super helpful when I had an emergency. Great customer service. Office was conveniently locatedread more

My last exam was in November 2019. I also had a contact lens exam. I left with a new script for…read moreglasses and 3 contact lens scripts. My right eye had 1 script for normal use and 1 for far away ( Concerts, Movies, Tennis etc). I still had lenses from my previous script which I used up probably in February. I did not use my far away right script due to the fact that long range activities were on hold during Covid. I went back to playing tennis and I felt the distance was a little blurry. I also ordered new glasses about a month ago. I received my glasses and noticed my vision was worse then with my previous pair of glasses. I checked both my contact lens and glasses scripts and found both of them to be weaker then my previous scripts. I called Vision Express and asked if they could re check my script. I was told that I would have to pay for a whole new exam. I then went on their website and initiated a complaint to work out a solution. I never received a response back. I then once again left a complaint this time to the downtown office. I once again never received a response. Your eyes are important and I learned my lesson in going to the most reasonable priced place. At the very least I should have received a response back. I will spend the extra 50-100 for a better experience

I showed up for an appointment yesterday and they had canceled it. I was informed only have…read morevirtual doctors there and nine were available I showed them an email and voicemail confirming my appointment and they had no answer to why I was canceled. Completely a waste of my time. I won't be back

My Name is Larry Hutcheson and I bought a pair of glasses in 2022 from Lens Crafters at the…read moreJacksonville Beach location. The glasses cost me over $900. Also, I purchased the "Eyewear Protection Plan" for $45. The glasses began to have what looked liked 'water spots' on both lenses. I later learned that these spots were because the anti-glare coating was peeling off the glasses. Earlier in 2024, I had taken the glasses into the store to get them exchanged. The clerk told me that I had already exchanged the glasses once before and I couldn't exchange them again. I tried to explain that I got a replacement for my glasses because they were made incorrectly. She would not exchange my damaged glasses for a new pair. On August 2, 2024, I returned to the same store to possibly buy another set of glasses because of the spots on both lenses. Plus, I had gotten some scratches on the right lenses. However, I first, I wanted to be sure that if got anti-glare coating on the new glasses, the coating would not peel off in less than six months. None of the three personnel at the store claimed they could not see the spots on the glasses. I got frustrated and left. I refuse to purchase at a store that are liars and thieves. I will never buy another pair of glasses from Lens Crafters.

This is such a happy place. I actually enjoy going here because the staff and doctors are so…read morefriendly and professional. I first went here because I had just experienced an ocular migraine (which I had never had before and it was very scary) and when I called, they got me an appointment for the very next morning, which I greatly appreciated. Dr. Houston was thorough in his exam and, thankfully, assured me it was just an ocular migraine and he educated me about them. My son sees Dr. J and she's great with kids and speaks to them in a way that is respectful, caring, and easy for them to understand. Also: we love the guy at the front desk, Gabriel! He is welcoming and helpful and always cheerful.

This was my first time here and I got checked in right away and the front desk staff was friendly…read more Dr. Houston is a personable and great doctor! He takes time to explain anything you have questions for. Miguel helped me check out at the end and was personable and kind as well. He helped me to decide which contacts to get and was patient when my card was not working. 5 stars for Ponte Vedra Eye Associates!

Dr Scott did a wonderful job in taking care of my vision issues. I'm taking some new medications…read morefor some lung issues, and those medications may have an effect on my eyes. During the consultation, I found her professional and credible in the way she will be handling my care. I truly respect and appreciate the service provided on my initial visit, and I trust the ongoing care. Her staff was excellent throughout both with care / testing, and their kindness. Overall, five star experience.

Dr. Megan Scott is very knowledgeable, I've been going here for about maybe 4 years. Always easy…read moreto talk to. I'm ready I believe for cataracts to be removed too.

