My husband and I experienced a very unexpected and unpleasant leak in our bedroom. William & Hugh were quick to respond, clear about the process to repair, and gave us a very fair price. We had been given an estimate almost 10 times as high as theirs by another roofer. They fixed slates on our roof and we have not had any leaking since then - it has been a couple years and no problems whatsover. Kind, responsive, honest, and quick to do the work: It feels like that combination of things impossible to find these days, but William & Hugh are a great team. read more

Very responsive and great communication. They came out and did a great job replacing my downspout. I will definitely hire them again for future work. read more

I had some shingles that fell off due to strong winds. I also had no idea how old or when the last time my roof was serviced. Hugh and his team were able to access my roof and determined I did not need a full tear off. Many roofers would take look and just suggest a brand new roof. Hugh took the time to explain and address my concerns regarding my roof. As many people have stated, they were honest and quick to respond. read more

William & Hugh Roofing - Roofing Near Me - Sunnyside, New York

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They saved my roof. I was doing renovations and several service providers advise that I replace my slate roof with an asphalt roof for peace of mind. Hugh quickly advised me against that and offered a maintenance inspection to ensure my peace of mind and prevent me from replacing a Rolls-Royce with a Toyota. Since I did not have any current leaks he confirmed that there was no rush to make any decisions and he walked me through the process of ensuring I can keep the beautiful roof I currently have. They are honest, thorough, and quick to respond to all needs. They've become my primary Roofing professional and I will deal only with them moving forward! They saved me a lot of money in the process. read more

Very sweet, friendly guys. Unfortunately, they wanted to caulk all our windows and ornamental wood. They said the caulking would be clear and and unnoticeable within a year. That was several years ago. Here is a photo for you to see for yourself. read more

William & Hugh Roofing - caulked window - Roofing Near Me - Sunnyside, New York

My experience with William & Hugh Roofing resulted in a very satisfied customer! When I needed a re-roof, I looked around for different roofing companies on Yelp and was able to find a few. Hugh responded very quickly to my project and said he was free for a call. I took him up on that offer and we walked through some of the options. Given my roof's condition and via photos, he was able to give a direct estimate of the costs of the job. Like any job, I did reach out to a few others for their point of view, and ultimately found Hugh's bid to be fair and transparent. Given all of the positive reviews on Yelp, I decided to book them for the job. We were able to get the job scheduled early in the following week...weather permitting. Thankfully, the skies were all clear on the day. Hugh's crew showed up on time. They were extremely professional and got straight to work, cleaning the debris on the building and putting in new roofing and flashing. Towards the end of the day, I was able to come up to the roof to view the finished work. The difference was night and day. All 3 roof sections of the building were extremely well done and neatly put together, and I can sleep soundly knowing I have a well-constructed roof over my head! read more

William & Hugh Roofing - Results - roof of smaller extension of the building - Roofing Near Me - Sunnyside, New York

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My roof 3 years later is still as good as the day Hugh had Jorge fix my problem. No other roofer could solve my issue. My neighbor next door built up and our common wall roof leaked. It destroyed my kitchen and bedroom. Hugh...to the rescue. He knew immediately how to remedy this issue. I have been dry ever since. He and his crew saved my home. read more

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We contacted Hugh in October 2024 due to a leak, but of course waited until it rained again to find that the leak had gotten worse. We immediately gave him a call back in November and his guys came out to my house to repair the roof within a couple days, just in time for Thanksgiving. Him and his team went above and beyond to get the job done, even repaired my porch roof, at no extra cost. Hugh is very responsive and up front about what the costs will be and will let you know how to maintain your roof moving forward. Months later, I couldn't be happier with the job 10/10 recommend! read more

William & Hugh Roofing - New roof - Roofing Near Me - Sunnyside, New York

Very good. Hugh was very communicative. He's was honest with me. and explained everything in a way I could easily understand in order to make the right decision. Nice job all around. I'd definitely recommend. read more

