In October 2023 I went to SSM Health Dean for a Mohs procedure to remove a basal cell cancer on my…read moreface. The dermatologist removed the basal cell and then I went to the SSM Aesthetic center so the plastic surgeon could close the site. I expected skilled care and a good outcome. Unfortunately, my experience was far from that. The procedure left me with unnecessary scarring and complications. I sent photos of the botched site and returned to the surgeon's office in fall 2024 seeking advice. They recommended a scar revision with a different plastic surgeon. That appointment was scheduled for late February 2025. I went to the appointment. After waiting 45 minutes, I had to leave. I was told at the scheduling desk that this surgeon often double books. If I wanted to reschedule, the next available appointment would be in May. I typically don't leave reviews, but people deserve to know what kind of experience and outcome they might expect. I regret choosing this practice for such an important procedure, especially on my face. If you are considering Mohs surgery, I strongly recommend researching other doctors who have a proven track record of excellent results and compassionate patient care. You might want to avoid SSM Health's plastic surgeons.

I have an anxiety disorder with panic and after a year of frustration dealing with UW Health's…read morebureaucratic business management (Doctors and Nurses were great), I decided to switch to SSM Health. I have BCBS Insurance. I contacted their intake and explained what was going on. They got me in very quickly with a Nurse Practitioner named Dr. Madison. There was a library of overdue blood tests I needed as well as OBGYN. Not only did I get in right away, but was able to get three appointments for my routine care and issues within the span of three weeks. All on my day off which is a Wednesday! All staff from business side to Dr. Madison was very personable and very caring. I got my blood test results back the very same day instead of two days as the lab predicted. Excellent service! Keep up the good work!

I've been a WELL-CARED for member with GHC since 2019. When I first moved to Madison in 2018, I had…read morea different service provider that was... questionable. As soon as open enrollment for insurance was available, I made the move as fast as I could. I have never had a bad visit here. I've ALWAYS received the best care possible. As someone who is a zebra when they typically treat cows (referencing my very complex medical history) they've handled it with superior care, concern and streamlined servicing. I've had everything done from physicals, lab work, physical/cognitive therapy, specialized treatment plans and about anything else you can imagine-- including surgeries contracted through UW Health Systems. Yes, there are preapprovals required for certain types of concerns, but I've never had an issue with paperwork going and has been done with little to no effort on my part. My doctor is Kyoko Felland and I ABSOLUTELY love her attention to detail and focus on my overall health. She always knows me and my concerns without having to look up my chart. I enjoy seeing her so much, I'd consider her a friend if it wasn't awkward. :) My husband had another PCP but after my stellar experience with her, decided to make the witch to GHC as well. She spends a good amount of time with us each visit and even catches up with our personal life mentions from previous visits. My children all see

I have never had so many issues with Healthcare in my life. Specialty care is booking 7 months out…read more My PCP is 3+ months out. When attempting to have a med refilled I was told they won't fill it because I haven't seen my Dr in over a year. I had an appointment and was in a rear end collision on way to appointment. I called and explained immediately and took the next available appointment. It was six months out. So now I have to go without something that really helps me. I again tried to get an earlier appointment but now its 7 months out. When saying this I was told "it states clearly in your care plan to be seen every 4 months. This was with dermatology.

Dr. McMurray was an angel to my late wife, whom had many serious health problems, which disabled…read moreher greatly. She (we) had been seeing another Dr. for a while who had been treating her very poorly. I knew we had to leave this Dr. right away, but honest to God I didn't know where to go. It can be very difficult to find a Dr that is willing to take on a complicated patient. It was then we found this wonderful Doctor, Julia McMurray; gentle, kind, comforting, reassuring AND an extremely skilled Physician; yes our Angel. A year or two passed and Dr. McMurray moved to another area for a while, BUT she would not leave until she picked the perfect replacement to care for my wife....and she hit a another home run. Dr. McMurray is truly an awesome person and I (we) will never forget her.

It's nice to go to a doctor who actually listens and doesn't rush you through an appointment. Dr…read moreMcMurray was so patient with me during my first visit. She gladly answered all of my questions and covered any other topics that she felt should be addresses when establishing care with a new patient. She didn't just want to know my medical history. She actually cared about my lifestyle and quality of life. She also isn't test-happy, which is pretty rare. Despite being in good health, most doctors send me to get lab tests every time I visit them, which I always think is an unnecessary waste of money, but probably common in the age of medical malpractice lawsuits. I have a ton of respect for Dr McMurray and am happy to have found a doctor that I enjoy seeing.

