I only started using 916 Auto Repair recently, but Samson and his team have already helped me with…read moreseveral vehicles and I've had a really good experience every time. If you need an honest, knowledgeable, and fairly priced auto repair shop near Gold River or Rancho Cordova, I'd definitely recommend them. They've worked on my 2017 Ford Transit Connect, 2014 Mercedes GL63, and 2014 BMW X5. They replaced a driver-side CV axle, did oil changes, replaced brake pads and rotors, diagnosed and fixed an A/C and heater blower issue, repaired a trunk/liftgate problem, and also replaced a valve cover and gasket and battery. What stood out to me most was how knowledgeable, honest, and fair Samson and his team were throughout the process. The staff are friendly, the front desk is welcoming, and the customer service has been great. It's hard to find a shop that does quality work at reasonable prices, but 916 Auto Repair has done that for me. Definitely recommended.

I contacted 916 Auto after doing a 2 and half week research (which included Yelp and Google…read moreReviews) to have my 2004 Mazda 3 AC Condenser (Factory OEM) replaced. My AC Drier was cracked and inoperable since last year. In this region of the Sacramento Valley and Placer County, 916 Auto quote beat 5 shops I contacted in the region and 1 shop even told me it's not worth it and I should get a new car. Bet if my car was a 69 Camaro, they'd do it. Why? Cause its a Classic Camaro. No matter the condition. Some shops don't want to work on Imports. But oh well. Their loss, not mine. I contacted 916 Auto and spoke to Samson to schedule an appointment and he said to come by that very same day. And so I drove from Roseville to Gold River that morning. Samson is honest & to the point. When he pulled my car in, he noticed a coolant leak. Now I didn't notice any leaks in my driveway, as it would seem the Coolant is evaporating or dissipating, but he notice it was getting on my Alternator, by the stains. It turns out, my OEM water pump (factory part since 2003 for this model year in 2004) finally gave out at 262K miles. Who'd ever think a Mazda/Ford part would last this long. This was an unexpected thought as I only had budgeted for the quote. So I called my CFO (Wife) and let her know of the issue. She said get it fixed and she'll adjust other expenses as she knows I need AC for the upcoming summer temps. So I authorized Samson to proceed with the entire job. Now I can't couldn't do any price comparison, but he did give me a discount which still fit in my overall budget. I spent my whole day in their lobby. They have updated their lobby to make it feel more comfortable and less Auto Shop feel. I notice the many people who drop by to have their car service are all happy and are returning customers. From a Dealership oil drain plug that was torqued too tight, to oil changes, brakes, and even a customer who was a bit upset where the Dealership sent the wrong part twice. The Dealership. I spoke to many of them and they all had the same answer when I ask. "What made you come here?" They replied, "Their price can't be beat!". In summary, my AC is now working as it should. Now I only used my AC for 2 whole days It gets cold and it has been awhile since I have felt cold in my aging car of 22 years. With my new water pump installed as well, my car is running smoother overall. Smoother shifts, heater gets warm fast. Almost, now almost like it was in 2004. So, Did I find a new shop for my Project Commuter Car? Yes I sure did. They have gotten a new customer. Up next is my Transmission Gasket & plug. One thing at a time! Have fun out there & do your research!

Great service.. troubleshooted the issue and provided a great price and service. Highly recommendread more

Great service provided. Phill did an excellent job replacing my brake pads. He was professional,…read moreknowledgeable, and completed the work efficiently. He took the time to explain everything, made sure the job was done right, and my brakes feel great now. I really appreciate his honesty and attention to detail. I highly recommend Phill to anyone looking for reliable, quality automotive service without the high price of a shop! Will definitely contact Phill for all my automotive needs in the future.

I found Roland to be friendly, courteous, highly knowledgeable, and trustworthy. I hired him to…read morereplace the battery on my 2010 Honda Civic and inspect several parts that a dealer had claimed were leaking and needed to be replaced. He inspected them and showed me how each one was clean, dry, and completely fine. He then inspected the rest of the engine compartment and the undercarriage and showed me that it was all in great shape. Finally, he noticed that a previous mechanic had removed the plastic shroud for my front wheel wells and failed to install new clips to secure the shroud afterward. I had wondered about the gap he noticed for years, but I didn't realize it was anything other than wear and tear. He replaced the clips for no extra charge. I know it seems like a small thing, but to me, it speaks clearly to Roland's character: I believe he genuinely cares about doing right by his customers and taking good care of their cars. When I asked him about some issues with electronic parts on my car (e.g. a digital dashboard display), he let me know that his area of focus was mechanical service and advised me to take my car to an electrical auto shop. I was grateful that he knew the limits of his expertise, communicated them clearly, and stuck to them. I felt his quoted price was quite reasonable, and even after he performed more work than requested (still within about a 1-hour time slot), he stuck to his original price quote. I am very happy with the service he provided and the price I paid! I would hire him again in a heartbeat.

Rolland came to my house and went straight to working on the fuse box without having made sure the…read morehigh voltage system of my Prius C was disconnected. Major red flag #1. He spent 40 minutes prying at different parts and trying to forcefully remove my fuse box to get to the 100A fusible link that I had to tell him was located beneath and the assembly had to be unbolted to get to it from underneath. After 40 minutes of painfully watching him attempt to force things open. I politely asked him to stop as it was obvious he didn't know what he was doing and broke a few components off my housing. I tried calling him to let him know of the damages. He denied responsibility and said he was only at my house for 5 minutes. He told me to never contact him again and failed to respond to the before and after photos I sent. Do not trust this shady business. What went from a lb easy replacement of a 100A that I could have done myself but did not have the time to do so, resulted in several hundred dollars of parts in addition to more for labor due to gross incompetence. DO NOT TRUST HIM!