I don't think I can overstate how happy I am with the new roof that Hugh and Jorge and his crew just installed. Everything looks beautiful and perfect, it's almost a work of art and should be installed in a museum! The attention to detail applied to every aspect of the roof is obvious as soon as you start looking at it: the seams, the corners of the skylight curbs, the seal around the various roof vents and chimneys, the side flashing, the roof drain. To add to that, Hugh was willing to work with our specific building situation, the improvements I wanted to add, and was always interested, attentive and responsive. More detail: we have a 17 year old 3-family house in Brooklyn. The original roof wasn't installed right. The plywood decking was installed using short nails, that started pulling out, and the plywood started to warp. We hired a local roofing company to try to screw down the decking though the rubber roof as best as possible and to install a new membrane (their suggestion). That didn't really work, as the new membrane didn't go up the parapet walls, just stopped at the end of the decking, so water started getting in over the years and rotted the plywood. I started calling roofers for estimates last year. The estimates came in all over the map. Most were really expensive, while offering to just 'fix the problem" while "only replacing decking as necessary". I wanted to use this opportunity to improve the insulation in our "hotbox" apartment roof, but none of the other roofers wanted to add that to the job. Most just seemed to want to charge me as much as humanly possible, while doing as little as possible. Like I said before, Hugh was willing to work with our needs (replace the whole roof, add insulation) and was easy to work with, coordinate, communicate with, and generally a pleasure to talk to. Also, Hugh's foreman Jorge and his 3 man crew were hard working, very friendly and respectable, didn't mind me popping up to take photos for my dad (who used to do all kinds of home improvement jobs), and my questions and general interest. I was happy to let them use my apartment bathroom (who wouldn't?) and set them up with a cooler of Gatorade and water every day (how could I not?). So, would I hire Hugh again? Yes! In a heartbeat! read more

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Excellent work at a fair price. Hugh always is straight honest with what does need to get done. Im a repeat customer and this is the 2nd roof they renovated for me. I had a leak at a rental property and needed the roof redone asap. After I accepted the quote Hugh and his guys were there at the house the following day. What more can I ask for? I'll definitely be calling Hugh again if I need any roofing/siding work. Thanks again! read more

William & Hugh Roofing - New roof - Roofing Near Me - Sunnyside, New York

Hugh and his crew did repairs for both my mother and my mother in law. We have contracted with him three times. It should suffice to say I completely trust him to take care of my parents' homes and I wouldn't go anywhere else! Hugh is a gentleman and the men on his crew were working with great attitudes when I spoke with them. Outstanding! I don't know what some amateurs charge for roof repairs, but I feel I got more than fair pricing for the work he did. Highly recommended. read more

Best contractor experience ever! Knowledgeable, communicative, and straightforward. Came in exactly on-schedule. His quote was not cheap, but very fair, regarding the quality of the work, and by "work" I am not just referring to the actual job, but the way the job was conducted. Clean, well organized, respectful, they left no footprints or smudges on the way to the roof, and no debris when the job was done. I just called Hugh to thank him again. read more

I already did my hours of research, so no need to keep shopping around. I can promise you that William & Hugh Roofing will end up becoming your "Go-To" roofer, anytime you need something done. I called Hugh on a Thursday, and told him that we have a flat roof and I think I have a leak by the drains, that's causing some moisture buildup in our 3rd floor bedroom. His pleasant attitude as well as his honest feedback over the phone prompted me to make an appointment for an estimate that weekend. He arrived early/on time, and he assessed the situation. I was actually the one asking/suggesting that we might need a new roof so that we can also correct/pitch a few areas that was collecting pools of water every time it rained. To my surprise, he explained to me that our roof is only 8 years old and in decent shape. He claimed that we could just patch the problem areas, and paint the whole roof to protect it and give us peace of mind for a few years. I'm not gonna lie, I was a little hesitant at first because the previous roofer that we've been working with for 8 years was good, but I felt as though all we were doing was putting bandaids every 2 years. Fast forward to this weekend when the project was taking place. Hugh and his crew came in and walked with me to point out the problem areas, and they got to work. I know for a fact that they addressed other issues that we didn't discuss because I know that they want to make sure our roof was going to be problem free for the next few years. I have never dealt with a crew that was more passionate and experts in their field. They were extremely thorough and detailed, and worked tirelessly from start to finish. Maintenance is a must on flat roofs, so I will be seeing them again. But I can honestly say that I will be sleeping well and have peace of mind for the next 4-5 years. Thank you for everything Hugh, Jose, and David. We owe you. =) read more

