The salesman was a chill dude and we prolly talked about our similar hobbies more than the work I wanted. The guy that did the service was equally as cool. They were a man short the first day so he had to come back the next but it was fine with me. Great work gents, I'll def call when I need another box installed for my Barn. read more

The cheapest price quoted to snake our kitchen drain (grease clog) was $500!!! If we wanted the PTrap replaced it would have been $700! To replace all the plumbing, $900! As soon as I stop laughing, I will call around to other plumbers who know better! read more

Had a whole house Generac generator installed 5 days ago. Installers are friendly and great to work with, however; Today is the first day it was scheduled to exercise itself for 5 minutes. After 1 minute, it shut down due to fuel pressure issue. Wilson does not have a technician available to come service it and I feel that a fuel issue, natural gas, should be a priority due to safety concerns. I paid $15,000 for a lawn ornament and do not have protection if the power goes out. I do not recommend Generac or Wilson. read more

Mike provided excellent service. He gave a detailed explanation and rationale for a plan to identify and resolve a water leak problem. He clearly is a knowledgeable and conscientious professional and I appreciated his patience in answering my questions. Jill D. read more

They are way over priced 5000 to Run electric line for two lights in basement that I purchased and add electrical outlet for sub pump and add two conduit poles for existing electrical for washer and dryer this job was almost 3 times more than what it should be. Last job quote replace 4 old Emergency Exit signs and old Emergency Exit Light which I purchased they quoted 1880 I got job done by WANS Electric for 388. I highly recommend not using them even though they can do same day or next day service they are extremely overpriced do your research and get other estimates. I am tied into their membership plan for a year which I regret 15.00 a month no cancellation without paying the year due. The only benefit is some free maintenance plans and free quotes. They should be ashamed of themselves with their prices read more

Michael Hall came to clean the drain at my home. He and hie helper did an excellent job snaking out the drain. He was very through and polite. I would highly recommend him and the Downs Drain Service. read more

Totally unethical company. My water heater was going out an I was tied up with work and didn't have time to price check. They over charged me 4-5 times the normal price from other companies. Never use this company. read more

I called a plumber from wilsons out to my house because the hot water had a very restricted flow from t kitchen sink. An estimator came and told me the problem was the shutodff valve was broken and stuck shut. He suggested I replace both. I declined and requested a quote for just the broken valve. He went to his truck for around 30 minutes and came back with 3 quotes. None of them for just the one broken valve as i requested and the highest one was for 1200 dollars. I decide to both the hot and cold shutoff valves as he requested because "we will already have your water turned off" and "I might as well do both to save money " (turning off the water in my house requires turning a knob) . The tech came the next day. He replaced the shutoffs. Still no hot water. He agreed the problem was misdiagnosed. He suggested i fix it my self. So i paid 600 for 2 unnecessary repairs. Spent 2 days leaving massages for managers. No return call. So far they haven't taken any responsibility for the misdiagnosed job and basically stole 600 dollars from me. I wish i could give zero stars read more

Their quote was so high, I could build a 2nd bathroom and come out cheaper with ABC plumbing

Excellent service; professional. New air conditioner installed and earlier this summer, a water heater was also installed. Great service team including the front office. Highly recommend this company! read more

