaced! We are so very grateful for each and everyone here at Royal Renovations! Thank you all once again for! read more

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Outstanding experience with Royal Renovators by far the best roofing contractor in NYC. We hired them for a full roof replacement and waterproofing project in Forest Hills, Queens. From the initial roof inspection to project completion, their team was extremely knowledgeable, licensed, and fully insured. They provided a detailed estimate, clear timeline, and constant communication throughout the job. Unlike other contractors, they actually diagnosed the root cause of our leaks and engineered a long term solution. The quality of work is top tier. The new roofing system was installed with precision, the waterproofing was flawless, and everything has held up perfectly through heavy rain. Their crew was professional, on time, clean, and respectful of the property. If you're looking for a reliable roofing contractor company in NYC for roof repair, roof replacement, leak detection, or exterior restoration, I highly recommend Royal Renovators Inc. Honest pricing, expert workmanship, and exceptional service. read more

We hired Royal Renovators two years to completely redo our roof. Somehow, it's quite stressful as homeowners, but Mike, who came to do the quote, was there the whole time the day of the work, kept us posted every hour about progress, and sent pictures. He also had to deal with picky neighbors. The work was done super well in one day. Fast forward this past summer, I heard a small leak. I texted Mike, he replied within 24 hours, and his team was back on the roof within 3 days - no questions asked and no $ required. It was fixed quickly and thoroughly. We had crazy rain in Brooklyn since then, and everything is fixed and fine. Really appreciate their work and customer service. Thank you! read more

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Very efficient the workers came early in the morning and got right to work, they installed new gutters and fixed the damaged roof good job.

the prices are very good and decent quality of work, I recommend this company if you want to do small jobs

Rose Huang I want to say thank you Mike who is my sales rep and he is nice and knowledgeable., Every time i ask him questions he responds fast. You can trust him. Thanks again Mike read more

Royal Renovators just replaced the flat roof on our Brooklyn brownstone. Of the contractors we interviewed, they seemed to be the most communicative, efficient, and meticulous, which is exactly what we experienced during two intense days of work. They explained the process in detail beforehand, patiently answering all of our questions. During the job they constantly apprised us of progress in real time, including via drone pictures. When complications arose that required additional decisions, they thoroughly explained the alternatives. They maintained an immaculate job site, completely protecting our front and back yards, cornices, and neighboring roofs, and after the final cleanup left it looking as if they were never there. It's still early days, but we had heavy rain yesterday without any visible infiltration inside or pooling on the roof. Highly recommend! read more

Very responsive, I called Thursday afternoon, Friday before noon Matt gave me a call and was on his way to give me an estimate. Matt surveyed the roof a gave me a quote. The only thing that delayed the start of the project was rain. Matt called and stated that the forecast looked good for Tuesday.. Tuesday morning at 8:00 am Royal Renovators were there and ready to go. They did an excellent job from what I see. They keep me updated with pictures as they went along which I totally appreciated. I would definitely recommend this company. Great customer service. read more

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The person from Royal Renovators who came to give me an estimate had put something on the back license plate of his car to prevent its number from being read by toll cameras, etc. This to me shows a lack of ethics or honesty by the person. While that doesn't necessarily indicate such failings by the company itself, it did put me off doing business with Royal Renovators. read more

It's been a few months since our complete roof and gutter replacement was done and I have hounded with water leaking issues that's driven by the new gutters they installed. They came the first time around to assess and admitted that it's possible the water management is off and quickly changed the layout of the pipes - my gutters can no longer effectively manage the water and it overflows along the side of my house and downspout resulting in water penetrating my home. They did the repair and after the moderately heavy rains we had last night, same issue. Water penetrated my walls and entered my basement - again. This was after I had repaired the basement walls. I haven't had issues I am aware of with the roof itself, but the gutters are absolutely not working. I have never had this issue with the old gutters and I am beyond frustrated. I am waiting for the Project Manager to get back to me about the issue today. Will keep readers posted read more