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Hugh and his workers were prompt, finished on time and answered all our questions. They were very professional, thorough and easy to work with. Our new roof looks in great shape. He even corked a few windows that he saw as a problem. At our request he went as far as removing garbage left by another company. We would not hesitate to recommend his services. read more

Hugh and crew took care of the damaged peaked overhang above my 2nd floor window as well as the overhang above my front door. Both areas had suffered wind damage due to recent storms. Hugh's team demo'd, reframed (where needed), capped and shingled everything with high quality craftsmanship. They were able to salvage the original aluminum rain gutter and kept the dimensions so make for a super easy re-install after the fact. We also agreed to some general maintenance, sealing and silver coating of my flat roof - which was not in scope for our initial repairs but was added later on upon closer inspection. My neighbor was also interested and they were able to make use of the team while they were on-site, on the spot. All was completed within a single day. Thanks Hugh! read more

William & Hugh Roofing - Reframed, overhang(s) with black capping and back shingles. - Roofing Near Me - Sunnyside, New York

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Good work at a fair price. Had a leak and was worried about having to replace the roof which was less than 10 years old. Since I had old gutters and read reviews on this company, I decided to get a quote. Hugh was very professional and offered to check and repair my leak if I hired him to replace my gutters. Jorge the foreman of the team did a great job with removing and installing my new gutters. He was also able to locate the crevice and hole on my roof and seal it. He also recommended that I have my gutter with 2 exit points to prevent overflowing of water due to heavy rains. This was all done at no additional cost and the fact that I wasn't upsold with work that I didn't need demonstrates that this company is a good one. When it is time to replace my roof, I will be calling Hugh again. I would highly recommend him to my friends and family. read more

Excellent roofing and waterproofing expert. Very responsive, high quality work, went the extra mile, easy to work with, and all around nice person and great crew. Reasonable and fair in every way. I highly recommend. read more

I had a flat roof that's been in poor condition for years after my parents, who were too feeble in their later years to take care of the property, neglected it. Finally, in 2022, I was able to focus my attention on getting it repaired, since it was leaking badly in one corner, causing water damage to the two units on that side. After shopping around, I settled on William & Hugh Roofing based on reviews, and boy, am I glad I did. After sending out some pics, I was quoted a decent price. The day of the job couldn't have gone more smoothly. They came in early morning (and showed up right on schedule), worked, worked worked, cleaned up and were done by mid-afternoon. The workers couldn't have been more prompt, efficient and clean (no messes left behind, nothing) or Hugh any nicer or more professional. The completed work was nothing short of transformational. I've posted before and after pics so you can see how bad the roof was before they worked on it and the shocking difference. So far, it's rained heavily at least three times since the roof was completed and for the first time in years, I didn't hear the dreaded sounds of water plop-plop-plopping upstairs. It remains to be seen in the Fall how well this holds up but I have complete confidence that this will be the first time in years when we won't be needing a bigger boat. read more

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Roof repair for elusive leak. Prompt service. Knew what he was doing. I highly recommend them.

WOW was it hard to find an honest roofer. I made appointments with many. Some never show up. Others arrive but only want to sell you a new roof. Others high ball you. That means, they take a job that they don't really want to do, and give you a pathetically high price, and hope that you fall for it. Finally I found William & Hugh Roofing . So, I called them on the phone, spoke with Hugh Sr. Very nice guy, who is well spoken and articulate. Told him I wanted all the flashing on the roof redone. (I had no leaks but I like to have maintenance done.) and also to paint my roof with that silver roofing paint.. Asked to make an appointment .He asked me the size of my house and said I didn't need an appointment. All of these two story brick houses are the same. All you need are the dimensions, (Spoke to his son also, Hugh Jr, and I guess apples don't fall far from the trees. He was just like his dad. Nice guy, articulate, same as his dad) I've done this myself years ago but no longer into it, but I DO know how it is supposed to be done. When they did the flashing, (that's a tar like substance that is used to seal the seams and cracks on the roof) they used MESH. You do the flashing, then put mesh over it and then more flashing. Roofs expand and contract with cold and heat of course, so you must use mesh with the flashing. TRUST ME. Many do NOT use mesh. If you don't use mesh, the flashing will crack via expansion and contraction. Then they painted it. VERY nicely. Hugh sent four of his workers over to do this job. ALL of them were professional and they were true gentlemen. I own a few buildings here in Brooklyn, but I only hired them to do one this time, to see how good their works was. I'll be using them again. Make your life easy. I did the searching for you. You need work done on your roof? TRUST ME. Save yourself the trouble. Call William and Hugh roofing! read more