DO NOT USE THIS COMPANY. I was finally able to get an appt scheduled, after a couple diff attempts. I was told the day before to expect someone out between 10:30 & 11:30 am today. At 12:50 p.m., I texted my contact to see when I could expect the repair person to arrive & was assured I was on the roster of scheduled appts for the day! At 1:20 p.m. I got a response to my next text saying someone will let me know when they're on their way! At 3:25 p.m. I contacted them again. At 3:54 p.m.I got a reply thanking me for my patience & telling me I was the next stop on the list. At 4:16 p.m. I was notified that the technician was on their way to me & it would be ABOUT AN HOUR & A HALF!! I sat home all day waiting for them. No one actually called me to update me & tell me the technician was stuck at a job. I found this out at about 4:30 p.m. when I called to tell them another 90 min wait was unacceptable. I wanted someone tomorrow morning. I was then transferred to the "dispatcher" by the person answering calls & was told no one can come out tomorrow. They don't work on the weekends, but she assured me she would have someone out 1st thing Monday morning. This is for a 1st floor toilet! Unhappily, I accepted. I thought we were set. Let me also add that I was told, in writing, 2 diff times by my contact, approximately how much the work would cost me. After I hung up with the dispatcher, she called me back a few mins later. She said she was going thru the notes for my appt & saw what I had been quoted & called to advise me that it would cost much more than what I had been quoted. She also said my contact was NOT AUTHORIZED to quote prices. I asked for an approximation & she said she couldn't give me one. I then asked her for a ballpark & again said she couldn't give me one. I told her I thought her co was f***ing nuts & hung up on her. Now I've lost a day where I could get nothing accomplished & my toilet is not repaired & I have to start over. AVOiD THIS COMPANY LIKE THE PLAGUE. read more

What a horrible company!! The technician that came to our home made horrible comments to my wife and started going on political rants instead of talking to her about our AC unit. Women--stay away from this company unless you want men coming to your home and making you feel unsafe. I called customer service and got the run around about this issue, so I wonder if they even care. It's a pity because they came so highly recommended. read more

I was very discouraged with this company and the company out of Akron that bought them!!! I came home the furnace was not working, of course it was 5pm,called was on hold for 20 minutes.Then pushed over to the answering service who took the information down at no time telling me that I need to be on their preferred customer service list to be able to get emergency service that night!!I had to call back at 6pm Because that's when the service takes over.I called back and again they took my information down and told me a technician would be in touch. Again not mentioning anything about the preferred customer service list!! The tech. called me and then told me he looked me up in the system and said you are not a preferred customer and would not be able to get service tonight. What company gets to pick and choose what customer they help. It is now 8:15pm on a 28 degree night and I still don't have heat. Thank you Central Heating and the company that owns you now. read more

Zero stars. Called 8am on a Tuesday, left message. Never called back. And this was in November. I will look elsewhere for future service and repair on my furnace. read more

Wilson Plumbing and Heating came today to replace our central ac unit. The head tech Greg arrive at 9 am and inform us he would be the lead tech and would probably be here all day. Later in the day the duct cleaning crew would arrive to clean out all the ducts and returns. While Greg was installing the outside unit another tech showed up name Greg who would be redesigning the new air handler as the replacement was larger than the old one. I seen a lot of metal workers in our basement but I have to say Greg knew what he was doing , I kidded that he should signed his name as it was a work of art. The cleaning crew arrive and the explained exactly how they went about cleaning the ducts. They went to each room open the ducts and the returns and used a whip with w high capacity vacuum to suck up what ever was in the duct work. They did fantastic job, looking how to open nail in registers and replacing afterwards. I would highly recommend Wilson for your central AC or duct cleaning. read more

Editing my review as Stewart sold the business and this is not Central heating any longer but rather Wilson Heating. Called in a Saturday for an emergency outage on our AC and got a calling service that said they could send someone out in 2 weeks. I explained we needed to leave on vacation but the calling service of course doesn't care. This new company does not offer 24 hour service or any service behind normal hours. There is no way to actually get a hold of an actual employee for this new Wilson Electric. For this reason, I've changed my review and will use another HVAC service for the future read more

I'm just so confused. I called their number last night while I was looking for someone to take a look at my heating. And somehow I ended up with a company called Wilson out of Akron coming out to my house. I have yet to see how these Wilson guys do, but this is really not cool. Complete misrepresentation. read more

Quick update. The tech that followed up after Central serviced my boiler a month ago discovered the skimmer valve 100 clogged and drain a quart of oil from it. Indicating Central's tech never touched it. Also discovered the shipping pins were still in the burner tubes indicating they had never been cleaned. read more

