Been there once in regards to finding a new Dell Inspiron charger. A man came out to help me and…read moretook care of the charger situation for me within 5 mins. Staff seems knowledgeable and items are priced very competitive to other computer stores around San Marcos. Would definitely recommend taking care of your computer needs here first before checking out larger stores like Best Buy, Target, Walmart, etc. Small in-home store kinda far from "downtown San Marcos" but better than driving to Austin.

Great experience with them! They were able to do a full hard drive transfer and installation…read morewithing a few days. They also replaced my mother board a few weeks later and I have had no problems with my PC for a few months now.

Went to AT&T, my phone was not charging. Told me I had a bent clip were the charging unit is…read moreplugged in. I need a new phone. Went to Ron at Smashed phone, he put it on a machine and cleaned it, It works fine. He has helped me about 5 times with a small problem, no charge. A man who doesn't care about the bottom line, but the customer.

I went in on my lunch break from work and was helped super fast with great customer service! My…read moreplace to go with any phone problems.

Alway very courteous and professional Cody really cares about his customers and is sincere in his…read moredesire to help you get your pc/laptop working! Thanks again!

Hands-down, best quality service. Customer service is priority and they are able to accommodate all…read moreyour needs.

Scott has been a live saver. He fixes everything, from the technical, the difficult, even to…read moreclarifying the simplest frustration without talking down to me. It's a wonderful thing.

Excellent service! My questions and concerns are always addressed in very clear terms!read more

MACTRONICS: FRIENDLY, FANTASTIC, FAST, REASONABLE! My…read moreMacbook Air was deluged with a cup of tea (with milk and sugar) and its life was hanging by a thread. My initial horror deepened at finding the extra Apple iCloud space I was paying for did not include my laptop data. Thanks to some online advice, I searched for a local Mac recovery specialist instead of taking it into an Apple Store, and found MacTronics, with high ratings and glowing reviews. On their next open day I spoke with Terri on the phone, who gave me the quote for their diagnostic fee (very reasonable). I brought the laptop in that day and left it, having agreed that my primary concern was recovery of the data. A little later that day, Terri called to say the tech found the data was recoverable and would need a backup drive; Terri walked me through finding an inexpensive one on Amazon, delivered directly to them the following day. She also provided the estimate for that work, which included the amount of the initial fee. (Still super reasonable, since I was worried I'd have to buy a new laptop!) Meanwhile, the tech would continue to work on cleaning up the laptop insides, keyboard and trackpad. Terri called the next day to let me know they had received the drive and the tech was backing up my data. The following day she called to say it was ready for me to pick up. She detailed the work that had been done, providing screen shots showing all hardware tests passed. She also said some keys and the trackpad had some residual stickiness, but were still usable. The tech said it was not cost effective to replace the keyboard and trackpad, but did show the cost if I wanted to. His recommendation if the stickiness was too bothersome was to use an inexpensive external keyboard. He also set up Time Machine on the backup drive and had done two backups. Terri walked me through everything he had done and showed me how to use the drive, recommending backups every week or two weeks. Then I made sure my data was being backed up to the cloud. Terri checked in with me a few days later to make sure all was well. I am so grateful to the folks at MacTronics!

I was having a bad day the kind of day where youre on a job and you drop your laptop on ground and…read morebreak it front of a client. I made an appointment with the geniuses but then thought I might be better served using someone independent and local. apple has enough of my Money and there is something I find appealing about spending money in my community and keeping it here in town. Anyway I call mactronics and the person I talked to was so plainly honest I drove straight over. When I got there Teresa informed me I had apple care when I'd been expecting to spend grand, which sent me in to tears of joy. (Bad day) The best way I can describe my experience is to say mactronics provide the type of service you were accustomed to 30yrs ago but simply doesn't exist anywhere anymore. A few hrs after dropping it off Teresa called me with an update. (Who does update calls anymore???) "Sara your part has been ordered and I need to confirm your cross street." (My cross street????) Yes they're planning to deliver your fixed laptop to your house. (Me: Tears again) I think these people might secretly be angels sent here to fix bad days.

Thank you Eli! A+++…read more My Korg SV1 board was fried and had a defective tube. Eli not only repaired the board and tube but also cleaned up the key bed. The unit operates as if it's like new. The keys look ivory new. All IO ports and power works. Will come back again for any repairs. Recommended to any musicians with valuable gear.

Fast, friendly, reliable, and affordable. My keyboard was cleaned and repaired in less than 1 2…read morehours. Highly recommended!!

I love this place. Every time I've had an issue, they have been able to help me, additionally, the…read moreprices are very reasonable. Plus, they do not just try to charge you for no reason -- he's literally given me advice to try on my own before which fixed my problem without charging me.

I'm really not sure what to do other than post a review…read more My husband's hard drive crashed and he was looking for someone to do data recovery. I found That Bytes online and told him this would be a good place to go based on reviews and proximity to our home. It's been 2 months and we can't get in touch with him to get it back. We've tried countless times to check in on progress. His listed phone number goes unanswered, and we can't leave voicemails. When we are able to connect with him in person he can't seem to ever provide a date at which it will be completed or even produce the hard drive for us to take it elsewhere. While sitting in the parking lot around 1:30 PM today waiting for his arrival another family came by with the same problem and were super bummed when we told him he was MIA. His door says he opens at 9ish in the morning but his schedule can change without notice, so it's very difficult to catch him even during typical working hours. At this point I'm wondering if he's ok? Or maybe he just needs some consulting on proper expectation setting and communication cadences for running a customer facing business. Please give us back the hard drive.

I was visiting Austin and my charging port for my iPhone was acting up. Immediately got worried…read moreabout not having my phone for the airport and uber etc Found these guys- friendly, convenient location. They took a look at the port, flushed out some dust and I was good to go. Lifesavers!

Save yourself! I brought my mac in to be repaired and was told it would take 3-5 days to fix it…read more After a week went by and I hadn't heard anything from them I called to ask for an update and they said they had to send it out and that it would be another week... they never called to warn me it was going to take longer and I had no choice but to wait since they had already sent my computer away. When I first gave them my computer I asked if they had any loaner one's I could use/rent and they told me they didn't offer them. When I called to check and they told me it would be another week they offered to give me a loaner, I explained I had asked from that at the start and inquired why they didn't extend the offer then they said it was because they aren't good loaners so they just say they don't have them.... I feel like for a company who makes a living repairing people's computers they would be more understanding of the fact that someone cannot go for 2 weeks without a computer.... I ended up having to buy another computer cause I couldn't wait two weeks and then still had the expense of them fixing it. To their credit the computer is back in working order... but they were unable to save any of the data from my computer (it had water damage). Really disappointed by their customer service and lack of communication.