I had a great experience with William & Hugh Roofing. They treat you like family. They are honest, affordable and do everything in their power to get the job done for you as fast as possible. I contacted many roofing companies for a roofing repair i needed to take care of asap and i didn't have good interactions with them. Im very grateful i came across William & Hugh's Roofing because it was easy to speak to them thru phone/ text messages and they did a beautiful job. I highly recommend using them and i promise you will not be disappointed. read more

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Our roof in Astoria started leaking like crazy and I looked on Yelp to fond a roofer. The stars were aligned because I found Hugh and he was on Astoria blvd, near our home. he came over right away and assessed the issue. He scheduled job as an emergency within the week and gave us a brand new roof. Very caring, professional and fair. He didn't mind my multiple calls and texts. Job was done quickly and thoroughly. Highly recommend Hugh! read more

What a refreshing experience it was to talk with Hugh. I called him for an estimate and he gave me the most honest and professional advice I have received. His years of experience and without a doubt remarkable professionalism and honesty shines through. I am sure it will be a pleasure to work with his company and undoubtedly he will provide what he promises. read more

Great job was done by this company. Hugh was fast to respond to my call. Came by within 30 minutes of my call. He came and pointed out what could be possibly be wrong and what needed to be done. I found his pricing estimate to be fair. The work on the roof itself was done all in one day and done professionally. read more

William & Hugh Roofing - Roofing Near Me - Sunnyside, New York

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Good services. I saved a lot of money calling them. Twice they have saved me from scammers claiming I had more work than I needed

They came over to my mom house and look at the skylight that is broken .give us some ideas what to do .and the job they did is beautiful did very good job ...well done on the new skylight and also did help us patches on some area they need some work on .greatly appreciate it ..thank you Jason .. read more

Hugh is wonderfully informative and efficient. He made me feel so comfortable plus all the online reviews, I booked him on our first phone call. He did my job in one day. Discussed how he improved my roof from the previous work done and neighbors. First rainfall and already improvement in conditions at my house. Highly recommend to book or at least a phone call to hear his expertise. read more

The roof was in terrible shape and was constantly leaking. Hugh's team was able to fully replace the roof in 2 days. Hugh and he was an absolute gentleman - very polite, patient, and intelligent. Exactly what you want when going through a big job like a full roof replacement. We called Hugh multiple times given our unique situation and he never once got irritated. His foreman Jorge was very professional and took pride in his work. Price was very reasonable for the job. One big reason we went with Hugh is that he was licensed, a lot of other roofers may claim they're licensed but if you can't verify it yourself you should remain cautious and vigilant. read more

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I logged into this website on yelp webpage. I called the number and spoke to a representative. I gave him my home address figuring that someone would be sent to my house once a time and date was settled. Unfortunately, the quote I was given over the phone for asphalt roof replacement was ridiculous. I wanted a quote for asphalt and metal tile roof replacement. The quotes I received for asphalt was $20,000. He did not give a quote for metal but explained that it would be twice the cost of asphalt. All of my quotes up to now for asphalt roof replacement assuming the worst situation would have cost $10,000 - $13,000. I was delighted to read so many comments supporting the fair cost for installation and the high workmanship that this contractor provided. Speaking to the representative I found myself disappointed with the brush-off wrongly assuming that I had just started to price roof replacement and had no understanding about the process. Very disappointed because this is the first time I've attempted to use Yelp verified or sponsored contractors. read more

Just had my roof repaired by them. Highly recommended. They were very responsive , professional, and prompt. Very reasonably priced. Already recommended them to a friend of mine. read more