Had trouble finding someone who could get rid of a lot of concrete (removed a very large patio from…read moremy back yard). After nearly giving up the team at Waste Removal & Recycling got back to me. They offered to provide me with a heavy materials concrete bin for less than $400 and would have it delivered as soon as I needed. The team was outstanding, within the next few days they had delivered the bin and that same day I was able to fill it and have it ready for pick up the next day. The teams frequent and clear communication, availability and quick turn around was amazing - these people are absolutely amazing! They'll be my first call for my future needs!

As a landscape construction company, we use dumpsters on a weekly basis. After trying numerous…read morecompanies and being pretty dissatisfied, we settled on Waste Removal and have been ordering dumpsters regularly with them for about the last 9 months. We communicated our needs about timing and placement for deliveries and they consistently follow through. Christine has been great to work with and truly goes above and beyond to give the best service. Don't look anywhere else for a dumpster service!

Review is for service on 1/13/25. I was having issues with a strong exhaust smell in the cab of my…read more2013 Chevy Equinox, and was in search for a trustworthy mechanic to take a look and hopefully repair any problems before an upcoming SoCal roadtrip that I was taking with my family. I used Yelp to put a blanket request for the Sacramento area, and Stress Free Auto reached out right away! I was able to take my car in first thing the next morning and was greeted in such a friendly and warm way. Knowing they had a few jobs ahead of me, they called a niiiice Lyft and made sure I got home free of charge! From there the communication was excellent. There were continual texts that provided information about their progress not only with searching for the main problem, but also a general overall inspection of my vehicle. Once complete they sent me an estimate, I called to coordinate which things I wanted repaired/addressed, and they sent over a finalized quote that I signed immediately. It was quick, informative, and quite literally stress free The main problem was a cracked exhaust manifold. Seems like an extensive repair, right? Well, they let me know later that afternoon that they were done! Amazing same day service! Absolutely incredible. It's been a month since the repair and I haven't had any issues. So, in my book, that's a job well done! The only small gripe I have is the cost. Again, it was same day service, so it's understandable that I might have paid more than I would have at another local shop, but they did offer a discount on the initial inspection cost. Some other shops roll the inspection cost into the cost of repairs, but unfortunately Stress Free doesn't do that. Plus, a couple of suggested repairs were somewhat of a laughable cost. If memory serves, they quoted me around $60 to replace wipers. I'm not sure if it was a quote for all 3, or just one, but I spent $15 on a wiper on the way home and installed it myself. Whatever, they are trying to make money! Despite my small price gripe, I will be using Stress Free in the future for any vehicle concerns I have!

Received quality service for radiator/thermostat replacement for my 2014 infinity qx70 recently and…read morewas very happy with the work done! Prices were much more reasonable in comparison to dealership. I was informed of the costs prior to any work being done. This is my second time trusting stress free auto with my car. They did a wonderful job on my break repair service last year. I was kept updated and informed of their work progress. I would encourage them to continue with the updated communication to customers as it does help ease your mind. I would recommend this business.

Found this shop based on the great reviews and I can see why they have earned this reputation…read more First time here and overall great experience. Made an appointment and dropped my car off. It was a quick turnaround, ready for pickup the same day. We prepaid for the part and expected to pay for labor at pickup. Instead we were surprised to be handed a check for $200. Turns out that we had paid for the wrong part and what we needed was actually cheaper. They had every opportunity to pocket the difference but instead they did the right thing and earned a returning customer. This level of integrity is rare. Highly recommend.

I found this business through their high Yelp reviews and they did indeed live up to their ratings…read more Alex and Katrina are both amazing front desk personnel. They clearly take pride in their customer satisfaction and hope to really build a good brand and reputation. They do a good job with their work, give generous quotes, and will treat you with kindness. These people felt like people you could be friends with. If you're looking for auto body or paint done, come here!

Walked in on a Tuesday and got my car's front struts replaced and an alignment done in 3 hours!…read moreThey were fast and helpful. I got picked up, but there is a park and a clean and welcoming animal shelter walking distance if you need to kill time!

I was looking for a decent place to get my front brakes replaced. I called the Toyota dealer and it…read morewas $325 for generic parts while Toyota parts was $420. This was just for the pads no rotors. I got a hold of this place and they gave me a quote of $460 with new rotors installed too. The reviews on this place were really good on Yelp Plus I knew some of the people who reviewed them. So I tried them. I called the next day to see if they could fit me in and they said they could do it in a couple of hours. I was going to wait there since the wife was at work. I brought my car there and they looked over my car and ordered the parts. They would be there in 15 minutes. These guys seemed really knowledgeable and very friendly. He gave me $25 bucks off for paying in cash. Anything off is good. Just a note if you use a credit card the company charges 3% more so cash is much better. Their waiting room has lots of different seats to sit in and there were two really padded chairs so I was really comfortable sitting while they worked on my car. The really nice thing about them is the speed. my car was done in under one hour . that was amazing. They guarantee their work for one year. I love it. I will be coming back for my other cars if I need work done again. Top notch place SO far my brakes are smooth and quiet. I don't think they tested the brakes when they were do because later after driving a while there was smoke coming from the brakes. It happens if the film on the pads are still on there or you leave some grease from you hands heheh. Still working great and I could see that they turned the rotors by looking at them .