Karla at MyEyeDr in Jacksonville beach was so nice and helpful. Great customer service!read more

Ask for Sandy! She's incredibly helpful, knowledgeable, and genuinely pleasant to work with. Her…read moreprofessionalism made the entire visit smooth and stress‑free. Because of her outstanding service, this MyEyeDoctor location has earned my loyalty. Highly recommended.

Professional staff, on-time appointment and always going out of their way to meet my needs. Keep…read moreup the great work!

Optometrist was great. Cost to purchase glasses there was incredibly high! Same quality lenses…read moreand frames were 46% cheaper at another eyewear store

Found the person giving me false information to persuade me to buy from her. Specifically said the…read more1-800 Contacts were near expiration and theirs were fresh. Also refused to put lenses in frames I did not purchase there and would not give me the Pupil Distance from my chart. (this apparently is corporate policy) Just overall a feeling of wanting to make the maximum sale possible and always telling me they had the best price. I will not waste my time again with Target Optical.

Needed my glasses tightened and Angelica was super sweet and very quick!…read more Also they have a surprisingly awesome sunglasses section here ! Will be back when it's time for a new pair :)

I have been coming to this practice since 2016. They are reliable and normally not too difficult to…read moreget an appointment. I had an issue once with glasses not being processed properly, but the mgt team was very apologetic. The reason for the 4 star rating is because the variety of glasses and sunglasses is very small.

Have been going to this practice for over 10 years. On my last (attempted) visit, the staff was…read moreincapable of finding my insurance even with my card. After going back and forth between my insurance and their office, my insurance said to have the office call them to help them. They refused to call and said were quite rude about me even asking them to. I gave them the PROVIDER number, aka the one providers use to call. And before even trying to call, called me to say they couldn't do that (aka wouldn't do that). After reading other reviews I see the practice has been bought out and other long term patients have had similar experiences. Go at your own discretion, it may be a better experience for you.

I've been buying from and having eye exams with Pearle Vision in Jax Beach for many years. I knew…read morethey were over-priced but the location was convenient when I started there and they did a good job with progressive eyeglasses. Recently, however, I was stunned by their blatant attempt to scam me! During the exam the doc asked if I'd be willing to wear contacts for 15-20 minutes in the store and provide feedback. No charge of course unless I decided to buy the lenses. After wasting my time for those many minutes, I was told that if I bought the lenses there would be an additional $80-$100 fee on top of the price of the product and on top of the cost of the eye exam - for "evaluation and fitting" of the lenses. I actually laughed at first and rephrased this to make sure the woman at the desk had actually said what she did! When I balked, a salesman ridiculously responded, "we try to give our customers all of the options", whatever that means and "of course if you don't pay for the fitting and evaluation we won't give you the prescription." Again, what? I had never expressed an interest in wearing lenses but the doc thought I'd be a perfect candidate and I thought, well, what do I have to lose? Time I can never get back, for one thing. And, candidate for what? A flagrant rip-off? They surely thought I was either stupid or incredibly gullible. Or did they simply decide that a senior citizen is an easy target? Pearle Vision should be ashamed of using such tactics.

Snake oil salesmen who don't even give you all the required info when you get your eye exam and…read morethen after dishing out close to $150 for the exam insinuate it'll cost more to get the info every place asks for when getting a prescription filled when you call back to ask. The classic thing is don't talk smack about your customers when they walk out and maybe you won't lose business when they walk back in on you complaining about them. God forbid you actually have to do your job. Also they mark up the frames almost 300% from what the manufacturer advertises on there website and then will basically tell you anything to get the deal done.

If you need cataracts removed Dr. Kathryn is wonderful! I've had her do my surgery! Wow!…read moreShe's so easygoing and considerate. The office staff are so helpful and wow polite!! I highly recommend!!

Dr. Kathryn Shmunes is beyond excellent! I have a complicated eye history and she has been able to…read moreprovide me with near perfect vision. I don't even have to wear reading glasses. And to add to that she is just a stellar individual!!!!!