We have been dabbling in old house restoration in Brooklyn and upstate for about 35+ years and have delt with many contractors, servicemen, workers etc. We can unequivocally say that Williams & Hugh Roofing are the most outstanding contractors we've ever delt with. They are: friendly, punctual, hardworking, reliable, responsive, clean, competant, reasonable, and clear. They go "above and beyond" and give more than you pay for. It was an absolute privilege to experience. Hugh keep up the good work. Best Judy Nash & Tony Onorato read more

Hugh and his crew are great. I cannot recommend them enough. We had to wait a few weeks for them to re-shingle and do some roof repairs because they are super busy due to all the recent heavy rain but it was worth the wait. They were quick, efficient and did an amazing job. Thank you! read more

I love these guys! Not only are they super fast, but they're also honest with you on what work you do and DONT need. A few years ago, we had leaks on our roof and spent a good five figures trying to patch the leaks with another roofer and the leaks weren't even fixed, we still had water issues. Called William & Hugh and they told us a new membrane will solve everything and explained that adding a new layer will be the cheapest, fastest, and most efficient route because it will essentially be like a new roof that seals all the cracks- which makes total sense - and they use some sort of fire retardant rubber fire fighters use. So we hired them - they were able to complete the job in a few hours for a fourth of the price and we haven't had leaks since- I wish we found them earlier! They're now our go-to guys for anything roof related. Fast forward 3 years later, a contractor had said we were getting water leaking in from the side of the building, towards the top of the building (not on the roof, but near it). Called William & Hugh again and they remembered us and came out to meet with the contractor. Told me their opinion was different from the contractor's and offered their own pov on what they felt wasn't necessary (i also didn't feel like some of their repairs were necessary) and suggested some things we could do instead to fix the supposed issue, since we were due for a maintenance soon anyway - all again for a fraction of the price. No unnecessary, inflated work and straight to the point. Needless to say, i went with their opinion and we just completed the job today. I highly recommend this company - i found them after contacting several roofers on yelp and i have to say i have not looked back since. These guys are excellent. It's rare to find people this honest, fast, good at their job, and affordable. I'd give them ten stars if i could! Thank you for all the work you've done for us!! Love you guysss. read more

Our old home with a messed up flat roof is always in need of help. We have tried many roofing/gutter teams, and all have been a disaster. Until today! William & Hugh Roofing are responsive, responsible, flexible and nice. The job evolved once team was onsite, but price remained the same. The crew were lovely and did more than asked if them. When it's time to replace the roof, this will be the team! read more

Wow. RUDE RUDE RUDE. I called asking for a quote and if they handle a specific kind of service (a simple pedestal and paver installation on a flat roof). They told me to call the manufacturer to find someone who does this because a roofer doesnt do this kind of work. I explained that i have quotes from other roofers that do this (and had this done in my other bldg btw) and he rudely cut me off said "not really no" and proceeded to hang up on me. I have other roofing work that needs to be done as well on multiple bldgs and that conversation makes me not want to even consider this company given how they speak to people. read more

I am very disappointed with the way this company responded to a requested for work needed. I have used this company in the past. And considered the work well done excellent. In the 2 years their commitment to excellence has diminished. First of all it took nearly 2 weeks for a response and when I finally was contacted it was 9:30 in the evening. Well past the standard business hours. Several days later the company contacted me. When I explained that it has been several weeks since my initial contact. Mr William stated we didn't have to contact you at all. That response was so unprofessional and unwarranted I'm confused he contacted me for possible business. In good faith I couldn't suggest this business. Best service to customers isnt this business utmost importance. read more

Great work Hugh was amazing and especially his team of hard workers. Worked 12 hours straight and I'm not even sure if they took a break. Please tip them well as the work that they do should be much appreciated. Thanks. read more

03/29/2019 Update! Everything still perfect after a year. Neighbor next door requested William & Hugh's phone and also had her weather worn slates replaced with identical asphalt shingles along with other remediation issues. Definitely will keep William&Hugh on our speed dial. read more

I had my roof redone last year and I had contact with Hugh. When I tell you that he is responsive, professional and honest that is a understatement. I am completely satisfied with the work he and his crew did on my home. As a woman I was completely comfortable being home while they did the work on my roof. I haven't had any problems with my roof since they completed the repairs. I'd recommend him to anyone looking for professional and affordable roof repair. Look no further you've found a gem! read more