Royal Renovators - Army of folks laying down new roofing - Roofing Near Me - Forest Hills, New York

I worked with 3 roofers in the span of just one year to repair a very minor leak in the roof of my Brooklyn townhouse. The first two did a poor job and the leak kept reoccurring after just a moth or two. I had problems with the roofers honoring their guarantee and giving me the runaround. I finally contacted Royal Renovators, and right away they were more professional and knowledgeable than the other roofers I worked with. With the others, I felt like I was being swindled and not told the full truth about my roof, but with Royal I did not ever feel that way. RR installed a new roof complete with a skylight and hatch/skylight combo, and 15 year warranty. I definitely recommend this roofing company. Plenty of good reviews and praise online if you want to read more. read more

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Bad customer service. No response, do not use them. Will find more damage to charge even after inspection. Do not trust them. Very disappointed. read more

I have engaged with several contractors in NY and Royal Renovators is a standout every time. Professional, knowledgeable, and great with problem solving when an unexpected issue arises. They took care of my project quickly and did a beautiful job in addition to answering a mountain of questions patiently and clearly. Mike in particular was so incredibly helpful not only in navigating the process of a roof & skylight replacement, but really going above and beyond before, after, and during the project. Highly recommend! read more

My roof was damaged severely due to Hurricane Ida and I needed a company whose reputation was solid and had a good track record. I found Royal Renovators through some research and decided to give them a go. The receptionist was able to immediately me up with a project manager Shy the next day and he did a pretty good assessment of the work needed via drone and some questions about the roof history. He was able to find the correct replacement shingle needed (which is rare these days) and pick a day that had great weather and got a team assembled to get going right away. The work was done earlier than I expected and was done very professionally. I would recommend Shy and the team to others who require some serious roof work! read more

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Their original quoted price was $2k less than another roofer. However, the other roofer included the unlimited removal and patching of the rotted wood underneath. In the middle of the project, Royal told us that they need about $6k more (50% increase to original cost) to patch the rotted wood underlyment. We could not negotiate at this point of the process with the roof being bare in the winter. Now $6k seems reasonable if they had to replace ALL of the wood underlayment on the roof but they only patched small sections - maybe 2 full plywood sheets? So beware of this aspect of the price and try to budget for it. read more

I own three multifamily homes in Brooklyn and have been exposed to a lot of workers. Never before have I really felt taken advantage of by a builder/repair company more than I was with Royal Renovators. What was supposed to be a 7-10k job fixing a leaky basement(as estimated by a 3rd party consultant), RRR quoted us 20k but made verbal statements guaranteeing we would never see water again...also providing us a 'warranty' on their work. This was during CoronaVirus, and the moment they stepped foot in the house they raised price to 30k and cited there being more concrete in the back landing, where they were going to re-pitch, than they thought. But assured us at every step of the quality of their work, and the speed of their execution. When the work was done, and we were told how great it was, we felt poorer but relieved it was done. Until the next rain storm.... About 80% of the water that came in before their work, still came in, and once again I was left with irate tenants. When confronted, they told me nothing was ever a guarantee, especially with basements. Our more trusted repair person ended up completing the work for 6k more, and refused to believe we paid 30k already for the work we received. Unfortunately he was out of town the week we had the work done.... To add insult to injury, one of the workers my tenant built a relationship with, said he still hasn't been paid by the company... These guys are SHARKS, and will take advantage of you. BUYER BEWARE. read more

We had an issue with our building roof leaking near the drain. We had a couple of contractors try to fix this unsuccessfully. We got Royal information from our leak investigator. Mike is very professional and was on the problem right away. He did a retrofit drain correction and then cleared and re finished the area of the roof around the drain. Problem fixed quickly and very reasonable prices Judging by our prior experiences they are very very good and know exactly what they are doing (unlike most) I highly recommend them. read more

