Genuinely the WORST time I have ever had in a theme park in my life!! Me and my mom went out to…read morevisit after multiple other visits as recent as July because of our previously good experience.. But the en-crappification of the service was absolutely abysmal in that short of time.
The service was horrendous, the lines were horrendous, and the way every system here is set up is designed for you to fail, while they squeeze every cent out of you while doing it.
We started out bad, due to the fact it wasn't even half a day, it was 5 hours, which why?? It's August, and 85 degrees outside! What do you mean it's not summer? They charge full price for 5 hours. The total paid was $200 for 2 people. DO NOT GO ON WEEKDAYS PAST JULY, THEY ARE ALL LIKE THIS!
The moment we got there, we were very early in the line as we got there hours early. How are we repaid for our wait? They claimed the tickets we ordered online were invalid. I refreshed the tickets, and the staff member at the gate refused to try to re-scan it, and told us to go to the tickets support kiosk. We had to surrender our spot in line, and then we had to wait in line in tickets support. And what did they tell us? That it was fine and it was just an error. We had to go to the BACK OF THE LINE for this. It took us nearly 30 minutes to get in.. And reminder, we had 5 hours. So after our very limited time was absolutely wasted over incompetence, we finally got in, and went to get something to eat.
The portions are absolutely horrendous for the price you pay. You're better off getting McDonald's before you go. The "Meal plan" isn't even worth it due to how little you get and the time you have between your orders. Mind you, it's $40-ish to get.
The whole thing about minors having to be accompanied by an adult at all time is a complete joke, the entire time we were getting steam-rolled by random children at all times. One even almost knocked me to the ground they hit me at such force. And their parents were nowhere in sight. I seen children get on rides for adults by themselves with no adult in sight, I even seen children casually walking around alone with no parent to be found. Clearly they do not enforce this, and that's dangerous.
You think you got a solid spot in line? Nope, too bad! The amount of people cutting in line will have your blood boiling, and they aren't punished for it at all. Children and adults alike just help themselves to the front like it's nothing. Not only that but my mom got harassed by a random man in the line, so that's great too I guess, just what we always wanted! Was nothing done about him? Nope! Of course not silly!
The routes you take to get to anything are the absolute worst ways of travel I've seen in my existence. It's like you have to walk all the way to Dagestan to get to a Viking ship. Not to mention that if you want a specific restaurant, get ready to do a 5 mile hike to it. Don't even try it in the dark, you're not going to have a fun time.
In the 5 hours we had, we only got to ride 4 things. And this was us spending our entire time getting to rides, except for the beginning.
We wanted to finish off our day by riding The Beast. The line was 80 minutes long. And that's not even counting the amount of people cutting the line in front of us. And, they cut off and shut it down right as soon as we were about to be let in. We waited forever in the crowd of screaming adults for nothing.
At the end of the day, I was left defeated, drained, exhausted, stressed beyond belief, mentally overwhelmed, and upset. A theme park isn't a place you're supposed to feel like you got yelled at by your boss, you're supposed to make great memories, but this is an experience I will never reflect on positively and will remember for the rest of my life as the place that damaged my very soul.