I have been a customer of Central heating for a few years and before that my Mom was for years. After she died I moved into her house and I had a LOT to learn about water boiler furnaces. The first year I was in the house the pipes leading to the furnace had major leaking issues (no dripping beforehand, was a total surprise). Central was very proactive and custom made piping to replace the old pieces. Since then I mainly have needed them for yearly check ups, but last Sunday morning the furnace shut off and I could not restart it. Miraculously they were able to fit me in the next day (yesterday), and service tech Emad diagnosed it as a blown heating cool, which he replaced in a timely manner. Emad (who has been with the company for 15 years, so that tells you something), was great at explaining what he was doing and gave me advice about regulating the water level. The outdoor temp yesterday was in the high teens (windchill), so my day went from very chilly inside the house to comfy by the evening. I HIGHLY recommend Central heating, a rock solid local company that always does right by me! Thanks! read more

If you ever need your furnace or AC replaced or fixed and are looking for a reliable, responsible and quick to react contractor, you should pick Stewart and his team at Central. I used them in two diffrent houses to replace a furnace they were competitive, quick and very professional in both events. read more

Showed up on time, was friendly, fixed a gas leak on my furnace and gave it a tune up. The price was within what I expected to pay.

The owner actually chastised me on Yelp for waiting so long to post the review. Hello? Yelp wasn't available when your company tried to burn me. He also asked why I did not call him directly and report that his technician tried to replace a perfectly good pump. Well, Sir. What good would that have done? And do you think I am dumb enough to believe that this is not a company-wide tactic for increasing your profits? We all have seen the exposé s on TV about the customer abuses in your industry. You are one of the Bad Guys and people should know it. read more

Disorganized, chaotic and unreliable. Do not answer questions from customers in a timely fashion. Send unwanted spam email to customers.

Very surprised that Central heating & cooling has not been reviewed yet! This company has serviced the heating system in my house for many years (older home boiler heat system). Each representative over the years has been very professional, arrives on time and gets the job done as quick as they can. Yesterday I needed a part replaced, and Emad, the tech, was great, he explained everything he did and how to maintain the system. read more

I am giving this company NO stars. Their technician was not acquainted with, or trained to repair the unit I have, which is only five years old. After battling with the unit quitting late each night, the technician would appear the next day and find yet something else he hadn't considered. I will say that the technician was extremely nice. Long story short though, I contacted the company that had installed the furnace (the reason I didn't initially is that they are not close to my area) and they were shocked at what had been done to the unit AND what I had been charged. Two men worked all day to repair the damage done by the Central technician. Two lessons learned: If possible, deal with the company who installed your unit and never make an emergency call. Call during regular hours. If I hadn't been worried about my pipes, I would have waited until the next day and would have avoided a log of grief (and cost). When I heard that the Central Heating owner had suggested to the technician that he sell me a new furnace, it killed any faith I had in Central Heating. read more

We have been using this company for the past 17 years and are very happy with them. About 5 years ago we replaced our whole furnace and AC with a Trane Heat pump system and really like it a lot. Their technicians have done good work an maintenance. I would highly recommend them. read more

Thank you to Stewart Unsdorfer and his guys for a fast and friendly a/c and furnace install. Matt was amazing! So friendly and professional!! I highly recommend them to anyone who needs heat or air conditioning!! Definitely 5 stars!! I'd give them 10 if I could!! read more

This company is a blessing! I checked Yelp and saw the poor review but found it odd that the same company received such high praise everywhere else. They are very close to my home and offered to send me a technician within 2.5 hours!! I could not pass THAT up... so I took a chance. I am sooo glad I did. The technician arrived in just over 1 hour after my call! WOW! He fixed my problem in less than an hour! Double WOW! He left me feeling like I received the BEST service from someone I can truly trust. Excellent service guys. Thanks! read more