So about two years ago, Royal Renovators did a fantastic job on my rain gutters. So, when I found my roof leaking from multiple places, I called Sean up again and they delivered again. They did a complete replacement of my roof and these guys were awesome in completing the work in one day. As promised, 15 guys showed up around 7:30 AM with a dump truck and completely tore off the old roof. Then I watched as they replaced the deteriorated plywood with new ones. Finally, they added layer upon layer of GAF, SBS, and Karnak roofing material to give me multiple layers of protection. My old roof was a horrible mess. It was a layover from an inexperienced contractor who even used regular nails which apparently is an absolute no-no in the world of roofing since it will go through multiple layers of roofing and some of the nails were even starting to come out which would allow even more water to penetrate. Royal specializes in roofing and it shows. There's such a pleasure in watching guys work who only do one job and do it ridiculously well. Their technique and skill were excellent. They didn't even need to come into my building as they used a super-long ladder to go straight to the roof. Their guys were so skilled and brave that they would walk up the ladder as nonchalantly as if I were walking up the stairs. I would have been clutching that ladder for dear life. Their foreman (Edgar and Carlos) also provided some good jokes throughout the day. Those guys have decades of experience in roofing and it was great that they were just watching over the work of the crew. I was impressed with the crew. They all worked hard as a team and they didn't need much instruction from the foreman. Here are some tips if you are going to have a roof tear-off: 1. buy some donuts and coffee for the crew in appreciation. 2. if you are going up on the roof to watch the work wear some old clothes and sneakers since you will likely get tar on them. If you do, goo-gone can help remove them. 3. if you are going to replace your skylight, you can clean out the old skylight area with a vacuum cleaner, some rags, and ideally windex for less streaking. read more

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Best roofing decision ever! We hired Royal to replace the entire flat roof of our commercial building, in addition to replacing a smaller roof that sits adjacent and beneath our flat roof. After numerous failed attempts over the past few years to resolve a number of different leaks - some areas would leak in our showroom area, other areas leaked on the 2nd floor and there were other leaky areas under our smaller roof - we finally decided to go with the pro's of the pro's. After doing plenty of research and getting 2 other quotes, we made the wisest roofing decision to date and chose Sean's crew at Royal. The knowledge and attention to detail that was showed through the whole process really gave us the confidence that this company knows what they are doing from A to Z. First, identifying all the problem areas (mainly around our A/C units and all the other openings, such as our skylights on the lower roof, a handrail that was drilled on our flat roof, etc), then having a proper solution and plan of action to address all the problem areas and even offering us helpful advice and recommendations through the process. Great communication across the board, from our talks with Sean and the workers on site. All in all, replacing an entire flat commercial roof and a smaller standard roof is not exactly an inexpensive or cheap expense. However, if there's something I've learned from past experiences - "you get what you paid for and you will never regret getting quality". A quality job will save you tons in the long-run. It never pays to go cheap and if we had known about Royal Roofing before having hired a few independent "so-called" roofing pros (AKA fly by nighters who didn't guarantee anything and obviously don't take any pride or professionalism in their craft), we would have saved a lot of time, money and headaches. Everything at Royal was done with proper detail, professionalism, care and a good attitude to boot. This is by far the most detailed recommendation I've ever given but after my overall experience, they are very well deserving of it. Hopefully, I won't have any roofing needs anytime in the near future but if so, I obviously know who to call now. read more

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With any contractor, home repair, or service related to your home I feel like there's not much of a range. You either suck or you don't. I had what I thought was a clogged downspout and so I went searching on Yelp and found that a fellow Yelp friend had actually used Royal. Unlike a restaurant meal where I would've just gone on that fact alone, I decided to do my due diligence since pricing for any home related service/work can be across a wide spectrum. I reached out to numerous companies via Yelp relatively late at night and Sean the owner responded with a message shortly after saying they'd call. There were a few other similar responses from the other companies as well. The following morning, I ended up calling the various companies. A few of the companies clarified they only did pure roofing work and don't clean gutters. When I initially talked to the receptionist at Royal she also told me the same and wished me well in my search. A while later I got a call back from the receptionist and she clarified that she was mistaken and would have Sean give me a call to see what they could do. After speaking with Sean he was able to give me a competitive rate and since some of his guys were already in the area, had his guys take care of cleaning and clearing my gutter downspout the same day. It turned out my gutter/downspout was fine and that it actually wasn't pitched properly to drain appropriately. Sean gave me a quote to replace and re-pitch the gutter, but I wasn't ready to go ahead with that. Since my gutter/roof was new, I told Sean I was going to reach out to the original roofers that did the work to see if they could take care of it under warranty. Being at work, that was a conversation I was going to leave for the following day, but surprisingly I got a call from Sean about 30 minutes later. Since he already had guys up there he had them try their best to re-pitch the existing gutter and didn't charge me anything additional. So far we've had a decent rain come through and it looks to be working great! read more