August 2016 I just…read morecame back from a visit with Dr. Sheila Kredit and could not be more DISSATISFIED with my service from beginning to end. First off, I'm new to Madison and had to find a doctor that would see me in time in order to get a physical for teaching which consists of a physical fitness test and a tuberculin (TB) test. I had asked the receptionist on the phone that I needed a tuberculin test, but after Dr. Kredit saw me she said that needed to schedule an appointment a separate day. This is just the first complaint I have. Not only did they not listen they CHARGED me for a separate visit only to be told that I have good insurance and that I don't pay anything. Well, I pay a good ever increasing dollar for my healthcare and for them to tell me that insurance will cover just made me feel taken advantage of. Second, it may be everywhere nowadays but I had to fill out a non healthcare Obamacare questionnaire asking me about smoke detectors and if I own a gun and how many and where they are kept. I asked them to treat me like a person and not pry into my personal life. This wasn't received well. They told me unless they knew everything that it would be difficult helping me. Third, my visit took four and a half hours. That is just for a blood panel test (which actually took 3 minutes to draw my blood) and an intense questioning which I feel was punishment for not answering the Obamacare questionnaire. My appointment was at 8:15, which they were on time (my only positive experience) and I left the phlebotomist at 12:45. Quite awful to have to fast for 12 hours and then have a four in half hour appointment. Fourth, I was told that in order to get my physical statement, in order to teach, I needed to have a behavioral assessment. I told Dr. Sheila Kredit that the Illinois state law describes the physical statement to be an affirmation that I'm able to be physically fit an free of communicable disease. Dr. Sheila Kredit said her interpretation is that physical also means mental. I was flabbergasted. It's like saying up is down. They refused to sign my form after I went for my follow up to my second appointment for my tuberculin test came up negative. I'm physically fit and free of communicable diseases but they won't sign my form. The takeaway should be that: Wingra Family Medical Center is unethical by using my healthcare to extort money out of my insurance company; Dr. Sheila Kredit is inept at her job because she can't listen to her patient's needs. Do not go to Wingra Family Medical Center for your healthcare. You will be disappointed.

I had an amazing appointment with Dr. Sheila Kredit. She listened carefully to my concerns and was…read morehonest about what diagnostic tests were possible and reasonable. She carefully and sensitively listened to my symptoms. I was especially appreciative at how respectfully she treated me. Dr. Kredit is a resident at UW Madison and it is expected and anticipated that she touch base about treatment with her more experienced colleagues if necessary. As it turned out, it was not necessary. She diagnosed my medical issue and made appropriate recommendations as to addressing my issues. I am hopeful that Dr. Kredit stay in Madison where I am raising my children so that she can take care of my whole family. I love Dr. Kredit.

have used GHC for over 30years. Now I need a specialist for a rare cancer out of state and am being…read moredenied coverage. sending me to UW oncology for a cancer they have never treated. sorry I'm not your Guinea pig . You are choosing to let me die without any care.

In my 2023 review I was still holding out a little hope. No longer…read more My doctor is pretty good and they do listen well to my opinion on what is best for my health. So much of my medical history and records are there so I am reluctant to just switch to somewhere else. But the services continue to decline. They now are charging a $10 fee for MyChart messages that require anything over 5 minutes of service. What?! I gave the eye center another try for a small service of adjusting my eyeglass. They wouldn't do it if the glasses weren't bought from them! I went to another eyeglass place where I didn't purchases my glasses and they were more than happy to make the adjustment and even went further by putting on some new silicone pads! I have a future change in my insurance and they requested I contact them. Why? The insurance they have on record is what I have now and when my insurance changes I will contact them. So I called them and they were condescending and rather abrupt in telling me all about what I need to do. (of which I am fully aware).

The prior review was meant for UW 20 S. Park. This location…read moreof Meriter has Maria the phlebotomist that deserves 5stars and a raise. While Dr. Miran is intellectually curious with a patient centered focus and Dr. Cahill cares for teen privacy. I can't edit the earlier July 2021 review but again it was not for this facility at all. I checked in for UW and started the review not realizing the page reverted back to this location. Ce la vie.

I had a major problem with a rude and frankly unintelligent medical assistant. Rather than helping…read moreme, the doctor protected her but the medical assistant actually put my life at risk. The doctors are pretty good but the staff can be unprofessional. One receptionist shouted the name of my health insurance so all in the waiting room could hear. The doctors are over booked.

Dr Kunstman has been my primary doctor for at least 7 years now, and I am very happy with my…read morechoice. Maybe it's because we share opinions on healthcare, or that he takes the time to listen to what's going on. Maybe it's both. If I have ever needed lab work or an x-ray the wait times have been short and results are available to me quickly either in person, by phone or online. If my primary Doctor isn't available, there is a good team of other medical types there to help. I've seen several of the nurse practitioners and a PA, and they've been excellent and patient as well. I can see why this clinic is always busy.

For review at shreoder court location, they are providing some medications I can benefit from…read morecurrently, so I'm not sure if I will stop going. These people are generally extremely unprofessional and dishonest, and sure have hurt me more than they have helped me in the long run. Please just do your job already. You are supposed to work for the patient. THANKS

This place is only here to take your money as the procedures they do only seem to cause more pain…read more After several years in their care, I sought help from a comprehensive pain care facility in Chicago. This place did OT, PT, pain psychology, meditation training, biofeedback, classes, Feldenkrais as well as pain docs. Their goal was to get you moving and hopefully reduce your medication. Between Rehab Institute of Chicago and alternative care, I got well. I cannot drive past this building and look at it without any form of PTSD. Keep searching...this place will not help you...

Went if for a consultation with a documented estimate of $599. I have a high deductible so I knew…read moreit would be out of pocket. His entire time was asking about my insurance. spent 10 minutes and billed my insurance $2,499. No one will get back to me to discuss