Central Heating installed a Trane XR95, Aprilaire 2210 Air Cleaner to replace a twenty-eight year old furnace. Additionally, due to the new new furnace, a chimney liner would be necessary for the hot water heater. Central suggested we check out the DEO Home Performance with Energy Star (Good Cents) to get a rebate for the furnace since Central is an approved contractor; which we did, and the process was painless and worth it. At installation of the new furnace, Matt and the crew were timely, efficient and neat. HVAC inspector from the City came to check after the install and commented the install was good, although the seams on the new furnace should have been sealed. We're pleased with the new furnace thus far..much, much more efficient that the old! They couldn't install the liner due to there was snow on the roof. The chimney liner was installed by a sub-contactor a few weeks later. If you're getting a liner installed be sure to confirm whether Central or the sub-contractor will purchase the liner. Also, give the sub-contractor at least a two-hour window from the promised time to arrive at your home. They must be incredibly busy. Once they started working, it was obvious they have installed a lot of liners and know just about everything about chimneys. Just be patient with the scheduling. read more

Central Heating installed a HVAC system complete with duct work because we didn't have any. They worked on some very cold days outside and in the attic as well. I was EXTREMELY satisfied with the customer service, Stew (the owner) and the experience of EVERY ONE of his crew! They were careful and very neat and clean EVERYDAY. I'm particular! The superb attention they showed to doing the best they could to have the equipment and everything running to it turned out to look very professional and had a neat appearance. Again, I'm particular! They came back several times to address a couple of concerns I had and were able to satisfy me. I hired Central because I knew they were experienced but I also now know they won't leave me hanging in the event of any problems in the future. That gives me peace of mind and I highly recommend them! read more

Central had my heater backup and running within 2 hours of calling, for that they deserve 5 stars. The technician was prompt and courteous. The owner responded and resolved my concerns. read more

They are simply terrific. Reliable and prices are reasonable. They installed multiple furnaces in two houses for our family and the work is excellent. Got rid of cold spots in the homes in the way they installed the metal piping. Great company and I would highly recommend them. read more

Central installed a new system at my home. It is working very well. The crew was very careful in my home and cleaned up thoroughly when the job was done. Our previous furnace was not that old....it was apparently oversized for the home..and was a constant thorn in my side, as it was noisy, and within 2 years started breaking down. We are very happy with the new system from Central, it is much quieter, provides more even heat to my home, and my gas bills are lower! I am really glad I went with Central Heating & Air Conditioning Co. read more

Do not let this company in your home. They will not take responsibility for any damage that they cause. They installed a furnace, through the weatherization program, in my home 5 months after I bought it. They showed up at my home at 7:30 am on a Monday, without an appointment, beating on my door for 45 minutes until my neighbor called me. I had to ask them to leave and make a proper appointment. My whole house humidifier worked well until they destroyed it, left the chimney cap hanging off and as I found from 2 other companies left many other problems. I notified Central Heating in Dec. about the humidifier and chimney cap being off and expressed how it caused problems with my 3 yr old daughter sleeping in her room because of the noise. I was repeatedly asked to give them 2 weeks to get to me because they had customers without heat. We were promised that they would fix things. The Chimney cap was not fixed until March, because my 1 story ranch's chimney was too high to get to. Now, although they broke it, they wanted to charge me $300 to replace the humidifier. The owner tried to say they did not touch the humidifier yet pictures and 2 other heating companies state that the frame behind and around it is brand new and the humidifier is not to be attached by a frame at all. They are disrespectful, liars and this is nothing but a scam!! DO NOT TRUST THESE PEOPLE!! The owner has a bad habit of lying, dodging and chastising customers to get them to back down. read more

Exceptional company!!!! We have used them on various occasions to have the installation of a tankless hot water system, a wifi thermostat installed at our son's house. With both of those encounters; the technicians were nothing but professional and informative. Based on the expert way in how they handled those two situations; we called them for our home for some advice on the movement of our thermostat since we had recently moved into the home; we got nothing but helpful information and will make those changes once we start the remodeling of our main floor space. We know there will have to be some major changes made to the heating ducts to this space; and of course, we will be making the call to Central Heating to assist us in our reconfiguration of this space. If you are looking for honest, hard-working and professional service... Central Heating and Air Conditioning is the place to go. You can't go wrong. Highly recommended. read more