We had squirrels getting into the walls of our house through the roof. Mike quickly responded with solutions. He was very direct, polite & answered all of my questions. He also updated me with pictures of their work. As an attorney, I can be very annoying when it comes to contracts. Angela was very nice & helpful, providing me with all of the information I needed prior to working with them. I'm happy with their work & I would recommend them to everyone. read more

Royal Renovators - Squirrel problem - Roofing Near Me - Forest Hills, New York

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I paid the Brooklyn location of Royal Renovators $38,000 to repair a leaking roof. The roof continues to leak and they will not resolve the problem. Instead, they only provide excuses. I paid top dollar to use the company because I wanted peace of mind that it would be quality work. I could have received poor service for less money from another company. read more

Great, responsible, professional company. From receiving a quote from Sean to the moment the work was done everything was on a highest professional level. They even came to my house at 1.30pm sharp as promised. Great guys, great job. Highly recommend!!! read more

I don't get the good reviews. I didn't go with them in the end but they tried to sell me a new roof and were charging about $90k. A number of other contractors came in with bids between $35-45k. Needless to say I went elsewhere and I saved about $50k. They also have a few yelp accounts with different company names and difft website names. Just be careful... This place totally tried to rip me off. read more

I was absolutely blown away by Royal Renovators. From start to finish they were professional, quick, communicative and documented everything /step. They care about every little detail and always consulted what was best for me. I feel safe and secure knowing my building is under a quality roof. They did a full roof replacement and did it so quickly! It was quick but, still so well done and carefully. Using only the best materials for 2022. What the best part of this company is how they treat their team and members. It honestly feels like a big family there to support you. Honestly it is Night and Day from my previous roof. When they were all done they cleaned up everything as if they were never there. I cannot thank Royal Renovators enough for this. If you are reading this please do not hesitate on using them. read more

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They completed the siding of my dads house so quickly and they did an amazing job. Looks great! Very professional and efficient company you will not be disappointed. read more

Royal Renovators - Front of house - Roofing Near Me - Forest Hills, New York

Not only did Royal Renovators charge my credit card and not provide me with services they promise. They lie and say they never charge me $150. They actually charged me $149 plus a 3.5% credit card processing fee. They are actually Royal Liars. See my receipt and their email. Contrary to their comment that they do not charge $150 for reports and I must reviewed the wrong company, I find it amazing that this company not only doesn't give customers what they promise but have the nerve to say they never charged me the $154 for a roofing report and that I must have the wrong company. I also just posted the credit card receipt. read more

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Their van drivers are horrible. One van double parked next to me when I was sitting in my car. I asked him to move back some and he said no you can probably get out. Then a second van showed up and started to block me in. I had to lay on my horn to get him to stop They said I had to move my car or I'd be blocked in for the day. One guy stood menacingly in front of my car and stared at me I wouldn't trust any of these guys in my house or hear my car read more

Royal Roofing did a great job for us. Everyone we dealt with was professional and responsive. Our insurance company required an inordinate amount of information. Mike, our project manager, was incredible. He responded promptly and went above and beyond, helping us respond to the demands of our insurance company. He explained everything clearly. When we were ready to get the work done, the crew was prompt and efficient. We are a relatively small building and I believe we were given the same attention a larger building would receive. I highly recommend Royal Roofing. read more